Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 19 years
Best Part of Your Job: Cranking up a new system for the 1st time
Favorite Product We Recommend: Infinity Zoning System
Local Reviews
Reviews powered by Nearby NowBest in clas customer service!
Cammeye - Smyrna, GA
From start to finish, the process was smooth. I definitely will recommend you to all my friends.
Very happy
Ashley - Marietta, GA
We are very happy with our new a/c and furnace and can already tell a difference in the efficiency of cooling our home. The install team was great and answered all our questions.
Response from Bartlett Heating & Cooling:
Thank you Ashley! We are so glad that you are happy with your new HVAC system. We know it will keep you comfortable to years to come :-). Thank you so much for choosing Bartlett Heating and Cooling and for these kind words about our installation team -)
Great Service!!!!!
Mary - Atlanta, GA
Brent and his guys did a great job, answered questions, very neat and they were all so nice. Highly recommend them. And Karen at the office was also great to work with. Thanks so much!!!!
Response from Bartlett Heating & Cooling:
Thank you for this kind review and for recommending Bartlett Heating and Cooling! We know having your HVAC systems is a big undertaking and I'm glad to see the team took such great care. We are so happy to have you as a member of our customer family and look forward to always taking care of all of your HVAC needs. Thank you for trusting Bartlett Heating and Cooling :-)
Awesome Service
Tiffany - Kennesaw, GA
From beginning to end the staff made this a non-event, detailing what was involved with getting a new HVAC system, scheduling, through installation. They were very knowledgeable and answered all of my questions, making what initially felt like an overwhelming proposition into a pleasurable experience. I love my new system and it is sooo "cool"!
Response from Bartlett Heating & Cooling:
We are so glad to hear that you are loving your new HVAC system! We are also so glad that you were pleased with the process as a whole. We know it can be very overwhelming and we want to help ease that feeling as much as possible :-). Thank you for choosing Bartlett Heating and Cooling to replace your mechanical system :-) ENJOY!
Excellent Service, great price, and wonderful customer service!!!!
Nicole - Acworth, GA
Could not have asked for a better experience! Price was so competitive and every person I have interacted with associated with this company are so nice, friendly, and personable! They took the time to address what our issues were and make sure what we purchased would be perfect for our space! I cannot say enough good things about this company! The installers were on time, courteous to the fact that our family was still sleeping, volunteered to work over time so we could have A/C installed on a weekend. I mean all around best company to work with! Thank you so much!
Response from Bartlett Heating & Cooling:
Wow! This awesome review is the best motivator for our team! Honestly, our team works really hard to provide this level of service always, so when we hit the nail on the head, we have a collective "Woo Hoo"! We are so happy to have been given this opportunity to help you and your family with this project and know you are going to enjoy your new HVAC system for years to come. Thank you so much for taking the time to provide this detailed review and thank you even more for choosing Bartlett Heating and Cooling :-)
Always great service
Hunter - Atlanta, GA
I’ve used y’all for years and have never had anything but superior service.
Response from Bartlett Heating & Cooling:
Thank you for always choosing Bartlett Heating & Cooling to service and install your HVAC systems. We are so glad to see that we have provided superior service each time! Thank you for taking the time to provide us with this feedback :-)
new A/C
Jeanette - Smyrna, GA
My A/C started failing when outside temps were 88 degrees. Bartlett refilled the leaked freon and we hoped for the best until I could get on the schedule to get a new one. On a hot Saturday, I left a message that my A/C was not working. I fully expected to hear from them on that Monday. Sunday morning I got a call that I would be put on the list for the on/call person to come over. He did and replaced my thermostat so I was cooling again. This type of personal service is rare these days and I so appreciate them.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bartlett Heating and Cooling. I am so glad to see that we were able to keep your system running until we could get your new system installed. We know it's hot out there! Thank you for trusting Bartlett with the installation of your new cooling system. We appreciate YOU!
Great service
Shelly - Smyrna, GA
Nicest technicians!
Response from Bartlett Heating & Cooling:
Thank you Shelly! We appreciate your kind words :-)
Great service thanks!
Elli - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank YOU for choosing Bartlett Heating & Cooling to replace your HVAC system. We know you are going to enjoy your new Carrier Infinity high efficiency system. We look forward to continuing to provide you with great service :-)
On time and very efficient installation
Joe - Roswell, GA
Great Service. They were there when promised and finished the install before their estimated completion time..
