Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 25 years
Best Part of Your Job: Meeting new people
Favorite Product We Recommend: Hybrid Comfort System
Local Reviews
Reviews powered by Nearby NowAlways great! Reliable
Arlene - Kennesaw, GA
Bartlett has been serving my family for a few years now. They are all friendly, knowledgeable and dependable. I don’t know how they compare on pricing, but I find in most things you get what you pay for and HVAC is pretty important to my family. Nothing but good things to say about Bartlett!
Every 6 month service
Doliben - Acworth, GA
Excellent peaple and excellent service
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review! We appreciate your business :-)
Great Service
Leslie - Powder Springs, GA
Jerry did an outstanding job checking the outside and inside units. He was on time and courteous and spent MUCH more time cleaning the outside units than anyone before.
Response from Bartlett Heating & Cooling:
Thank you for this great review of Jerry! It sounds like Jerry was on point. This is what you can expect from us each time!
As always... Professional service
Roy - Marietta, GA
On time and very efficient
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review Mr. Thompson! We appreciate your business :-)
Great service
James - Powder Springs, GA
He was prompt, very nice & did a great service call.
Response from Bartlett Heating & Cooling:
This is great to hear! Thank you for taking the time this great feedback about Jerry, and thank you for being a Bartlett customer :-)
Great service
RT341 - Woodstock, GA
Response from Bartlett Heating & Cooling:
thank you!
Rockstars!
Ange H. - Marietta, GA
I've been using Bartlett for several years, and it is a top-notch organization. The service techs & installers are the SME's in the HVAC world. Schedulers & office staff are super nice & professional.
Response from Bartlett Heating & Cooling:
"Rockstars"....I love it!! Thank you so much for this awesome review. It might take a second for the swelling to go down in our heads :-). Seriously though, we are so happy that you feel this way about the Bartlett team. We really appreciate your business and for taking the time to share these kind words about us.
Great service
Gregory - Marietta, GA
Great as always
Great service!
Brenda - Marietta, GA
As always, great service.
Pat - Kennesaw, GA
Prompt and professional.
Great as always, thanks Jerry
Charles - Powder Springs, GA
Superior Service
Tiffany - Marietta, GA
We called You all yesterday to notify the company of our excellent service.
Response from Bartlett Heating & Cooling:
thank you Tiffany!
Great
John - Acworth, GA
Jerry was on-time and performed the A/C checkup in a very professional manner. He answered all my questions. Will use Bartlett ion the future.
Very thorough
Jane - Marietta, GA
Bartlett specialist was very thorough inspecting all of the components, he took time to property test and clean everything and provided useful tips on service, potential upgrades and maintenance.
HVAC Summer Rediness
Doug - Acworth, GA
Very thorough inspection to keep our systems running well
Great service
Chaitanya - Marietta, GA
I would definitely recommend Bartlett. Jerry is an exceptional technician.
Great Service
Chris - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you Chris!
Punctual, reliable, great service
Marcia - Powder Springs, GA
Jerry is a consummate professional worker who is always gracious.
Wonderful service
Mrs cindy - Acworth, GA
Always on time, takes care not to dirty floors, wonderful service
Great service every time!
Jerry - Kennesaw, GA
Great Service
Allen - Marietta, GA
Jerry has always provided awesome service. His knowledge of our system has thought us a lot about how best to maintain our system. We hope Jerry will be around for a long time.
Never Disappoints
Terry - Marietta, GA
I have been getting routine maintenance from Bartlett for the past 3 years. The thing I love about Bartlett is I know everyone who works there: the person who takes my calls has been there the entire time, the people who schedule my service have been there the entire time, the tech who does my work has been there the entire time. I always know who I am talking to and who is coming to my home. it is apparent they love what they do and they love working together. Everyone is so pleasant, eager to do good work, and talented.
Always friendly and courteous. Great customer service. Thanks Jerry.
Frances - Kennesaw, GA
Bartlett’s Service
Jim - Acworth, GA
As usual I found Jerry Jenkin’s professional Service and expertise to be top notch.
Always great service and more.
Armand - Acworth, GA
Great service
Stephanie - Powder Springs, GA
Amazing Service
Chris Rudd - Marietta, GA
Jerry is awesome!
