Quick, efficient, and great service

Kevin - Mableton, GA 30126
8 days ago

Mitchell came the same day, took his time looking over the system and when he determined the issue he repaired it and then explained it to me in a way I was able to understand. I would definitely ask for him to come back.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Kevin! We are happy to know that we made a great first impression and we promise to always provide 5-star service at every visit by taking our time to ensure your system is running effectively and efficiently. Thank YOU for calling Bartlett HVAC and allowing us the opportunity to repair your furnace! Welcome to the Bartlett customer family!

Great service

Hawkins - Mableton, GA 30126
8 days ago

Joshua was very knowledgeable and willing to answer every question I had about my unit and crawl space.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, James! We are happy to hear that Joshua impressed you with his HVAC knowledge and that he was able to share some of that knowledge with you. Thank you for trusting Bartlett HVAC with your furnace maintenance!

Great service

Eugene - Mableton, GA 30126
14 days ago

Josh checked everything, identified the problem, fixed the problem end fully explained the issue to me.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Eugene! Your comfort is our top priority, so we will always thoroughly inspect your system and explain everything we did when we are done. We are proud to know that Joshua was able to repair your furnace on the same day that you called in. Thank you for trusting Bartlett HVAC to repair your furnace and keep your home cozy this winter!

Great service...FAST...awesome price

Ray - Mableton, GA 30126
32 days ago

Brent showed up right on time with his team. Very professional installation. Thoroughly covered all of my questions. Took me thru inspection, maintenance and pertinent info regarding the unit. Finished way faster than anticipated. I also want to thank Karen on your customer service team...absolutely awesome job addressing my opportunity switch from Assured to Bartlett. I can't recall a greater customer service experience. Finally...I want to acknowledge Jeff for a phenomenal job consulting for the right unit. Extremely professional experience...and non-pushy. WINNING TEAM...you've got a customer going forward.

Response from Bartlett Heating & Cooling:

Wow! Thank you so much Ray for this amazing 5-star review. Each day our team strives to create a great customer experience, so when we see that our team did this AND to see so many of our team members called out by name, you can’t image the boost it gives everyone! And know that we work this hard every time we come to your home, to ensure you are always 5-star pleased with our team. We thank you for choosing Bartlett Heating and Cooling to replace your furnace! We are so happy to have you as a member of our Bartlett customer family ??

Great service

Hartung - Mableton, GA 30126
35 days ago

Very thorough inspection of our heating systems

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review! We are honored that you trust Bartlett HVAC with your semi-annual furnace maintenance, so we promise always to thoroughly inspect your systems to ensure your system is running as efficiently as possible all season long. Thank you for choosing Bartlett Heating and Cooling, Barbara, and John!

Friendly and Knowledgeable Service Again

D.Xten - Mableton, GA 30126
35 days ago

New to the area last spring and used Nextdoor to find a recommended HVAC service to help with issues I was having cooling my newly purchased townhome. Bartlett came up and after speaking with their super kind front office person, Josh was soon to arrive, inspect, troubleshoot, and resolve my HVAC problem. He was clean and friendly, very knowledgeable, systematic in figuring out the issue, and presented clear options on what I could and should do to resolve it. Signing up for their service plan (which I wanted to set up regardless) gave me some nice discounts on the repair. Fast forward to today when I was scheduled for my winter service, half expecting them to be running late due to all the frigid temps and emergency calls they were doing all weekend, Josh returned, was on time, and reflected the same quality service I experienced earlier in the year. I am VERY pleased with Bartlett H&C and grateful for the recommendation that pointed me to them last year. Without hesitation, I highly recommend them to anyone looking for H&C service needs. Give them a call!

Response from Bartlett Heating & Cooling:

Thank you Dennis! Thorough and thoughtful reviews such as this give our team such encouragement. We strive everyday to provide this kind of 5 star service, whether it is the 1st time or for your continuing routine maintenance. And your recommendation "with hesitation", let's us know that we are hitting the mark. Thank you again for this amazing 5 star review of Bartlett and Joshua. It means to world to us!

Great Service

Kimberly - Mableton, GA 30126
42 days ago

Tommy our technician, was courteous, and prompt. His attitude and work ethic is the reason I would recommend this business to others.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Kimberly! We are happy to hear that Tommy impressed you with his attitude and work ethic at your recent furnace maintenance. We are lucky to have awesome clients like you, so a good attitude and work ethic comes easily! We strive only to provide the best service possible, and it makes us proud to know that Tommy exemplified that. Thank you for trusting Bartlett Heating & Cooling!

