Years in the Industry:
Best Part of Your Job:
Favorite Product We Recommend:
I am a new customer to Bartlett HVAC.....you all were recommended to by Joe Winland at Old Ivy. The replacement of our new HVAC system yesterday was seamless.....your folks were timely, polite and efficient! I also cannot say enough about the people in the office .....so very professional. It's a pleasure dealing with a group that is so customer friendly.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Linda! We are happy to hear that our installation crew provided you with excellent HVAC service. Thank you for trusting Bartlett HVAC to install your new Carrier AC and furnace!
Great job
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett HVAC to install your new Carrier AC, furnace, and AprilAire dehumidifier!
The crew were very friendly, knowledgeable and easy to talk to. Clean up on both days. Great experience!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Eric! We are happy to hear that you were impressed with our installation team's HVAC knowledge and skill. Thank you for trusting Bartlett HVAC to install your new Fujitsu Mini Split!
Efficient installation! We appreciate Bartlett looking out for our future needs; summer is coming.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Penney! We are proud to know you were pleased with the installation. We promise to always provide the same 5-star service for any of your future HVAC needs. Thank you for trusting Bartlett HVAC to install your new Carrier system!
We had a water leak damage some HVAC ducts under our floor. The original quote/service was based on what our remediation and insurance team found. Rony and Bartlett replaced everything that was actually required - some ducts we didn't know were damaged - and didn't make any assumptions. We wouldn't have let any other vendor touch the HVAC system. Excellent service for 10+ years.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, James! We are honored to know that you trust Bartlett HVAC above all else with all of your HVAC needs! We take great pride in always getting the job done right, so we always double check to make sure everything is in perfect order and that you and your family are 100% satisfied with our service. Thank you for trusting Bartlett HVAC to replace your duct system!
Very professional and knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Nhuy! We are proud to know that you were impressed with our installation crew's expert HVAC knowledge and skill. Thank you for trusting Bartlett HVAC to install your new heat pump!
Great work, professional service
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Sara! We are proud to know that our installation crew provided you with a great install experience. We know you will love your new Carrier furnace! Thank you for trusting Bartlett HVAC with your furnace installation!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Floyd! We are proud to know that our installation team provided you with outstanding service. Thank you for trusting Bartlett HVAC to install your new Carrier furnace!
Team worked quickly and acted in a professional manner.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Noah! We a proud to know our installation team provided you with a great service experience! Thank you for trusting Bartlett HVAC with your new AC and furnace installation!
Bartlett came in a replaced our original basement unit in no time, bringing everything up to code. Running great now and so nice to have a new, high efficiency unit!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, John! We are honored that you trusted Bartlett HVAC to with your new furnace and AC replacement. We are so happy to hear that the system is running great and that you are enjoying your high efficiency Carrier system. Thank you for choosing Bartlett Heating & Cooling!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Olivia! We are honored that you trust Bartlett with all your HVAC needs!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Michael! We are happy to hear that our installation crew provided you with great service. Thank you for trusting Bartlett HVAC to install your new Carrier HVAC system!
The fellows came out and installed my new heating and air system today. They were very professional and knowledgeable about the unit as well as my new thermostat. I have been with the company for 36 years and they have always been very reliable. I would highly recommend them.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review, Polly! We are happy to hear that our installation crew provided you with the same 5-star service that you have received for the past 36 years and that they were able to share some of their expert knowledge with you about your new system and thermostat. We are beyond honored to have amazing clients like you as members of our Bartlett HVAC customer family for such a long time. Thank you for your continued trust in Bartlett HVAC and thank you for recommending us!
COULD NOT HAVE RUN SMOOTHER
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our installation team! We take care of our clients as if they were our family, so we strive to offer competitive prices and top-notch service with all of your HVAC needs. Thank you for trusting and choosing Bartlett Heating and Cooling to install your new Carrier HVAC system! We know you will love it!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Mike! We know you will enjoy your new Carrier HVAC system. Thank you for choosing Bartlett Heating and Cooling to install your system!
Bartlett has been excellent in listening and providing advice to help improve our air quality and the state of our HVAC equipment. A great partner in making decisions but also in the routine maintenance of existing systems.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review, Matt! We are always happy to share our expert HVAC knowledge and provide you with any advice to keep your home comfortable all year round! Thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC systems! We are honored to be the company you trust with all of your HVAC needs.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our install crew and thank you for choosing Bartlett Heating and Cooling, Doug!
Rony did an awesome job installing our new unit! He worked efficiently, was very professional and friendly, answered any and all questions I had. Very thankful for him getting our air back on after five days with none!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Neeley! We are so happy to hear that Rony provided you with 5-star service at your recent installation! Our team loves to share their expert HVAC knowledge, so thank you for allowing Rony that opportunity. Thank you for trusting Bartlett HVAC to install your new AC system and keep your home cool and comfortable!
