Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 10 years
Best Part of Your Job: When I see that my work has a positive effect on someone
Favorite Product We Recommend: Whole house humidifiers
Local Reviews
Reviews powered by Nearby NowGreat
Ronald - Smyrna, GA
Professional expertise !
Retha - Smyrna, GA
Tommy is the best technician I have ever met. He is professional, respectful, knowledgeable, adept at his work, trustworthy, friendly, kind, compassionate, and a great listener ! I hope he is the only technician you guys ever send to this address as long as I'm living here. Top-notch, stellar performance, with impeccable character. It was a pleasure having him tend to our heat and AC needs.
Great service! Tommy is awesome!
Stan - Mableton, GA
Tommy did a great job explaining what he’s seeing during the tune up and where we might be able to improve and/or remove some strain that our system is feeling. He went above and beyond to help us understand what to look for to see if our systems are running optimally. Also, can’t beat the cost of the service agreement!
Super Service
Rodney - Smyrna, GA
Tommy, our technician, was very professional and answered our questions in a more than satisfactory manner. He was attentive to the work he came to perform and extremely courteous during the entire time spent in our home. We love the work that he has done on our behalf!
Great service
Jermaine - Mableton, GA
Great experience. Really professional.
Great service
Linda - Mableton, GA
Employee took time to check furnace and AC unit And explained what he had done and made a couple of recommendations.
Excellent Customer Service
Daniel - Mableton, GA
Quick, Informative, Handled all of my issues
Great Service
David - Marietta, GA
Tommy is very friendly and curteous
Team Tommy!
Donna - Smyrna, GA
I just left a long Yelp review for people to know that good customer service still exists! Vanessa and Tommy were so friendly and still very professional.
Tommy Stamps — awesome service tech !
Joyce - Mableton, GA
Tommy was great ! He explained the extra parts I needed and why I needed them for the unit. He even went beyond the typical service call and did some things for me around the air conditioning unit —- cleaning and flushing the pipes. Tommy is a super representative of your company !!!!
Great price. Service and install top notch!
Allen - Smyrna, GA
Tommy did a great job!!!!
Joe - Smyrna, GA
Tommy is our heating and cooling expert. Will always ask for him.
Always great service
Jeff - Smyrna, GA
Thorough, capable, fair, professional
John - Atlanta, GA
Quick response, and thorough troubleshooting with good results. Great tech, great service at market rates.
Terrance was prompt, completed his inspections and provided details regarding how and what needed to be done to detect electronic refrigerant leak.
Suzy - Smyrna, GA
See above.
Great experience. I'm switching to Bartlett.
Walter - Mableton, GA
Exemplary, professional service
Donna - Atlanta, GA
Exemplary
Outstanding Service
Tyrone - Smyrna, GA
So glad we called Tommy at Bartlett’s
Best service ever!
William - Smyrna, GA
Tommy is an excellent service representative. He’s courteous, friendly, knowledgeable, and thorough. Each item on the service checklist was thoroughly analyzed and tested. As a customer, Tommy and Bartlett Heating and Cooling have exceeded expectations on every service visit. The commitment to excellence is very much appreciated.
Tommy is always the best
Peter - Smyrna, GA
Tommy is Patient knowledgeable and friendly
Mary - Smyrna, GA
5 stars ⭐️
Great service as always
Harrison - Mableton, GA
I have been a Bartlett customer for over 20 and I have had consistently great service at a reasonable price. Their technicians are very knowledgeable, professional and on time. I highly recommend their services.
Service contract visit
Winfred - Smyrna, GA
Very knowledgeable and polite.
Very through service
Joyce - Marietta, GA
Very great service
Linda - Roswell, GA
Jimmy was very good. He explained every thing to me. I am so happy I found you on the Internet. Will tell my friends. Thank you
Great service, very helpful in ensuring preventive services are active (smoke alarms) as well as providing excellent service to ensure all heating sys
Suzy - Smyrna, GA
Very professional service.