Professional Service

Ackermann - Mableton, GA 30126
53 days ago

Excellent

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Tabitha! We are honored to be the company you trust to provide you with 5-star service. Thank you for choosing Bartlett HVAC!

Wonderful Service

Melissa - Mableton, GA 30126
57 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Melissa! We are honored that you trust Bartlett Heating and Cooling to install your new Carrier furnace and air conditioner!

Great Service

Michael - Mableton, GA 30126
61 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Michael! We are happy to hear that our installation crew provided you with great service. Thank you for trusting Bartlett HVAC to install your new Carrier HVAC system!

Great, Quick Service, Awesome communication

Smith - Mableton, GA 30126
61 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review and thank you for trusting Bartlett HVAC to repair your system quickly, Cedrick!

Great Price . Best Compared for Same Unit with another Compant

Beverly - Mableton, GA 30126
88 days ago

COULD NOT HAVE RUN SMOOTHER

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of our installation team! We take care of our clients as if they were our family, so we strive to offer competitive prices and top-notch service with all of your HVAC needs. Thank you for trusting and choosing Bartlett Heating and Cooling to install your new Carrier HVAC system! We know you will love it!

great service

Dick - Mableton, GA 30126
95 days ago

Jerry has always given us excellent service, prompt, thorough, honest.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Dick and Pam! We are happy to hear that Jerry has consistently provided you with excellent HVAC service. Thank you for trusting Bartlett HVAC to keep your home warm and cozy this fall!

Great Service

Jones - Mableton, GA 30126
101 days ago

Joshua is very professional, knowledgeable and efficient.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Joshua! We know these kind words will put a big smile on his face. Thank you for choosing Bartlett HVAC!

Great service

Jennifer - Mableton, GA 30126
102 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Jennifer!

Job well done

Spears - Mableton, GA 30126
175 days ago

Romy and Vitali made our AC replacement quick and painless. They were quick, quiet, and clean. Great job guys!

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Matthew! We are so happy to hear that Rony and Vitaliy impressed you with their installation skills and that they exemplified Bartlett HVAC’s values. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier AC system!

Great service!

Jennifer - Mableton, GA 30126
180 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review and for the opportunity to install your new Carrier HVAC system, Jennifer! We are honored that you chose Bartlett Heating and Cooling!

New AC

Maggie - Mableton, GA 30126
184 days ago

Install went well! Technicians were friendly and mostly unobtrusive which was helpful since I was working from home.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Maggie! We are so happy to hear that our installation crew impressed you. We strive to make the install process as easy as possible for you, so we will always be respectful of your time and work. Thank you for trusting Bartlett Heating and Cooling to install your new HVAC system!

Amazing Service!

Stacie Sikes - Mableton, GA 30126
194 days ago

Every single time Terence comes out when we have issues he not only helps correct it but he explains it in a simple manner that we understand and gives advice on next steps and doesn’t push us to make rash or quick decisions. We trust everything he tells us!!

Response from Bartlett Heating & Cooling:

Thank you for the awesome 5-star review of Terence! We know that trust is earned, so this review means a lot to everyone at Bartlett HVAC and will put a big smile on Terence’s face! We have a great team of HVAC experts who love to share their knowledge, so thank YOU, Stacie for allowing our technician to share his skills with you and your family! We are proud to know that you count on Bartlett Heating and Cooling for all of your HVAC needs.

Professional, courteous, trustworthy

Michele - Mableton, GA 30126
203 days ago

The cost of replacing an HVAC system has more than doubled recently. We purchased the most basic economical unit and it was still a shock to see the price - what should have paid for top-of-the-line. However, the excellent service and professional work of our installation team was worth it, their performance confirmed that we had made the best decision to go with Bartlett. Great company, the best people, excellent service.

Response from Bartlett Heating & Cooling:

Thank you for the awesome 5-star review of your recent install, Michele! You are right, material prices have gone up a good deal lately, but we are committed to ensuring that our level of service increases too! We at Bartlett HVAC value our customers above all else, so we are so proud to know that our installation team exemplified all of our core company values and provided you with an excellent installation process. We are honored to hear you speak so highly of our company and team and we couldn’t do it without fantastic clients like you and your family. Thank you for choosing Bartlett Heating and Cooling to install your new HVAC system!