Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 19 years
Best Part of Your Job: Cranking up a new system for the 1st time
Favorite Product We Recommend: Infinity Zoning System
Local Reviews
Reviews powered by Nearby NowGreat service installation!
Camilla - Marietta, GA
Bartlett has superior service! Brent and team installed new HV/AC system and I could not be more pleased. From arriving on time until the timely, completion, the talented team completed the jobs with technical excellence. Thanks for an awesome job!
Response from Bartlett Heating & Cooling:
Thank you Camilla! "I could not be more pleased" makes us happy beyond all measure! We know this is a big investment and we are honored that you selected Bartlett Heating and Cooling to replace your HVAC system. And the compliments about Brent and the team are just icing on the cake! Thank YOU for this 5 star review and for always choosing Bartlett Heating & Cooling :-)
Great Service
Christine - Atlanta, GA
It was a great experience!
Response from Bartlett Heating & Cooling:
Thank you Christine! We truly appreciate your trust and confidence in Bartlett Heating & Cooling to replace your heating and cooling system. We are so happy that you had a great experience! We look forward to making each visit to your home a great experience :-)
Awesome from beginning to end
Oliver - Smyrna, GA
From the first reaction to the review - they did an awesome job top to bottom
Great Job
Sue - Acworth, GA
Very professional, clean and great service!!
Response from Bartlett Heating & Cooling:
Thank you Sue! We are so happy that you are pleased with our installation team. And you are really going to enjoy your new Carrier heating and Cooling system! Thank you so much for always trusting Bartlett Heating and Cooling for your HVAC service and installation needs :-)
Your company did a fantastic job, start to finish. Your employees are well mannered, respectful and professional!
Scott Fricker - Marietta, GA
I will recommend Bartlett and will use them again. Great experience!
Great job
Jeff - Marietta, GA
They were on time and did great work
Response from Bartlett Heating & Cooling:
Thank you Jeff! We truly appreciate your trust and confidence in Bartlett Heating & Cooling to replace your HVAC system. We are honored to have you as a member of our customer family :-)
Work appears to be professional, diligent and reliable.
Joel - Smyrna, GA
I have used Bartlett for about 30 years and have never been disappointed.
Response from Bartlett Heating & Cooling:
Thank you Joel! We appreciate your trust and confidence in Bartlett Heating and Cooling for the past 30 years. We look forward to continuing to serve you for the next 30!
great job
Hillmon - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for trusting Bartlett Heating and Cooling to replace your HVAC with a new Carrier ultra high efficiency GreenSpeed heating and cooling system. We know you are going to enjoy it for years to come! We truly appreciate this 5 star review and appreciate even more you being a Bartlett Heating and Cooling customer :-)
Professional work
John - Roswell, GA
Response from Bartlett Heating & Cooling:
Thank you John! We truly appreciate the trust and confidence you placed in our team to replace your cooling systems. Thank you for this 5 star review of Bartlett Heating & Cooling :-)
Professional Service
Jennifer - Marietta, GA
Brent and his team did a great job installing a new HVAC system for us. We have been using Bartlett for the last couple of years and are very happy with their response time, service and pricing.
Response from Bartlett Heating & Cooling:
Thank you Jennifer! I am so happy that you are pleased with the install team, as well as our service overall. I know you are going to really enjoy your new Carrier HVAC system. Thank you for always choosing Bartlett Heating & Cooling :-)
Efficient Installation
Sherry - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for trusting Bartlett Heating and Cooling to replace your HVAC system. Your new Carrier system will bring years of comfort and added efficiency to your home. You have been a Bartlett Heating and Cooling client for a long time and we truly appreciate you :-)
HVAC system replacement
Phillip - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Phillip! We truly appreciate your confidence in Bartlett Heating and Cooling to replace your heating and cooling system. We know you are really going to enjoy your new Carrier HVAC system :-).
Consistently Amazing service!
David - Kennesaw, GA
Bartlett Heating and cooling is the best! Knowledge, expertise, and the pride taken in their work is second to none!
Great Service!
Seth - Smyrna, GA
Communication was great and work was excellent.
Great service
Mike - Roswell, GA
Response from Bartlett Heating & Cooling:
Thank you Mike! I know you are really going to enjoy your new Carrier Infinity heating and cooling system. We truly appreciate your trust and confidence in Bartlett Heating and Cooling to take care of this job for you :-)
Awesome service
Bob Powell - Atlanta, GA
Brent and Team were thorough and fixed our system.
Response from Bartlett Heating & Cooling:
Thank you Bob for giving us the opportunity to take care of this project for you. We truly appreciate this 5 star review!
