Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 25 years
Best Part of Your Job: Meeting new people
Favorite Product We Recommend: Hybrid Comfort System
Local Reviews
Reviews powered by Nearby NowExcellent service
Dixie - Marietta, GA
Jerry, as always was punctual, courteous, helpful, informative, knowledgeable, and completed our service with a smile. No worries with such a competent technician!
Great Service
Leigh - Marietta, GA
I've used Bartlett for over 25 years, they are the best!
Response from Bartlett Heating & Cooling:
25 years?! Time sure does fly! Thank you so much for your loyalty to Bartlett Heating and Cooling. It really does mean the world to us. We will keep working just as hard to make sure we earn your business for the next 25 years!
Jerry’s Great!
Brian - Kennesaw, GA
Jerry is always friendly, knowledgeable and prompt. A great asset to your team!
Response from Bartlett Heating & Cooling:
Thank you! We are so proud to have Jerry on our team :-). We are pleased that you are happy with your Bartlett Heating and Cooling AC maintenance! Thank you for always calling on Bartlett HVAC.
Great Service as always.
Margit - Smyrna, GA
Jerry is the most knowledgeable and helpful technician. We specifically request him for each maintenance call he is that Great!
Response from Bartlett Heating & Cooling:
I know Jerry will love seeing this awesome review! He is great and I am so glad to see that he is providing such great service for you. Thank you so much for trusting Bartlett Heating and Cooling for all of your HVAC service and installation needs :-)
Always prompt and excellent service.
Rick - Kennesaw, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bartlett Heating & Cooling! We are so glad you you trust us to provide your HVAC service to your family :-)
Great people always help in any situation
Doliben - Acworth, GA
Very good service
Response from Bartlett Heating & Cooling:
Thank you for these kind words! We are so glad that you are pleased with our service and that you choose to call Bartlett Heating & Cooling to help with your HVAC system :-)
Excellent job
Ken - Marietta, GA
Short notice AC problems. Jerry diagnosed quickly and worked diligently to get everything up and running again.
Response from Bartlett Heating & Cooling:
Thank you Ken! We are so glad that you called on Bartlett Heating and Cooling to help with your AC trouble. We are glad to see that Jerry got everything back up and running before the warm weekend :-). We look forward to providing you with service for all of your HVAC needs!
Great service!
Belinda - Acworth, GA
Jerry did our spring maintenance and was very attentive to wear foot coverings, mask. He is very courteous and does a great job cleaning units and replacing filters. Thank you!
Response from Bartlett Heating & Cooling:
Thank you for this feedback on Jerry. We are doing everything we can to keep you and our technicians safe while providing this important service! Thank you for trusting Bartlett Heating and Cooling for your AC maintenance :-)
Great job! Thanks again Jerry!
David - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank YOU for trusting Bartlett Heating and Cooling to service your AC!
Outstanding service
Keith - Kennesaw, GA
Outstanding service, Jerry did an amazing job, we’re very happy with Bartlett Heating & Cooling company.
Response from Bartlett Heating & Cooling:
We are so appreciative of you taking the time to provide this 5 star review Bartlett Heating & Cooling and Jerry! We will definitely give Jerry a big 'shout out' at the next company meeting. We thank you for being a Bartlett HVAC Service Agreement customer :-)
Great service... I always ask for Jerry because he is not overly chatty... he is comfortable to have in the house and he answers my questions without
Nancy - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you! It's great that you have a favorite technician and I will make sure to mark your account for Jerry. Thank you for being a Bartlett Heating and Cooling Service Agreement member :-)
Professional as always
Robin - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you! We are so happy that you have chosen Bartlett Heating and Cooling as your HVAC service provider. We value you as a long time member of our Service Agreement family :-)
Great Service.....Jerry is da MAN!!
Tim - Marietta, GA
Bartlett is reliable, honest and most importantly, they always stand behind their work!! THANK YOU!!
