Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 25 years
Best Part of Your Job: Meeting new people
Favorite Product We Recommend: Hybrid Comfort System
Local Reviews
Reviews powered by Nearby NowAmazing service. Honest and clear communication.
B - Marietta, GA
Jerry was the ideal technician. He was on time and arrived with a friendly smile. He provided an honest assessment and quickly fixed the problem. I felt very fortunate to have him working on our home. Bartlett should commend him for his wonderful attitude and amazing work ethic. I cannot speak highly enough of the overall experience. Thank you to Patty and Mary in the office who were also a pleasure to speak with.
Excellent Service as Always
Dion - Acworth, GA
Jerry is a great technician who is always polite and professional. He’s a great guy and works for a great company.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review about Jerry, this is sure to put a big smile on his face! We are proud to have a team of great technicians who love to help our great customers! Thank you for choosing Bartlett Heating and Cooling for your semi-annual AC tune up!
Great service
Helen - Powder Springs, GA
Love having Jerry come to my house! He explains what we need and gives us great service!!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Jerry! This review will put a big smile on his face, because we grow close to our long-time customers. We are honored to know that Jerry has continued to impress you with his service skills for the past several years! Thank you for being an awesome 5-star Bartlett HVAC customer, Helen!
Great service. On time. Informative.
Fred - Smyrna, GA
As usual outstanding
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Fred! We are happy to know that we have consistently provided you with outstanding service since 2013. Thank you for trusting Bartlett Heating and Cooling with all your HVAC needs and for being a fantastic member of the Bartlett customer family!
Great Service
Frances - Kennesaw, GA
Its always a pleasure to see Jerry. He takes very good care of us.
Response from Bartlett Heating & Cooling:
Thank you for all the kind words about Jerry! We are so happy to hear that he has continued to impress you for all these years. Thank you for the 5-star review and thank you for being awesome members of the Bartlett customer family, Chris and Frances!
Jerry is always the best
Greg - Marietta, GA
Service is always complete thorough and complete
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Jerry. We think YOU’RE the best, Greg! Thank you for choosing Bartlett Heating and Cooling (and Jerry) for all of your HVAC needs!
Great service!
Veronica - Kennesaw, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett HVAC to perform your AC maintenance this HOT summer, Veronica!
GREAT JOB!!!!
Joel - Powder Springs, GA
Great Job by Customer Service and the Service Tech. The Service Tech does a great job with servicing the units. He takes his time and does a great job. He is very clean and neat when he is working in the house. Bartlett Heating and Cooling is a great company and does an excellent job.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our office staff and our technician, Joel! We are so happy to hear that Jerry always provides you with a thorough inspection at every AC maintenance and that he always leaves your home tidy after he is done. Thank you for trusting Bartlett Heating and Cooling with your semi-annual maintenance. We are proud to have great customers like you and Jana!
Superb Technician
Judy - Dallas, GA
Jerry Jenkins is a superb HVAC technician and always welcome in our house.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review of Jerry! Jerry has been your service technician since 2014, so we are proud to know that he continues to impress you at every visit. Home is where the heart is, so it means a lot that Jerry is always welcome. Thank you for the 5-star review and for being a long time member of the Bartlett Service Agreement family, Judy!
Great Service
Timothy - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Timothy! It is an honor to know that you trust Bartlett HVAC to keep your home cool in this crazy Georgia heat!
Awesome Service!
Jan - Acworth, GA
I decided to get a maintenance plan and after calling around I decided on Bartlett. They had great ratings. The phone customer service was so good when I called. Jerry came out today. He explained everything. He was very knowledgeable. He checked everything and just made everything overall better. Didn’t try to upsell. Calling Bartlett was one of my best decisions this year!
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review, Jan! Reviews like this put a smile on all our faces! We strive for the Bartlett experience to be exceptional from when you first call us until we leave your home. We are honored to know that you have joined our Bartlett customer family and we promise to provide 5-star service with every call and visit. We are so glad you decided to call Bartlett HVAC to perform your AC maintenance this Summer!
"Over the top as always from Bartlett"
Kathy - Marietta, GA
Jerry is awesome, the BEST!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Jerry! We think YOU’RE the best, Kathy. Thank you for trusting Bartlett HVAC to keep your home cool this Summer!
Great maintenance service
Mark - Marietta, GA
As always Jerry is a pleasure to work with and always very thorough.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Mark! We are so happy to hear the Jerry has continuously impressed you with every visit (and that’s saying a lot since you have been a member of our service agreement family for 6 great years!) Thank you for trusting Jerry and Bartlett HVAC to keep your home comfortable all year long!
Great Service
Jo - Powder Springs, GA
On time, very friendly and polite. A very thorough maintenance check
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jo! We are always happy to see clients like you! We aim to always arrive within our two-hour arrival window and then perform your maintenance as thoroughly and efficiently as possible. Thank you for trusting Bartlett Heating and Cooling to keep your home comfortable this Spring!
Great service!