Great Service
Marion - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you Marion! We are honored that you choose Bartlett Heating & Cooling to replace your furnace.
Great service and attitude from all! Thank you
Vicki - Marietta, GA
Everyone was super!!!!
Response from Bartlett Heating & Cooling:
Thank you Vicki! We know you are really going to enjoy your new Carrier heating & cooling system. We are proud that choose Bartlett HVAC for the installation and that you are pleased with the service :-).
Extraordinary service from the evaluation, office response team and execution of service!!! All ACES!
Luke - Atlanta, GA
Can’t say enough about this great crew!! Pros all the way!
Response from Bartlett Heating & Cooling:
We can't thank you enough Luke for this awesome review, which compliments the entire team! We truly want every experience with Bartlett to be "ALL ACES" :-). Enjoy your better air quality with your new April Aire filter and thank you for calling on Bartlett Heating and Cooling.
Quick quality service
Patrick - Mableton, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review Patrick! We are so glad that you are pleased with the service. Thank you for trusting Bartlett Heating and Cooling to replace your furnace and air conditioner with a new Carrier HVAC system.
Installed new system well and fast
Huston - Marietta, GA
Overall did a good job with the new heating and cooling system and they got it done in one day.
Response from Bartlett Heating & Cooling:
Thank you Huston! We sure hope you are enjoying your new Carrier heating and cooling system. Thank you for placing your trust in Bartlett Heating and Cooling to tackle this project for you :-)
Through and time efficient job!
WCK - Sandy Springs, GA
The team from Bartlett did a great job - this time installing a whole-home dehumidifier. They worked efficiently to install all items, communicating as they went through the job. At the end, they walked me through how to use the dehumidifier going forward.
Response from Bartlett Heating & Cooling:
Thank you for this kind 5 star review of the Bartlett team! We know you are really going to enjoy your new dehumidifier, especially during the hot and humid Atlanta summers. Thank you for always choosing Bartlett Heating and Cooling as your HVAC provider :-)
Disconnect/Reconnect AC Units
Carol - Marietta, GA
The office was very flexible with scheduling and rescheduling due to other dependencies of our project. The crew showed up on time and worked quickly and efficiently to restore service. Thank you!
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of our Bartlett installation team! We are so happy they took care of this project quickly for you :-). Thank you for calling on Bartlett Heating & Cooling!
Very good service
Zack - Atlanta, GA
Would welcome working with him again
Response from Bartlett Heating & Cooling:
Thank you Zack! We are so pleased that you are pleased with our team! We know you are going to love your new Carrier heating and cooling system. Thank you for trusting Bartlett Heating & Cooling with this project :-)
Hands down THE BEST in Town
Michael - Mableton, GA
I have been using Bartlett for over 20 years. I have trusted them with all my homes and always know I will be getting Fair, Honest and Reliable service. They installed 3 new HVAC units in our home and their work was nothing short of AMAZING!
Response from Bartlett Heating & Cooling:
Wow! We are so honored that you have been a Bartlett customer for over 20 years! Replacing all 3 systems is no small task and we are so glad our installation team got the job done with such marks. We look forward to taking care of your heating and cooling systems for the next 20 years!
Installers
Wendy - Smyrna, GA
Was very clean and made sure floors were covered. All in all they were really great installers.
Response from Bartlett Heating & Cooling:
We are so glad to hear this Wendy! Our team works hard to ensure your home stays protected and clean while replacing your cooling system. Thank you for choosing Bartlett Heating and Cooling and for being a valued member of our Service Agreement family :-)
New HVAC installs
Leslie - Smyrna, GA
Brent and the team did a great job. They were all very polite and hard working.
Response from Bartlett Heating & Cooling:
Thank you Leslie! We are excited for you to have new HVAC systems, just in time for cooler weather. Thank you for choosing Bartlett Heating and Cooling to always take care of your HVAC systems :-)
Thank you.
Susan - Atlanta, GA
The two installers were excellent. They listened to my concerns and helped in any way they could. They were considerate and put protection down on tbe floors. Please thank them for their professionalism. They deserve to be well paid.
New AC
Lau - Smyrna, GA
Awesome service would recommend to anyone who wants to be take care of with excellent service.
Response from Bartlett Heating & Cooling:
Thank you for trusting Bartlett Heating and Cooling to replace your HVAC system. We know you are really going to enjoy this new system! We truly appreciate your recommendation of our company :-)
Furnace & A.C. Installed
Rick - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review! And thank you for choosing Bartlett Heating and Cooling to replace your heating and cooling system with a new Carrier high efficiency system. We know you are going to love it!
Jackson New AC and Furnace
Jeff - Marietta, GA
Great install team. Very friendly and kept things clean even on a terribly rainy day.
