Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 25 years
Best Part of Your Job: Meeting new people
Favorite Product We Recommend: Hybrid Comfort System
Local Reviews
Reviews powered by Nearby NowAs always, Great Service!!!
Mark - Smyrna, GA
Jerry is always a pleasure to work with. He's efficient, very friendly and enjoy whenever he shows up for my annual maintenance service.
Always Great Service
Gaffney - Woodstock, GA
Running late this time , but Jerry spends the needed time to make sure everything is in working order. He gives you a run down of what needs attention or everything is OK
Setting up Service Contract
Robin - Powder Springs, GA
Great Service
Mr - Acworth, GA
Jerry provides great service and is a professional
he is great
Richard - Mableton, GA
Jerry is very good and knowledgeable at what he does. He is also very good at customer service.
Great service, no follow up
Michelle - Marietta, GA
The tech, Jerry, was great. He came out on a very hot holiday weekend at the last minute and took care of our needs. I was so impressed by the time and care he took to explain the issues to us and take care of our problems. He was truly a godsend. He impressed me so much, I decided to take his upsell offer on a maintenance package for my heating and cooling system. Jerry indicated they would follow up with a call and the paperwork about the maintenance, and I have heard nothing from them. We agreed that the first maintenance call would be on October or November, and they have not contacted me to schedule.
Great service
Jimmy - Marietta, GA
Great Service
Bowen - Marietta, GA
I have used Bartlett for my last several issues with my units. Jerry is extremely polite and very knowledgeable. Always able to fix the issue and a pleasure to work with. They're my "go to" company when I need my heating or a/c units worked on.
Always courteous and thorough
Diane - Acworth, GA
Bartlett Heating & Cooling are number one as far as I'm concerned. Their service is always impeccable and they follow-up immediately should there be any further issues. Last year I had a mini-split installed by Bartlett to help further cool down my master bedroom. Their workmanship is superb and they left my house cleaner than it was before they started the work. Cannot highly recommend them enough.
Always great service
Bill - Marietta, GA
Jerry Jenkins is the only face I know at Bartlett H&C ... have used Bartlett as my HVAC provider since moving here in late '14 and Jerry is the only tech that I've ever seen. (I assume a smart strategy by Bartlett to try to always have the same tech matched up with a particular customer to build a comfort level). But the service is always completed quickly, Jerry will offer proposals for system improvements (I suspect Bartlett encouraged) but never pushes, does provides alternative (even including some perhaps lesser options (even a 'do-it-yourself' option or two). He's always got the time and not rushed to leave so with answer questions or add clarity as needed. I can't really comment on Bartlett's prices as I'm not calibrated on this market" I moved from an area well down in SouthWest Georgia (I suspect a less expensive market) and had the same provider for 33 years. The only comparison that I can offer is for the optional semi-annual system checks and this is about the same in both locations. But I can comment on service and it is excellent. Even calling for an appointment is efficient and to date, the service always arrives on time for the scheduled service.
Outstanding service great service man
Joe - Kennesaw, GA
Serviceman was friendly and professional
Review
Cindy - Acworth, GA
As always great professional service provided!
Yul - Kennesaw, GA
ttggfg
Nick - Marietta, GA
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Timely service.
Sue - Marietta, GA
Competetent and sinsere service always
Doug - Acworth, GA
Jerry is highly regarded for his professional demeanor and honest reporting of the O.E. equipment in our Condo.
Good service and recommendations are not over the top. Pricing for services are great, not over priced.
Delores - Smyrna, GA
Great service!
Mary & Mark - Kennesaw, GA
Jerry is awesome, always thorough and capable. We love that we see the same technician every time, and have for YEARS; It speaks well of the company
Always dependable!
Michael - Kennesaw, GA
Jerry showed up when he said he would, identified and fixed the problem quickly.
Excellent service
Kurt - Smyrna, GA
Jerry does a great job and is happy to explain whet he's doing as he goes along. I learned a lot.
HVAC fall service. As always, great service from Jerry!
Robin - Marietta, GA
Great Service
Paige - Smyrna, GA
Great service
Marlene - Acworth, GA
On time and very efficient.
Great service
Chad - Marietta, GA
Jerry is great
Great service
Terry - Marietta, GA
Very professional
Good service / Fair, honest recommendations
David - Marietta, GA
Great Service
Cassandra - Marietta, GA
Awesome service
Camilla - Marietta, GA
Excellent
Great service
CK - Marietta, GA
Very happy with the service performed by the technician. I recommend your service to others!
Always professional!
Gary - Kennesaw, GA
Jerry is always knowledgeable and experienced no matter the problem.
Great service
Doug - Marietta, GA
Professional. Polite
Great service as always!
Ron - Marietta, GA
I always get great service!
Great service, good diagnosis, which we needed.
Richard - Marietta, GA
Great Service!!
Robert - Marietta, GA
Jerry is always on time and gets the job done with a smile.
Great service and great technician.
Lisa - Atlanta, GA
Jerry was very informative, patient and worked to get my AC fixed. It was great he could come out the same day I called.
Great and thorough service
Marcia - Powder Springs, GA
Jerry is always prompt, polite and helpful.
Great
Mary - Kennesaw, GA
Jerry always is professional and does a great job! I throughly entrust Bartlett Heating & Cooling!:)
great service
Kathy - Kennesaw, GA
Awesome Service
Cathy - Smyrna, GA
This is the first time Jerry has serviced my unit. He did a wonderful job. I was concerned about the debris accumulated in the outside unit. He cleaned it all out and has it looking brand new. He was a delight to meet...he was personable and professional.
Very personable and prompt service
Susan - Kennesaw, GA
I called the office and within 24 hours time frame someone was fixing issue with condensate pump. It was not an emergency but service was quick and professional.
Great service
Jane - Marietta, GA
A True Professional
Judy - Marietta, GA
Great Service as always
Wayne - Marietta, GA
Jerry's awesome
Always Confident In Their Work
Happy Customer in Kennesaw - Kennesaw, GA
Jerry is a great technician and I can always trust his work.
Great service
Jon - Marietta, GA
Great service. Will highly recommend next time someone asks who needs HVAC repair!
Tony - Dallas, GA
Fair Price, Knowledgeable, Friendly Service
Dixie - Marietta, GA
Professional, thorough, knowledgeable, friendly, and trustworthy
Love the Bartlett Family
Diane - Marietta, GA
Professional team
Virginia C. - Powder Springs, GA
Bartlett Heating and Air did a wonderful job....after spending several hundred dollars with another company for "fixes", it was finally time for a 1980's system to be replaced. Bartlett's crew, especially Jerry Jenkins and his team, were prompt, courteous and professional. Financing was arranged easily and I never had to leave my home. Overall, if you have to have a system replaced (or repairs/maintenance done) I sincerely recommend Bartlett!
GREAT SERVICE AT FAIR PRICE
Joel - Powder Springs, GA
CUSTOMER SERVICE IS ALWAYS GREAT. JERRY DOES A GREAT JOB EVERYTIME HE IS AT OUR HOUSE. HE IS VERY RESPECTFULL OF OUR HOME AND DOES A PROFESSIONAL JOB. hE ALSO DOES A GOOD JOB OF COMMUNICATING ISSUES AND SOLVES AS HE GOES.