Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 11 years
Best Part of Your Job: Showing people how their indoor comfort system can make their home the most comfortable spot in the world!
Favorite Product We Recommend: Plasma Air Cleaner
Local Reviews
Reviews powered by Nearby NowGreat Service, Very Insightful
Will - Sandy Springs, GA
Chris has been great to work with since we first started utilizing Bartlett. He does an excellent job representing Bartlett and we thoroughly enjoy having him as a dedicated technician
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Will! We are proud to know that Chris exemplifies Bartlett’s values. Thank you for choosing Bartlett Heating and Cooling to keep your home comfortable this Spring!
Great service
Brad - Atlanta, GA
Chris did a great job as always
Response from Bartlett Heating & Cooling:
Thank you, Brad, for the positive feedback on Chris! We are honored you called Bartlett Heating and Cooling to fix your furnace and to keep you and your family comfortable this winter!
Great service
Judy - Woodstock, GA
Chris is a great guy and is very knowledgeable about what he does. He is honest and I can trust what he says.
Response from Bartlett Heating & Cooling:
Thank you Judy! You are right about Chris and we are so glad to have him on the team. And we are so glad to have you as a loyal Bartlett Heating and Cooling customer :-). Thank you!
Amazing Service!
Morgan - Atlanta, GA
Chris was great to work with. He is quick, to the point, and SO helpful. Went out of his way to check on our fireplace when he didn’t have to! Was so patient when I was running late because of traffic, I could not rave more about his service!
Response from Bartlett Heating & Cooling:
Thank you Morgan! I know these kind words about Chris will bring a smile to his face. We truly appreciate this 5 star review of Bartlett Heating and Cooling & Chris. Thank you for always choosing Bartlett HVAC for your service and maintenance :-)
Great service and incredibly friendly
Carr - Atlanta, GA
Chris from Bartlett has been coming to my home like clock work every six months to ensure my hvac and heating is ready for each season. He has been extremely friendly and professional each and every time. I highly recommend this service to all!
Response from Bartlett Heating & Cooling:
Thank you Carr! We are so glad to see that Chris is delivering 5 star service. Thank you for being an important member of our Bartlett Service Agreement family and counting on Bartlett for great and friendly service :-)
Great service
Susan - Marietta, GA
Chris was knowledgeable, friendly and professional. He was able to take care of all issues today… without a need to return another day - much appreciated. However, he did not provide pricing on items he brought to my attention…I didn’t ask though…. and the bill was much higher than I anticipated.
Response from Bartlett Heating & Cooling:
Thank you! I am so happy to see that you are so pleased with the service Chris provided. I looked over your invoice and see that we did replace some parts, as well as added a great air cleaner to your system, so your HVAC system should continue to work great AND provide even healthier indoor air! Thank you so much for being an important member of our customer family. We truly appreciate you :-)
Very Professional
Matthew - Atlanta, GA
Chris was very informative and cleanly and professionally installed my new thermostat! Looking forward to having our system serviced every season with him!
Response from Bartlett Heating & Cooling:
Thank you Matthew! Chris will be so happy to see that you are so pleased with his service. We are looking forward to providing your HVAC maintenance each season :-). Thank you for calling on Bartlett Heating and Cooling to install your thermostat.
Consistent Excellent Service & Care
Rosemarie - Atlanta, GA
Chris is always polite, professional and solution-oriented.
Response from Bartlett Heating & Cooling:
Thank you Rosemarie! We appreciate these kind words about Chris. Thank you for being a loyal, long time Bartlett Heating & Cooling client :-). We appreciate you!
Exemplary Customer Service
Diane - Atlanta, GA
I love the service that I receive from Bartlett’s. Yesterday Holly went out of her way to help find an appointment for me today. Chris is my service provider and is friendly, knowledgeable and always professional.
Response from Bartlett Heating & Cooling:
Thank you Diane! We love seeing the positive results of our team working so hard! Our office team and technicians always work hard to provide the best service. They will be so happy to see this 5 star review :-). Thank you for choosing Bartlett Heating and Cooling :-)
Knowledgeable and Professional
Bob - Smyrna, GA
I'm thankful Chris was sent out on my service call. He readily identified the problem I was having with the humidifier that was installed by another company when they put in a new furnace a couple years ago. He further offered me 3 different alternatives for fixing the problem so I could pick how much I wanted to spend. He was very personable and explained everything quite thoroughly for me to understand both the problem and the alternative remedies. I felt so confident in the service provided I have engaged them to do my spring/summer and fall/winter maintenance check.
Response from Bartlett Heating & Cooling:
Thank you Bob for this fantastic feedback on Chris! Whole house humidifiers are such a great benefit to your home and family, so we are really looking forward to getting your new April Aire humidifier installed and set up correctly. We thank you for your trust in Chris and in Bartlett Heating and Cooling and look forward to providing you this level of service with each visit to your home :-)
Consistent, reliable and trustworthy service
Bruce - Atlanta, GA
Technician Chris arrived promptly at the designated time and performed a quick and precise service. I’ve had a maintenance contract for many years and I don’t intend to stop anytime soon. Always a great and quality experience.
Response from Bartlett Heating & Cooling:
Thank you Bruce! Yes, you have been an awesome member of our Bartlett Service Agreement for over 15 years and we truly thank you for your loyalty to us! We plan to always provide this level of service with each visit so we can keep you as a life long client :-)
Great Service
Halfbit - Sandy Springs, GA
Chris is exceptionally knowledgeable about everything and is a pleasure to have come to service all my mechanical units 2X/year.
Response from Bartlett Heating & Cooling:
Thank you Heather! We truly appreciate these kind words about Chris and know it will bring a smile to his face. We are honored that you have been a loyal Bartlett Heating & Cooling client for the past 20 years :-)
Outstanding Service - Always
Gladys - Atlanta, GA
Barlett has continued to provide wonderful service from the time that installed my unit 19 years ago. They are responsive, provide great technical services each time, and appreciate our relationship. My home, the Atlanta Great Place, is comfortable all year long!
Response from Bartlett Heating & Cooling:
Thank you Gladys! We have so enjoyed taking care of you and your heating and cooling system for the past 19+ years. You are always so wonderful to work with! We truly appreciate your loyalty to Bartlett Heating & Cooling and we look forward to another 19+ GREAT years:-)
Exemplary service
Doug - Woodstock, GA
Professional, friendly and all around good guy.
Compliment Chris Frais
John - Atlanta, GA
Our air conditioning unit was putting out a troubling noise but plenty of cold air. We shut it down for two days awaiting Chris. After his arrival and restarting the system, Chris immediately diagnosed the problem. It was a harmonic set off by an improperly inserted air filter. Then there was a sound coming from the opposite side of the unit. Again, Chris promptly diagnosed it as a vibration occurring at the juncture of two vent pipes. I value experience and competence. Chris had both in full measure.
Response from Bartlett Heating & Cooling:
Thank you Mr. Westney! We appreciate your kind words and confidence in Chris! Thank you for always choosing Bartlett Heating and Cooling :-)
Great Service and Communication
Brad - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you Brad! We are so happy to hear that you are pleased with Chris :-). Thank you for choosing Bartlett Heating and Cooling!