Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 20 years
Best Part of Your Job: Restoring HVAC systems to factory fresh condition to improve energy consumption and life of system
Favorite Product We Recommend: Low level Carbon Monoxide Alarms
Local Reviews
Reviews powered by Nearby NowGreat service
Paty - Atlanta, GA
Always on time and very professional
Response from Bartlett Heating & Cooling:
Thank you! We appreciate this 5 star review of Bartlett Heating & Cooling! Thank you for always choosing Bartlett HVAC :-)
Outstanding service
Ryan - Roswell, GA
I really appreciated how Gene took the time to flush the PVC pipes and hose down the outside units.
Response from Bartlett Heating & Cooling:
Thank you Ryan! We really appreciate this feedback on Gene :-). We are so happy to welcome you to our Bartlett Heating & Cooling Service Agreement family!
Amazing Company and Staff
Mike - Marietta, GA
I have been a customer of Bartlett Heating and Air for years. Honest, dependable, efficient and simply a wonderful company to do business with.
Response from Bartlett Heating & Cooling:
Wow! Seeing this review this morning is the BEST way to start the day! We can't thank you enough for this awesome review and more importantly, for always choosing Bartlett Heating and Cooling :-).
p
Dorothy - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Dorothy! We really appreciate your trust in Bartlett Heating & Cooling :-)
Great service
Fran - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you Fran! We really appreciate this 5 star review and are so happy to have you as a member of our Bartlett Service Agreement family :-)
Great service
Mary - Smyrna, GA
Gene was here in a timely manner, as this was an emergency and was able to pinpoint the problem, order the part and return first thing the next morning to install the part.
Response from Bartlett Heating & Cooling:
Thank you for this great feedback on Gene! And we were so happy that we were able to get the part quickly so we could get your system working like it should be. We really appreciate you calling on Bartlett Heating & Cooling to take care of this for you :-)
Great service
Chad - Marietta, GA
Gene installed 2 smart thermostats for us . Provided us excellent education on utilization of devices
Response from Bartlett Heating & Cooling:
Thank you Chad! We are glad to see that Gene took great care of you! Thank you for being a member of the Bartlett Service Agreement family :-)
Best Heating and Air Company
Dorothy - Marietta, GA
Bartlett Heating and Air has the best service technicians. We have used Bartlett for the last thirteen years and they have done an excellent job of keeping our heating and air running worry-free. Always friendly technicians willing to answer any question about the systems.
Response from Bartlett Heating & Cooling:
Thank you for this great review Dorothy! This is exactly what we love to hear....that our awesome technicians are keeping your system worry-free. That is precisely what we aim to do! We really appreciate that you have chosen Bartlett HVAC as your contractor and we value your continued business :-)
Great Service
Polly - Roswell, GA
Gene was on time, very efficient and knowledgeable with my two systems. I am now set for winter!
Response from Bartlett Heating & Cooling:
Thank you for this feedback on Gene! And thank you for choosing Bartlett for the past 35 years! We are so fortunate to have such loyal and great customers like you, Polly! Thank you, thank you, thank you!!
Happy customer
ASHLEY - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Ashley! We are so glad you are happy with our services :-). Welcome to the Bartlett Service Agreement customer family!
Great!
Carol - Atlanta, GA
Gene was prompt, courteous, and knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you Carol! We really appreciate these kind words about Gene :-). And thank you for choosing Bartlett HVAC.
Good folks
Roderick - Marietta, GA
Response from Bartlett Heating & Cooling:
Thanks Roderick! We feel the same about you :-). We really appreciate your business and for taking the time to provide this 5 star review.
Professional, Knowledgeable, & Great Service!
Kim - Marietta, GA
Gene did a great job. He’s an excellent communicator and takes pride in his work. He did a wonderful job explaining everything to me.
Response from Bartlett Heating & Cooling:
Thank you Kim for these kind words about Gene. He does take a lot of pride in his work and I am so glad that it shown through in today's maintenance. We are so glad you called on Bartlett to provide this service. Welcome to our Service Agreement customer family!
Great Job On time and efficient
John - Atlanta, GA
Gene Called ahead and was early. Which worked out great for us. He did a great job and was friendly and knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you for this great feedback on Gene! He is such a valuable member of our team! And thank you for choosing Bartlett HVAC :-)
Good Service Call to Deliver Bad News
Kurt - Smyrna, GA
Two months ago our upstairs A/C unit froze up. It cost us $400 to apply a leak sealant kit and add refrigerant to get the unit running again. Now it froze up again and Gene found a leak in the coil that, apparently the sealant kit didn't fix. It now appears we'll have to replace the coil at a cost of $2000. Gene did a great job of finding the leak and explaining our options going forward.
Response from Bartlett Heating & Cooling:
Ugh.....I'm sorry we had to deliver some bad news today. I'm glad Gene gave you some good options to get everything back up and running. We really appreciate this 5 star review and we thank you for being a Bartlett HVAC client for over 20 years now! What an honor for us :-)
great co to do bus with
Kathy - Atlanta, GA
always great to have you for my service
Response from Bartlett Heating & Cooling:
Thank you! And it has been great providing this service for you for the past 20+ years! Thank you for being an awesome Bartlett HVAC client!
