Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 20 years
Best Part of Your Job: Restoring HVAC systems to factory fresh condition to improve energy consumption and life of system
Favorite Product We Recommend: Low level Carbon Monoxide Alarms
Local Reviews
Great service
Jackie - Atlanta, GA 30342
Great service
Amazing
Michelle - Roswell, GA 30075
Always a great experience! Thank you
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Michelle! We are proud to know that we have always provided you with a great HVAC service experience. Thank YOU for being a valued member of our Bartlett HVAC customer family!
Great service!
Marie - Marietta, GA 30068
Gene was very pleasant, informative, and helpful. (Someone returned our two trash cans from the street to our garage and it had to be Gene! That helped me so much and is greatly appreciated!) All in all, an excellent job. Thank you!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Marie! We are proud to know that Gene provided you with great HVAC service and was even able to do a little extra to help you out. We are honored that you and your family are members of the Bartlett customer family, so we strive to provide service that you can count on from family. Thank you for trusting Bartlett HVAC with your furnace maintenance!
Gene is great!
Jamison - Marietta, GA 30068
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jamison! We think YOU'RE great, which is why we are proud to provide you with 5-star HVAC service. Thank you for trusting Bartlett Heating and Cooling with your furnace maintenance!
Great service
Haley - Atlanta, GA 30328
Quick and easy routine maintenance on my furnace.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Haley! We are happy to hear that you were pleased with Gene's service during your semi-annual heating maintenance. Thank you for choosing Bartlett Heating and Cooling!
Fantastic
Kay - Sandy Springs, GA 30328
Very goid
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kay! We are proud to know that Gene provided you with 5-star service during your heat maintenance. Thank you for trusting Bartlett Heating and Cooling with all of your HVAC needs!
Amazing, honest personable and has my complete trust!
Virginia - Roswell, GA 30075
He feels like a friend rather than a service person in my home. I hope I am always so fortunate when I need service personnel:!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Virginia! We believe our customers are our family, so we strive to provide the same service that we would for our personal families. We value honesty and integrity and we are honored to know that we have your complete trust! Thank you for trusting Bartlett HVAC with your furnace maintenance, we promise to always send out the best technicians any time you call us!
HVAC Checkup
Judy - Marietta, GA 30068
Gene did a wonderful job. Fast and efficient. We trust Bartlett and have been with them for over two decades!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Judy! We are proud to know that we have continued to impress you and provide you with 5-star HVAC service for over two decades! Thank you for trusting Bartlett Heating & Cooling, we are honored to have you as a member of our customer family!
Great service.
Gretchen - Atlanta, GA 30328
Very personable, on time to appointments
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Gretchen! We know your time is valuable, so we always strive to arrive within the 2 hour arrival window. Thank you for being a member of the Bartlett Service Agreement family and for trusting Bartlett HVAC with your semi-annual furnace maintenance!
Same day service was great and on time.
Jim - Marietta, GA 30068
Gene diagnosed the problem quickly and was able to replace the thermostat quickly.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jim! We are proud to know that Gene was able to replace your thermostat and repair your furnace on the same day that you called in. Thank you for choosing Bartlett Heating & Cooling!
Fujitsu heating-cooling system repair
Dee - Atlanta, GA 30342
Great
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett HVAC to repair your Fujitsu mini-split, Dee!
Gene and Bartlett are THE BEST
Megan Tucker - Sandy Springs, GA 30328
Gene is just the best! Of course, we aren’t Hvac experts but feel he can be trusted completely! His recommendations are always in the best interest of the client. He is thorough, on time, pleasant, and we have full confidence in him/Bartlett! Wouldn’t want anyone else to partner with our family!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Gene! We think YOU’RE the best, Megan. We are proud to have you and your family as members of our Bartlett Service Agreement family, so we strive to provide the same service we would provide our family with. This means providing you with honest feedback about your system, thorough service, trustworthy advice, and a big smile! Thank you for your confidence and trust in Bartlett HVAC!
Great service
Mary - Marietta, GA 30068
Thank you Gene. You are always pleasant, knowledgeable and efficient.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Mary Ann! All the kind words will surely put a big smile on Gene's face. We are proud to know he has consistently provided you with 5-star service. We are proud to have him on our team of expert technicians! Thank you for trusting Gene and Bartlett HVAC with your furnace repair!
