Travis

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Travis -- Project Manager

Years in the Industry: 22 years

Best Part of Your Job: Meeting new people

Favorite Product We Recommend: Hybrid Comfort System

Local Reviews

Bartlett Heating & Cooling Rated 5.0 out of 5 stars based on 2 customer reviews

Map of Smyrna, GA

Great Customer Service




Review of Bartlett Heating & Cooling

I called your company late one day to see about getting my humidifier (installed by another company) working correctly. I asked the receptionist if I might speak with a technician or someone knowledgeable about humidifiers. She said all the technicians were out doing service calls and She would connect me with Travis in the parts department who might be able answer my questions or get me the help I needed. That turned out to be an understatement. In talking with Travis I found someone who would take the time to truly listen to what my problem was and then basically selling me on getting someone from your company with the highest level of knowledge regarding humidifiers to come on a service call and evaluate my HVAC system. He also took the time to tell me about the company itself. I was pleased to learn it was a family business with owners or relatives of owners living in my general area of Forest Park in Smyrna. The bottom line was he truly sold me on the expertise and professionalism of the company as well as the fact that it was locally owned and operated. I’m almost sure I kept him on the phone after his normal quitting time but he never seemed rushed or irritated with the extra time spent. Travis is an excellent spokesperson for your company and his manner is such that he provides a prospective customer with an example of true customer service that you then expect the rest of the organization to emulate. Travis is clearly a valuable asset to your company.


Map of Atlanta, GA

Well done




Review of Bartlett Heating & Cooling

Timely, pleasant and beat a competitor’s price.


Response from Bartlett Heating & Cooling:

Thank you Eric! We appreciate this feedback from your heating and cooling system replacement. Thank you for choosing Bartlett Heating & Cooling :-)

24 Hour Emergency Service • Call Us Today • (770) 429-0278 • or • Fill Out Our Online Form
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
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