Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 25 years
Best Part of Your Job: Meeting new people
Favorite Product We Recommend: Hybrid Comfort System
Local Reviews
Reviews powered by Nearby NowGreat Service
cristal3398 - Atlanta, GA
Very pleased with the timely and quality service that was proivided.
Response from Bartlett Heating & Cooling:
Thank you for calling on Bartlett Heating and Cooling when your AC quit working! We know it's always a leap of faith when you call on a company for the 1st time and we are happy that you were pleased with our service. We look forward to servicing you in the future :-)
Great service
David - Marietta, GA
Jerry did a Great job. We're very pleased with the level of service he has provided.
Response from Bartlett Heating & Cooling:
Thank you David! We will work hard to always provide this level of service. We truly appreciate this 5 star review of Bartlett Heating and Cooling :-)
Love my Technition!
Cindy - Marietta, GA
Jerry with Bartlett is awesome! He’s been coming twice per year for 7 years now, and service is always friendly and professional.
Response from Bartlett Heating & Cooling:
Thank you Cindy! We truly appreciate you always choosing Bartlett Heating and Cooling for your annual HVAC maintenance and servicing. And we couldn't agree more about Jerry-he IS awesome! Thank you for being an important member of our Bartlett HVAC family :-)
Great Job
Jim - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Jim! We are so happy to see that you are pleased our service. Thank you for choosing Bartlett Heating and Cooling to service your air conditioner :-)
Friendly and efficient
Laurie - Powder Springs, GA
Jerry always explains things and is on time if not ahead of schedule which I appreciate.
Response from Bartlett Heating & Cooling:
Thank you Laurie! We appreciate this feedback on Jerry. Thank you for being a loyal member of our Service Agreement customer family :-)
Friendly and Convenient
John - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you John! We work hard to make working with Bartlett HVAC as convenient as possible....and always friendly of course! We appreciate your feedback :-). Thank you for always choosing Bartlett Heating & Cooling.
great guy
Richard - Mableton, GA
Jerry is great asset to your company. He has a great personality and really knows his business. Hopefully you will be with you for a long time.
Dependable , trusting service
Barry - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Barry! We truly appreciate your trust in Bartlett Heating and Cooling :-)
Excellent service!
Camilla - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Camilla! We are so happy to have you as a member of our Bartlett Heating and Cooling customer family :-)
Excellent Customer Service
Christopher - Kennesaw, GA
Jerry was very professional and provided excellent customer service. He was was quick and efficient in his work. He noticed some items that will need to be addressed in the future and provided me a list of recommendations. He was not pushy and left the decision up to me on what to take care of today. I will definitely recommend him and Bartlett to my friends and family.
Response from Bartlett Heating & Cooling:
Thank you Christopher! I know this your 1st time having Bartlett HVAC out to your home, so I am so glad to see that you were pleased with Jerry's service. Our goal is to do exactly what you mentioned: Provide recommendations while leaving the decisions up to you. We look forward to taking care of all of your future HVAC maintenance and service needs :-)
Bartlett Service by Jerry
Gary - Acworth, GA
Always does a good and complete jov.
Response from Bartlett Heating & Cooling:
Thank you Gary! I know Jerry will be happy to see that you are pleased with his service. We are proud to have you as a Bartlett Heating and Cooling customer for almost 20 years now :-)
Very helpful!
Sarah - Marietta, GA
We moved in to a new condo that had been empty for a year. The A/C needed a lot of service to begin to work properly. Jerry was very professional in explaining things, punctual, and provided information of what to watch for in the future.
Response from Bartlett Heating & Cooling:
Thank you Sarah! We are so glad that you found Jerry to be so helpful. We appreciate you trusting Bartlett Heating and Cooling for your HVAC maintenance service :-)
Prompt response, professional service
Richard - Marietta, GA
Called yesterday as a new customer to have a whole house air purifier installed. I was given an appointment for 8- 10 the next morning. Tech arrived at 8 am explained everything and answered all my questions. Two units were inside and he was done by 10am .