Super Service
Polly - Roswell, GA 30075
Gene is very professional and knowledgeable in his job. I trust his judgement completely with my heating and air. He is also very proficient,
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Polly! We are so happy to hear that you were impressed with Gene’s expert HVAC knowledge and that he provided you with super service while repairing your Ecobee thermostats. Thank you for your trust in Bartlett Heating and Cooling. We promise to provide 5-star service at every visit!
Great service!
Susan - Marietta, GA 30068
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Susan! We are honored that you continued to trust Bartlett Heating and Cooling with your HVAC systems in your new home. Thank you for choosing Bartlett Heating and Cooling!
Gene always does a great job!!!!
JoLynn - Marietta, GA 30068
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, JoLynn! We are proud to know that Gene always does a great job, whether it be a furnace maintenance or an AC repair! Thank you for trusting Bartlett Heating & Cooling with all your HVAC needs!
Great Service!
Carl - Acworth, GA 30101
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Carl! We are honored that you trust Bartlett with all your HVAC needs!
Great service
Erick - Atlanta, GA 30324
Gene was very thorough and informative. He identified issues and provided solutions that we can do versus those that need to be addressed professionally. Great job!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Erick! We strive to always provide top-notch service and provide a thorough assessment to ensure your system is running as efficiently as possible. We are always happy to provide many different options and solutions to keep your system up and running throughout the season. Thank you for trusting Bartlett HVAC to perform your heating maintenance and welcome to the Bartlett Service Agreement family!
Very friendly and professional
Chaouki - Atlanta, GA 30328
Gene Kelsey arrived on time, was very professional and nice. He was not intrusive and I was able to continue working from home. Great service. Highly recommended.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Gene! We are proud to know that he exemplified all of Bartlett’s values while he performed your heat maintenance. We are happy to hear that he provided you with 5-star service and that you were able to continue your work while he was there. Thank you for trusting and recommending Bartlett HVAC, Chaouki!
Gene and Bartlett are awesome
Mary - Marietta, GA 30068
I hope you got the one I just submitted
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Mary Ann! We think YOU’RE awesome and we are honored to be the company you trust with all your HVAC needs!
Excellent
Margaret - Atlanta, GA 30328
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett HVAC to keep your home warm this Fall, Margaret!
Bartlett is awesome
William - Smyrna, GA 30080
These folks are absolutely amazing. Great service. Fair pricing and consistent communication regarding services and any questions with our system. It might seem crazy but, we are genuinely excited about working with Bartlett on all of our HVAC needs. The technicians are professional, polite, and friendly.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and all of the kind words, William! This review put a big smile on all of our faces! We are honored to have an amazing Service Agreement family, so we strive to provide the best service possible. The best is the bare minimum for great clients like you! Thank you for trusting Bartlett Heating and Cooling with all of your HVAC needs, we are looking forward to working with you as well!
Great Service
Dorothy - Marietta, GA 30067
I have done business with Bartlett Heating and Cooling for over 15 years. The company is staffed with highly skilled, knowledgeable service people and an office staff that makes it a pleasure to work with the company.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and all of the kind words, Dorothy! We are honored to be the company you trust with all of your HVAC needs. While we are proud of all of our team and the exceptional services they provide, we couldn’t do it without amazing clients like you. YOU are a pleasure to work with, Dorothy!
Awesome service and great value
Dana S - Marietta, GA 30068
Gene is an awesome technician that truly cares about his customers and what their individual needs are. He is not about checking the box to get his work done.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Gene! We strive to treat our customers as if they were our family, so we are happy to hear that Gene takes the time to make sure the job is done right. Home is where the heart is, so we will always take extra care while we are there. Thank you for trusting Bartlett Heating and Cooling, Dana!
Great as always
Rob F - Marietta, GA 30068
Gene with Bartlett always does an amazing job for us!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Gene! We are proud to have him on our team! Thank you for trusting Gene and Bartlett Heating and Cooling to install your new steam humidifier!
Great Job!
Peter - Smyrna, GA 30080
I really enjoyed the interaction with Gene and loved his work!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Peter! We are so happy to hear that Gene provided you with exceptional HVAC service. Thank you for choosing Bartlett HVAC!
Gene is great!
JoLynn - Marietta, GA 30068
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Gene! We are proud to have him on our team!
Great service
Chuma - Atlanta, GA 30328
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are proud to know that Gene provided you with great HVAC service!
Excellent
Ted - Marietta, GA 30068
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ted!
