Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 20 years
Best Part of Your Job: Restoring HVAC systems to factory fresh condition to improve energy consumption and life of system
Favorite Product We Recommend: Low level Carbon Monoxide Alarms
Local Reviews
Reviews powered by Nearby NowSpeedy, Knowledgeable & Caring. Highly Recommend!
#homeaffairs - Marietta, GA
So glad we went with Bartlett Heating & Cooling! They arrived quickly, assessed our a/c problem & had it up & running same day. Highly recommend!
Response from Bartlett Heating & Cooling:
Thank you! We are so happy you called on Bartlett Heating and Cooling to repair you AC system and glad we could get you back up and running so quickly. That is our goal! Welcome to the Bartlett HVAC family :-)
Great Service
Dorothy - Marietta, GA
Service person was on time as promised. Answered questions I had and checked rating of A/C unit for me. Bartlett's people provide the best service and professionalism. It always is a pleasure to have Bartlett Heating and Cooling come to our home for the annual contract work.
Response from Bartlett Heating & Cooling:
Thank you Dorothy! YOU are always such a please to work with and we truly appreciate that. Thank you for always trusting Bartlett Heating and Cooling to provide your HVAC service and maintenance :-)
Friendly and efficient
Ted - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Ted! I am glad you are pleased with our service. We will always work hard to provide this 5 star worthy level of service. Thank you for trusting Bartlett Heating and Cooling to service your HVAC system :-)
Wonderful
Leslie - Acworth, GA
Response from Bartlett Heating & Cooling:
Thank you Leslie!
Great Service as always
David - Roswell, GA
You’re company does a great job. They know how to identify any problems, fix them and are very courteous.
Response from Bartlett Heating & Cooling:
Thank you David! We love this 5 star review! Thank you for being a member of our Bartlett Heating and Cooling customer family :-)
Great Service
Bruce - Smyrna, GA
As always, Gebe, and the entire crew at Bartlett are easy to deal with, knowledgeable, and honest. From scheduling the appointment to the actual service you will be pleased every step of the way.
Response from Bartlett Heating & Cooling:
Thank you Bruce! The entire team will be so happy to see this review, as it is so important to all of us that every interaction you have with each person on team is 5 star worthy! We appreciate the kind words, which help keep us motivated :-)
Experts who Go Above & Beyond
Kim - Marietta, GA
Sometimes it's hard to find someone you trust for your heating and cooling needs. I'm grateful I found Bartlett Heating & Cooling. Gene knows systems and it shows. He always goes above and beyond to deliver exceptional service. He's very knowledgeable & friendly too.
Wonderful service
Leslie - Acworth, GA
Gene made sure everything was done correctly. He explained everything and had a friendly personality.
Response from Bartlett Heating & Cooling:
Thank you Leslie! We are so glad Gene was able to help you out with your HVAC system. And now that you are an official member of our Bartlett Heating and Cooling customer family, you can expect even more of this 5 star quality service :-). Thank you for trusting Bartlett HVAC!
Prompt Service
Janet - Marietta, GA
I appreciated same day service when temperatures were in the 20s. Thank you.
Response from Bartlett Heating & Cooling:
Thank you Janet! We appreciate YOU trusting Bartlett to repair your furnace on that very cold day! We are honored to have you as a member of our Bartlett Heating and Cooling customer family:-)
Great service
Angie - Atlanta, GA
Gene is such a happy nice guy and is really knowledgeable
Response from Bartlett Heating & Cooling:
Thank you Angie! Yes, Gene is all of this! Thank you for the compliments :-). We are so happy to have you as a member of our Bartlett Heating and Cooling customer family!
Amazing and professional service
Michelle - Roswell, GA
Response from Bartlett Heating & Cooling:
Thank you so much for this 5 star review of Bartlett Heating and Cooling! We are honored to have you as a member of our Bartlett Service Agreement family :-)
Great service
Jim - Marietta, GA
Great service! Gene is great and insist on using him again.