Response from Bartlett Heating & Cooling:
I am so happy you are pleased with our service. And you are really going to enjoy all the benefits of your new iWave air purifier :-). Thank you for trusting Bartlett Heating and Cooling to install your air purifier!
GREAT SERVICE
Jim - Acworth, GA
Jerry has been our service technician for a number of years. He is always been excellent, on time, friendly and very knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you Jim! I know Jerry always enjoys seeing you at least twice a year to service your HVAC equipment and catch up :-) Thank you for always choosing Bartlett Heating & Cooling.
Great Service!
Tammy - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for calling on Bartlett Heating & Cooling to perform the maintenance on your AC system! Welcome to our Service Agreement customer family :-).
Wonderful service.
Brenda - Smyrna, GA
Very pleased with Jerry Jenkins’ professionalism & his desire to know & resolve any concerns.
Response from Bartlett Heating & Cooling:
Thank Brenda! I am so pleased to see that Jerry provided such wonderful service. It is important to our team to make sure that we always resolve any concerns you may have and ensure your HVAC is working at peak performance! Thank you for being a Bartlett Heating and Cooling client :-)
Always great service
Chaitanaya - Marietta, GA
I recommend Bartlett!
Response from Bartlett Heating & Cooling:
Thank you! We are so pleased that you are pleased :-). Thank you for this 5 star review and for recommending Bartlett Heating & Cooling :-)
2/18/21
Phillip - Marietta, GA
Always a Pleasure
Christi - Dallas, GA
Jerry is awesome. One of the reasons I live Bartlett!
Response from Bartlett Heating & Cooling:
Thank you Christi! I know Jerry will be so pleased to see this :-). Thank you for always choosing Bartlett Heating and Cooling to provide your HVAC service and maintenance!
Great service , done quickly
Dennis - Smyrna, GA
Woke up with no heat. Called and they were there and had it going within a couple of hours.
Response from Bartlett Heating & Cooling:
Thank you Dennis for calling Bartlett Heating and Cooling to repair your furnace. I am so glad to see that we could restore your heating with just a couple of hours, as that is always our goal! We truly appreciate this 5 star review :-)
Jerry is awesome!
Long Time Customer - Marietta, GA
Jerry has been coming to my current and previous home to service my HVACs for many years. Jerry is very courteous, professional, and prompt! He is awesome!
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Jerry! We agree...Jerry is awesome! We are honored that you trust Bartlett Heating and Cooling to provide your HVAC service and maintenance :-)
Excellent service
Ken - Marietta, GA
Jerry did a great job. Very efficient and professional!
Great service
Gayle - Marietta, GA
Jerry was quick and thorough as usual.
Response from Bartlett Heating & Cooling:
Thank you Gayle! Glad to see Jerry is taking good care of you! Thank you so much for always trusting Bartlett Heating and Cooling :-)
Jerry is the best! Mitchell did a great job, too!
Jim - Powder Springs, GA
Response from Bartlett Heating & Cooling:
Thank you Jim! We are glad to see that Jerry and Mitchell took good care of you! Thank you for always trusting Bartlett Heating & Cooling for your annual HVAC maintenance :-)
Bartlett Service Agreement
David - Acworth, GA
Great Service The people male all the difference. Thank you Jere & the Bartlett team..
Response from Bartlett Heating & Cooling:
Thank YOU David! You are right, people make all the difference. We have the best team AND the best customers!! We appreciate you and your kind words :-)
Good service
Heather - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Heather! We truly appreciate this 5 star review :-). Thank you for always trusting Bartlett Heating & Cooling.
Exceptional service
Kayla - Marietta, GA
Our tech, Jerry, is so wonderful! Pricing is very reasonable and, so far, everyone I’ve communicated with at Bartlett has been so friendly and helpful. We even referred my parents to Bartlett and they had a great experience too.