Melissa - Acworth, GA
Jerry Jenkins is the best technician we have ever had. I stay with Bartlett bc of Jerry. He does a great job.
Great service
AR NEMAT - Atlanta, GA
Excellent people doing excellent service.
As always, Great Service!!!
Mark - Smyrna, GA
Jerry is always a pleasure to work with. He's efficient, very friendly and enjoy whenever he shows up for my annual maintenance service.
Always Great Service
Gaffney - Woodstock, GA
Running late this time , but Jerry spends the needed time to make sure everything is in working order. He gives you a run down of what needs attention or everything is OK
Setting up Service Contract
Robin - Powder Springs, GA
Great Service
Mr - Acworth, GA
Jerry provides great service and is a professional
he is great
Richard - Mableton, GA
Jerry is very good and knowledgeable at what he does. He is also very good at customer service.
Great service, no follow up
Michelle - Marietta, GA
The tech, Jerry, was great. He came out on a very hot holiday weekend at the last minute and took care of our needs. I was so impressed by the time and care he took to explain the issues to us and take care of our problems. He was truly a godsend. He impressed me so much, I decided to take his upsell offer on a maintenance package for my heating and cooling system. Jerry indicated they would follow up with a call and the paperwork about the maintenance, and I have heard nothing from them. We agreed that the first maintenance call would be on October or November, and they have not contacted me to schedule.
Great service
Jimmy - Marietta, GA
Great Service
Bowen - Marietta, GA
I have used Bartlett for my last several issues with my units. Jerry is extremely polite and very knowledgeable. Always able to fix the issue and a pleasure to work with. They're my "go to" company when I need my heating or a/c units worked on.
Always courteous and thorough
Diane - Acworth, GA
Bartlett Heating & Cooling are number one as far as I'm concerned. Their service is always impeccable and they follow-up immediately should there be any further issues. Last year I had a mini-split installed by Bartlett to help further cool down my master bedroom. Their workmanship is superb and they left my house cleaner than it was before they started the work. Cannot highly recommend them enough.
Always great service
Bill - Marietta, GA
Jerry Jenkins is the only face I know at Bartlett H&C ... have used Bartlett as my HVAC provider since moving here in late '14 and Jerry is the only tech that I've ever seen. (I assume a smart strategy by Bartlett to try to always have the same tech matched up with a particular customer to build a comfort level). But the service is always completed quickly, Jerry will offer proposals for system improvements (I suspect Bartlett encouraged) but never pushes, does provides alternative (even including some perhaps lesser options (even a 'do-it-yourself' option or two). He's always got the time and not rushed to leave so with answer questions or add clarity as needed. I can't really comment on Bartlett's prices as I'm not calibrated on this market" I moved from an area well down in SouthWest Georgia (I suspect a less expensive market) and had the same provider for 33 years. The only comparison that I can offer is for the optional semi-annual system checks and this is about the same in both locations. But I can comment on service and it is excellent. Even calling for an appointment is efficient and to date, the service always arrives on time for the scheduled service.
Outstanding service great service man
Joe - Kennesaw, GA
Serviceman was friendly and professional
Review
Cindy - Acworth, GA
As always great professional service provided!
Yul - Kennesaw, GA
ttggfg
Nick - Marietta, GA
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Timely service.
Sue - Marietta, GA
Competetent and sinsere service always
Doug - Acworth, GA
Jerry is highly regarded for his professional demeanor and honest reporting of the O.E. equipment in our Condo.
Good service and recommendations are not over the top. Pricing for services are great, not over priced.
Delores - Smyrna, GA
Great service!
Mary & Mark - Kennesaw, GA
Jerry is awesome, always thorough and capable. We love that we see the same technician every time, and have for YEARS; It speaks well of the company
Always dependable!
Michael - Kennesaw, GA
Jerry showed up when he said he would, identified and fixed the problem quickly.
Excellent service
Kurt - Smyrna, GA
Jerry does a great job and is happy to explain whet he's doing as he goes along. I learned a lot.
HVAC fall service. As always, great service from Jerry!
Robin - Marietta, GA