Response from Bartlett Heating & Cooling:
This is great to hear Jim! We have marked your account with Gene being your preferred technician, so you will be seeing a lot more of him :-). Thank you for being a valued member of our Bartlett Service Agreement family!
Semi annual check-up
Mike - Marietta, GA
Gene is very thorough and does an excellent job., keeping us informed as to the condition of our HCAC units.
Response from Bartlett Heating & Cooling:
Thank you Mike! We know your kind words will bring a smile to Gene's face :-). Thank you so much for always choosing Bartlett Heating and Cooling to provide the service for your heating and cooling systems.
Great service
JoLynn - Marietta, GA
Gene is great!
Response from Bartlett Heating & Cooling:
We agree and are so proud to have him on our team! We really appreciate your kind word. Thank you for choosing Bartlett Heating and Cooling to service your furnace :-)
Great service
JUDITH - Marietta, GA
Gene is always friendly and pleasant and answers all questions.
Response from Bartlett Heating & Cooling:
Thank you Judith for this feedback on Gene! And thank you even more for being a loyal Bartlett Heating & Cooling customer :-)
Service
Randy - Marietta, GA
Gene is great - thank you!
Response from Bartlett Heating & Cooling:
Thank you Randy! I know Gene will be pleased to hear that you are pleased with his service. Thank you for being a part of our Bartlett Heating & Cooling family!
Great company
Patty - Atlanta, GA
Always great service
Response from Bartlett Heating & Cooling:
Thank you Patty! It's always a pleasure visiting with you :-). Thank you for always choosing Bartlett!
Great Service
Paul - Marietta, GA
Gene did a great job diagnosing and replacing the condensate pump for our HVAC. He was very skilled and patient to answer all of my questions. Karen was very helpful to ensure we received prompt service for our issue! Thank you...
Response from Bartlett Heating & Cooling:
Thank you Paul! I'm glad Gene was able to get the condensate pump replaced quickly. We consider ourselves lucky to have great people like Gene & Karen to help take care of our great clients like you! We thank you for choosing Bartlett Heating and Cooling to take care of replacing your heating and cooling system :-) We are so happy to have you as a member of our Bartlett family!
Great Service
Dorothy - Marietta, GA
I have been doing business with Bartlett for sixteen years and have never had a problem with the service technicians having to do repeat work. Their work is excellent; the company is highly responsive and easy to work with.
Response from Bartlett Heating & Cooling:
Thank you Dorothy! It has always been such a pleasure to work with you :-) We appreciate these kind and encouraging words about our team at Bartlett Heating & Cooling.
Absolutely great service
Ronald - Powder Springs, GA
Gene was very knowledgeable and had my a/c unit up and running in less than one hour. He explained everything that was done. He is an excellent service tech and is definitely an asset to the Bartlett team.
Response from Bartlett Heating & Cooling:
Thank you for this great 5 star review of Gene! We agree 100% that he is a great asset to the team :-). I we pleased that he was able to get your system up and running, just in time for another hot weekend! Thank you for choosing Bartlett Heating and Cooling to repair your AC.
Great service
Jim - Marietta, GA
Great service.Gene is fantastic, easy to deral with, and great communicator.
Response from Bartlett Heating & Cooling:
Thank you Jim! Gene is a great technician and we really appreciate this acknowledgement of his hard work. Thank you for choosing Bartlett Heating and Cooling as your HVAC company!
Great Service!
Steven - Smyrna, GA
I’ve continued to receive excellent service for several years. I appreciate the detailed inspections each time service is due. Gene is honest, trustworthy, and kind. During my most recent service Gene wore shoe covers and a mask. That shows me Bartlett cares about my families health and safety during the current pandemic. Thank you!
Response from Bartlett Heating & Cooling:
I am so glad to see that we are providing consistently excellent service! Gene is everything you described and we are so glad to have him on Team Bartlett :-). We do care about your family and we are doing everything we can to keep our customer family and our technicians safe during this pandemic. Thank you for this 5 star review on a Friday....it's a great way to end a long hot week!