Mr Robert. G. Weilacher - Mableton, GA
Tommy is a very fine technician and fixed the problem with dispatch.
Excellent service.
Sterling - Smyrna, GA
Very good Service
Christine - Smyrna, GA
Tommy is very friendly and proficient. I am very satisfied with the service.
Good experience
Trish - Smyrna, GA
Tommy was kind, thorough and knowledgeable. He was on time with a fair price. We will use you again.
Professional service.
Lance - Smyrna, GA
It’s always good to work with pleasant people. Tommy is professional as well as friendly.
Nice company representative
Sonja - Marietta, GA
Great service
Faye - Smyrna, GA
General service
Larry - Smyrna, GA
Tommy is awesome. Represents Bartlett well. He was able to assist me in getting thermostats connected to wifi. No one else had been able to help for the past 7 months. He was very patient and didn't give up. All businesses need employees like Tommy.
Great service!
Katie - Marietta, GA
Provides quality service, very thorough with attention to detail.
Friendly and Knowledgable
Kris - Mableton, GA
Very professional . Great service. Took time to answer questions.
Linda - Marietta, GA
Best experience with HVAC company
Excellent Visit/Service
Joyce - Smyrna, GA
Tommy did a super job. Listened, explained and efficient in service of our units.
A/C Repair Service Call
Richard - Smyrna, GA
Tommy S. was very professional, courteous, and sincere. Would be glad to have him back out if another issue arises.
Awesome Service..... As Always!!!!
Marcus - Smyrna, GA
Again, we had a great experience in calling Bartlett to help us with an AC issue --- The assigned technician was the best!!! Thanks again for making life simple of us again.
VERY PROFESSIONAL,WELL PRICED, AND FRIENDLY SERVICE!
Greg - Smyrna, GA
Tommy worked swiftly and efficiently to locate the source of our A/C problem, then explained options. After replacing the thermostat, he explained Bartlett's Heating and Air 1 year service and repairs policy, which we did end up purchasing. We were very pleased with our friendly technician,Tommy,and the service/repair that he provided us!
Great service
Dat - Smyrna, GA
First time using Bartlett Heating and Air and will be using their service again. Tommy was great, informative in letting me know what was the problem and he even fill my AC unit with coolant free of charge!!! Overall, very satisfy with my experience.
Exceptional Service for YEARS!!
Mary - Smyrna, GA
We have used Bartlett Heating & Cooling for at least the past 10 years and could not be happier with their service! Everyone from the office staff (Vanessa, Kali and others) to the technicians have been incredible over the years! Our technician that we have had for most, if not all, of those years has recently retired (hope Rick is enjoying his retirement!). Our new technician, Tommy, is equally fantastic! Very kind and professional! Explained everything and was very thorough! Can't thank Tommy and everyone at Bartlett enough for the years of continued exceptional service!
Tommy is Top Notch!
Judy - Smyrna, GA
Great experience
Ronald was great and courteous.
brenda - Marietta, GA
I am very happy with the service have been receiving all these years.
Tommy is wonderful!
Lindsay - Marietta, GA
Tommy went above and beyond on todays service call. He is kind, great at explaining things, and just all around great! Thank you Tommy!
Great service.
Adrian - Mableton, GA
Quality company and their employees like Tommy are great! Provided services to our home for the past 3 football seasons.
Excellent Service
Jutta - Smyrna, GA
Great service!
Dana - Smyrna, GA
We made an appointment with Bartlett based on reviews from Yelp. After filling out the online form, I heard from the Bartlett office the next morning. I was able to schedule a maintenance appointment at a convenient time within 2 days. Tommy arrived as scheduled (after a call from the office letting me know he was 10-15 minutes out). Tommy was great! He tolerated the dogs sniffing him while he checked our systems. He was very thorough and explained the entire process to us. What a great experience! Thank you Tommy and Bartlett! You have earned our business.
Professional service
Ntam - Smyrna, GA