Sunny - Kennesaw, GA
We had continued exceptional service provided by Jerry from Bartlett heating and air. Grateful for his thorough work!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are so happy to hear you were impressed with Jerry’s exceptional HVAC knowledge and skills. Thank you for trusting Bartlett Heating and Cooling to keep your home cool this Spring, Sunny!
Love Bartlett
Cyndi - Kennesaw, GA
Response from Bartlett Heating & Cooling:
We love you too, Cyndi! Thank you for the 5-star review and for trusting Bartlett HVAC to keep your home comfortable for so many years!
EXCELLENT SERVICE
KennesawA - Kennesaw, GA
I have been using Bartlett for over 20 years and they continually provide excellent service.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Alan! We are honored to be the company you trust for all your HVAC services for over 20 years. It always puts a smile on our face to know we have awesome clients, like you, as members of our Bartlett customer family!
Did a very nice job
Vita - Powder Springs, GA
So happy with the company's total service
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Vita! We are happy to know that we have impressed you at every visit. Thank you for choosing Bartlett Heating and Cooling for all of your HVAC needs!
Jerry always does a super job.
Ronald - Powder Springs, GA
Jerry always goes above and beyond his required duties. I would not use anyone else for our heating and A/C service.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ronald! We are so happy to hear that Jerry goes above and beyond at every visit. You are an awesome client so we only provide awesome service! Your loyalty means a lot to us and we promise to continue to impress you at every visit! Thank you for choosing Bartlett HVAC and Jerry to keep your home comfortable this Spring!
Service
Gary - Acworth, GA
Jerry always does a very good and complete annual service of our AC unit.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Gary! We are so happy to hear that Jerry has continued to impress you with his expert HVAC skills and knowledge. Thank you for trusting Bartlett HVAC to keep your home cool this Spring!
fast & professional
Charles - Acworth, GA
once again tech on time and quickly and smoothly did maintenance.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Charles! We strive to always provide timely service while thoroughly inspecting your HVAC system to ensure everything is running efficiently and properly. Thank you for trusting Bartlett Heating and Cooling to perform your AC maintenance this Spring!
Excellent Sevice
Rachel - Dallas, GA
Jerry is very knowledgable and professional. He always goes above and beyond to make sure all our heating and cooling needs are met. Ask for Jerry he's the BEST!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Rachel! We are so proud to have Jerry on our team. He always exemplifies Bartlett’s values and knows that our awesome clients only deserve the best of the best. Thank you for trusting Bartlett HVAC (and Jerry) to keep your building comfortable year round!
Excellent Service
Nancy - Marietta, GA
Jerry was knowledgeable and thorough!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Nancy! We are so happy to hear that you were impressed with Jerry’s expert HVAC knowledge and skills. Thank you for choosing Bartlett HVAC to perform your AC maintenance and welcome to the Bartlett customer family!
As always, great service.
Par - Kennesaw, GA
We true you guys. That says it all.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Pat! We promise to always provide great service, because we have GREAT clients like you and your family! Thank you for trusting Bartlett HVAC to perform your AC maintenance!
Great experience
Jennifer - Acworth, GA
We are always pleased with our service from Bartlett. Jerry Jenkins is our favorite! He is always prompt, courteous and thoroughly explains everything he does.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jennifer & Dan! We are so happy to hear that Jerry has continued to impress you after so many years of your family being members of the Bartlett HVAC Service Agreement family! We always try to send the same technician to your home every time, because frequently our technicians end up being friends with our awesome customers like y’all. We will also mark your profile saying that you prefer Jerry as your technician whenever possible. Thank you for choosing Bartlett Heating and Cooling for all your HVAC needs!
Annual Service Very Thorough
Artie - Powder Springs, GA
Jerry was very thorough and explained every situation and potential problems.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Jerry! We are so proud to have a team of expert technicians like him. Thank you for choosing Bartlett Heating and Cooling for your AC maintenance and welcome to the Bartlett Service Agreement family, Artie!
Great Service
Lou - Marietta, GA
Jerry always arrives on time, works efficiently, and ensures our 3 HVAC systems are in top operating condition.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Lou! While we are always happy to get 5-star reviews, it means even more to know that we have continued to impress you after a decade of you being a member of our service agreement family! Thank you for trusting Jerry and Bartlett HVAC to keep your home comfortable for so many years and a big THANK YOU for being an awesome client!
Jerry is awesome
Brandi - Marietta, GA
Jerry has been our HVAC for a few years now and he is always very thorough and professional. He always has a smile, and is always on time. We couldn’t ask for better.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Brandi & Michael! We are so proud to have an awesome technician like Jerry on our team, because we can always count on him to go above and beyond. Thank you for trusting Bartlett Heating and Cooling to perform your AC maintenance this Spring and for many years prior!
Great service
James - Powder Springs, GA
Jerry always does a great job. He did one installation and advised us as to things that would improve our system.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Jerry! Jerry has been on the Bartlett team for a very long time and has always gone above and beyond sharing his expert technical knowledge and getting the job done right. Thank you for choosing Bartlett HVAC to keep your home comfortable this Spring, James!
Charles
Charles - Powder Springs, GA
Response from Bartlett Heating & Cooling:
Thank you for your review of Bartlett Heating and Cooling, Charles!
