Professionalisms at its best

Joyce - Mableton, GA
10 days ago

Our Tech was on time and professional. Jeff adhere to all the CDC guidelines , while in our home. He serviced our units, troubleshooted any concerns, resolved and replace needed items. As always I can depend on Bartlett Heating and Air.

Response from Bartlett Heating & Cooling:

Thank you Joyce! We are continuing to do everything we can to keep our customers and our technicians safe, while still providing this important service. Thank you for your confidence in Bartlett Heating and Cooling to take care of your annual maintenance on your HVAC system :-)

Excellent service

Winnie - Mableton, GA
10 days ago

Great

Response from Bartlett Heating & Cooling:

Thank you Winnie! We do strive for excellent service, so glad we are hitting the mark. Thank you for choosing Bartlett Heating and Cooling for your annual HVAC maintenance :-).

Great service!

Hannah - Mableton, GA
32 days ago

Bo was very on time, courteous, and did a great job answering questions and giving explanations.

Response from Bartlett Heating & Cooling:

Thank you Hannah! I am so glad you are pleased with Bo's service :-). Thank you for trusting Bartlett Heating & Cooling to repair your heating system on this very frigid day!

Excellent service

Angie - Mableton, GA
37 days ago

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review! We are so pleased that you are happy with our service. Thank you for always choosing Bartlett and for being an important member of our Service Agreement family :-)

Great Service

Christopher - Mableton, GA
43 days ago

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Bartlett Heating and Cooling! We are honored that you have chosen Bartlett HVAC as your service provider :-)

Excellent service

Robert G. - Mableton, GA
61 days ago

Jeff is very knowledgeable and a good communicator. He was able to clearly explain the problem . His suggestions for a remedy were very helpful.

Response from Bartlett Heating & Cooling:

Thank you Robert for this excellent feedback on Jeff. We truly appreciate this 5 star review of Bartlett Heating and Cooling and Jeff :-). Thank you for always choosing Bartlett HVAC!

Quick quality service

Patrick - Mableton, GA
81 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5 star review Patrick! We are so glad that you are pleased with the service. Thank you for trusting Bartlett Heating and Cooling to replace your furnace and air conditioner with a new Carrier HVAC system.

Excellent Service!

Michelle - Mableton, GA
85 days ago

Excellent and efficient service.

Robert - Mableton, GA
87 days ago

The technician who serviced our systems was very knowledgeable, courteous and efficient. He spotted some things that could improve our system and was expeditious in installing an upgrade.

Response from Bartlett Heating & Cooling:

Thank you Robert! I am glad to see that Jeff took good care of you :-). And I you are really going to enjoy your new iWave air purifier. Thank you for always choosing Bartlett Heating and Cooling to service your heating systems!

Great Professional Service

Rachel - Mableton, GA
94 days ago

My service technician was prompt (highly important to me), professional and took time to explain things to me which was very helpful since I purchased my home a 4 months ago and had many questions.

Response from Bartlett Heating & Cooling:

We are so happy to hear that you are pleased with Jeff's services. Thank you for choosing Bartlett Heating and Cooling to provide the maintenance on your HVAC system. We look forward to helping you the next time :-)

Hands down THE BEST in Town

Michael - Mableton, GA
142 days ago

I have been using Bartlett for over 20 years. I have trusted them with all my homes and always know I will be getting Fair, Honest and Reliable service. They installed 3 new HVAC units in our home and their work was nothing short of AMAZING!

Response from Bartlett Heating & Cooling:

Wow! We are so honored that you have been a Bartlett customer for over 20 years! Replacing all 3 systems is no small task and we are so glad our installation team got the job done with such marks. We look forward to taking care of your heating and cooling systems for the next 20 years!

great guy

Pam - Mableton, GA
143 days ago

very through and honest

Response from Bartlett Heating & Cooling:

Thank you Pam! We really appreciate these kind words about Jerry. Thank you for always choosing Bartlett Heating & Cooling to provide your HVAC service :-)

Always great Customer service

Darlene - Mableton, GA
149 days ago

Love Bartlett Heating and Air, Very professional and they do a great job!

Friendly and Efficient!

Dustin - Mableton, GA
194 days ago

Everyone we have worked with has gone above and beyond to make sure we were taken care of! Wouldn’t even think about using another company!

Response from Bartlett Heating & Cooling:

Wow! We really appreciate this 5 star review! We always want our clients to feel well taken care of, so this makes us smile ear to ear :-). Thank you for choosing Bartlett Heating & Cooling. We value you as a member of our customer family :-)

Excellent

Joyce - Mableton, GA
198 days ago

Jeff was very professional. He was very knowledgeable. Jeff also maintained social distances and kept his mask on.

Response from Bartlett Heating & Cooling:

Thank you Joyce! We are so happy that you are pleased with Jeff and the measures we are taking to keep everyone safe during this time.. Thank you for choosing Bartlett Heating & Cooling :-)

Restored Faith in Customer Service

Richard - Mableton, GA
200 days ago

It seems we live in a new age where Customer Service is talked about as a strategy, but fails to find its way into practice. Bartlett Heating & Air has restored my faith that there are still companies live it as their credo. I called them after my provider that did my last installation, & service contract totally failed and lost my confidence. Bartlett provided a better solution, value and personnel at all levels of their operations that restored my faith that their are still true professionals that have passion for their business. I would without any reservations, recommend this company to anyone in need of HVAC solutions. Sincere Thank you to your people.

Response from Bartlett Heating & Cooling:

You don't know how much this review means to us! Our goal is to achieve exactly what you have described here. Thank you for giving Bartlett Heating and Cooling this opportunity to not only replace your AC system, but to restore your confidence. We will continue to work hard with each visit to your home so that you ALWAYS feel this way :-) Thank you for choosing Bartlett Heating & Cooling.

Prompt, Professional, Experienced, Friendly and Helpful

George - Mableton, GA
204 days ago

Response from Bartlett Heating & Cooling:

Looks like Jeff checked off all the boxes! Thank you for this 5 star review of Bartlett Heating and Cooling! And thank you even more for being a Bartlett HVAC Service Agreement customer :-)

Excellent

TERRY - Mableton, GA
217 days ago

Excellent service even in the mist of covid....

Response from Bartlett Heating & Cooling:

Thank you Terry! We are certainly doing our best to keep our customers and our team safe during this time. We appreciate YOU!

Great Service! Friendly and knowledgeable tech.

Bryan - Mableton, GA
222 days ago

Response from Bartlett Heating & Cooling:

Thank you Bryan! We really appreciate you giving Bartlett Heating and Cooling a try today. And thank you for these kind words about Jeff :-). We sure hope to hear from you in the future!

Great service, prompt and respective of time, standard pricing

Corey - Mableton, GA
226 days ago

Jeff was very respectful of my property, wore a mask the entire time and used shoe protectors while inside. He also did a great job of explaining my system issues and recommend fixes. Pricing were just okay and similar to industry standard. Customer service was excellent which is a major factor in retaining my business. Thank you and look forward to future visits.

Response from Bartlett Heating & Cooling:

Thank you Corey! Jeff is great and does take great care to keep everyone and everything safe and protected We are so happy to have you as a new member of our Bartlett Service Agreement family :-). We really appreciate you taking the time to submit this review.