Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 19 years
Best Part of Your Job: Cranking up a new system for the 1st time
Favorite Product We Recommend: Infinity Zoning System
Local Reviews
Reviews powered by Nearby NowExtraordinary service
Jeff - Kennesaw, GA
I just bought a new house and the first day my furnace went out. That evening I choose a furnace and next day it was installed. Bartlett also let me use a temporary spot cooler to keep us comfortable that first night. Brent and Thomas were my heroes who came the next day. To say they were excellent is an understatement. The team was prompt, clean, professional, and did an amazing install. Brent was very respectful and explained everything to my wife. There’s no better HVAC company out there. I highly recommend Bartlett heating and cooling. Great job Bartlett and thank for taking such great care of my family and I.
Great job!
Daniel - Smyrna, GA
friendly, efficient, skilled technicians
Kevin - Smyrna, GA
Nothing instills confidence more than an experienced, skilled technician. They arrived on time and provided the service I contracted for.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are so happy to hear that you were impressed with their expert HVAC knowledge and skills! We know that your time is valuable, so we aim to always arrive within your time slot. Thank you for calling Bartlett Heating and Cooling, Kevin!
Outstanding
Paula - Marietta, GA
Had a complete HVAC replacement including ductwork. The team arrived promptly. They were very professional and performed the work faster than I Imagined it could be done. I am so happy with the replacement option that I chose. They gave me 4 proposals to choose from! I was never pressured to choose the highest priced or choose any add-ons . 5STARS!!
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review, Paula! We are happy to hear that you were impressed with the entire installation process. We take a lot of pride in getting the job done right and that you are 100% happy with the services we provide, so it puts a big smile on all our faces to know that we accomplished that. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system!
Great service!
Jennifer - Mableton, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for the opportunity to install your new Carrier HVAC system, Jennifer! We are honored that you chose Bartlett Heating and Cooling!
Bartlett is the Best
Ben - Smyrna, GA
This is the second time we have purchased a new AC unit from Bartlett. Both times they have been professional, prompt and reasonably priced. I wouldn’t hesitate to use them again.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ben! We are happy to hear that we provided you with top notch Bartlett service on both of your new installs. Thank you for choosing Bartlett HVAC and enjoy your new Carrier HVAC system!
Great service
Carol - Smyrna, GA
I cannot say enough about my service today.Both young service men was polite and worked very hard to get my air up and running. I will spread the word what a great company
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review! We are so glad that Brent and Thomas provided you with awesome service during the installation process! Thank you for calling Bartlett HVAC and an even bigger THANK YOU for spreading the word. We are always excited to add new members to our customer family, especially if they are anything like you, Carol Ann!
Prompt Professional Service
Ty - Marietta, GA
Arrived on time, answered all my questions, worked diligently until the job was complete.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ty! We are so happy to hear that Brent and Thomas provided you with top notch service while installing your new Carrier AC system. Thank you for trusting Bartlett Heating and Cooling with all your HVAC needs!
Great Service!
Paige - Smyrna, GA
The service was great and everyone with the crew was nice and professional! Thank you!!
Professional, courteous, trustworthy
Michele - Mableton, GA
The cost of replacing an HVAC system has more than doubled recently. We purchased the most basic economical unit and it was still a shock to see the price - what should have paid for top-of-the-line. However, the excellent service and professional work of our installation team was worth it, their performance confirmed that we had made the best decision to go with Bartlett. Great company, the best people, excellent service.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review of your recent install, Michele! You are right, material prices have gone up a good deal lately, but we are committed to ensuring that our level of service increases too! We at Bartlett HVAC value our customers above all else, so we are so proud to know that our installation team exemplified all of our core company values and provided you with an excellent installation process. We are honored to hear you speak so highly of our company and team and we couldn’t do it without fantastic clients like you and your family. Thank you for choosing Bartlett Heating and Cooling to install your new HVAC system!
Great service and crew!
Robert - Marietta, GA
The crew came out and replaced two units in just a few hours; super efficient and well-mannered group of guys. The only small gripe I have: y’all gotta watch for outside wires ;) Thankfully no permanent damage, so just a lesson for next time. I would absolutely work with these guys again!
Great service from a company that I have always trusted
Donna - Marietta, GA
Great company with great technicians
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are honored and thankful to know that you have trusted Bartlett Heating and Cooling with all of your HVAC needs for the past decade! We are proud to know that we have great customers like you and George!