Excellent
TERRY - Mableton, GA
Excellent service even in the mist of covid....
Response from Bartlett Heating & Cooling:
Thank you Terry! We are certainly doing our best to keep our customers and our team safe during this time. We appreciate YOU!
Great Service
Susanne - Roswell, GA
Gene is very friendly and always answers our questions.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bartlett Heating and Cooling & Gene. We appreciate you and are so glad you choose Bartlett HVAC as your service provider :-)
Great service
Jim - Roswell, GA
Response from Bartlett Heating & Cooling:
Thank you Jim! And thank you even more for being a Bartlett Heating and Cooling client for over 20 years! We truly appreciate you :-)
Great Friendly Honest Service
Bruce - Smyrna, GA
As always, Gene was a pleasure to work with on our recent yearly AC inspection. On-time, detailed orientated service is what we have come to expect from Gene and the entire team at Bartlett Heating & Cooling.
Response from Bartlett Heating & Cooling:
I know Gene will really appreciate this great feedback on his service! Thank you so much for these compliments. Thank you even more for being a Bartlett Heating and Cooling Service Agreement customer :-).
Great service
Paty - Atlanta, GA
Always on time and very professional
Response from Bartlett Heating & Cooling:
Thank you! We appreciate this 5 star review of Bartlett Heating & Cooling! Thank you for always choosing Bartlett HVAC :-)
Outstanding service
Ryan - Roswell, GA
I really appreciated how Gene took the time to flush the PVC pipes and hose down the outside units.
Response from Bartlett Heating & Cooling:
Thank you Ryan! We really appreciate this feedback on Gene :-). We are so happy to welcome you to our Bartlett Heating & Cooling Service Agreement family!
Amazing Company and Staff
Mike - Marietta, GA
I have been a customer of Bartlett Heating and Air for years. Honest, dependable, efficient and simply a wonderful company to do business with.
Response from Bartlett Heating & Cooling:
Wow! Seeing this review this morning is the BEST way to start the day! We can't thank you enough for this awesome review and more importantly, for always choosing Bartlett Heating and Cooling :-).
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Dorothy - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Dorothy! We really appreciate your trust in Bartlett Heating & Cooling :-)
Great service
Fran - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you Fran! We really appreciate this 5 star review and are so happy to have you as a member of our Bartlett Service Agreement family :-)
Great service
Mary - Smyrna, GA
Gene was here in a timely manner, as this was an emergency and was able to pinpoint the problem, order the part and return first thing the next morning to install the part.
Response from Bartlett Heating & Cooling:
Thank you for this great feedback on Gene! And we were so happy that we were able to get the part quickly so we could get your system working like it should be. We really appreciate you calling on Bartlett Heating & Cooling to take care of this for you :-)
Great service
Chad - Marietta, GA
Gene installed 2 smart thermostats for us . Provided us excellent education on utilization of devices
Response from Bartlett Heating & Cooling:
Thank you Chad! We are glad to see that Gene took great care of you! Thank you for being a member of the Bartlett Service Agreement family :-)
Best Heating and Air Company
Dorothy - Marietta, GA
Bartlett Heating and Air has the best service technicians. We have used Bartlett for the last thirteen years and they have done an excellent job of keeping our heating and air running worry-free. Always friendly technicians willing to answer any question about the systems.
Response from Bartlett Heating & Cooling:
Thank you for this great review Dorothy! This is exactly what we love to hear....that our awesome technicians are keeping your system worry-free. That is precisely what we aim to do! We really appreciate that you have chosen Bartlett HVAC as your contractor and we value your continued business :-)
Great Service
Polly - Roswell, GA
Gene was on time, very efficient and knowledgeable with my two systems. I am now set for winter!
Response from Bartlett Heating & Cooling:
Thank you for this feedback on Gene! And thank you for choosing Bartlett for the past 35 years! We are so fortunate to have such loyal and great customers like you, Polly! Thank you, thank you, thank you!!
