Gene -- Technician

Gene did a great job, he helped us reset our thermostat and got us a sensor to keep our bedrooms a better temperature

Great company! Fantastic staff!

Gene is great!!!!

Gene has always been our top guy to come out and service our heat and air unit!

Gene is great! He’s honest in letting me know what we are keeping an eye on so I’m not surprised if/when an issue arises.

Gene is always professional and does great work!

Gene is always friendly, helpful and knowledgeable. I heavily recommend him.

Gene is wonderful! Very thorough, professional and personable.

Gene as usual was the best, thorough, efficient, ,explained everything clearly and couldn’t be nicer. I explained to the receptionist to always book be with Gene 6 months ahead.

very professional and explains everything

Gene always does a great job and is super nice.

Gene was on time, friendly, took his time to evaluate our system/situation. He tried to get the system to work - but it did not cooperate. He offered us several options/solutions and answered our questions. Great experience-so far!

Provided a call with his ETA, very friendly and professional. Got right to work and gave us his honest assessment of how our units were working. Our dogs loved him too!

Very thorough. Great at explaining things. Would recommend!

Gene was great! Extremely professional and polite. He explained everything he did and why it was important; he worked hard and accomplished a lot in the time he was here. He made recommendations for future care of equipment and possible replacement down the road. I am extremely pleased!

Explained everything thoroughly and gave me options on my choices. Very personable.

We’ve been a happy Bartlett customer. Our service rep, Gene, is always friendly and professional. He takes the time to explain everything in a way that’s easy to understand and makes us feel confident we’re taking good care of our home. It’s nice to have someone you can trust who clearly looks out for their customers.

Gene is very knowledgeable, professional, friendly and cares about the clients HVAC systems.

Jean did such an exceptional job.

Gene always does a fantastic job! 'nuff said.

I really appreciated Gene's cheerful attitude, professionalism, and expertise!

Gene is a customer service machine! I would highly recommend Bartlett to anyone for all things HVAC.

Gene really is professional and answers all our questions! He's great

He’s the best!

Gene was very courteous and timely for our quarterly HVAC service. We are long time Bartlett customers as they always do EXCELLANT work!

Gene is absolutely amazing! He’s been servicing our 2 units (27 & 22 years old) for 10+ years and they are still going strong. I highly recommend Bartlett!

Gene has been coming to our house for years to service our 3 HVACs. He is kind, knowledgeable, and detailed.

Gene Kelsey is awesome! He is always friendly and knowledgeable. Gene has been my service technician for many years, and he is always welcome here.

He went over everything in detail and provided good advice. Communicated with us for his ETA before arriving. Overall I’d rate five stars.

Gene was absolutely amazing! He diagnosed all of the issues with our HVAC and repaired everything quickly and expertly. He was thorough, professional, and explained everything to us. Because of Gene’s advice, we decided to purchase annual service from Bartlett, and we hope to have Gene come back for all of our HVAC needs in the future. Great job!

Technician Gene Kelsey provided friendly, efficient, outstanding service, just as I have come to expect from all Bartlett technicians and associates during my long-term relationship with the company that has lasted over 30 years.

Gene was extremely nice and explained everything. Great customer service

Gene is the best!

We were so pleased with the service and information. Great experience!!

Gene is always great! Great service, friendly, kind and knowledgeable!

Gene has been servicing our hvac systems for years. He is a pleasure to deal with, provides great service and is some one we definitely have come to trust.

Gene is the best!

Gene is fantastic

Gene is a pleasure to have in your home. He is friendly, prompt and I feel very competent in the job he does.

Professional, kind, and knowledgeable technicians. We have been customers for 14 years and we wouldn’t trust our systems with another company.

Gene is keeping me cool this summer, which I greatly appreciate!!

Gene is professional with a friendly manner.