Tommy

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Tommy -- Technician

Years in the Industry: 10 years

Best Part of Your Job: When I see that my work has a positive effect on someone

Favorite Product We Recommend: Whole house humidifiers

Local Reviews

Bartlett Heating & Cooling Rated 5.0 out of 5 stars based on 133 customer reviews

Map of Mableton, GA

Very knowledgeable associate, extremely efficient




Review of Bartlett Heating & Cooling

Tommy is an excellent representative of your company


Response from Bartlett Heating & Cooling:

Thank you for this wonderful feedback on Tommy! We feel very fortunate to have him on the Bartlett team! Thank you for always choosing Bartlett Heating and Cooling :-)


Map of Smyrna, GA

Tommy was great! Very helpful




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

We are so glad you liked Tommy! We are really proud to have him on our team. Thank you so much for calling on Bartlett Heating and Cooling to provide maintenance on your cooling system :-)


Map of Smyrna, GA

Excellent every step of the way




Review of Bartlett Heating & Cooling

My service tech Tommy and the entire Bartlett staff is always friendly and helpful. Tommy goes the extra mile to be sure I am fully informed, thoroughly serves my HVAC system, helps set up my thermostat for wireless control, etc. I highly recommend Bartlett.


Response from Bartlett Heating & Cooling:

Thank you Kay! We are so glad to see that Tommy goes the extra mile! We really appreciate these kind words about the Bartlett Team and look forward to continuing to provide this level of service. Thank you for being a great Bartlett Heating and Cooling Service Agreement member :-)


Map of Smyrna, GA

Great as usual




Review of Bartlett Heating & Cooling

Great service.


Response from Bartlett Heating & Cooling:

Thank you! We are glad to see that our service is consistently great, as that is certainly what we strive for! Thank you for being an important member of our Bartlett Service Agreement family :-)


Map of Smyrna, GA

Great service




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you Kristen! I am so glad to see that you are pleased with your Bartlett Heating & Cooling AC maintenance. Now that you are a Bartlett Service Agreement member, you will be getting a lot more of this great service :-). Thank you for calling on Bartlett!


Map of Smyrna, GA

Helpful, polite service!




Review of Bartlett Heating & Cooling

Tommy was great! He troubleshooted our problem, helped us understand the system layout and issue, and was very courteous in our home. We will ask for him every time!


Response from Bartlett Heating & Cooling:

Thank you for these kind words about Tommy! We think he is pretty great too :-). I have marked him as your preferred technician for the next time you call. Thank you for calling on Bartlett Heating & Cooling to help you out !


Map of Smyrna, GA

Consistent dependable service




Review of Bartlett Heating & Cooling

Tommy is a super technician and like having the consistency of the same person for my yearly checks.


Response from Bartlett Heating & Cooling:

Thank you for the compliments and we agree wholeheartedly that Tommy is a super technician! We are also glad to hear that you like having the same technician for each service, which we always try to do. Again, thank you for this review and thank you even more for being a Bartlett Heating and Cooling Service Agreement member :-)


Map of Smyrna, GA

Great experience. Very professional technician.




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you! We are so happy to hear that you had a great experience! Thank you for trusting Bartlett Heating and Cooling to perform your AC maintenance :-)


Map of Smyrna, GA

Perfect service.




Review of Bartlett Heating & Cooling

Prompt, efficient, respectful and professional. As always!


Response from Bartlett Heating & Cooling:

Thank you Donna! It has always been such a pleasure working with you! Thank you for always calling on Bartlett Heating & Cooling to provide your HVAC service :-)


Map of Smyrna, GA

Excellent service and right on time !!




Review of Bartlett Heating & Cooling

Tommy was on time and super nice - went above and beyond to clean my unit which had not been serviced in awhile, I will call on you when I need my AC serviced for sure....and Thank You for coming so quick !


Response from Bartlett Heating & Cooling:

Thank you for this great review of Tommy and the service provided. And we are especially glad to know that you plan to call on us in the future :-). Thank you so much for choosing Bartlett Heating & Cooling!


very pleased.




Review of Bartlett Heating & Cooling

Tommy was efficient, friendly and prompt.


Response from Bartlett Heating & Cooling:

Thank you Cheryl! I know these kind words about Tommy will bring a smile to his face :-). We really appreciate you choosing Bartlett HVAC as your service provider!


Great




Review of Bartlett Heating & Cooling

Excellent service person.


Excellent service




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you Mark!


Above and beyond




Review of Bartlett Heating & Cooling

Overall great experience. Tommy showed up early and was ready and able to fix everything. I knew a couple of things needed attention. He also brought to light a couple other items.


