Brent

Bartlett Heating & Cooling, Inc Tech

Brent -- Technician

Years in the Industry: 19 years

Best Part of Your Job: Cranking up a new system for the 1st time

Favorite Product We Recommend: Infinity Zoning System

NATE CERTIFIED

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 498 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a majority of customers expressing satisfaction with the services provided by Bartlett Heating and Air. The positive reviews frequently mention friendly, helpful, and efficient service, with technicians being described as courteous, professional, and knowledgeable. Customers appreciate the prompt arrival of technicians, the thoroughness of the inspections and maintenance, and the solutions offered to improve the efficiency of their HVAC systems. Additionally, the positive reviews highlight the positive experiences customers have had with the company's representatives, including their politeness, helpfulness, and efficiency. However, there are a few negative reviews, which primarily focus on issues such as delayed arrival times, scheduling conflicts, and dissatisfaction with the quality of the work performed. However, the negative reviews are outweighed by the positive reviews, indicating that the positive experiences of customers significantly outweigh the negative ones. In general, the reviews convey a sense of trust and satisfaction with Bartlett Heating and Air's services, with customers expressing their intention to continue using their services in the future. The recurring themes of friendly, helpful, and efficient service, along with the positive experiences customers have had with the company's representatives, are the main factors contributing to the positive sentiment expressed in the reviews.

