Tommy

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Tommy -- Technician

Years in the Industry: 10 years

Best Part of Your Job: When I see that my work has a positive effect on someone

Favorite Product We Recommend: Whole house humidifiers

Local Reviews

Rated 5.0 out of 5 stars based on 96 customer reviews

Map of Smyrna, GA

Our First Experience!




Tommy was extremely helpful, professional, and thorough! He explained everything and helped us to understand the nature of the problem. Great job Tommy!


Map of Atlanta, GA

Tommy is the absolute best technician we have ever known.




Excellent service; Prompt, courteous, great sense of humor. Attention to detail , knowledgeable, respectful of our home & furnishings. Cleaned up after finishing work. Tommy exemplifies the height of professionalism always ! Thank you Bartlett for another stellar experience.


Map of Smyrna, GA

Excellent




Bartlett saved me from the winter tundra I called my home for two days. The crawl space flooded and the furnace needed to be repaired. They came out quickly, let me know what was going on and what the estimated cost would be. And Tommy is the man. Always has a smile and a has a great sense of humor. Thanks for everything!


Map of Smyrna, GA

AMAZING Service




We were recommended Bartlett by our neighbors and were not disappointed—from the front office to the service technician, Billy. Our furnace went out and we were able to get someone the same day. Unfortunately we needed a part that was not local, but they expedited it and came back as soon as it arrived; they went above and beyond. Billy recommended different solutions for our immediate problem as well as long-term maintenance. I felt that he was knowledgeable without trying to oversell or pressure. Definitely our go to company now!


Map of Mableton, GA

Follow up 6 month check up





Map of Smyrna, GA

Great service!





Map of Smyrna, GA

Great service




Tommy was very professional and courteous.


Map of Smyrna, GA

Professional courteous and friendly





Map of Smyrna, GA

Always good service and punctual!





Map of Marietta, GA

Great service




Tommy was courteous & professional. Made recommendations but was not pushy


Fall Maintenance




Awesome! Tommy is so very helpful and insightful. He explains everything he does with suggestions. He represents the company with a very professional customer service approach. Thank you


Great





Professional expertise !




Tommy is the best technician I have ever met. He is professional, respectful, knowledgeable, adept at his work, trustworthy, friendly, kind, compassionate, and a great listener ! I hope he is the only technician you guys ever send to this address as long as I'm living here. Top-notch, stellar performance, with impeccable character. It was a pleasure having him tend to our heat and AC needs.


Great service! Tommy is awesome!




Tommy did a great job explaining what he’s seeing during the tune up and where we might be able to improve and/or remove some strain that our system is feeling. He went above and beyond to help us understand what to look for to see if our systems are running optimally. Also, can’t beat the cost of the service agreement!


Super Service




Tommy, our technician, was very professional and answered our questions in a more than satisfactory manner. He was attentive to the work he came to perform and extremely courteous during the entire time spent in our home. We love the work that he has done on our behalf!


Great service




Great experience. Really professional.


Great service




Employee took time to check furnace and AC unit And explained what he had done and made a couple of recommendations.


Excellent Customer Service




Quick, Informative, Handled all of my issues


Great Service




Tommy is very friendly and curteous


Team Tommy!




I just left a long Yelp review for people to know that good customer service still exists! Vanessa and Tommy were so friendly and still very professional.


Tommy Stamps — awesome service tech !




Tommy was great ! He explained the extra parts I needed and why I needed them for the unit. He even went beyond the typical service call and did some things for me around the air conditioning unit —- cleaning and flushing the pipes. Tommy is a super representative of your company !!!!


Great price. Service and install top notch!





Tommy did a great job!!!!




Tommy is our heating and cooling expert. Will always ask for him.


Always great service





Thorough, capable, fair, professional




Quick response, and thorough troubleshooting with good results. Great tech, great service at market rates.


Terrance was prompt, completed his inspections and provided details regarding how and what needed to be done to detect electronic refrigerant leak.




See above.


Great experience. I'm switching to Bartlett.





Exemplary, professional service




Exemplary


Outstanding Service




So glad we called Tommy at Bartlett’s


Best service ever!




Tommy is an excellent service representative. He’s courteous, friendly, knowledgeable, and thorough. Each item on the service checklist was thoroughly analyzed and tested. As a customer, Tommy and Bartlett Heating and Cooling have exceeded expectations on every service visit. The commitment to excellence is very much appreciated.


Tommy is always the best





Tommy is Patient knowledgeable and friendly




5 stars ⭐️


Great service as always




I have been a Bartlett customer for over 20 and I have had consistently great service at a reasonable price. Their technicians are very knowledgeable, professional and on time. I highly recommend their services.


Service contract visit




Very knowledgeable and polite.


Very through service





Very great service




Jimmy was very good. He explained every thing to me. I am so happy I found you on the Internet. Will tell my friends. Thank you


Great service, very helpful in ensuring preventive services are active (smoke alarms) as well as providing excellent service to ensure all heating sys





Very professional service.




Tommy is a very fine technician and fixed the problem with dispatch.


Excellent service.





Very good Service




Tommy is very friendly and proficient. I am very satisfied with the service.


Good experience




Tommy was kind, thorough and knowledgeable. He was on time with a fair price. We will use you again.


Professional service.




It’s always good to work with pleasant people. Tommy is professional as well as friendly.


Nice company representative





Great service





General service




Tommy is awesome. Represents Bartlett well. He was able to assist me in getting thermostats connected to wifi. No one else had been able to help for the past 7 months. He was very patient and didn't give up. All businesses need employees like Tommy.


Great service!




Provides quality service, very thorough with attention to detail.


Friendly and Knowledgable





Very professional . Great service. Took time to answer questions.




Best experience with HVAC company


Excellent Visit/Service




Tommy did a super job. Listened, explained and efficient in service of our units.


A/C Repair Service Call




Tommy S. was very professional, courteous, and sincere. Would be glad to have him back out if another issue arises.

24 Hour Emergency Service • Call Us Today • (770) 429-0278 • or • Fill Out Our Online Form
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
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