Response from Bartlett Heating & Cooling:
Thank you Kayla! The biggest compliment you can give us is by way of referring someone else to Bartlett HVAC....especially your parents :-). We are honored that you think so highly of Jerry and Bartlett Heating and Cooling and we will continue to work hard to make sure you are always this pleased.
Great service! Very affordable!
Shannon - Marietta, GA
Service with Bartlett was great! Very satisfied with level of expertise and professionalism.
Response from Bartlett Heating & Cooling:
Thank you Shannon! We are so happy to see that you are pleased with our service :-). Thank you for trusting Bartlett Heating and Cooling to repair your furnace!
Excellent service! Jerry deserves more than 5 stars.
Ronald - Powder Springs, GA
Jerry knew his job extremely well. He was very friendly and took the time to answer all my questions. I will always use Bartlett HVAC for future needs. Jerry is definitely an asset to the Bartlett HVAC team. Thanks for the great service! Ron Hicks
Response from Bartlett Heating & Cooling:
Thank you Ron! This 5 star review of Bartlett HVAC and Jerry just makes us smile :-). Our goal is to provide this level of service with each visit with every client! We truly appreciate these kind words and your loyalty to Bartlett Heating and Cooling!
Always dependable
Virginia - Powder Springs, GA
Jerry Jenkins is a pleasure to have in my home. Courteous, dependable. I highly recommend Bartlett.
Response from Bartlett Heating & Cooling:
Thank you for these kind words about Jerry, which I know will make him smile! Thank you for always trusting Bartlett Heating and Cooling to provide your HVAC service :-)
Great Service
Charles - Powder Springs, GA
we usually wait, so we can get Jerry to be our Tech. We always feel like everything is taken care of when he leaves.
Response from Bartlett Heating & Cooling:
Yes! Jerry always does a great job! Thank you for this 5 star review of Bartlett Heating and Cooling and of Jerry :-). We are so happy to have you as a member of our Service Agreement family!
Fast and friendly service
Tammy - Acworth, GA
Bartlett always comes quickly and has excellent customer service.
Response from Bartlett Heating & Cooling:
Thank you Tammy! We are so happy that you "brought" Bartlett HVAC along with you to your new home. We appreciate your kind words about our customer service :-). Thank you for continuing to be a Bartlett Heating and Cooling client!
Happy with service
Shirley - Marietta, GA
Jerry has always been thorough and honest. Takes time to answer questions
Response from Bartlett Heating & Cooling:
Yep! This is Jerry to a T! We are so glad you are happy with our service and with Jerry :-). Thank you for calling on Bartlett Heating and Cooling for your HVAC maintenance and service!
Great service!
Bill - Powder Springs, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bartlett Heating and Cooling. We appreciate you and thank you for being a Bartlett HVAC client for over 20 years!
Great Service
ALAN - Marietta, GA
Jerry came to our house on 12/17/2020 for the maintenance visit for our HVAC. Jerry is very professional and knowledgeable. He shares his knowledge about the Carrier system to help us understand it better. Jerry also cares about our family, which makes us love the Bartlett team all that much more.
Response from Bartlett Heating & Cooling:
Thank you Alan! You don't know how much we love your review. This is exactly what we strive for with each client, each visit. Jerry is a wonderful example of what core values are here at Bartlett...and it also happens to be his natural disposition! We love our customer family and it is our goal to always convey that. Thank you so much for always calling on Bartlett Heating and Cooling, and again, thank you so much for this heart warming review :-)
Seasonal Furnace maintenance
Mark - Marietta, GA
As always, Jerry was great! Professional, on-time, efficient and a pleasure to work with.
Response from Bartlett Heating & Cooling:
Thank you Mark! We truly appreciate these kind words about Jerry. Thank you for trusting Bartlett Heating and Cooling to perform your heating system maintenance!
Great service!
Kevin - Powder Springs, GA
Great experience! Fast, efficient, on time. Extremely professional job!
