Fast and friendly service

Tammy - Acworth, GA
12 days ago

Bartlett always comes quickly and has excellent customer service.

Response from Bartlett Heating & Cooling:

Thank you Tammy! We are so happy that you "brought" Bartlett HVAC along with you to your new home. We appreciate your kind words about our customer service :-). Thank you for continuing to be a Bartlett Heating and Cooling client!

on time arrival - professional service

Arthur - Acworth, GA
89 days ago

Response from Bartlett Heating & Cooling:

Thank you Mr. Dods! We are glad to see you are pleased with Jerry and Bartlett Heating and Cooling. We thank you for being a member of our Service Agreement family :-)

Excellent service

Joey - Acworth, GA
90 days ago

Tech was engaging and very professional, would highly recommend.

Response from Bartlett Heating & Cooling:

Thank you Joey! Thank you for these kind words and recommendation! We happy to have you as a new member to our Bartlett Service Agreement family :-)

Great Service, as always

Fred - Acworth, GA
111 days ago

Jerry has been our technician for many years and knows our systems well.

Response from Bartlett Heating & Cooling:

Thank you Fred! We are honored to be your HVAC provider :-). Thank you for always choosing Bartlett Heating & Cooling.

Amazing Service

Nelson - Acworth, GA
169 days ago

Response from Bartlett Heating & Cooling:

Thank you Nelson! We know you and your family are going to enjoy your new Carrier heating & cooling system! We truly appreciate your trust in Bartlett Heating & Cooling to take care of this project for you :-)

Excellent Service, great price, and wonderful customer service!!!!

Nicole - Acworth, GA
209 days ago

Could not have asked for a better experience! Price was so competitive and every person I have interacted with associated with this company are so nice, friendly, and personable! They took the time to address what our issues were and make sure what we purchased would be perfect for our space! I cannot say enough good things about this company! The installers were on time, courteous to the fact that our family was still sleeping, volunteered to work over time so we could have A/C installed on a weekend. I mean all around best company to work with! Thank you so much!

Response from Bartlett Heating & Cooling:

Wow! This awesome review is the best motivator for our team! Honestly, our team works really hard to provide this level of service always, so when we hit the nail on the head, we have a collective "Woo Hoo"! We are so happy to have been given this opportunity to help you and your family with this project and know you are going to enjoy your new HVAC system for years to come. Thank you so much for taking the time to provide this detailed review and thank you even more for choosing Bartlett Heating and Cooling :-)

Great people always help in any situation

Doliben - Acworth, GA
238 days ago

Very good service

Response from Bartlett Heating & Cooling:

Thank you for these kind words! We are so glad that you are pleased with our service and that you choose to call Bartlett Heating & Cooling to help with your HVAC system :-)

Great service!

Belinda - Acworth, GA
243 days ago

Jerry did our spring maintenance and was very attentive to wear foot coverings, mask. He is very courteous and does a great job cleaning units and replacing filters. Thank you!

Response from Bartlett Heating & Cooling:

Thank you for this feedback on Jerry. We are doing everything we can to keep you and our technicians safe while providing this important service! Thank you for trusting Bartlett Heating and Cooling for your AC maintenance :-)

Great service

Rosa - Acworth, GA
259 days ago

The crew are very knowledgeable and respectful. Considerate to the CDC Covid-19 guidelines. Overall great service! I will highly recommend this company to all.

Response from Bartlett Heating & Cooling:

Thank you so much for allowing Bartlett Heating and Cooling to replace your HVAC system! We know you are going to enjoy your new Carrier system :-). And thank you for pointing out the Covid 19 precautions we are taking and for trusting us especially during this crazy time! We look forward to taking care of all of your heating and cooling needs for years to come.

Usual great, professional service.

Arthur - Acworth, GA
277 days ago

Usual great, professional service.

Response from Bartlett Heating & Cooling:

Thank you! We are so happy that you trust Bartlett Heating and Cooling for your annual maintenance and all of your heating & cooling needs. We value you as a member of our Service Agreement family!

Annual Service Contract

Doug - Acworth, GA
282 days ago

Jerry always provided fantastic service with honesty and integrity.

Response from Bartlett Heating & Cooling:

Thank you! We couldn't agree more about Jerry and we are so fortunate to have him on our team! And we are also so fortunate to have great customers like you, Doug! We appreciate you always choosing Bartlett Heating and Cooling as your HVAC go to people :-)

Always Great Service

Rudolph - Acworth, GA
283 days ago

We have used Bartlett for years and Jerry Jenkins has been our service rep. He has always been knowledgeable, courteous and professional.

Response from Bartlett Heating & Cooling:

We are honored that you have chosen to use Bartlett HVAC for all these years! Thank you so much for this feedback on Jerry - we will make sure we give him a huge pat on the back!

Quick response to the need for repair

Loretta - Acworth, GA
414 days ago

Excellent service in fixing a exhaust pipe from my furnace and the vent pipe on my roof. Very professional demeanor. Great

Response from Bartlett Heating & Cooling:

Thank you Loretta! I know this was your 1st time using us and we are so happy that you are pleased with our service. We look forward to taking care of all of your HVAC needs in the future.

Great Customer Service

Jen - Acworth, GA
462 days ago

Jerry is consistently prompt, thorough and friendly. I can trust that he is honest and straightforward when he addresses our concerns.

Response from Bartlett Heating & Cooling:

Thank you for this wonderful feedback on Jerry! He is a great guy and we are truly lucky to have him on the Bartlett HVAC team! Thank you for choosing Bartlett to provide your HVAC service and installation work :-)

Great service today!

Belinda - Acworth, GA
521 days ago

Mitchel and Ronnie were very thorough! Thank you for paying attention to all the details.

Treated like family through whole process.

Belinda - Acworth, GA
527 days ago

From the salesman Dusty, to Karen in the office and all the install guys Brent, Bo, Brian, Chase. All were polite and worked extremely hard to make sure everything was right. Thank you.

Response from Bartlett Heating & Cooling:

Thank you Brenda! We are so fortunate to have such a great team-everyone works so well together to get the job done right. And you ARE part of our Bartlett HVAC family! We really appreciate your trust and confidence in Bartlett to replace both your HVAC systems.

Great installation and service.

John - Acworth, GA
610 days ago

We are very satisfied with the new installation. Great job annd great installers

Every 6 month service

Doliben - Acworth, GA
613 days ago

Excellent peaple and excellent service

Response from Bartlett Heating & Cooling:

Thank you for the 5 star review! We appreciate your business :-)

Great Service, fast response

John - Acworth, GA
651 days ago

From the first call to ask for a quote to the upstairs A/C and coil being completely replaced was 24 hours! Awesome people all around, would recommend to anyone.

Response from Bartlett Heating & Cooling:

Thank you John! We are so happy to be able to offer you this quick turn around. And we really appreciate your willingness to refer Bartlett HVAC to your friends and family :-). Thank you for choosing Bartlett-we really appreciate your business!

good service

Carter - Acworth, GA
660 days ago