Great installation experience
Barbara - Mableton, GA
The installation process was performed in a very professional manner. The workers were very careful to protect the interior of our home as they brought in the new equipment and removed the old equipment. I highly recommend using Bartlett to everyone. We are very happy the overall experience.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Barbara! We are so happy to hear that you were pleased with our entire install process along with our installation team. We know home is where the heart is, so we place a lot of value in leaving your home as nice as when we first came in. We appreciation you recommending us, because that means we get more awesome clients like you! Thank you for calling Bartlett HVAC to install your new HVAC system.
Completed the job
John - Atlanta, GA
Replaced my HVAC system within the allotted time and for the price I was quoted.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, John! We know your time is valuable so we strive to always arrive within the time frame we gave you. Thank you for trusting Bartlett HVAC to install your new Carrier HVAC system!
Very pleased with the service.
Mary - Powder Springs, GA
Every one that worked on the problem seemed to be very knowledgeable and I was very pleased with the short amount of time spent correcting the problem. All of the employees were very polite and caring.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Mary Ann! We are so happy to hear that you were impressed with our team and that we were able to provide you with a timely solution. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier heat pump and air handler!
Great service
Michael - Kennesaw, GA
These guys worked efficiently to get us up and running quickly.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review of Brent and our install crew! We are so happy to hear that you were impressed with our team. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system, Michael!
Great job!
Kim - Atlanta, GA
I would definitely recommend Bartlett heating and cooling great company!
Response from Bartlett Heating & Cooling:
Thank you for the awesome review, Kim! We are honored to know that we are the HVAC company that you trust to not only install your new mini splits, but also the company you know you can trust to do the job right for your friends and family as well. Thank you for recommending Bartlett Heating and Cooling!
Great service
Mary - Smyrna, GA
All technicians were friendly, explained things well & did a great job
Response from Bartlett Heating & Cooling:
Thank you for the review, Mary! We are so happy to hear that you were pleased with our install crew. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier AC system!
Great customer service
Chris - Smyrna, GA
Great customer service.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system, Chris!
great and cleanly done
Mark Rottner - Atlanta, GA
terrific. excellent installation. quickly and neatly done
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our installation crew, Mark! Our job is to keep your home comfortable, so that includes leaving your home just as clean as when we came in! Thank YOU for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system. Welcome to the Bartlett HVAC customer family!
Very efficient!
Michelle - Marietta, GA
Brent and his team were very professional and courteous😊
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Brent and our installation crew! We are so happy to hear you were pleased with our services, Michelle! Thank you for trusting Bartlett Heating and Cooling to install your new Carrier HVAC system!
Great service.
Katherine - Smyrna, GA
Team showed up on time, got right to work. They cleaned up afterwards.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our install crew, Katherine! We will always be thorough in your home, from installing your system to cleaning up after. Thank you for choosing Bartlett Heating and Cooling to install your new HVAC system!
Great service on install
Penny - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and an even bigger thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system, Penny! We are so happy to have you and your family as long-time members of the Bartlett HVAC customer family!
Basement project
Nito - Smyrna, GA
Great crew. Very friendly and professional.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our install crew, Nito! We know that a new HVAC system is a big investment and we thank you for trusting Bartlett Heating and Cooling to install your new HVAC system and provide zoning to allow your basement to be just as comfortable as the rest of your home!
Superior service
Jerry - Smyrna, GA
Brent was here on time and was very professional.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Brent and our install crew! It is one of our highest priorities that we arrive within the time window, since we know how valuable your time is. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system, Jerry!
Great job ! Awesome Technicians !!
Mike - Marietta, GA
These men did a great job . We are very pleased.
Response from Bartlett Heating & Cooling:
Thank you for choosing Bartlett HVAC to install your new Carrier HVAC systems, Mike! We are so happy to hear that you were pleased with your HVAC installation. Thank you for the 5-star review!
Quick efficient HVAC installation
Beth - Smyrna, GA
Great work, on time, courteous, knowledgeable and followed Covid-19 protocols
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Beth! We strive to keep you and your home comfortable, so we will always send out an expert technician in a mask and shoe covers. Thank you for choosing Bartlett HVAC to install your new Carrier HVAC system!
Amazing team
Lauren - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our install team, Lauren! We couldn’t be an amazing team without our AMAZING Bartlett HVAC customers, like you! Thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC systems!
