Years in the Industry: 11 years
Best Part of Your Job: Showing people how their indoor comfort system can make their home the most comfortable spot in the world!
Favorite Product We Recommend: Plasma Air Cleaner
Other than the cost associated with the repairs the technician was fantastic, was knowledgeable and I feel he was very honest. I do believe for the associated time and materials used, this did not warrant the cost of the repairs.
Chris is an excellent technician. He was very helpful in examining my HVAC system and clearly communicating how it should be maintained going forward. He is very friendly, professional and customer-focused. I highly recommend Chris!
Chris is a fantastic resource! Knowledgeable, honest and straightforward.
I called Bartlett this morning and technician Chris worked in a visit to my house this evening. After I'm sure a full day of work, he was here until 9:00 pm helping with my furnace. Now the furnace is on and will hopefully last a few more days until the new one can be installed.
Chris provides outstanding service and provides in-depth explanation on what problems he is trying solve.
Chris was wonderful. Knows what he is doing. Explains what he does and knows his job. Very professional.
Chris was friendly, knowledgeable, and knows his job.
Chris and the guys at Bartlett have been great from the initial estimate, through installation and even after installation when I needed them to come out and address a question I had. There were some changes to my initial order for an in duct dehumdifier that had to be made on the fly, and they made those changes to my satisfaction. After install I had an issue with condensation being piped out of the house and Chris came out the day of, and addressed the issues free of charge. These guys live up to their customer service promise.
Chris is very knowledgeable and friendly. Service with a smile!
Called on a Thursday about a an issue and was fixed on Friday afternoon. My technician was very professional and courteous. Explained everything to me and did not try to over sale and for that I did purchase the service agreement, so that I don’t have to worry with anymore maintenance issues.
Chris is fantastic! Don’t ever let that guy go...
We received excellent service today from Chris as usual. I highly recommend both Chris and Bartlett.
Great service and knowledgeable. Good experience!
Chris was very professional and knowledgeable. Informed us of additional items that would benefit our air conditioning system
Our experience with Bartlett heating and air over the past 7 years have been nothing but stellar. They are consummate professionals and very pleasant people to work with across the board. In particular our technician Chris has been fantastic in taking care of our HVAC needs. It is refreshing to have a Services Company that not only does excellent work but also is focused on doing the right thing. Highly recommend Chris and the Bartlett team!
I was impressed with his professionalism
I was meet with great service, great professional help, and great options when I ask would could be done for my ac unit. Thanks so much Chris.
Chris was very thorough and checked everything until he found the problem which he promptly fixed. He had the correct part on his truck and installed it smoothly. He was extremely professional. My AC went out in the early evening and I called 3 services and left messages. He was the only one that returned my call.
Chris seems to be a very skilled technician...this is the second time he has found a very unique problem with my HVAC system. Very pleased.
It was great having Chris come and service my air conditioner. He is very knowledgeable, explained everything and I felt I could trust him. Thank you Chris for the great service. I signed up for my furnace in the fall. I will definitely recommend this company.
Bartlett has been my go to vendor for all things HVAC for years and there are only positive things to report. Everyone within the company is professional and experienced. Appointments are easily scheduled, service people arrive on time, and complete the work efficiently. One of my favorite contractors!
Chris called to let me know he was on his way & was very professional when he arrived. Not only did he take care of the routine service check but he also made me aware of some other items that my system needed to keep it in good working order for as long as possible. I would usually view this as a sales pitch and get annoyed but he took the time to explain what the parts were and what they do so that I could understand how my system works and why these things needed to be done.
Chris and the team at Bartlett are welcome in my home any time. Chris is friendly, knowledgeable and very respectful of the customer's space and time. I trusted Chris immediately.
Chris went above and beyond to teach me about different thermostat options and what we need to do to make our home more energy efficient and reduce our monthly bill. He was very knowledgeable and extremely helpful.
Our AC went out late afternoon on a Friday. Chris called me shortly after 5pm, made it out to my house 20 minutes later, and my AC was fixed about 30 minutes after that. Excellent communication and service! Thank you for keeping us cool.
Chris was very knowledgeable, clear, and helpful.
Appreciated the recommendations. Thank you again for great service.
Scheduling was great and I was able to receive a courtesy call in time to leave from work to make my appointment. The problem was an easy fix and Chris was very professional and honest. Prices were reasonable as well. I will most definitely recommend Bartlett Heating and Cooling Inc. to family and friends.
Great service. Showed up when he said he would and provided detailed information about repairs needed and made the repairs quickly.
We were with 2 of your competitors before finding you. We couldn't trust what they told us about our system (how much was real vs. how they could make an extra buck by telling us something technical we didn't understand). Chris came and told us the truth, which was borne out over the course of last summer (we weren't low in freon). Since then, he's been back twice. We are very happy with the service he has provided, and by the way, your prices are better1
Chris was very knowledgeable and explained all maintenance/parts in laman's terms...The 1 year service agreement seem to be a very good deal...
So pleased with my service today!!! My A/C unit wasn't kicking on and thank goodness it was a simple fix because I can't live without my A/C in HOTLANTA!!!
When our heat recently went out overnight, I called in for service, left a message with the answering service at 6:30, was called back immediately, and had a technician there at 8:00. Up and running by 10:00. Caring, polite, knowledgeable and professional. Doesn't get any better than this experience with Bartlett! Thanks to all of them !
Chris was fantastic. Diagnosed the issue quickly, explaining it thoroughly. Just need a new part and a 2nd visit, and we should be all set!
Chris came for our semi-annual check-up and had to repair a sizeable hole in our Furnace thanks to some mischievous puppies. He fixed it quickly and professionally and there was no charge for this due to our contract. Great company!
Great service awesome price
Thank you, for the fast response and terrific service!