Reviews

Excellent service
Brent especially…. Professional, very courteous. Cleaned up afterwards. Replaced my upstairs duct system. I didn’t look in the attic but I saw them taking out very old ducts and taking new ones up.
Gina - Marietta, GA 30067
Excellent Service!
Hattie - Marietta, GA 30060
Excellent service!
Delightful crew, knowledgeable, and very courteous
Irwin - Atlanta, GA 30339
Excellent service!
Brent and Carter did a great job! Excellent service!
Debbie - Smyrna, GA 30082
Excellent. Impressive work.
Brent Bowman is professional and well organized, and also as well, his assistant. They left an neat and easily accessible, installation of the Aprilaire 130 dehumidifier. I appreciated these men were very knowledgeable, and confident in their work and this product.
Betty Long - Marietta, GA 30068
Always grateful for Bartlett
Bartlett has handled our home’s heating and cooling for as long as we’ve owned our home. They helped us plan for replacing the upstairs unit and today replaced it. The process took far less time than I thought it would and they took care of everything, getting the old unit out, the new one in, and doing it with every bit of the professionalism and care we depend on Bartlett to give us. We always appreciate their honesty, integrity, and precision and always highly recommend them!
Bryan - Marietta, GA 30067
Excellent Experience
Brent and his crew did an amazing job of replacing our system. They were professional, cleaned up after the work was done and got it installed quickly. Highly recommend!
Eddie - Acworth, GA 30101
Good communicator and efficient
Brent was on time, efficient and kept me updated as he went through the furnace installation process
Sharon - Marietta, GA 30066
Excellent Service!
Brent has installed/replaced 3 units in our home over the years. Each and every time he communicates when he's on the way and has a plan how to best get the job done. Today was no exception. Brent knows his stuff! Carter was incredibly helpful as well. Great job as always, guys!! Thanks so much to Bartlett!!
Jan - Smyrna, GA 30082
Bartlett is service
Total installation of 4 units was flawless
Steve - Atlanta, GA 30327
Excellent Service
Brent did a wonderful job! Very efficient and knowledgeable!
Lorrain - Marietta, GA 30067
Excellent Service!
Fast, professional, and clean service!
John - Marietta, GA 30064
Excellent Service and Team
Leroy - Smyrna, GA 30082
Excellent service
They did a great job in a timely manner and left the place as clean as they found it
Ryan - Dallas, GA 30157
Excellent Service
Young - Atlanta, GA 30327
Install
Excellent
Fran - Marietta, GA 30064
Great Service!
Set up my furnace quickly and well, working around the fact that I couldn’t speak due to surgery. Great job!
Robin - Marietta, GA 30064
Great Service!
Brent and Willy did a great job and left my property clean. His explanation of the work to be done and how the system operates were clear and concise. Good job !
Warren - Smyrna, GA 30080
DEPENDABLE!
Amazing as always!!!!
Rachel - Dallas, GA 30132
Excellent service
Mr bowman is a great leader, hard working , and a mentor for his team, ive been very impressed of the work he’s done for me over the years!
Mike - Smyrna, GA 30080
Excellent Service
Paul - Smyrna, GA 30080
Excellent Service!
Brent and his crew were amazing. They were very polite, answered all my questions about the new ac and left the place spotless.
Ral - Marietta, GA 30068
Excellent service
Brent was great, he came on time installed the new zone and explained everything.
Awni - Smyrna, GA 30080
Give this man a raise!
Professional, tidy, polite. New HVAC seems to work.
Micah - Atlanta, GA 30306
Great Team!
Brent and his team did an excellent job on the full two system replacement at our house. They arrived timely, were polite, and took care of our home during the install. The entire Bartlett team made the process from quote, to financing, to install as seamless as possible. I highly recommend them to anyone who is looking for an HVAC company to service their home.
Stan - Mableton, GA 30126
Provided warm/safe air superbly.
On time. Obviously, in charge of team of three others all of whom seemed to really know what they were doing. Warm air upstairs last night// proved they knew. Cleaned up nicely. As I told them…the project resulted in 1/2 of my new car. Good thing I don’t need or want a NEW CAR! Thanks to all my pals at Bartlett that keep us warm & cool & alive without bad fumes! Mary C. Sutherland & Jim
Mary C. Sutherland - Atlanta, GA 30306
Excellent installation and great service!!
Brent and team were professional and checked everything to provide the perfect installation. This was a perfect experience especially with such a big investment.
Amy - Atlanta, GA 30339
Excellent service on the new furnace.
Great job by the Bartlett crew Many thanks
Billy - Marietta, GA 30064
Excellent service, best price of 3 estimates
Our furnace decided to die in November, right when cool weather returned. We scrambled to get three estimates from local businesses and Bartlett beat the other two by about $1,100. We also liked the thoroughness of Bartlett’s estimate the best (James measured our space and made sure to be accurate with what we needed; other companies did not). Our AC was also limping along so we decided to get the whole system replaced. The install was promptly scheduled for 2 days after we agreed to the estimate. Brent and his assistant arrived right on time bright and early and worked hard all day to install the new furnace and AC. They were friendly, knowledgeable, and answered all of our questions. Very happy with our experience with Bartlett!
Shannon - Smyrna, GA 30080
Excellent Service and timely
Excellent overall service and explanation of the new systems and thermostat operation. Clean up was magnificent!
Raymond - Atlanta, GA 30327
Excellent service!!
Very polite and professional!!
Mike - Smyrna, GA 30080
Excellent Service
Brent was very professional and courteous. He went over everything with me and I was very pleased with the work he completed!
Brook - Atlanta, GA 30339
Excellent service
So pleased with Brent and his team. They were diligent and did not leave until the new install was working perfectly. Bartlett had backup resource personnel to help him troubleshoot a problem and they came to the house immediately. The system was an old zone system that needed to be reworked. Along with Gene who determined what the new system would need, they worked to install an efficient and advanced system to heat and cool a tricky tri-level, open floor plan house. Shoutout to Bo, our regular tech. Good to have the same person service it twice a year that is familiar with it. Very glad we chose Bartlett!
Sharon - Marietta, GA 30066
A quick hvac replacement
It wasn’t great news to find out our entire system needed to be replaced, but Brent made the process easy. We expected him to be here all day, but the whole thing only took about 6 hours. He did a great job explaining how to best use and maintain our new system.
Rhiannon - Mableton, GA 30126
Outstanding service
Brent and his assistant were very professional, courteous and knowledgeable. I’m very happy with the Carrier unit they installed and they were so quiet during the install that I kept forgetting they were in the house.
Travis - Marietta, GA 30067
Dependable Service
So appreciate the professionalism, the quick response, the courtesy and the respect we are given by all the employees of Bartlett Heating and Cooling. Both Mitchem and Brent, on separate service calls, arrived on time, (always calling in route), and going about their business on arrival. They always take the time to answer our questions and explain what is going on. Absolutely no complaints. This company stands behind their products and their service; so rare of late. Would highly recommend!!!
Anita - Marietta, GA 30064

