Tommy

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Tommy -- Technician

Years in the Industry: 10 years

Best Part of Your Job: When I see that my work has a positive effect on someone

Favorite Product We Recommend: Whole house humidifiers

Local Reviews

Rated 5.0 out of 5 stars based on 85 customer reviews

Map of Smyrna, GA

Great





Map of Smyrna, GA

Professional expertise !




Tommy is the best technician I have ever met. He is professional, respectful, knowledgeable, adept at his work, trustworthy, friendly, kind, compassionate, and a great listener ! I hope he is the only technician you guys ever send to this address as long as I'm living here. Top-notch, stellar performance, with impeccable character. It was a pleasure having him tend to our heat and AC needs.


Map of Mableton, GA

Great service! Tommy is awesome!




Tommy did a great job explaining what he’s seeing during the tune up and where we might be able to improve and/or remove some strain that our system is feeling. He went above and beyond to help us understand what to look for to see if our systems are running optimally. Also, can’t beat the cost of the service agreement!


Map of Smyrna, GA

Super Service




Tommy, our technician, was very professional and answered our questions in a more than satisfactory manner. He was attentive to the work he came to perform and extremely courteous during the entire time spent in our home. We love the work that he has done on our behalf!


Map of Mableton, GA

Great service




Great experience. Really professional.


Map of Mableton, GA

Great service




Employee took time to check furnace and AC unit And explained what he had done and made a couple of recommendations.


Map of Mableton, GA

Excellent Customer Service




Quick, Informative, Handled all of my issues


Map of Marietta, GA

Great Service




Tommy is very friendly and curteous


Map of Smyrna, GA

Team Tommy!




I just left a long Yelp review for people to know that good customer service still exists! Vanessa and Tommy were so friendly and still very professional.


Map of Mableton, GA

Tommy Stamps — awesome service tech !




Tommy was great ! He explained the extra parts I needed and why I needed them for the unit. He even went beyond the typical service call and did some things for me around the air conditioning unit —- cleaning and flushing the pipes. Tommy is a super representative of your company !!!!


Great price. Service and install top notch!





Tommy did a great job!!!!




Tommy is our heating and cooling expert. Will always ask for him.


Always great service





Thorough, capable, fair, professional




Quick response, and thorough troubleshooting with good results. Great tech, great service at market rates.


Terrance was prompt, completed his inspections and provided details regarding how and what needed to be done to detect electronic refrigerant leak.




See above.


Great experience. I'm switching to Bartlett.





Exemplary, professional service




Exemplary


Outstanding Service




So glad we called Tommy at Bartlett’s


Best service ever!




Tommy is an excellent service representative. He’s courteous, friendly, knowledgeable, and thorough. Each item on the service checklist was thoroughly analyzed and tested. As a customer, Tommy and Bartlett Heating and Cooling have exceeded expectations on every service visit. The commitment to excellence is very much appreciated.


Tommy is always the best





Tommy is Patient knowledgeable and friendly




5 stars ⭐️


Great service as always




I have been a Bartlett customer for over 20 and I have had consistently great service at a reasonable price. Their technicians are very knowledgeable, professional and on time. I highly recommend their services.


Service contract visit




Very knowledgeable and polite.


Very through service





Very great service




Jimmy was very good. He explained every thing to me. I am so happy I found you on the Internet. Will tell my friends. Thank you


Great service, very helpful in ensuring preventive services are active (smoke alarms) as well as providing excellent service to ensure all heating sys





Very professional service.




Tommy is a very fine technician and fixed the problem with dispatch.


Excellent service.





Very good Service




Tommy is very friendly and proficient. I am very satisfied with the service.


Good experience




Tommy was kind, thorough and knowledgeable. He was on time with a fair price. We will use you again.


Professional service.




It’s always good to work with pleasant people. Tommy is professional as well as friendly.


Nice company representative





Great service





General service




Tommy is awesome. Represents Bartlett well. He was able to assist me in getting thermostats connected to wifi. No one else had been able to help for the past 7 months. He was very patient and didn't give up. All businesses need employees like Tommy.


Great service!




Provides quality service, very thorough with attention to detail.


Friendly and Knowledgable





Very professional . Great service. Took time to answer questions.




Best experience with HVAC company


Excellent Visit/Service




Tommy did a super job. Listened, explained and efficient in service of our units.


A/C Repair Service Call




Tommy S. was very professional, courteous, and sincere. Would be glad to have him back out if another issue arises.


Awesome Service..... As Always!!!!




Again, we had a great experience in calling Bartlett to help us with an AC issue --- The assigned technician was the best!!! Thanks again for making life simple of us again.


VERY PROFESSIONAL,WELL PRICED, AND FRIENDLY SERVICE!




Tommy worked swiftly and efficiently to locate the source of our A/C problem, then explained options. After replacing the thermostat, he explained Bartlett's Heating and Air 1 year service and repairs policy, which we did end up purchasing. We were very pleased with our friendly technician,Tommy,and the service/repair that he provided us!


Great service




First time using Bartlett Heating and Air and will be using their service again. Tommy was great, informative in letting me know what was the problem and he even fill my AC unit with coolant free of charge!!! Overall, very satisfy with my experience.


Exceptional Service for YEARS!!




We have used Bartlett Heating & Cooling for at least the past 10 years and could not be happier with their service! Everyone from the office staff (Vanessa, Kali and others) to the technicians have been incredible over the years! Our technician that we have had for most, if not all, of those years has recently retired (hope Rick is enjoying his retirement!). Our new technician, Tommy, is equally fantastic! Very kind and professional! Explained everything and was very thorough! Can't thank Tommy and everyone at Bartlett enough for the years of continued exceptional service!


Tommy is Top Notch!




Great experience


Ronald was great and courteous.




I am very happy with the service have been receiving all these years.


Tommy is wonderful!




Tommy went above and beyond on todays service call. He is kind, great at explaining things, and just all around great! Thank you Tommy!


Great service.




Quality company and their employees like Tommy are great! Provided services to our home for the past 3 football seasons.


Excellent Service





Great service!




We made an appointment with Bartlett based on reviews from Yelp. After filling out the online form, I heard from the Bartlett office the next morning. I was able to schedule a maintenance appointment at a convenient time within 2 days. Tommy arrived as scheduled (after a call from the office letting me know he was 10-15 minutes out). Tommy was great! He tolerated the dogs sniffing him while he checked our systems. He was very thorough and explained the entire process to us. What a great experience! Thank you Tommy and Bartlett! You have earned our business.


Professional service




24 Hour Emergency Service • Call Us Today • (770) 429-0278 • or • Fill Out Our Online Form
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
Connect With Us
 
For Furnace repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Furnace service in Atlanta GA on Google Reviews.
To schedule your Heater installation in Marietta GA, just email us!
For Heating repair in Smyrna GA, follow us on Twitter!
 
Payment Options
 
For Furnace in Smyrna GA, we accept most major credit cards.
 
We accept cash for Heating repair service provided in Marietta GA.
We accept check for Furnace repair service provided in Atlanta GA.
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
 
Payment Options
 
For Furnace in Smyrna GA, we accept most major credit cards.
 
We accept cash for Heating repair service provided in Marietta GA.
We accept check for Furnace repair service provided in Atlanta GA.
 
Connect With Us
 
For Furnace repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Furnace service in Atlanta GA on Google Reviews.
To schedule your Heater installation in Marietta GA, just email us!
For Heating repair in Smyrna GA, follow us on Twitter!
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