Response from Bartlett Heating & Cooling:
Wow! Thank you for such kind words about Jerry and Bartlett! You have been a long time customer and we really appreciate you pointing out that we stand behind our work, as that is important when you have hired a company to do such important work! We are honored that you have brought us along to your new home and look forward to continuing to provide your heating and air conditioning service. Thank you Tim for being a great Bartlett Heating and Cooling Service Agreement member :-)
Great Service! Would not use anyone else for my Heating & Air needs
Joyce - Kennesaw, GA
Response from Bartlett Heating & Cooling:
Yay! Are so happy to hear that you are pleased and wouldn't use anyone else :-). Thank you for being an awesome Bartlett Heating and Cooling customer!
Trustworthy
Michael - Kennesaw, GA
Excellent customer service, beginning with the home office, and definitely with technician Jerry.
Response from Bartlett Heating & Cooling:
Thank you! We really appreciate your kind words about Bartlett and mentioning our office, who all work really hard to provide great service. We are so fortunate to have such a great team and Technician's like Jerry, who does a great job! Thank you for being a Bartlett Heating and Cooling Service Agreement member!
Always great service
RT341 - Woodstock, GA
Response from Bartlett Heating & Cooling:
Thank you! And thank you for being a Bartlett customer since 1984! It means the world to us to have you as a "life long" customer :-)
Quick Response and Yearly maintenance
Mark - Marietta, GA
Have a yearly maintenance agreement but hadn't scheduled yet. The air conditioner was making a racket so called to have it checked. Came out the next day, fixed the problem and did the yearly maintenance at the same time. Jerry is the Best!
Response from Bartlett Heating & Cooling:
I am so glad we could get this taken care of quickly for you! And we agree, Jerry is the best! We thank you for allowing Bartlett Heating and Cooling to provide your HVAC maintenance and it is our honor to have you as a member our of Service Agreement family :-)
Routine maintenance
Scott - Marietta, GA
Jerry is wonderful! He is professional, friendly and informative!
Response from Bartlett Heating & Cooling:
Thank you for these kind words about Jerry! And thank you for choosing Bartlett Heating and Cooling for your routine heating and cooling maintenance. We value you as a member of our Service Agreement family :-)
Great Customer Service
Michael - Powder Springs, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bartlett Heating and Cooling. We are proud to have you as a member of our Service Agreement family :-)
Fantastic service
Michael - Marietta, GA
Jerry has been our tech since we moved in two years ago. Always professional, always kind with a smile.
Response from Bartlett Heating & Cooling:
Yes! Jerry has the best smile :-). We really appreciate your kind words about him. Thank you for trusting Bartlett Heating and Cooling to provide your annual maintenance :-)
Usual great, professional service.
Arthur - Acworth, GA
Usual great, professional service.
Response from Bartlett Heating & Cooling:
Thank you! We are so happy that you trust Bartlett Heating and Cooling for your annual maintenance and all of your heating & cooling needs. We value you as a member of our Service Agreement family!
Maintenance agreement
Judi - Marietta, GA
Beyond setting the thermostat, I know nothing about HVAC mechanics; I have a top level of trust in Bartlett due to the caring nature of their employees!
Response from Bartlett Heating & Cooling:
We are so glad to have earned your trust! Thank you for your confidence in Team Bartlett...we truly appreciate it :-)
Superb Service
JoAnne - Marietta, GA
Service was superb, as always
Response from Bartlett Heating & Cooling:
This is great! And as always, we thank YOU for choosing Bartlett Heating and Cooling :-)
Annual Service Contract
Doug - Acworth, GA
Jerry always provided fantastic service with honesty and integrity.
Response from Bartlett Heating & Cooling:
Thank you! We couldn't agree more about Jerry and we are so fortunate to have him on our team! And we are also so fortunate to have great customers like you, Doug! We appreciate you always choosing Bartlett Heating and Cooling as your HVAC go to people :-)
Always Great Service
Rudolph - Acworth, GA
We have used Bartlett for years and Jerry Jenkins has been our service rep. He has always been knowledgeable, courteous and professional.