Job Locations

Brent B.
Brent B.
Installed new Carrier High Efficiency Heatpump system
Smyrna, GA 30080
Smyrna, GA - Installed new Carrier High Efficiency Heatpump system
Brent B.
Brent B.
Installed new Carrier Infinity high efficiency 2stage variable speed gas furnace Infinity condenser Infinity Mytouch WIFI Thermostat and Aprilaire media filter
Atlanta, GA 30328
Atlanta, GA - Installed new Carrier Infinity high efficiency 2stage variable speed gas furnace Infinity condenser Infinity Mytouch WIFI Thermostat and Aprilaire media filter
Atlanta, GA - Installed new Carrier Infinity high efficiency 2stage variable speed gas furnace Infinity condenser Infinity Mytouch WIFI Thermostat and Aprilaire media filter
Brent B.
Brent B.
Finished up job
Atlanta, GA 30342
Brent B.
Brent B.
started tare out and replacement of new Carrier Infinity 2stage variable speed gas furnace Infinity condenser Infinity Mytouch WIFI Thermostat Aprilaire media filter and all new ductwork
Atlanta, GA 30342
Atlanta, GA - started tare out and replacement of new Carrier Infinity 2stage variable speed gas furnace Infinity condenser Infinity Mytouch WIFI Thermostat Aprilaire media filter and all new ductwork
Atlanta, GA - started tare out and replacement of new Carrier Infinity 2stage variable speed gas furnace Infinity condenser Infinity Mytouch WIFI Thermostat Aprilaire media filter and all new ductwork
Brent B.
Brent B.
installed 3 manual dampers for main floor system
Marietta, GA 30067
Brent B.
Brent B.
replaced all supply ductwork and return plunm in attic
Marietta, GA 30067
Brent B.
Brent B.
Installed 2 new Carrier High Efficiency 2stage variable speed gas furnaces Carrier High Efficiency Condensers with Aprilaire media filters
Atlanta, GA 30339
Atlanta, GA - Installed 2 new Carrier High Efficiency 2stage variable speed gas furnaces Carrier High Efficiency Condensers with Aprilaire media filters
Brent B.
Brent B.
Installed new High efficiency system
Powder Springs, GA 30127
Powder Springs, GA - Installed new High efficiency system
Powder Springs, GA - Installed new High efficiency system
Brent B.
Brent B.
Installed new Carrier Infinity high efficiency 2stage variable speed gas furnace Infinity 2stage A/C Infinity Mytouch WIFI Thermostat and Aprilaire media filter
Marietta, GA 30066
Brent B.
Brent B.
Installed new Carrier Minisplit for sunroom
Kennesaw, GA 30152
Brent B.
Brent B.
Installed new Carrier High Efficiency system with Aprilaire media filter
Marietta, GA 30060
Marietta, GA - Installed new Carrier High Efficiency system with Aprilaire media filter
Marietta, GA - Installed new Carrier High Efficiency system with Aprilaire media filter
Marietta, GA - Installed new Carrier High Efficiency system with Aprilaire media filter
Brent B.
Brent B.
replaced electric whip to condenser
Marietta, GA 30067
Marietta, GA - replaced electric whip to condenser
Marietta, GA - replaced electric whip to condenser
Marietta, GA - replaced electric whip to condenser
Brent B.
Brent B.
replaced leaking gas flex connector
Marietta, GA 30068
Brent B.
Brent B.
Installed new Carrier Infinity high efficiency condenser with Carrier Infinity 2stage variable speed gas furnace Infinity Mytouch WIFI Thermostat and Aprilaire media filter
Marietta, GA 30068
Brent B.
Brent B.
Installed new Carrier High Efficiency system
Smyrna, GA 30080