Response from Bartlett Heating & Cooling:
We appreciate this 5 star review of Bartlett Heating & Cooling! We appreciate even more that you have been a Bartlett HVAC customer for 2 houses and over 25 years! Thank you for always choosing Bartlett to provide your HVAC service and installations over the years :-)
Great service
Rosa - Acworth, GA
The crew are very knowledgeable and respectful. Considerate to the CDC Covid-19 guidelines. Overall great service! I will highly recommend this company to all.
Response from Bartlett Heating & Cooling:
Thank you so much for allowing Bartlett Heating and Cooling to replace your HVAC system! We know you are going to enjoy your new Carrier system :-). And thank you for pointing out the Covid 19 precautions we are taking and for trusting us especially during this crazy time! We look forward to taking care of all of your heating and cooling needs for years to come.
Excellent install
Jim - Smyrna, GA
Arrived right on time. Completed the install sooner than expected. Very thorough and efficient.
Response from Bartlett Heating & Cooling:
We thank you for calling on Bartlett Heating and Cooling to install your Carrier Infinity system! We know this is your 2nd system installation with us and we appreciate your trust and confidence in our team. Thank you for choosing Bartlett HVAC :-)
New AC Unit
Zehal - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for this review of Bartlett Heating and Cooling. We know you are going to enjoy your new Carrier AC system! Thank you for trusting Bartlett Heating and Cooling to replace your cooling system :-)
1690 Pennington Ter
Ed - Marietta, GA
Great job!
Response from Bartlett Heating & Cooling:
Thank you Ed! We are so happy you are pleased with the replacement of your heating & cooling system with a new Amana 14 SEER system. We know you are going to enjoy it!
Great
Bill - Smyrna, GA
He was great,like the new unit-nice and clean
Response from Bartlett Heating & Cooling:
Thank you so much Bill! We know you are really going to enjoy this new system :-). Thank you for trusting Bartlett Heating and Cooling with this project.
Great Service
Brandon - Smyrna, GA
Brent and Blake were awesome! Very professional and friendly throughout the entire process. They both kept me informed on what was going on and if there was anything that need personal preference they asked me in advance. My system is a huge upgrade from what I had and the set-up is much cleaner than it used to be, which is crucial considering a lot of the system is in a crawl space. I will recommend to anyone needing a good HVAC system and quality installation crew!
Response from Bartlett Heating & Cooling:
Thank you for such a thorough review! and for the recommendation We know having the HVAC system replaced is a big deal and we strive to have everyone's experience to be like the one you had with us. We truly appreciate you trusting Bartlett Heating and Cooling with this project and we are so happy that you are so happy :-).
Thank you for everything!!
Norman - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank YOU for everything! We know that you have been a Bartlett Heating & Cooling customer for a long time and multiple homes! We are honored that you have kept Bartlett has your HVAC go to team for all of these years :-)
Great service, very helpful
Niall - Smyrna, GA
The guys were great. Nice, informative, and went above and beyond in repairing some faulty duct work I had. They know their stuff and care about doing it right.
Response from Bartlett Heating & Cooling:
Thank you for this great review! We really do care about doing right and I am so glad that showed through :-). We look forward to continuing to provide this type of experience to you with each visit to your home. Thank you for choosing Bartlett Heating and Cooling and welcome to the Bartlett family!
Great
Daniel - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review! I know you are going to enjoy your new HVAC systems :-). Thank you for being a member of our Service Agreement family and for calling on Bartlett HVAC to take care of your HVAC needs. We really appreciate you :-)
Great service but very expensive
Tibebu - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you! We understand having your HVAC system replaced is a big investment. You selected a top of the line system so you will have a great return on this investment! We are so happy you chose Bartlett Heating and Cooling and we look forward to taking care of your new system, as well as all of your HVAC service needs, in the future :-)
Hardworking Crew with great attitude
Jason - Smyrna, GA
Overall the team did a great job. I marked the price as average because I could have gotten a cheaper lower quality product but I wanted to spend more to get the best. And I’m definitely happy about that decision.
Top of line service
Joe - Atlanta, GA
What more can I say
Response from Bartlett Heating & Cooling:
Thank you Joe! Brent, Blake and the entire Bartlett team really appreciate this 5 star review. And we all THANK YOU for choosing Bartlett Heating & Cooling to install your new cooling system :-)
Great work!