Response from Bartlett Heating & Cooling:
We are honored that you have chosen to use Bartlett HVAC for all these years! Thank you so much for this feedback on Jerry - we will make sure we give him a huge pat on the back!
Great service
Gary - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Gary for this 5 star review. We value you as a member of our Service Agreement family :-)
Awesome
Michael - Marietta, GA
Jerry is a very kind, considerate and helpful. Came when we expected him and set to work immediately. Recommended we call gas company because he smelled a small leak. We did and they came out and fixed it right away. Thank you.
Response from Bartlett Heating & Cooling:
There couldn't be 3 better words to describe Jerry! I am so glad he was able to catch that gas leak and point you in the right direction. Thank you for this 5 star review and thank you for trusting Bartlett Heating and Cooling to provide your service :-)
Great service
Virginia - Powder Springs, GA
Jerry Jenkins is such a professional but so nice. It’s actually a pleasure to have him here.
Response from Bartlett Heating & Cooling:
You are right about Jerry! He is just a really nice guy (and a great technician of course). Thank you for these kind words about Jerry :-). We truly do appreciate your business!
Great Service - Great Guy and company!
Chaitanya - Marietta, GA
I would recommend Bartlett any day. Nice folks to work with.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review and for your willingness to recommend Bartlett! We appreciate you and are so happy to have you as a client :-)
Great service!
David - Kennesaw, GA
Bartlett heating and air is awesome! Jerry is fantastic every time he comes out
Response from Bartlett Heating & Cooling:
Thank you for giving us this 5 star review! We are so happy to hear that you are pleased with Jerry's work. Thank you for being such a great Bartlett Heating & Cooling client :-)
Susan
Susan - Roswell, GA
Great quality service and response to customer. Real people service. Thank you.
Response from Bartlett Heating & Cooling:
Thank you Susan! We appreciate your feedback :-). Thank you for choosing Bartlett Heating & Cooling.
Great service
Brenda - Smyrna, GA
Jerry was very pleasant & professional. I felt like he did a thorough check of my systems.
Response from Bartlett Heating & Cooling:
Great words to describe Jerry! Thank you for choosing Bartlett Heating & Cooling. We appreciate your business and for taking the time to provide this review :-)
Always top-notch professional service
Jim - Powder Springs, GA
Jerry Rocks!
Response from Bartlett Heating & Cooling:
We couldn't agree more!! Thank you Jim for this review of Jerry :-). And thank you for choosing Bartlett Heating & Cooling.
Awesome Experince
Marcus - Marietta, GA
As always we had an issue with our rental property and after calling the Team at Bartlett we were taken care of and service was steller
Response from Bartlett Heating & Cooling:
"Steller" ....we love this! Thank you for this review! Always know that we will provide this level of service :-). We really appreciate this review. Thank you for choosing Bartlett Heating & Cooling!
Great service
Robin - Marietta, GA
On time and great service. We have been very happy with the maintainer service on our unit so far.
Response from Bartlett Heating & Cooling:
Thank you Robin! We are so glad to hear that you have been happy. And don't worry, we are going to make sure it stays that way! We truly appreciate you choosing Bartlett HVAC and being a member of our Service Agreement family :-)
Great Service
Bill - Marietta, GA
Response from Bartlett Heating & Cooling:
We are so glad that Jerry provided you great service! We really appreciate the feedback :-). Thank you for choosing Bartlett Heating & Cooling!
Great Service
Brett - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Brett! We appreciate the review and are so glad you called on Bartlett HVAC to help you out!
Regular Service
David - Kennesaw, GA
Jerry is great. Love having the same trusted person in my home doing my work and regular inspection/service.
Response from Bartlett Heating & Cooling:
Thank you David! Our technicians really enjoy building these relationships too! For us, a lot of times, it is like visiting a friend that you get to see a couple of times a year! We are so happy to have you as a part of our Bartlett Service Agreement family!