Great service!
Libby - Acworth, GA
Jerry did a great job servicing our community clubhouse this afternoon. He was knowledgeable about everything HVAC and answered all my questions. Jerry was very pleasant to work with and I would highly recommend him.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Libby! We are proud to have Jerry on our team, because we know we can count on him to always provide top notch service the Bartlett way! Thank you for choosing Bartlett HVAC to perform AC maintenance on your community clubhouse and welcome to the Bartlett customer family!
Great service
Eric - Kennesaw, GA
He’s knowledgeable, patient and thorough
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Eric! We will always send out an expert technician who will thoroughly inspect your system to ensure that your system is running as efficiently as possible. Thank you for trusting Bartlett Heating and Cooling to perform your AC maintenance this Spring!
Excellent service as always. Appreciate the professionalism.
Art - Acworth, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We appreciate awesome customers like you, Art! Thank you for trusting Bartlett Heating and Cooling with your AC maintenance.
Awesome service
Kathleen - Acworth, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett Heating and Cooling for your AC maintenance, Kathleen!
Another great service
Robin - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Robin! We are proud to know that you are still pleased with our service after 17 years of being a service agreement family member. THANK YOU for choosing Bartlett Heating and Cooling for your AC and Heat maintenances!
Another great job
RichardBauer - Marietta, GA
Great service from Jerry as always. He always takes time to ensure everything is working as it is supposed to.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Richard! We are proud to have an expert technician like Jerry on our team. Thank you for choosing Bartlett HVAC for your AC maintenance!
Great service
Brenda - Smyrna, GA
Very pleased with the service. Jerry was vey professional yet friendly. Always on time.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Brenda, and a big THANK YOU for choosing Bartlett HVAC (and Jerry) for your heating and AC maintenance!
Great service
Charles - Marietta, GA
Tech man called before and let us arrival time. Very respectful and friendly.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Charles! We know you value your time so we will always call when we are on our way. Thank you for choosing Bartlett HVAC to take care of your AC maintenance!
Great Service & Knowlege
Raven - Marietta, GA
Jerry was knowledgeable and informative. We signed up for preventative maintenance plan.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Raven! We are excited to welcome you to the Bartlett HVAC Service Agreement customer family! We promise to provide the same 5-star quality service every time we visit your home. Thank you for choosing Bartlett Heating and Cooling to take care of your HVAC systems!
Excellent service!
Jeff - Marietta, GA
Jerry always provides great service!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jeff! We are proud to have Jerry on our team! Thank you for choosing Bartlett HVAC to maintain your furnace and AC!
Great service as usual
Shirley - Marietta, GA
Can always count on Bartlett's honesty. Never try to sell something not needed Jerry (tech) thorough and always answers any questions
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Shirley! Honesty and integrity are some of our core values, and we are glad to see that Jerry always exemplifies these values! Thank you for choosing Bartlett Heating and Cooling for all of your HVAC needs!
Great service
Dodi - Smyrna, GA
Jerry is very professional, always on time. Great service
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Jerry, Dodi! And a big THANK YOU for trusting Bartlett Heating and Cooling (and Jerry) with all of your HVAC maintenances for so long!
Satisfied Customer
Craig Schilling - Acworth, GA
Our Service Tech, Jerry is always respectful of our home and explains in detail how our units are performing. He always suggests tips for maximizing our cost savings.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Craig! We are in the business of comfort and to us that means keeping both your home and your wallet comfortable. Thank you for trusting Bartlett Heating and Cooling with all your HVAC services!
Great and Thorough service!!
Leslie - Acworth, GA
Jerry came and cleaned our unit amd fixed the heat. He wasn’t in a rush like another company barely spent time on my units before… hence the extra mile Bartlett had to do.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Leslie! Our customers mean the world to us, so we strive to always go above and beyond at every visit! Thank you for trusting Bartlett Heating and Cooling with your future HVAC services and welcome to the Service Agreement family!
Great service
Jo - Powder Springs, GA
Jerry was on time, courteous and easy to work with. Very pleased
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jo! We are pleased that YOU are pleased with Bartlett Heating and Cooling!
Amazing Service - went over and above!
Chris - Marietta, GA
Jerry went over and above to point out an issue with electrical and saved me a possible fire! Bartlett and Jerry specifically are amazing.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Chris! Jerry seems to be a part time HVAC technician and part time super hero! Thank you again, we think that YOU’RE amazing!
Great Service
Chris - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Chris!
Professional Service
Alexa - Marietta, GA
Jerry is always professional and he listens to and answers my questions and concerns. Also, I appreciate that for regular service, the same technician comes each time.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Alexa! We are so happy to hear that you have consistently been pleased with Jerry’s services! We aim to always send out the same Bartlett HVAC technician, because we know how important it is to build a relationship with a technician you can trust.
Great service
Greg - Marietta, GA
Always the best
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Greg! We are happy to hear that you are consistently impressed with Bartlett Heating and Cooling!
Great Service!!!
Christian - Marietta, GA
Jerry did a GREAT job!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Christian! We are happy to hear you were impressed with Jerry’s work at your heat maintenance!