Very Informed/On Time/Explained Everything/Very Satisfied
AMBSMYRNA - Smyrna, GA
Bartlett explained all the problems, helped me understand the pros and cons of my repairs need and my options. I decided to replace the system they explained all the options and proposed a system for my home. They showed up on time, installed the system with out any problems. They are my HVAC guys, I would highly recommend them.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our install crew, Antonio! We take pride in doing the job right, so we will always send out an expert Bartlett HVAC technician to keep your home comfortable. We are PROUD to be your HVAC guys and proud to have you as a customer. Thank you for calling Bartlett Heating and Cooling to install your new Carrier HVAC systems!
Great Service
Michael - Smyrna, GA
Service was thorough but quick. The crew explained everything to me and made sure to let me know to reach out if any additional questions come up.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our install crew and for trusting Bartlett HVAC to keep your home comfortable, Michael!
Thank You
Corey - Mableton, GA
Thorough, efficient, friendly, professional.
Response from Bartlett Heating & Cooling:
Thank YOU, Corey, for this 5-star review of Bartlett HVAC! We are so proud of our team of expert HVAC technicians!
Great professional work.
Juan - Marietta, GA
Install went on schedule. All systems working great.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our install crew, Juan! We know you will love your new Carrier HVAC systems!
Highly recommended
Susan T. - Marietta, GA
We had an excellent experience with Bartlett Heating & Air. Efficient and very professional. And may I add timely. Our furnace failed and they were able to get us up and going with new units in no time. Thank you again for your help!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC’s install crew, Susan! Georgia weather is unpredictable, but it is COLD at night. We strive to make sure you feel warm and cozy in the winter and cool and comfy in the summer, so we will always come out as fast as we can!
Fast and Reliable
Tony - Marietta, GA
On time and got the job done very efficiently.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Tony! We know time is valuable so we strive to always be efficient, yet thorough, at every appointment!
Excellent Job!
Smyrna22 - Smyrna, GA
Many thanks to Jeff, Brent, Tomas and crew who estimated, modified and completed installation of a whole house humidifier, two HVAC returns and one supply line in my home. Supply line was to a difficult to reach/cut toe kick area under kitchen sink cabinet. Brent made a perfect cut for the vent/ducting and did not have to cut open the bottom of the cabinet to access the subfloor. Brent and Tomas went over everything with me after completion and answered all my questions. Ducts, PVC and humdifier/control were all well-placed. Great work and clean-up. Jeff (project coordinator) mentioned he would not be there on installation day but was there nonetheless to help and make sure everything went as planned. One of the best contractor experiences I've had in this home (and I've hired many). Thanks again!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our install crew, Kyle! We are honored to have a fantastic install team! The comfort of your home is important to the both of us, so we strive to keep you informed every step of the way and only send out the best of the best. Welcome to the Bartlett HVAC service agreement family, we know you will be just as impressed with our service technicians when we come out for your semi-annual maintenances!
Excellent Service
Michael - Smyrna, GA
Brent, Blake and crew did and excellent job. Look forward to working with Bartlett again.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Michael! We are happy to hear that our installation crew did a great job! We look forward to working with YOU again when we come out for your semi annual AC maintenance!
Great job - great people
Carol - Smyrna, GA
Bartlett heating and air is an exceptional company that treat you like a friend. Smyrna is lucky to have someone in a critical business that truly cares about your comfort and safety. Our installation was well done, timely and efficient. The man who did the work made sure that the site was kept clean and they were pleasant as they worked. They made sure that everything was just the way we wanted it before they left. We are happy to have a maintenance contract with them because we know that they will do what they say they will, and at a discount!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and the kind words, Carol! Most of us have grown up and lived in Smyrna and the surrounding areas for most of our lives, so our customers are our community and our friends. We are the lucky ones, because we have great customers like you! We are happy to hear that you are happy with the installation process of your new Carrier furnace. We look forward to continuing to provide this level of 5 star service with each future maintenance and service :)
A Complicated Hearing/Cooling Issue”
Mary Ann - Atlanta, GA
Bartlett Heading and Cooling went all out to resolve a complicated heating problem in my home after three weeks of no heat! The company resolved it temporarily for a month or so until we can address the situation permanently! They were able to make some necessary repairs to get through a temporary situation. My sincere thanks to Brent Bowman who worked diligently to unravel the problem and Mike Bartlett, Owner, who came to the rescue and thoroughly explained the problem. Thanks Bartlett Heating and Cooling for your great team work! Mary Ann
Response from Bartlett Heating & Cooling:
Thank you Mary Ann! As you know, your HVAC system is unique and can sometimes throw us a curve ball. I truly appreciate your trust and confidence in our team to come up with solutions for the short term and long term. We’ve been working together for over 20 years now and this 5 star review means the world to us. We will always work hard to keep your HVAC system working well and efficiently :)
Great service as always
Joe - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Joe! We are honored to have your continued trust in our team for all of your HVAC services!