Charles - Marietta, GA
Very professional! Showed up early and humored my questions keeping me in the loop throughout the entire installation.Super clean install and all around professional! Highly recommended!
Response from Bartlett Heating & Cooling:
Thank you for these kind words about Team Bartlett! We know that having your HVAC system replaced is a big deal and not something you do very often, so we have all the time in world for as many questions you may have :-). Thank you for recommending Bartlett Heating & Cooling!
Great job
Dan - Smyrna, GA
Experience went smoothly and all the work done I requested was fulfilled.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review! The installation of a new HVAC system is a big deal and we really appreciate that you trusted Bartlett Heating and Cooling do take care of this for you :-). Enjoy your new system!
Great Service Great Price Great People
Nanci - Smyrna, GA
I got 3 bids on equipment, although Bartlett was the lowest, they were the most honest. No overselling. From sales, schedulers and installers, everyone at Bartlett is good people and super knowledgeable. So happy that I found this awesome company. Thank you!
Response from Bartlett Heating & Cooling:
We are so happy you found us too! Thank you for trusting Bartlett Heating and Cooling to perform this installation for you. We look forward to this level of service with each visit to your home :-)
Great service
Fran - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review Fran! We are so happy that you have chosen Bartlett Heating & Cooling as your HVAC service and installation provider. We will always strive to provide this same 5 star level of service for you :-)
Great installation crew. Brent has excellent customer service skills.
Spalding - Atlanta, GA
Seamless installation with a great crew
Response from Bartlett Heating & Cooling:
Thank you for this compliment to Brent and the crew! Enjoy your new HVAC system and thank you for trusting Bartlett Heating & Cooling :-)
Great service and installation crew
Sherri - Atlanta, GA
Awesome price..$300 less than purchase of the same secondary system 5 years ago
Response from Bartlett Heating & Cooling:
Well that doesn't happen often! But we have been running some really great deals this February! Thank you for continuing to trust in Bartlett Heating & Cooling for this project. We truly appreciate this review and appreciate your business :-)
Great service
Kay - Atlanta, GA
Awesome price
Response from Bartlett Heating & Cooling:
Thank you Kay! We are glad you are pleased with the price and service! Thank you for choosing Bartlett HVAC :-)
Overall great quality service
Linda - Marietta, GA
Bartlett is a company we tell others about constantly because of their awesome customer service when making appt. or have questions and their great service people they send out.
Response from Bartlett Heating & Cooling:
Thank you Linda! This means the world to us. Thank you for always being so kind and gracious to work with! Clients like you help motivate our team to keep doing what we do :-)
HVAC Total Replacement
Jack - Mableton, GA
Response from Bartlett Heating & Cooling:
Thank you Jack for trusting Bartlett HVAC with the replacement of your heating and cooling system and duct system. We know you are going to really enjoy this new system! Welcome to the Bartlett HVAC customer family :-)
Great Service
Ann - Smyrna, GA
Moved upstairs thermostat. Courteous, personable & professional. Excellent job as always. I’ve already texted Donald Fontenot whom your company recommends to repair the wall
Response from Bartlett Heating & Cooling:
Thank you for this great 5 star review of Bartlett! I hope the newly relocated thermostat helps your home stay more comfortable. We really appreciate you trusting Bartlett with this project, as well as all of your HVAC needs. We are so happy to have you as a member of our Service Agreement family :-).
Great Service
Jeff - Mableton, GA
The Service was Great!!
Response from Bartlett Heating & Cooling:
Thank you Jeff! We sure hope you are enjoying your new heating and cooling systems :-). Thank you for choosing Bartlett Heating & Cooling for this project. We know it is an investment and we are are honored that you selected us :-).
Great service
Katie - Marietta, GA
The workers were very informative. I would recommend this company to anybody.
Response from Bartlett Heating & Cooling:
Thank you Katie! We are so happy that you choose Bartlett HVAC to install your new package unit. And thank you for the recommendation-there is no better compliment than an awesome recommendation! Welcome to the Bartlett HVAC family :-)
Great Service
Megan - Marietta, GA
I was really pleased with the service I got today. Bartlett Heating & Cooling staff was very knowledgeable and easy to work with. I would recommend them to any homeowners.
Response from Bartlett Heating & Cooling:
We are so glad that you are pleased with our service! Thank you for your willingness to recommend us to others and thank you for choosing Bartlett Heating & Cooling!