Happy customer
ASHLEY - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Ashley! We are so glad you are happy with our services :-). Welcome to the Bartlett Service Agreement customer family!
Great!
Carol - Atlanta, GA
Gene was prompt, courteous, and knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you Carol! We really appreciate these kind words about Gene :-). And thank you for choosing Bartlett HVAC.
Good folks
Roderick - Marietta, GA
Response from Bartlett Heating & Cooling:
Thanks Roderick! We feel the same about you :-). We really appreciate your business and for taking the time to provide this 5 star review.
Professional, Knowledgeable, & Great Service!
Kim - Marietta, GA
Gene did a great job. He’s an excellent communicator and takes pride in his work. He did a wonderful job explaining everything to me.
Response from Bartlett Heating & Cooling:
Thank you Kim for these kind words about Gene. He does take a lot of pride in his work and I am so glad that it shown through in today's maintenance. We are so glad you called on Bartlett to provide this service. Welcome to our Service Agreement customer family!
Great Job On time and efficient
John - Atlanta, GA
Gene Called ahead and was early. Which worked out great for us. He did a great job and was friendly and knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you for this great feedback on Gene! He is such a valuable member of our team! And thank you for choosing Bartlett HVAC :-)
Good Service Call to Deliver Bad News
Kurt - Smyrna, GA
Two months ago our upstairs A/C unit froze up. It cost us $400 to apply a leak sealant kit and add refrigerant to get the unit running again. Now it froze up again and Gene found a leak in the coil that, apparently the sealant kit didn't fix. It now appears we'll have to replace the coil at a cost of $2000. Gene did a great job of finding the leak and explaining our options going forward.
Response from Bartlett Heating & Cooling:
Ugh.....I'm sorry we had to deliver some bad news today. I'm glad Gene gave you some good options to get everything back up and running. We really appreciate this 5 star review and we thank you for being a Bartlett HVAC client for over 20 years now! What an honor for us :-)
great co to do bus with
Kathy - Atlanta, GA
always great to have you for my service
Response from Bartlett Heating & Cooling:
Thank you! And it has been great providing this service for you for the past 20+ years! Thank you for being an awesome Bartlett HVAC client!
Gene was great
Jim - Roswell, GA
Response from Bartlett Heating & Cooling:
Thank you so much for this review :-) And thank you for choosing Bartlett HVAC for the past 20 years! We truly appreciate your business!
Great service. Prompt and as promised.
Phil - Marietta, GA
The service side of Bartlett is great. Came out the same day my problem with my AC popped up. Assessed and fixed quickly. G
Great service
SHAWN - Marietta, GA
the technician was knowledgably and identified a low cost solution to resolve furnace issue.
Response from Bartlett Heating & Cooling:
This is great Shawn! I am so glad to hear that we were able to resolve this for you. Thank you for calling on Bartlett HVAC :-)
Highly recommended
Gary - Atlanta, GA
A great company that I highly recommend. Their people are super and pricing is fair
Response from Bartlett Heating & Cooling:
We really appreciate your kind words on this 5 star review! Thank you for choosing Bartlett HVAC :-)
N/A
Aaron Evec - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you!
Excellent
Cindy - Marietta, GA
Gene was knowledgeable, polite and did an excellent job servicing my unit.
Gene arrived promptly and provided the 6 month service on our units.
Randy Nixon - Marietta, GA
Gene is very professional and courteous. Absolutely pleased having him as our dedicated service technician. He is clearly an asset to Bartlett so please take care of him. I would not hesitate to recommend Bartlett to my friends and other people.
Response from Bartlett Heating & Cooling:
Thank you for these kind words about Gene-we are so glad to have him on Team Bartlett! And thank you for recommending us to your friends! It really does mean the world to us :-)
Great service
Kellie - Marietta, GA
Gene was very courteous & told me exactly what he was doing & why. Took time to answer my questions & was not rushed.