Response from Bartlett Heating & Cooling:
Thank you! It was a very rainy day and I am glad to see that our install team still kept everything clean :-). Drop clothes & shoe covers really help! Thank you for choosing Bartlett Heating and Cooling to replace your HVAC system. We truly appreciate your trust and confidence in us :-)
Friendly and Efficient!
Dustin - Mableton, GA
Everyone we have worked with has gone above and beyond to make sure we were taken care of! Wouldn’t even think about using another company!
Response from Bartlett Heating & Cooling:
Wow! We really appreciate this 5 star review! We always want our clients to feel well taken care of, so this makes us smile ear to ear :-). Thank you for choosing Bartlett Heating & Cooling. We value you as a member of our customer family :-)
Great company! They really care for their customers
S.G. - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you! We really DO care :-). Thank you for trusting Bartlett Heating and Cooling to install your new Carrier Infinity super high efficiency HVAC system. We know you are really going to enjoy it!
Great installation
Susan - Atlanta, GA
It was hot as blazes and Brent was in the attic just about all day. He replaced our entire upstairs HVAC system. Start to finish he was professional and respectful. We couldn’t be happier with the job he did.
Response from Bartlett Heating & Cooling:
Yes! It was a typical Augusta day in Atlanta....hot as blazes! I know it will so rewarding for Brent to see these kind words about him and to know how pleased you are with his work. We know you are really going to enjoy your new high efficiency Carrier Infinity system, especially on these hot and humid days. Thank you for always trusting in Bartlett Heating and Cooling to provide your HVAC services :-)
Very professional
Taylor - Smyrna, GA
Great experience. They installed everything quickly and according to the agreement.
Response from Bartlett Heating & Cooling:
This is great to hear! Thank you for trusting Bartlett Heating and Cooling to install your new Carrier HVAC system. We know you are going to love it :-)
Great installation of new system
Chris - Atlanta, GA
The men from Bartlett did a fantastic job installing my new beautiful Amana furnace and AC unit! They were remarkably efficient and cleaned up everything well. Very friendly hard working, professional men who knew their stuff and answered all my questions. I made the right choice with Bartlett!!!
Response from Bartlett Heating & Cooling:
Hooray! Your new system IS beautiful....just wait to you see how comfortable it makes your home! We are so glad to hear that you are pleased with the system and by the team who installed it. Thank you for choosing Bartlett Heating and Cooling to install your new Amana HVAC system!
Great service!
Ashton - Atlanta, GA
Brent came out to replace our furnace. He was on time, knowledgeable About the product, and installed our furnace for which we are so thankful! He walked us through how to use everything on our new thermostat and left the job site clean and tidy. Great experience! Highly recommend.
Response from Bartlett Heating & Cooling:
Thank you Ashton for this 5 star review of Brent and Bartlett Heating & Cooling! Brent is a real pro and we are so happy to hear that your experience was great! Thank you for your trust in Bartlett Heating & Cooling :-)
Great install experience, Fantastic company
Steven - Dunwoody, GA
Bartlett gave me the best price and very fast install schedule when our old system finally gave up, on the hottest week of the year so far. Very happy with the system delivered and the install crew, Brent and Blake were professional, courteous and efficient. The house and the yard/driveway were as clean as when they arrived and the new system works great. Always a great experience with Bartlett, wouldn’t use anyone else!
Response from Bartlett Heating & Cooling:
Thank you so much for this great 5 star review of Bartlett Heating & Cooling, Brent & Blake! We know it is hot out there so I am so glad we were able to get your system replaced quickly. We are so appreciative that you have chosen Bartlett Heating & Cooling as your go to company at this home and your previous home. Again, thank you so much for these compliments as it really helps give the team the extra push to get thru these long hot days!
Excellent job !!
Joyce - Mableton, GA
Response from Bartlett Heating & Cooling:
Thank you Joyce! I know you are going to enjoy your new air conditioners! Thank you for trusting Bartlett Heating and Cooling to tackle this job for you :-)
Great Job
Brad - Atlanta, GA
Brent and his team did a great job installing 3 units in a single day. Unfortunately one of the units was broken. He was able to fix it until a replacement can be installed.
Response from Bartlett Heating & Cooling:
Thank you Brad! I hope you are enjoying your HVAC systems! I am so sorry that one of your units was damaged, but glad Brent could get it repaired until your replacement unit comes in. As soon as it does, we will be right over to swap out the unit! Our team really appreciates your understanding with this. Thank you for choosing Bartlett Heating and Cooling to replace your HVAC systems :-).
Best in clas customer service!
Cammeye - Smyrna, GA
From start to finish, the process was smooth. I definitely will recommend you to all my friends.