Response from Bartlett Heating & Cooling:
Thank you! We are so pleased that you are 5 star pleased with our service :-). Thank you for trusting Bartlett Heating and Cooling to provide your HVAC service and replace your circuit board.
Superior professionalism
Judy - Dallas, GA
Response from Bartlett Heating & Cooling:
Thank you Judy! We appreciate this 5 star review of Bartlett Heating & Cooling :-)
Excellent
Judi - Marietta, GA
Jerry Jenkins with Bartlett H&A is experienced, professional, and articulate! I recommend Bartlett highly!
Response from Bartlett Heating & Cooling:
Thank you Judi! We couldn't agree more about Jerry and we are so proud to have him on our team. I know these kind words will make him smile ear to ear :-). Thank you for trusting Bartlett Heating and Cooling to provide your HVAC maintenance each season!
Great company!
Jesse - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Jesse! We think you are pretty great too :-). Thank you for always choosing Bartlett Heating and Cooling!
Great Service
David - Powder Springs, GA
Jerry always does a great job. Always calls prior to arrival. Jerry takes the needed safety steps that are necessary at this time be wearing a mask and show coverings. Jerry patiently and thoroughly does his job and is always ready to address any customer inquiries. Jerry is definitely a tremendous asset for Barlett H&A.
Response from Bartlett Heating & Cooling:
Thank you David! We agree with you that Jerry always does a great job and is a tremendous asset! We feel very lucky that he is a part of our team :-). Thank you for always calling Bartlett Heating and Cooling to provide your HVAC service.
Bartlett Heating & Cooling - The BEST!!
Diane - Marietta, GA
I've been a customer for a few years and all employees I've dealt with could not be more professional and accommodating. Love Jerry!!!
Response from Bartlett Heating & Cooling:
Thanks Julie! We think you are the best too :-). We really appreciate these kind words about the team and Jerry! Thank you for always choosing Bartlett Heating & Cooling.
As always great service
James - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you! We are so happy to have you as a member of our Service Agreement family :-)
Great Service
Monika - Smyrna, GA
Great Customer Service
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Jerry and Bartlett Heating & Cooling. We are so happy that you are pleased with our service!
on time arrival - professional service
Arthur - Acworth, GA
Response from Bartlett Heating & Cooling:
Thank you Mr. Dods! We are glad to see you are pleased with Jerry and Bartlett Heating and Cooling. We thank you for being a member of our Service Agreement family :-)
great guy
Pam - Mableton, GA
very through and honest
Response from Bartlett Heating & Cooling:
Thank you Pam! We really appreciate these kind words about Jerry. Thank you for always choosing Bartlett Heating & Cooling to provide your HVAC service :-)
Great service!
Belinda - Marietta, GA
Jerry does a great job on servicing units.
Response from Bartlett Heating & Cooling:
Thank you Belinda! We are so glad to see that you are pleased with Jerry and the service he provides. Thank you for being a member of our Bartlett Service Agreement family!
Great Service, as always
Fred - Acworth, GA
Jerry has been our technician for many years and knows our systems well.
Response from Bartlett Heating & Cooling:
Thank you Fred! We are honored to be your HVAC provider :-). Thank you for always choosing Bartlett Heating & Cooling.
Excellent service
Dixie - Marietta, GA
Jerry, as always was punctual, courteous, helpful, informative, knowledgeable, and completed our service with a smile. No worries with such a competent technician!
Response from Bartlett Heating & Cooling:
Yes! This describes Jerry so well! Thank you for these kind words -I know it will an even bigger smile to his face :-). Thank you for being a great Bartlett Heating and Cooling Service Agreement customer!
Great Service
Leigh - Marietta, GA
I've used Bartlett for over 25 years, they are the best!
Response from Bartlett Heating & Cooling:
25 years?! Time sure does fly! Thank you so much for your loyalty to Bartlett Heating and Cooling. It really does mean the world to us. We will keep working just as hard to make sure we earn your business for the next 25 years!