Response from Bartlett Heating & Cooling:

We are so happy to hear of this great experience! And Tommy will really appreciate this recognition :-). Thank you for this 5 star review and thank you for choosing Bartlett Heating & Cooling!


HVAC Service




Review of Bartlett Heating & Cooling

Excellent Technician


Response from Bartlett Heating & Cooling:

Thank you!


Great Service!!!




Review of Bartlett Heating & Cooling

This was our first time to use Bartlett after reading all the great reviews! Our Tech Tommy arrived on time, was very knowledgeable, and so very nice! As we had not had our units serviced in a while, he suggested & fixed some things that needed to be done! We are now on a yearly contract, very reasonable, to keep our older units working well! I highly recommend Bartlett!


Response from Bartlett Heating & Cooling:

Hi Patsy! We are so glad you called on us to take care of your HVAC system. And it sounds like Tommy took really good care of everything. We are so proud to have him on our team! We really appreciate you taking the time to write this 5 star review and for recommending Bartlett HVAC. Welcome to the Bartlett family! We looking forward to providing this level of service with each visit!


Got my home air conditioner working. The best service.




Review of Bartlett Heating & Cooling

Have a newborn daughter needed the house cool for her. Tommy got the air working! Now cool and comfortable for my family


Response from Bartlett Heating & Cooling:

Thank you for this 5 star review. I am so glad Tommy was able to get your system back up and running....especially with a newborn in the house. We've gotta keep those sweet little ones nice & comfy! Thank you for trusting Bartlett HVAC to take care of this for you.


Great service. Tommy wad wonderful




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Tommy! We appreciate your business :-)


Amazing customer service!




Review of Bartlett Heating & Cooling

Tommy performed a miracle! Shannon, he needs a raise!


Response from Bartlett Heating & Cooling:

I'm glad to hear Tommy was able to take care of this for you. I am of course, going to have to make sure he never lays eyes on this review and your suggestion of a raise! Totally kidding :-). Tommy IS great!


Great service




Review of Bartlett Heating & Cooling

Had heard good things about Bartlett in the community. Scheduled a service call as a new customer and got the 'next available' appointment. I called to check status when it was a few minutes prior to the time (had been told the service tech would call when en route) and was informed (accurately) that it would be a 30-40 minute delay. Mr. Tommy arrived, after the promised call, in a well marked service van, in uniform and proceeded to address the problem. Very professional, very courteous, very informative and a pleasure to deal with. I signed up for an annual service contract when I paid for the service call. Mr. Stamps is a stellar representative of a family owned business that lived up to its good reputation. I expect that if all Bartlett's employees are anything like him, they will always have my business.


Response from Bartlett Heating & Cooling:

Wow! What a wonderful review of Tommy! We will definitely read this aloud at our next company meeting and give Tommy a huge pat on the back. I am so glad you called Bartlett and so glad we lived up to our good reputation! We all strive for this each day. We really appreciate your business and thank you for taking the time to share this. And welcome to the family :-)


6 mos maaintenance




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you Ms. Clever!


Great service!




Review of Bartlett Heating & Cooling

Tommy is always friendly and we get great service


Response from Bartlett Heating & Cooling:

Thank you for this feedback on Tommy! We appreciate your business :-)


Very nice guy!




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you!


As always, Tommy gave us great service!!




Review of Bartlett Heating & Cooling

I would (and do) recommend Bartlett to anyone I know who has heating or ac issues.


Great service!




Review of Bartlett Heating & Cooling

Tommy very knowledgeable and provides excellent service! Always has a smile!


Response from Bartlett Heating & Cooling:

Thank you! You are right, Tommy always has a smile! We appreciate these kind words and we appreciate your business :-)


Great Service




Review of Bartlett Heating & Cooling

Tommy is professional, courteous, and knowledgeable. He gets the job done right every time.


Response from Bartlett Heating & Cooling:

Thank you Preston! This is great feedback on Tommy and we will definitely give him a big "Atta Boy!" at our next meeting!


Great service




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

thank you!


Great service




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you!


Great service!




Review of Bartlett Heating & Cooling

Tommy was terrific - very friendly and professional. He gave us a variety of options and was very knowledgeable.


Response from Bartlett Heating & Cooling:

We really appreciate these kind words about Tommy. Thank you for your business!


Good Job




Review of Bartlett Heating & Cooling

Very pleasant man and I was pleased with what he told me.


Response from Bartlett Heating & Cooling:

Thank you for the feedback on Tommy! We are pleased that you are pleased :-). Thank you for your business.


Always great service by people who " know their business"!