Awesome Value
Katherine - Marietta, GA
Our system is running more efficiently after Bartlett serviced it. I only wish I had called sooner. Gives me peace of mind knowing we are protecting the investment we have in our systems by making sure they are kept in good working order. Top notch service!
Response from Bartlett Heating & Cooling:
Wonderful news! This is exactly the reaction we are hoping for after we provide service! And you are right...regular servicing does help protect your investment. Thank you for choosing Bartlett Heating & Cooling to provide this important service. Welcome to our Service Agreement family :-)
Thanks Jerry
Steve - Marietta, GA
Jerry did a thorough, professional job as always.
Response from Bartlett Heating & Cooling:
Thank you Steve! And thank you for choosing Bartlett HVAC for the past 20 years! We truly appreciate your loyalty :-)
Very efficient, explained things to consider, super job.
LynnDee - Smyrna, GA
Bartlett has always been our top choice....on the spot whenever you need them, courteous, check all the boxes!
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review and for keeping Bartlett HVAC as your top choice! We are so grateful to be your heating and cooling contractor :-).
Jerry was awesome as always
Steve - Marietta, GA
Jerry always does the job right with a smile on his face. Steve and I appreciate his knowledge and service.
Response from Bartlett Heating & Cooling:
You sure are right, Jerry always has a smile on his face! Thank you for this 5 star review and thank you even more for being an awesome Bartlett client! We truly appreciate your business :-)
Great Service
Dixie - Marietta, GA
Service above and beyond! Very thorough and knowledgeable! Takes care of every detail! Love his sweet spirit coupled with professionalism!
Response from Bartlett Heating & Cooling:
What an awesome compliment to Jerry! Thank you Dixie for this 5 star review of Jerry. We are so fortunate to have him our the Bartlett team! And we are so fortunate to have such great clients like you :-). Thank you for choosing Bartlett Heating & Cooling.
Great service- great price!
Leigh - Marietta, GA
Always professional, Bartlett and all their employees are great!
Response from Bartlett Heating & Cooling:
Thank you Leigh for this 5 star review of Bartlett and the crew! And thank you for being a part of our Bartlett HVAC customer family for over 20 years! We could not do it without awesome clients like you :-).
Great Service - love Jerry
Susan - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Jerry! And thank you for being a loyal Bartlett HVAC client for over 20 year! We truly do appreciate you :-)
Jerry does a fantastic job. Very professional and always on time.
Dorothy - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you Dorothy! We really appreciate this 5 star review of Jerry! And we appreciate you choosing Bartlett HVAC as your service provider!
Fantastic service
Kim - Marietta, GA
Jerry Dis an awesome job servicing our heating today. He’s professional polite and is very considerate using shoe covers when he is in your home. He gives recommendations for your system but doesn’t push. Everything followed up in an e mail
Response from Bartlett Heating & Cooling:
This is music to our ears! Honestly, this type of feedback is what keeps us going each day! Thank you Kim for these kind words about Jerry. We truly appreciate you and are so happy to have you as member of our Bartlett HVAC customer family :-)
Bartlett Review
Simon - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Simon!
Great Service
Alan - Marietta, GA
Jerry has great knowledge and is always willing to explain what is truly going on with my furnace and AC. We truly trust Jerry.
Response from Bartlett Heating & Cooling:
Thank you! Jerry is so great and he has so many clients who feel the same! We truly appreciate you calling on Bartlett HVAC for your cooling and heating needs and we are proud to have you as a member of our Service Agreement family :-)
Great service!
Helen - Powder Springs, GA
We love Jerry he has been servicing our homes for years and he does a great job!!
Response from Bartlett Heating & Cooling:
We love Jerry too! Thank you Helen for this 5 star review of Jerry. I am so glad to hear that he is taking such great care! We truly appreciate your business :-)