Brent -- Technician

We are very pleased with all of the services we have received from Bartlett Heating & Cooling. Your company has EXCEPTIONAL customer service along with well-trained and knowledgeable technicians.

Brent and his crew were great! They arrived on time and went right to work by first laying down floor coverings to protect our hardwood floors. The crew was very careful not to bang up walls or doors when carrying in new installation items.They were courteous and efficient . Brent explained everything they had installed and how to use the new equipment.

Needed to replace a unit. Brent and Carter got in, got out, got us back in business.

All questions answered and great installation job so no complaints!

Very customer service oriented. A pleasure to work with.

Bartlett did a huge two day job for us and it couldn’t have gone better. The installers were professional, respectful of our home, friendly and knowledgeable. Brent was very patient with me as he taught me how to use our new t-stats and he was able to answer all the questions I had about how our new systems will function. It was just a great experience.

Brent is an awesome professional installer! He has now installed 2 systems in my house. His assistant Carter was great also! Brent really knows his stuff and answered any questions I had. Bartlett has been great to me for about 25 years now! Great family owned company!!

Brent did an awesome job with my basement ductwork project! Thank you Brent!

The Bartlett Tram is great as always! I wouldn’t trust another company to take care of my ac units.

We started with Bartlett years ago and we are still with them.

Carter & Brent were great! They had a lot to do today - replacing my old furnace and undersized return/plenum. They worked hard all day and now I have a brand new unit, 96% efficiency, and improved airflow. They did a great job.

This has been a great experience from the purchase to the install. Every person that I came in contact with was pleasant and polite. Thank you for a great experience.

They really knew what they were doing. Besides the new AC installed, you would have never known they were here.

The technician texted/called ahead, was on time, and was efficient in completing the work. He was friendly and helped answer some of my questions.

Many thanks to James, Jesse, Nicole, Brent and the Bartlett team for the excellent customer service and solutions for heating and cooling our home. Bartlett is our go to for heating and cooling at a fair price! They recently zoned our HVAC system to equalize the temperatures on all 3 floors of our house - now we’re ready to be cool for the summer :)

Very professional! Did a great job installing unit and answering all of my questions. He was very mindful of my pets and very polite.

Everything was done according to the plan the installers had. Clean up was good. Time will tell but we had a concern that too much heat was going into a toilet room but the installation plan left that supply register the same size as before. Perhaps the redesign of the duct work will help. Won’t be able to tell until next winter.

Brent and Carter did a great job on our new hvac installation. Brent called and advised me of what time they’d be there and they were there on time. Got started right away and stayed working until the installation was complete. Very pleased with the outcome and hope for many trouble free years of our new hvac system!

Showed up on time and completed the job quickly and professionally. I would highly recommend to any new customer.

Brent was professional, efficient, and personable. He explained the operation of the system and thermostat in layman terms for future use. Thank you, Bartlett Heating &Cooling!

As expected Brent was excellent!!

Very easy to get in contact with them, and I feel as if it's the best price for the work that they do… Especially if you stick with them they have lots of great deals you can get enrolled in!

Very professional and knowledgeable. Great leadership for his group !!

I had Bartlett Heating and Cooling replace my entire HVAC system about two weeks ago. From start to finish these folks were nothing short of EXCELLENT in every regard. Friendly, competent professionals that really made me glad they were working for me. Got a top notch Carrier system at a great price, installed by Brent and his crew on time as promised. And I paid the exact amount as quoted by Jeff when he made the initial call and inspection at my home. Best products, people and service, like business used to be conducted in this country decades ago.

Brent and his crew were very professional, knowledgeable, and took great care in ensuring we had the proper equipment installed. They answered all of our questions and were thorough in making sure everything was installed properly.

Did a great job!

Many years ago Brent installed a unit for us when he first started working for Bartlett. He just replaced it with our new one. He and the guys were perfect both times. We were in good hands. Very nice and professional.

On time, efficient, and professional.

Arrived on time and got the install done quickly!

Everything completed in a timely and professional manner!

Great experience! Friendly, knowledgeable installers. Explained everything and gave advice on some things which need attention.

Lack of time and energy we didn’t get multiple estimates so I can’t say about price but it seemed high. I am happy with the product and with the work.

Brent and his crew were great. He walked me through all the steps on how to use our new system!

You are my go to HVAC company! Brent installed our mini split system a few months ago and just replaced our whole house HVAC system. Both installation posed challenges but they were discussed with us and the end result was both jobs were excellent. Great job!

The team does a good job being on time, being thorough and detailed, and caring for the quality of the installation work. It’s good to know we can trust the workmanship of the team and their respectfulness while at our house.

Brent Bowman & his team did great! 5 stars in all areas on your survey. From "Reba"

Did everything to a great standard, professional the entire way through.

Excellent service and questions answered.

Very impressed, the team was amazing. Arrived on time, finished fast in a timely manner. Great communication handled a misprint on the invoice well. Would highly recommend!

Arrived as scheduled. Helped move items to clear path to inside unit. Went about job very diligently. Friendly, very patient, answered my questions. Went over basics about new Ecobee thermostat. Left work areas inside and outside clean.

Brent and his associate, Carter, were punctual and professional. They replaced our entire HVAC in one day. I would highly recommend Bartlett to our friends and neighbors. Thank you.