Tommy -- Technician

Customers say: The overall sentiment of the reviews is positive, with many customers expressing satisfaction with the services provided by Bartlett Heating and Cooling. Positive reviews frequently mention the professionalism, expertise, and courtesy of the technicians, as well as the efficiency and quality of the work performed. Customers also appreciate the prompt and reliable service, with many mentioning that technicians arrived on time and completed the work quickly. Additionally, customers mention the friendly and helpful nature of the staff, with some mentioning that they felt comfortable with the technicians in their homes. Negative reviews are present but are much less frequent than positive reviews. Common issues in negative reviews include dissatisfaction with the cost of the services, the need for multiple visits to resolve an issue, and a perceived lack of communication or transparency about the work performed. However, even in negative reviews, customers often acknowledge the professionalism and courtesy of the technicians. Overall, the sentiment of the reviews suggests that Bartlett Heating and Cooling provides reliable and high-quality HVAC services, with many customers expressing satisfaction with their experiences.