Gene -- Technician

He went over everything in detail and provided good advice. Communicated with us for his ETA before arriving. Overall I’d rate five stars.

Gene was absolutely amazing! He diagnosed all of the issues with our HVAC and repaired everything quickly and expertly. He was thorough, professional, and explained everything to us. Because of Gene’s advice, we decided to purchase annual service from Bartlett, and we hope to have Gene come back for all of our HVAC needs in the future. Great job!

Technician Gene Kelsey provided friendly, efficient, outstanding service, just as I have come to expect from all Bartlett technicians and associates during my long-term relationship with the company that has lasted over 30 years.

Gene was extremely nice and explained everything. Great customer service

Gene is the best!

We were so pleased with the service and information. Great experience!!

Gene is always great! Great service, friendly, kind and knowledgeable!

Gene has been servicing our hvac systems for years. He is a pleasure to deal with, provides great service and is some one we definitely have come to trust.

Gene is the best!

Gene is fantastic

Gene is a pleasure to have in your home. He is friendly, prompt and I feel very competent in the job he does.

Professional, kind, and knowledgeable technicians. We have been customers for 14 years and we wouldn’t trust our systems with another company.

Gene is keeping me cool this summer, which I greatly appreciate!!

Gene is professional with a friendly manner.

He went over and above. He was very patient getting the job done.

Gene is very knowledgeable & professional!

Gene is the absolute best. He is friendly, knowledgeable and on time

Gene is fantastic. He has been our service tech for 5 years now, and he has always been extremely capable, professional, and trustworthy. He also helped me after-hours once, and this was so unexpected, but unbelievably helpful - he really goes the extra mile. I could not imagine anyone better. Thanks!

Gene is extremely professional and always on time. He explains things clearly and always has our best interest at heart.

Gene is always so meticulous. He is very personable and knowledgeable. Gene always answers any questions I might have. Gene is an asset to your company

Gene is always fantastic!

Gene was great! On time, courteous and knowledgeable.

Gene is extremely knowledgeable, honest and very helpful every time I work with him! I appreciate everything that he’s helped our home with.

Always a pleasure to work with!

Always like when Gene comes around, he is the only one I want looking at my house. Have worked with Bartlett for 2 years and no complaints!

Gene is awesome

Gene was excellent and solved the problem. He is an a very pleasant and efficient technician.

Gene is great, and has been for years.

Gene was great. Always is.

Gave a thorough review of the system and possible future needs. Addressed my questions about current high energy costs.

Very knowledgeable and friendly. A professional

Gene has been a great technician for us for years, and has always been warm and friendly ,and knowledgeable.

Gene is always on top of his game. Always does an excellent job and is very helpful for any suggestions to make sure you get the best performance from your hvac system.

I can always count on Bartlett to get me on their schedule when needed. Thank you Gene for being thorough in your work and finding the problem with my furnace!

Gene is just the best! He is friendly, efficient, and communicates well. We love him!

explains everything

Gene is knowledgeable, friendly and treats our systems as if they were his own.

Gene is the best. Always….Professional and trustworthy.

Gene came out for our fall furnace service. He was here on time and cleaned it up. We talked about expectations and he also provided an estimate for some unrelated work. This was not his first time in our home. Thanks to Gene and Bartlett for keeping us warm this winter.

Gene is the best. He keeps our furnaces and air conditioners running in peak operating condition.

Gene is always great! I love the fact that we have a consistent service technician for our seasonal service appointments!

Gene always listens to our concerns and does his best to investigate and figure out how to solve any issues we might have. I don’t think we could possibly find anyone we trust more to take care of our HVAC systems. He’s great and did his typical outstanding job for us today.