Review of Bartlett Heating & Cooling

Tommy has been to my home at least two times, I have a new unit that Bartlett installed last August. He always has what he needs And is very friendly and professional . He comes, gets the work done efficiently and is on his way. If I ever have any questions ,He takes the time to help me understand and shows me what to do to operate my thermostat, had some trouble understanding how to set it. Etc. I will continue to keep my twice a year check up contract because I know it is best for my unit to be inspected often. I'm grateful that the men you send are always very knowledgeable about my Unit, so appreciate the kind and professional attitude of Tommy, great employee , I'm sure.


Response from Bartlett Heating & Cooling:

This is just such a wonderful review that I cannot wait to read it to the entire team at our next meeting. I mean, wow! I can't thank you enough for these kind words about Tommy. We think he is pretty fantastic too and yes, he is a great employee :-). We are very appreciative for your continued business and for taking the time to provide this review. We look forward to providing your HVAC service at this level for years to come!


Great service.




Review of Bartlett Heating & Cooling

Guys were professional and efficient.


Response from Bartlett Heating & Cooling:

Thank you for these kind words about Brent & Bo. Thank you for trusting Bartlett HVAC to replace your HVAC system! We really appreciate your business!


Always great service from Tommy.




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Tommy! He IS great and we are so glad to have him on the team. And thank you for being a Bartlett customer-we really do appreciate your business!


Great Service




Review of Bartlett Heating & Cooling

Tommy always delivers great service and is a good representative of the Bartlett brand.


Response from Bartlett Heating & Cooling:

Thank you for the 5 star review of Tommy! We feel really lucky to have him on our team! We appreciate you choosing Bartlett Heating & Cooling :-)


The Beat Service Tech EVER!!!




Review of Bartlett Heating & Cooling

Just can’t aay enough great things about Tommy and Bartlett. You’re people are what set your business apart. Thank you for the super fast house call. Tommy is amazing.


Great service




Review of Bartlett Heating & Cooling

Very professional and friendly


Great service




Review of Bartlett Heating & Cooling

Very knowledgeable about what we need. Great overall experience.


Our First Experience!




Review of Bartlett Heating & Cooling

Tommy was extremely helpful, professional, and thorough! He explained everything and helped us to understand the nature of the problem. Great job Tommy!


Tommy is the absolute best technician we have ever known.




Review of Bartlett Heating & Cooling

Excellent service; Prompt, courteous, great sense of humor. Attention to detail , knowledgeable, respectful of our home & furnishings. Cleaned up after finishing work. Tommy exemplifies the height of professionalism always ! Thank you Bartlett for another stellar experience.


Excellent




Review of Bartlett Heating & Cooling

Bartlett saved me from the winter tundra I called my home for two days. The crawl space flooded and the furnace needed to be repaired. They came out quickly, let me know what was going on and what the estimated cost would be. And Tommy is the man. Always has a smile and a has a great sense of humor. Thanks for everything!


AMAZING Service




Review of Bartlett Heating & Cooling

We were recommended Bartlett by our neighbors and were not disappointed—from the front office to the service technician, Billy. Our furnace went out and we were able to get someone the same day. Unfortunately we needed a part that was not local, but they expedited it and came back as soon as it arrived; they went above and beyond. Billy recommended different solutions for our immediate problem as well as long-term maintenance. I felt that he was knowledgeable without trying to oversell or pressure. Definitely our go to company now!


Follow up 6 month check up




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you!


Great service!




Review of Bartlett Heating & Cooling


Great service




Review of Bartlett Heating & Cooling

Tommy was very professional and courteous.


Professional courteous and friendly




Review of Bartlett Heating & Cooling


Always good service and punctual!




Review of Bartlett Heating & Cooling


Great service




Review of Bartlett Heating & Cooling

Tommy was courteous & professional. Made recommendations but was not pushy


Fall Maintenance




Review of Bartlett Heating & Cooling

Awesome! Tommy is so very helpful and insightful. He explains everything he does with suggestions. He represents the company with a very professional customer service approach. Thank you


Great




Review of Bartlett Heating & Cooling


Professional expertise !




Review of Bartlett Heating & Cooling

Tommy is the best technician I have ever met. He is professional, respectful, knowledgeable, adept at his work, trustworthy, friendly, kind, compassionate, and a great listener ! I hope he is the only technician you guys ever send to this address as long as I'm living here. Top-notch, stellar performance, with impeccable character. It was a pleasure having him tend to our heat and AC needs.

24 Hour Emergency Service • Call Us Today • (770) 429-0278 • or • Fill Out Our Online Form
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
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