Upsell
Joseph - Marietta, GA 30067
I felt the entire visit was trying to upsell me on services. I don’t think this is the techs doing but possible the company policy. Was a bit disappointed. However, the positives, they were quick to respond and the AC is working again.
Exceptional service, and fast
Michael - Marietta, GA 30062
Had another great experience with the Bartlett team when our air conditioning malfunctioned on one of the hottest days this year. The technician was able to visit us on the same day to make a repair. Thank goodness for our service contract, which provided a discount on the replacement parts. Gene was very professional and courteous.
gene is the BEST
David - Marietta, GA 30068
he is polite, knowledgeable and cleans up after the work is done.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Gene! We are so happy to hear that Gene has continued to impress you with every visit. Thank you for choosing Bartlett HVAC (and Gene) to maintain your HVAC systems all year long, David.
Great service!
JoLynn - Marietta, GA 30068
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett HVAC to keep your home cool this Spring, JoLynn!
great service
Patty - Atlanta, GA 30328
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett HVAC, Patty!
Excellent
Felix - Marietta, GA 30008
Excellent service, professional demeanor, friendly. He knows his stuff very well.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Felix! We are proud to have an expert technician like Gene on the Bartlett HVAC team! Thank YOU for choosing Bartlett Heating and Cooling (and Gene) for your AC maintenance.
Excellent!!
HomeManager - Marietta, GA 30068
Very knowledgeable, knows equipment, thorough, helpful tips & recommendations, considerate of health & home, pleasant.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Sarah! We appreciate all the kind words about Gene! We value our customers comfort above all else, so we will always send out an expert technician to keep your home comfortable. Thank you for choosing Bartlett Heating and Cooling to perform your semi-annual HVAC maintenance!
Love that we always get the same person. Gene is awesome
John - Roswell, GA 30076
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, John! As a family owned and operated business, we put a lot of emphasis on family. Our Bartlett HVAC customers are our family to us, so we strive to always send out the same technician in order to build a strong relationship with you! Thank you for choosing Bartlett Heating and Cooling (and Gene) to maintain your HVAC systems!
Great service, very friendly
Susan - Marietta, GA 30062
Gene has always been friendly and personable.
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review of Bartlett HVAC and of Gene in particular. We know it will bring a smile to his face!
Great service!!
Janna - Marietta, GA 30068
Gene arrived and was very kind and courteous. He was able to assess the situation and make the necessary repairs quickly!!
Response from Bartlett Heating & Cooling:
We have so much to thank you for, Janna! Thank you for the 5-star review, the kind words about Gene, joining the Bartlett Service Agreement customer family, and for choosing us to take care of your HVAC systems! It always makes us smile to know that we have another amazing customer on the Bartlett HVAC team!
Great Service
Steven - Smyrna, GA 30082
Bartlett has taken care of my HVAC needs for several years. Highly recommend Gene Kelsey! Extremely professional and polite. I trust the recommendations he makes. Thank you for the great service.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Gene and for being a member of the Bartlett HVAC service agreement family for so long, Steven! We are proud to have a team of expert technicians, like Gene, who you know you can trust with all of your HVAC services!
Great and friendly service
Michelle - Roswell, GA 30075
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Michelle!
Great service as always
Ryan - Roswell, GA 30075
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Ryan!
Gene
Steven - Atlanta, GA 30339
Gene is our favorite technician
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Gene, Steven! We are honored to have Gene on the Bartlett Heating and Cooling team!
Great service. Very friendly
Heidi - Marietta, GA 30068
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Heidi!
As always above and beyond
Greg - Atlanta, GA 30328
Excellent service and information to keep my family warm and cool throughout the year!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Greg! We are honored you trust Bartlett Heating and Cooling to keep your home comfortable year round!
Wonderful service
Patty - Atlanta, GA 30328
Gene is professional and courteous
Reliable and outstanding service!
Billy - Roswell, GA 30075
Gene, does a fantastic job every time he comes out for service. Always nice and in a great mood too!
Gene Kelsey
Cheryl - Roswell, GA 30075
Great service
Donna - Smyrna, GA 30080
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Donna! Welcome to the Bartlett Heating and Cooling Service Agreement family!
Amazing service by Gene!
Carla - Atlanta, GA 30328
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Gene, Carla! We are proud to know that you have trusted Bartlett Heating and Cooling to take care of your HVAC services for so long!