Gene was great
Jim - Roswell, GA
Response from Bartlett Heating & Cooling:
Thank you so much for this review :-) And thank you for choosing Bartlett HVAC for the past 20 years! We truly appreciate your business!
Great service. Prompt and as promised.
Phil - Marietta, GA
The service side of Bartlett is great. Came out the same day my problem with my AC popped up. Assessed and fixed quickly. G
Great service
SHAWN - Marietta, GA
the technician was knowledgably and identified a low cost solution to resolve furnace issue.
Response from Bartlett Heating & Cooling:
This is great Shawn! I am so glad to hear that we were able to resolve this for you. Thank you for calling on Bartlett HVAC :-)
Highly recommended
Gary - Atlanta, GA
A great company that I highly recommend. Their people are super and pricing is fair
Response from Bartlett Heating & Cooling:
We really appreciate your kind words on this 5 star review! Thank you for choosing Bartlett HVAC :-)
N/A
Aaron Evec - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you!
Excellent
Cindy - Marietta, GA
Gene was knowledgeable, polite and did an excellent job servicing my unit.
Gene arrived promptly and provided the 6 month service on our units.
Randy Nixon - Marietta, GA
Gene is very professional and courteous. Absolutely pleased having him as our dedicated service technician. He is clearly an asset to Bartlett so please take care of him. I would not hesitate to recommend Bartlett to my friends and other people.
Response from Bartlett Heating & Cooling:
Thank you for these kind words about Gene-we are so glad to have him on Team Bartlett! And thank you for recommending us to your friends! It really does mean the world to us :-)
Great service
Kellie - Marietta, GA
Gene was very courteous & told me exactly what he was doing & why. Took time to answer my questions & was not rushed.
Great Company
Charles - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Charles! We think you are pretty great too :-)
Excellent, knowledgeable repairman.
Sheila - Marietta, GA
I felt confident with Gene working on my heating and A/c
Response from Bartlett Heating & Cooling:
Thank you for this feedback on Gene! And thank you for choosing Bartlett HVAC :-)
Great service; Gene Kelsey is great to work with and communicator
Jim - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Gene!
Absolutely the Best Service
Hobgood - Marietta, GA
Pleased beyond words that I do business with Bartlett Heating and Cooling. Our Carrier system was installed thirteen years ago and with Bartlett's superior service; our system runs like it was brand new.
Response from Bartlett Heating & Cooling:
Thank you so much for this great review! We want to keep everyone's system running like brand new :-). We truly appreciate your business.
Good service
Johnson - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review! We appreciate your feedback :-)
Great service
Dart - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review!
Gene is awesome
Ginburg - Marietta, GA
Gene is very thorough and has a great attitude about his work and customers.
Response from Bartlett Heating & Cooling:
We think Gene is pretty awesome too and always has a fantastic attitude! Thank you for this review. And thank you for your business!
Great service
Wehr - Marietta, GA
great service
Nevel - Sandy Springs, GA
Response from Bartlett Heating & Cooling:
Thank you Mr. Nevel!
Great service
Stein - Atlanta, GA
good service
Carter - Acworth, GA
Great
Labarthe - Marietta, GA
Gene is fantastic! Knowledgeable and informative.
Response from Bartlett Heating & Cooling:
Thank you! We think Gene is pretty fantastic too :-). We appreciate your 5-star review and welcome you to our Bartlett HVAC Service Agreement family!
Excellentl service
Levine - Atlanta, GA
On time , professional job
Always excellent
Davis - Atlanta, GA
Always fabulous service!
Krause - Atlanta, GA
Great, consistent, quality service
ECobb - Marietta, GA
We have been using Bartlett for years and have been very satisfied with the service. We have used them for both our business and home. They are on time and have a great set of technicians.
Great service and reasonableCame
Stein - Atlanta, GA
Came out quickly and fixed the problem
Always Excellent Service!
KMO - Marietta, GA
They are great!
Professional service.
Ramaswamy - Marietta, GA
Gene was on time and very professional and knowledgeable. He took extra step to identify other problems and fix it.
Great Service
Phillips - Marietta, GA
Consistently top-notch service. Gene arrived exactly on time and did a very professional job.
Very professional.
Sanchez - Marietta, GA
Great service, honest pricing
Hunt - Atlanta, GA
Other very well known HVAC co told us we needed a new system at a cost of 5 figures. Bartlett. did a few low cost repairs and all is good- and their proposed cost for an eventual replacement is far less than we were quoted from the "big guys"
Service
Brown - Smyrna, GA
Professional, courteous, and knowledgeable
Great Service
Jones - Roswell, GA
First time your tech Gene came to my Home great job very professional I felt he was very honest and did a great job
Furnace inspection
Horner - Marietta, GA
Gene was very professional and thorough in inspecting and maintaining our two furnaces.
Great service
Charles - Marietta, GA
Needed to have have unit serviced found out unit 16 years old and really needed to be replaced. We were showed how bad it had gotten. No pressure to buy from Bartletts but believe they give the best advice and felt not need to have anyone else to give quote. Had a choice of 3 different units within a couple of hours. Everyone we have dealt with has a smile and great advice for our needs.