Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 10 years
Best Part of Your Job: When I see that my work has a positive effect on someone
Favorite Product We Recommend: Whole house humidifiers
Local Reviews
Reviews powered by Nearby NowOur First Experience!
PeterDicenso - Smyrna, GA
Tommy was extremely helpful, professional, and thorough! He explained everything and helped us to understand the nature of the problem. Great job Tommy!
Tommy is the absolute best technician we have ever known.
Gini - Atlanta, GA
Excellent service; Prompt, courteous, great sense of humor. Attention to detail , knowledgeable, respectful of our home & furnishings. Cleaned up after finishing work. Tommy exemplifies the height of professionalism always ! Thank you Bartlett for another stellar experience.
Excellent
Kurt - Smyrna, GA
Bartlett saved me from the winter tundra I called my home for two days. The crawl space flooded and the furnace needed to be repaired. They came out quickly, let me know what was going on and what the estimated cost would be. And Tommy is the man. Always has a smile and a has a great sense of humor. Thanks for everything!
AMAZING Service
Courtney - Smyrna, GA
We were recommended Bartlett by our neighbors and were not disappointed—from the front office to the service technician, Billy. Our furnace went out and we were able to get someone the same day. Unfortunately we needed a part that was not local, but they expedited it and came back as soon as it arrived; they went above and beyond. Billy recommended different solutions for our immediate problem as well as long-term maintenance. I felt that he was knowledgeable without trying to oversell or pressure. Definitely our go to company now!
Follow up 6 month check up
Burt - Mableton, GA
Great service!
Stanley - Smyrna, GA
Great service
Janet - Smyrna, GA
Tommy was very professional and courteous.
Professional courteous and friendly
Wendy - Smyrna, GA
Always good service and punctual!
Winifred - Smyrna, GA
Great service
Kellie - Marietta, GA
Tommy was courteous & professional. Made recommendations but was not pushy
Fall Maintenance
Kerryn - Smyrna, GA
Awesome! Tommy is so very helpful and insightful. He explains everything he does with suggestions. He represents the company with a very professional customer service approach. Thank you
Great
Ronald - Smyrna, GA
Professional expertise !
Retha - Smyrna, GA
Tommy is the best technician I have ever met. He is professional, respectful, knowledgeable, adept at his work, trustworthy, friendly, kind, compassionate, and a great listener ! I hope he is the only technician you guys ever send to this address as long as I'm living here. Top-notch, stellar performance, with impeccable character. It was a pleasure having him tend to our heat and AC needs.
Great service! Tommy is awesome!
Stan - Mableton, GA
Tommy did a great job explaining what he’s seeing during the tune up and where we might be able to improve and/or remove some strain that our system is feeling. He went above and beyond to help us understand what to look for to see if our systems are running optimally. Also, can’t beat the cost of the service agreement!
Super Service
Rodney - Smyrna, GA
Tommy, our technician, was very professional and answered our questions in a more than satisfactory manner. He was attentive to the work he came to perform and extremely courteous during the entire time spent in our home. We love the work that he has done on our behalf!
Great service
Jermaine - Mableton, GA
Great experience. Really professional.
Great service
Linda - Mableton, GA
Employee took time to check furnace and AC unit And explained what he had done and made a couple of recommendations.
Excellent Customer Service
Daniel - Mableton, GA
Quick, Informative, Handled all of my issues
Great Service
David - Marietta, GA
Tommy is very friendly and curteous
Team Tommy!
Donna - Smyrna, GA
I just left a long Yelp review for people to know that good customer service still exists! Vanessa and Tommy were so friendly and still very professional.
Tommy Stamps — awesome service tech !
Joyce - Mableton, GA
Tommy was great ! He explained the extra parts I needed and why I needed them for the unit. He even went beyond the typical service call and did some things for me around the air conditioning unit —- cleaning and flushing the pipes. Tommy is a super representative of your company !!!!
Great price. Service and install top notch!
Allen - Smyrna, GA
Tommy did a great job!!!!
Joe - Smyrna, GA
Tommy is our heating and cooling expert. Will always ask for him.
Always great service
Jeff - Smyrna, GA
Thorough, capable, fair, professional
John - Atlanta, GA
Quick response, and thorough troubleshooting with good results. Great tech, great service at market rates.
Terrance was prompt, completed his inspections and provided details regarding how and what needed to be done to detect electronic refrigerant leak.
Suzy - Smyrna, GA
See above.
Great experience. I'm switching to Bartlett.
Walter - Mableton, GA
Exemplary, professional service
Donna - Atlanta, GA
Exemplary
Outstanding Service
Tyrone - Smyrna, GA
So glad we called Tommy at Bartlett’s
Best service ever!
William - Smyrna, GA
Tommy is an excellent service representative. He’s courteous, friendly, knowledgeable, and thorough. Each item on the service checklist was thoroughly analyzed and tested. As a customer, Tommy and Bartlett Heating and Cooling have exceeded expectations on every service visit. The commitment to excellence is very much appreciated.
Tommy is always the best
Peter - Smyrna, GA
Tommy is Patient knowledgeable and friendly
Mary - Smyrna, GA
5 stars ⭐️
Great service as always
Harrison - Mableton, GA
I have been a Bartlett customer for over 20 and I have had consistently great service at a reasonable price. Their technicians are very knowledgeable, professional and on time. I highly recommend their services.
Service contract visit
Winfred - Smyrna, GA
Very knowledgeable and polite.
Very through service
Joyce - Marietta, GA
Very great service
Linda - Roswell, GA
Jimmy was very good. He explained every thing to me. I am so happy I found you on the Internet. Will tell my friends. Thank you
Great service, very helpful in ensuring preventive services are active (smoke alarms) as well as providing excellent service to ensure all heating sys
Suzy - Smyrna, GA
Very professional service.
Mr Robert. G. Weilacher - Mableton, GA
Tommy is a very fine technician and fixed the problem with dispatch.
Excellent service.
Sterling - Smyrna, GA
Very good Service
Christine - Smyrna, GA
Tommy is very friendly and proficient. I am very satisfied with the service.
Good experience
Trish - Smyrna, GA
Tommy was kind, thorough and knowledgeable. He was on time with a fair price. We will use you again.
Professional service.
Lance - Smyrna, GA
It’s always good to work with pleasant people. Tommy is professional as well as friendly.
Nice company representative
Sonja - Marietta, GA
Great service
Faye - Smyrna, GA
General service
Larry - Smyrna, GA
Tommy is awesome. Represents Bartlett well. He was able to assist me in getting thermostats connected to wifi. No one else had been able to help for the past 7 months. He was very patient and didn't give up. All businesses need employees like Tommy.
Great service!
Katie - Marietta, GA
Provides quality service, very thorough with attention to detail.
Friendly and Knowledgable
Kris - Mableton, GA
Very professional . Great service. Took time to answer questions.
Linda - Marietta, GA
Best experience with HVAC company
Excellent Visit/Service
Joyce - Smyrna, GA
Tommy did a super job. Listened, explained and efficient in service of our units.
A/C Repair Service Call
Richard - Smyrna, GA
Tommy S. was very professional, courteous, and sincere. Would be glad to have him back out if another issue arises.