Great Experience
Kevin - Smyrna, GA
Brent showed up with a crew and in the span of just over 5 hours, removed our furnace and coil from the crawl space and our outside A/C unit, and replaced everything with all new components. They installed a new thermostat, replaced our A/C circuit breaker with the proper rated amperage one, and tested the entire system. Tomas, Rony, Ty, and Vitaliy, who assisted in the install, all did a great job in getting this done. I was amazed at how quickly they were able to complete it. I also inspected the work after it was done and the workmanship is exceptional. They take pride in what they do.
Great employees
Richard - Brookhaven, GA
This was a new install and the crew was great to work with to get a good clean install.
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review, Richard. We love to hear that the Bartlett Heating and Cooling install crew did a great job installing your new Carrier unit! Your new unit comes with a complementary Service Agreement and we know you will continue to be impressed by our great service crew when we come out to maintenance it!
Outstanding Experience
Eddie - Woodstock, GA
The entire experience was seamless starting with our initial contact through installation. Everyone that we had contact with was professional and went above and beyond to answer all questions and make sure we were satisfied.
Response from Bartlett Heating & Cooling:
Wow! Thank you, Eddie, for this 5-star review of Brent and our team here at Bartlett Heating and Cooling. We might have to frame this, because this is exactly what we strive for! Now that you are a member of our Bartlett Service Agreement family, we look forward to providing you with outstanding service any time you need us!
Great Service
Richard - Smyrna, GA
Courteous, professional, excellent work and service describes this company.
Great Service
Marisa - Marietta, GA
The 3 gentleman took their time to make sure it was installed. Very patient explaining how it works
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review. We are glad you called on Bartlett Heating and Cooling to repair your duct work!
The CQB Install
Glenn - Marietta, GA
Brent appeared to be just one of six techs sent to install a Heat Pump; it became very clear that Brent was the tip of the spear. As the job moved forward, I noticed how Brent resolved each electrical and mechanical roadblock, keeping the install on track and not just getting it done; but getting it done right. Brent kept me informed about each issue, and within minutes he’d have a solution or work around. He assisted the other techs like a mentor; and led by example. I held off on replacing the Heat Pump because the fan coil was in an extremely tight location, serious "Close Quarter Combat"; by lunch time, my concerns turned to optimism; by late afternoon, I was confident Brent would get it done. As an engineer and project manager of 20yrs, I’ve completed and managed many installations; I can say without question Brent brings the “A” game and is at the top of his profession.
Response from Bartlett Heating & Cooling:
Thank you Glenn for this wonderful 5 star review of Brent and his team. We are so fortunate to him them all on our team ! We know you are going to enjoy your new Carrier heating and Cooling system for many years to come. And you can expect this level of service from everyone on our team :-). Thank you for choosing Bartlett Heating & Cooling!
Great service!
Jessica - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you Jessica! We are honored that you selected Bartlett Heating & Cooling and replace the heating & cooling system with a new Carrier high efficiency system. We know you are really going to enjoy this system for years to come! Again, thank you for choosing Bartlett Heating and Cooling :-)
Great crew
Ekrem - Smyrna, GA
The Bartlett crew who installed our new furnace were very professional, timely and helpful.
Response from Bartlett Heating & Cooling:
Thank you! We are so happy you choose Bartlett Heating and Cooling to replace your furnace. We are even happier that you are "5 star" pleased with our work! Thank you for these kind remarks. We look forward to continuing to provide this level of service for you on all future visits :-)
Instaltation
Lloyd - Sandy Springs, GA
Response from Bartlett Heating & Cooling:
Thank you Dr. Greenwald! We are so happy to have earned 5 stars on the installation of your HVAC system. Thank you for trusting Bartlett Heating & Cooling to service and replace your heating and cooling systems :-)
Great Service!
Gary - Marietta, GA
If you’re not a customer of Bartlett Heating & Cooling, you should be. Professional service, timely arrival and completion of job, price exactly as quoted.
Response from Bartlett Heating & Cooling:
Wow! Thank you Gary! We are so happy that you are this pleased with our service. We will always work hard to ensure we provide this same level of service with each visit to your home :-). Thank you for trusting Bartlett Heating & Cooling for all of your HVAC service and installation projects!
Smooth Install. Everything is working well.
Michael - Sandy Springs, GA