Smyrna, GA - Installed new Carrier High Efficiency system
Smyrna, GA - Installed new Carrier High Efficiency system
Brent B.
Brent B.
Installed new Carrier High Efficiency Heatpump system with Honeywell zone system and Aprilaire media filter
Smyrna, GA 30080
Smyrna, GA - Installed new Carrier High Efficiency Heatpump system with Honeywell zone system and Aprilaire media filter
Smyrna, GA - Installed new Carrier High Efficiency Heatpump system with Honeywell zone system and Aprilaire media filter
Smyrna, GA - Installed new Carrier High Efficiency Heatpump system with Honeywell zone system and Aprilaire media filter
Brent B.
Brent B.
moved Supply vent from wall to floor
Atlanta, GA 30342
Brent B.
Brent B.
Installed new Carrier evaporator coil
Smyrna, GA 30082
Smyrna, GA - Installed new Carrier evaporator coil
Brent B.
Brent B.
Installed new Carrier High Efficiency Heatpump system
Atlanta, GA 30339
Atlanta, GA - Installed new Carrier High Efficiency Heatpump system
Atlanta, GA - Installed new Carrier High Efficiency Heatpump system
Brent B.
Brent B.
raised system in attic up on blocks for proper drainage
Marietta, GA 30068
Marietta, GA - raised system in attic up on blocks for proper drainage
Marietta, GA - raised system in attic up on blocks for proper drainage
Marietta, GA - raised system in attic up on blocks for proper drainage
Brent B.
Brent B.
Installed vibration ISOs to linesets to reduce noise in linesets
Mableton, GA 30126
Mableton, GA - Installed vibration ISOs to linesets to reduce noise in linesets
Mableton, GA - Installed vibration ISOs to linesets to reduce noise in linesets
Mableton, GA - Installed vibration ISOs to linesets to reduce noise in linesets
Brent B.
Brent B.
Installed new Carrier Crossover Heatpump system with Ecobee Wifi Thermostat and Aprilaire media filter
Marietta, GA 30062
Marietta, GA - Installed new Carrier Crossover Heatpump system with Ecobee Wifi Thermostat and Aprilaire media filter
Brent B.
Brent B.
Installed new Carrier Infinity high efficiency gas furnace Infinity condenser with Carrier Infinity Mytouch WIFI Thermostat and Aprilaire media filter
Marietta, GA 30067
Marietta, GA - Installed new Carrier Infinity high efficiency gas furnace Infinity condenser with Carrier Infinity Mytouch WIFI Thermostat and Aprilaire media filter
Marietta, GA - Installed new Carrier Infinity high efficiency gas furnace Infinity condenser with Carrier Infinity Mytouch WIFI Thermostat and Aprilaire media filter
Marietta, GA - Installed new Carrier Infinity high efficiency gas furnace Infinity condenser with Carrier Infinity Mytouch WIFI Thermostat and Aprilaire media filter
Brent B.
Brent B.
Installed new Aprilaire whole home Dehumidifier
Marietta, GA 30068
Marietta, GA - Installed new Aprilaire whole home Dehumidifier
Marietta, GA - Installed new Aprilaire whole home Dehumidifier
Marietta, GA - Installed new Aprilaire whole home Dehumidifier
Brent B.
Brent B.
added new supply vent to bedroom and added new return vent to hallway to improve airflow
Atlanta, GA 30319
Atlanta, GA - added new supply vent to bedroom and added new return vent to hallway to improve airflow
Atlanta, GA - added new supply vent to bedroom and added new return vent to hallway to improve airflow
Atlanta, GA - added new supply vent to bedroom and added new return vent to hallway to improve airflow