Years in the Industry: 25 years
Best Part of Your Job: Meeting new people
Favorite Product We Recommend: Hybrid Comfort System
Jerry is always a pleasure to work with. He's efficient, very friendly and enjoy whenever he shows up for my annual maintenance service.
Running late this time , but Jerry spends the needed time to make sure everything is in working order. He gives you a run down of what needs attention or everything is OK
Jerry provides great service and is a professional
Jerry is very good and knowledgeable at what he does. He is also very good at customer service.
The tech, Jerry, was great. He came out on a very hot holiday weekend at the last minute and took care of our needs. I was so impressed by the time and care he took to explain the issues to us and take care of our problems. He was truly a godsend. He impressed me so much, I decided to take his upsell offer on a maintenance package for my heating and cooling system. Jerry indicated they would follow up with a call and the paperwork about the maintenance, and I have heard nothing from them. We agreed that the first maintenance call would be on October or November, and they have not contacted me to schedule.
I have used Bartlett for my last several issues with my units. Jerry is extremely polite and very knowledgeable. Always able to fix the issue and a pleasure to work with. They're my "go to" company when I need my heating or a/c units worked on.
Bartlett Heating & Cooling are number one as far as I'm concerned. Their service is always impeccable and they follow-up immediately should there be any further issues. Last year I had a mini-split installed by Bartlett to help further cool down my master bedroom. Their workmanship is superb and they left my house cleaner than it was before they started the work. Cannot highly recommend them enough.
Jerry Jenkins is the only face I know at Bartlett H&C ... have used Bartlett as my HVAC provider since moving here in late '14 and Jerry is the only tech that I've ever seen. (I assume a smart strategy by Bartlett to try to always have the same tech matched up with a particular customer to build a comfort level). But the service is always completed quickly, Jerry will offer proposals for system improvements (I suspect Bartlett encouraged) but never pushes, does provides alternative (even including some perhaps lesser options (even a 'do-it-yourself' option or two). He's always got the time and not rushed to leave so with answer questions or add clarity as needed. I can't really comment on Bartlett's prices as I'm not calibrated on this market" I moved from an area well down in SouthWest Georgia (I suspect a less expensive market) and had the same provider for 33 years. The only comparison that I can offer is for the optional semi-annual system checks and this is about the same in both locations. But I can comment on service and it is excellent. Even calling for an appointment is efficient and to date, the service always arrives on time for the scheduled service.
Serviceman was friendly and professional
Jerry is highly regarded for his professional demeanor and honest reporting of the O.E. equipment in our Condo.
Jerry is awesome, always thorough and capable. We love that we see the same technician every time, and have for YEARS; It speaks well of the company
Jerry showed up when he said he would, identified and fixed the problem quickly.
Jerry does a great job and is happy to explain whet he's doing as he goes along. I learned a lot.
On time and very efficient.
Jerry is great
Very happy with the service performed by the technician. I recommend your service to others!
Jerry is always knowledgeable and experienced no matter the problem.
I always get great service!
Jerry is always on time and gets the job done with a smile.
Jerry was very informative, patient and worked to get my AC fixed. It was great he could come out the same day I called.
Jerry is always prompt, polite and helpful.
Jerry always is professional and does a great job! I throughly entrust Bartlett Heating & Cooling!:)
This is the first time Jerry has serviced my unit. He did a wonderful job. I was concerned about the debris accumulated in the outside unit. He cleaned it all out and has it looking brand new. He was a delight to meet...he was personable and professional.
I called the office and within 24 hours time frame someone was fixing issue with condensate pump. It was not an emergency but service was quick and professional.
Jerry is a great technician and I can always trust his work.
Professional, thorough, knowledgeable, friendly, and trustworthy
Bartlett Heating and Air did a wonderful job....after spending several hundred dollars with another company for "fixes", it was finally time for a 1980's system to be replaced. Bartlett's crew, especially Jerry Jenkins and his team, were prompt, courteous and professional. Financing was arranged easily and I never had to leave my home. Overall, if you have to have a system replaced (or repairs/maintenance done) I sincerely recommend Bartlett!
CUSTOMER SERVICE IS ALWAYS GREAT. JERRY DOES A GREAT JOB EVERYTIME HE IS AT OUR HOUSE. HE IS VERY RESPECTFULL OF OUR HOME AND DOES A PROFESSIONAL JOB. hE ALSO DOES A GOOD JOB OF COMMUNICATING ISSUES AND SOLVES AS HE GOES.