Response from Bartlett Heating & Cooling:
Thank you Cammeye! We are honored that you choose Bartlett Heating & Cooling to replace your HVAC system. We really appreciate your willingness to recommend us :-). Enjoy your new heating and cooling system and we look forward to seeing you in the fall for the maintenance!
Very happy
Ashley - Marietta, GA
We are very happy with our new a/c and furnace and can already tell a difference in the efficiency of cooling our home. The install team was great and answered all our questions.
Response from Bartlett Heating & Cooling:
Thank you Ashley! We are so glad that you are happy with your new HVAC system. We know it will keep you comfortable to years to come :-). Thank you so much for choosing Bartlett Heating and Cooling and for these kind words about our installation team -)
Great Service!!!!!
Mary - Atlanta, GA
Brent and his guys did a great job, answered questions, very neat and they were all so nice. Highly recommend them. And Karen at the office was also great to work with. Thanks so much!!!!
Response from Bartlett Heating & Cooling:
Thank you for this kind review and for recommending Bartlett Heating and Cooling! We know having your HVAC systems is a big undertaking and I'm glad to see the team took such great care. We are so happy to have you as a member of our customer family and look forward to always taking care of all of your HVAC needs. Thank you for trusting Bartlett Heating and Cooling :-)
Awesome Service
Tiffany - Kennesaw, GA
From beginning to end the staff made this a non-event, detailing what was involved with getting a new HVAC system, scheduling, through installation. They were very knowledgeable and answered all of my questions, making what initially felt like an overwhelming proposition into a pleasurable experience. I love my new system and it is sooo "cool"!
Response from Bartlett Heating & Cooling:
We are so glad to hear that you are loving your new HVAC system! We are also so glad that you were pleased with the process as a whole. We know it can be very overwhelming and we want to help ease that feeling as much as possible :-). Thank you for choosing Bartlett Heating and Cooling to replace your mechanical system :-) ENJOY!
Excellent Service, great price, and wonderful customer service!!!!
Nicole - Acworth, GA
Could not have asked for a better experience! Price was so competitive and every person I have interacted with associated with this company are so nice, friendly, and personable! They took the time to address what our issues were and make sure what we purchased would be perfect for our space! I cannot say enough good things about this company! The installers were on time, courteous to the fact that our family was still sleeping, volunteered to work over time so we could have A/C installed on a weekend. I mean all around best company to work with! Thank you so much!
Response from Bartlett Heating & Cooling:
Wow! This awesome review is the best motivator for our team! Honestly, our team works really hard to provide this level of service always, so when we hit the nail on the head, we have a collective "Woo Hoo"! We are so happy to have been given this opportunity to help you and your family with this project and know you are going to enjoy your new HVAC system for years to come. Thank you so much for taking the time to provide this detailed review and thank you even more for choosing Bartlett Heating and Cooling :-)
Always great service
Hunter - Atlanta, GA
I’ve used y’all for years and have never had anything but superior service.
Response from Bartlett Heating & Cooling:
Thank you for always choosing Bartlett Heating & Cooling to service and install your HVAC systems. We are so glad to see that we have provided superior service each time! Thank you for taking the time to provide us with this feedback :-)
new A/C
Jeanette - Smyrna, GA
My A/C started failing when outside temps were 88 degrees. Bartlett refilled the leaked freon and we hoped for the best until I could get on the schedule to get a new one. On a hot Saturday, I left a message that my A/C was not working. I fully expected to hear from them on that Monday. Sunday morning I got a call that I would be put on the list for the on/call person to come over. He did and replaced my thermostat so I was cooling again. This type of personal service is rare these days and I so appreciate them.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bartlett Heating and Cooling. I am so glad to see that we were able to keep your system running until we could get your new system installed. We know it's hot out there! Thank you for trusting Bartlett with the installation of your new cooling system. We appreciate YOU!
Great service
Shelly - Smyrna, GA
Nicest technicians!
Response from Bartlett Heating & Cooling:
Thank you Shelly! We appreciate your kind words :-)
Great service thanks!
Elli - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank YOU for choosing Bartlett Heating & Cooling to replace your HVAC system. We know you are going to enjoy your new Carrier Infinity high efficiency system. We look forward to continuing to provide you with great service :-)
On time and very efficient installation
Joe - Roswell, GA
Great Service. They were there when promised and finished the install before their estimated completion time..
Response from Bartlett Heating & Cooling:
We appreciate this 5 star review of Bartlett Heating & Cooling! We appreciate even more that you have been a Bartlett HVAC customer for 2 houses and over 25 years! Thank you for always choosing Bartlett to provide your HVAC service and installations over the years :-)