Gene -- Technician

Gene is the best! Such a great guy, very competent, courteous. Really appreciate him.

Gene was on time, polite, friendly and very knowledgeable. I like how he explains things to me!

Gene has been servicing our AC units for many years. He is very informative of the work he is doing and up front about issues he uncovers. Gene is great!!

It's always a pleasure to have Gene come out and take care of our needs. He is very pleasant, prompt, and quite efficient and knowledgeable.

Gene is very knowledgeable, helpful , thorough and friendly. Always a great experience Mary Ann

Very happy with our service. Bartlett helps keep everything running smoothly and they don’t try to push unnecessary products.

On time, efficient and and friendly as always.

Gene is the best HVAC technician I’ve had the pleasure of hiring and working with. You guys are lucky to have him. Give that guy a raise!

Gene did a fantastic job with our service and gave us a detailed report on our units. It’s always a pleasure to have Gene in our home. We have the utmost confidence in his expertise and skills and rely on his recommendations to keep our HVAC system in top condition. Awesome experience!

Gene is very knowledgeable and does thorough job in maintaining our heating and AC units. Bartlett is always easy to work with.

Gene is the best!

Always professional

Gene always does a great job taking care of our heating and air units. I highly recommended Bartlett

Gene was friendly, on time and thoroughly explained the service. Pleasure to work with.

Gene and all the Bartlett team are great! Always a good experience!

Barnett sent a service man on Saturday to fix our broke AC. He (Gene) did an excellent job and had us up and running in no time

Gene was friendly, answered all my questions and solved my problem quickly! Highly recommend!

Thank you Gene.

Excellent customer service. Gene is very professional and friendly. Always on time for service. Explains all issues in detail and provides options to fix them. He is very reliable.

Gene is knowledgeable and friendly! It’s always a good experience when he comes out.

I totally recommend Bartlett and Gene my service technician!! He was fantastic.

Excellent work and great technician!!!

Gene is Great !

I have been with Bartlett since we moved to this house in 2020. Our house has a complex multi-zone system, and Gene was our first tech from Bartlett, and he's been superb. He is very capable, professional, efficient, and makes good and reasonable suggestions for upgrades without the hard-sell. He always calls ahead, and is very dependable, and is always respectful of our home (always wears shoe covers, leaves the place clean, etc). We request him every time for our maintenance. We have had other techs from Bartlett over the years, for emergencies, and they have all been good, so I think Bartlett does a great job with who they hire. Bartlett also is easy to schedule with, as their office staff is also top-notch. A great company, and one I have no trouble recommending highly!

Gene was detailed and did not try to sell too many items. Knowledgeable and told me the pros and cons.

Gene is wonderful. He is always friendly, helpful, efficient and knowledgeable.

Great experience for the semi-annual maintenance from Gene at Bartlett. He takes the time to thoroughly check all of the elements and get the units ready for the new season.

Gene gave a thorough and thoughtful check of our HVAC system and clearly outlined the steps and replacements he recommends to keep our 10 year old unit running for another 8-10 years.

Great quality service!!

Good folks

Gene did a great job and was knowledgeable about what I needed going forward.

Gene was prompt and is always smiling and happy to provide excellent service.

Terrific!

Gene with Bartlett hooked us up with great service on our HVAC units today. He was easy to communicate with, on time, knowledgable, and conveyed his findings in a manner that was easy to understand and quantify. Setting up the appointment was easy too! Thanks guys, you rocked it!!

Gene went above and beyond, was excellent and would recommend

Gene was prompt, professional and polite. Very knowledgeable and explained the issues clearly without upselling.

Gene is always great! Professional and courteous. Wouldn’t want any other service technician.

Gene is knowledgeable and excellent at his job

It was a very good experience. The job was done quickly and efficiently.