Replaced the upstairs AC & Heater
Linda - Marietta, GA
What a great company to work with !! From the initial sales call with Dusty to the install team (father & son !) everyone talked us through the process, what to expect and how the end to end process would be. The install went very smoothly, I don't know how they got the old heater down from the attic and then install new equipment so quietly, quickly, and leave NO trace of being there ! Glad my husband found them !
Response from Bartlett Heating & Cooling:
Wow! Thank you for this 5 star Linda! We are so happy to hear that you are so pleased with the installation and the team. Brent & Blake (the father son team) do a great job and always take such great care! Thank you so much for choosing Bartlett HVAC to replace your HVAC system. We know you are going to enjoy it :-)
Love this Company
Joanne - Kennesaw, GA
Response from Bartlett Heating & Cooling:
Thank you Joanne! And we love our customers! We really appreciate you choosing Bartlett HVAC!
Quick response to the need for repair
Loretta - Acworth, GA
Excellent service in fixing a exhaust pipe from my furnace and the vent pipe on my roof. Very professional demeanor. Great
Response from Bartlett Heating & Cooling:
Thank you Loretta! I know this was your 1st time using us and we are so happy that you are pleased with our service. We look forward to taking care of all of your HVAC needs in the future.
Great service and follow through.
Tim - Marietta, GA
Bartlett installed a new gas furnace in my home. They were willing to partner with me to devise a good solution to my unusual situation. They were responsive and timely throughout and had good follow through. Minor miscommunication issues were addressed quickly and without complaint.
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review Tim! I am glad we were able to come up with a good solution for you and work through the kinks! We thank you for choosing Bartlett HVAC to provide you with the installation of your new furnace.
Excellent Service
Maggie - Smyrna, GA
Very personable and professional!!! Took great care in explaining the setup and system operation.
Excellent service!
Lindsey - Marietta, GA
We are so happy with the work that Mitchell and Brent did today! They installed a new AC, furnace, and replaced a large part of the piping in our basement. Our whole system needed an overhaul and they took great care of us. Very quick, efficient, and professional! So happy we went with Bartlett for this large project. Dusty has also been great to work with!
Response from Bartlett Heating & Cooling:
This is so great to hear! We are so proud of our team because they take so much pride in their work. We know this is an investment and we are so happy that you selected Bartlett. Your new system will provide years of outstanding comfort :-). Thank you for this review and thank you for trusting Bartlett Heating & Cooling.
good work.
Caleb - Marietta, GA
Thankful to have working hvac.
Response from Bartlett Heating & Cooling:
Yay! And we are thankful that you called Bartlett and you allowed us the opportunity to provide this service to you! Enjoy your new furnace :-).
Great experience all around from quote to installation
Leona - Mableton, GA
Response from Bartlett Heating & Cooling:
Thank you Leona! We really appreciate this great feedback on the Bartlett team :-).
Great service, terrific techs.
Terry - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you so much Terry for this 5 star review! And thank you for trusting Bartlett HVAC to replace your heating and cooling system :-)
Pleased
David - Smyrna, GA
Work was done efficiently in a timely manner.
Excellent as usual
Kurt - Smyrna, GA
Arrived on time and got the installation done in a timely and efficient manner. I like to know what's going on and they were happy to answer my questions.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of our installation team, Brent & Blake. We appreciate your business Kurt!
Great s
Clifford - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you Clifford! We know you are going to enjoy your new heating and cooling system. And by having your duct system also replaced, you should have even better indoor air quality and better savings on your utility bills! We really appreciate you choosing Bartlett Heating & Cooling :-).
Fast and Fantastic Service
Blair - Atlanta, GA
Bartlett was so helpful from the first call to AC instillation. I was very impressed and I’d recommend them to anyone!
Response from Bartlett Heating & Cooling:
This is so great to hear! We will always work hard to keep you impressed :-). And we are honored that you would recommend us-it really means the world to us. Thank you for choosing Bartlett HVAC!
Great Service
Eric - Marietta, GA
Friendly staff and knowledgeable. Installed new furnace with confidence and great warranty.
Response from Bartlett Heating & Cooling:
Thank you Eric! We are so happy that you trusted Bartlett HVAC to replace your furnace. We look forward to continuing to provide your HVAC service :-)
Great price
Roland - Marietta, GA
Bartlett was my cheapest option for replacing my ac unit and coil.
Response from Bartlett Heating & Cooling:
Thank you Roland! We appreciate your business and for the 5 star review of Bartlett :-)