Small town integrity in the big city!
Integrity: the quality of possessing and steadfastly adhering to high moral principles or professional standards
Bartlett Heating and Cooling, Inc has been family owned and operated for over 30 years. We take a lot of pride in having our name, Bartlett, on each truck and each uniform. We promise to go the extra mile to make sure that Bartlett is synonymous with "integrity". How do we do that? We offer the professionalism that is normally associated with big city companies, yet with the integrity and personal touch that you might expect from a small town company. Bartlett technicians will always treat you and your home with respect and integrity. We ensure this by only employing well trained technicians who have had back ground checks and are routinely drug tested. When a technician arrives at your home, he will arrive in a well marked Bartlett van, will be wearing a Bartlett uniform, will have Bartlett business cards and will of course wear shoe covers to protect your floors.
Often times when we come out to your home, it is because the heating or cooling system is not working, leaving your home very uncomfortable. Keeping that in mind, we have our trucks as well stocked as possible, with our intention being to restore your heating or cooling before we leave your home. And you can rest assured that your technician has been well trained. Although we service all makes and models of equipment, we are also a Carrier Factory Authorized Dealer. Even more importantly, our technicians are NATE certified. NATE stands for North American Technician Excellence. This means that each technician has been tested by a 3rd party to ensure that they are knowledgeable in servicing your comfort system. Each year they receive training so that each technician has a firm grasp of the equipment they service.
So, you may be wondering what area's of town we service. We provide service to a good bit of Metro Atlanta, with a wide service area ranging including Marietta, Smyrna, Woodstock, Acworth, Roswell, Dunwoody, Sandy Springs, Dallas and most of Atlanta (north of 1-20) and Decatur.
Bartlett Heating and Cooling specializes in good old fashioned service. We can design, install and maintain a comfort system that will provide just that....COMFORT! And the energy savings that will surely come from a new Bartlett designed comfort system will make your wallet more comfortable too! Don't worry, you don't always have to replace your system to lower your utility bills. Routine maintenance can do wonders to increase the efficiency and life your existing system. Everyone at Bartlett takes pride in the service we provide--a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction.
From the professionalism of our office staff, to the dedication of our field personnel, we are dedicated to delivering you the best service possible. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly. We will give you the options, let you know what our expert opinion is, then let you make the choice on what is best for you and your home. It is our hope that each interaction with Bartlett will have you saying, "now that's what I call small town integrity in the big city"!
Everyone at Bartlett Heating and Cooling, Inc.