Team did a great job installing new aircondioner and furnace as far as I can tell just finished installing 45 minutes ago as of this writing of review.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC’s installation crew, John! We know you are going to enjoy your new Carrier heating and cooling system for years to come! Thank you for choosing Bartlett Heating and Cooling!
Romy and Vitali made our AC replacement quick and painless. They were quick, quiet, and clean. Great job guys!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Matthew! We are so happy to hear that Rony and Vitaliy impressed you with their installation skills and that they exemplified Bartlett HVAC’s values. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier AC system!
The team showed up on time, very friendly and professional. One of the best experiences we’ve had! Thanks again!!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Marcela! We are so happy to hear that Rony and Vitaliy provided you with an amazing installation experience with us. Thank YOU for trusting Bartlett Heating and Cooling to install your new AC system and welcome to the Bartlett customer family!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, John! We are happy to be the company you trust with all your HVAC needs. Thank you for calling Bartlett Heating and Cooling to install your new Carrier HVAC system!
Rony did an excellent job installing my new AC unit. He answered all of my questions, kept the worksites clean, and did great work.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Josh! We are so happy to hear that Rony made the installation process so great! Thank you for calling Bartlett HVAC to install your new Carrier AC system and welcome to the Bartlett customer family!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett Heating and Cooling to install your new upstairs HVAC system, Tess!
Response from Bartlett Heating & Cooling:
Thank you for the great review, Margit, and a big THANK YOU for being a great Bartlett HVAC client!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Carol! We know you will love your new Carrier AC system, especially in this heat! Thank you for trusting Bartlett Heating and Cooling to replace your air conditioner!
Bartlett delivers on product, price, and especially service. The people are wonderful and know what they are doing. I highly recommend Bartlett for their products and services.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review, Margaret! We really appreciate the recommendation, especially if it means we get more awesome customers like you and Sam! Thank you for trusting Bartlett Heating and Cooling with all of your HVAC needs, from semi-annual maintenance to installing a new system!
On time, efficient, respectful, made a large furnace fit in a small space - overall just great service.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Mackenzie! We are so happy to know that you were impressed with our expert installation crew! Thank you for trusting Bartlett Heating and Cooling with all of your HVAC needs including installing your new Carrier HVAC system!
Clean up well after completing installation. Explained everything about system thoroughly.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Tom! We are so happy to hear you were impressed with our installation crew’s expert HVAC knowledge. We take a lot of pride in getting the job done right from the moment we arrive until well after we leave, so we will always leave your home exactly as we found it. Thank you for trusting Bartlett HVAC to install your new Carrier HVAC systems!
Great company. The job was a complex job to replace one system and repair a second one. By the end of the day, three crews had arrived to ensure the job was complete. All of the crews were professional and demonstrated excellent teamwork. I have used Bartlett for several years and will continue to do so.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our install crew, Chris! We take pride in doing the job right and ensuring you are 100% satisfied with the service we provide. We are proud and fortunate that we have such a great team the genuinely cares about each other and our customers! Thank you for your continued trust in Bartlett Heating and Cooling, we are honored to be the company you count on for all your HVAC needs.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Alan! We are so happy to hear that you were impressed with our installation team. Thank you for choosing Bartlett HVAC to install your new Carrier AC system. We know it will come in handy this Summer!
The guys were about business all the way!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Sterling. We are so happy to hear you were pleased with our installation crew. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system and we look forward to providing this type of 5 star service with each visit to your home!
Work seemed to progress well.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system, Rich!
The service technician were very courteous, knowledgeable and quick. They did a great job, and left the house as they found it.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kaitlin! We are so happy to hear that you were impressed with our expert installation crew! Thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Megan! We appreciate you choosing Bartlett Heating and Cooling to install your new Carrier HVAC system!
Your employees were pleasant, informative, and efficient. We appreciate them working until 6:30/7 to make sure the HVAC system was installed correctly. It’s most appreciated
Response from Bartlett Heating & Cooling:
Thank you for the awesome review, Ben! We will always make sure the job is done the Bartlett way, which means we will stay as late as we need to in order to make sure you’re 100% happy with the services we provide! We appreciate YOU choosing Bartlett HVAC to install your new Carrier HVAC system!
Very knowledgable and polite'
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jean! And a BIG THANK YOU for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system! We truly appreciate your trust and confidence in us!
Happy with the new system. House feels very comfortable.
Rony and Vasily did a great job. Very professional and patient with all my questions. So happy to be able to change my own filter with easier access. And I like being able to change thermostat from my phone. Also excited about the air purifier as I have asthma and allergies. I also enjoyed speaking with Jeff, Karen, and others at the office. My heat went out while I was having a power outage and Bartlett’s was able to come right away. Responsive and professional! I gave a lower rating for pricing as I am unemployed and it seems like a lot, but I have no experience to compare it to. But Jeff gave me 2 discounts and found a furnace $200 cheaper. Overall, very happy and hope I can figure out the Ecobee app!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of the Bartlett HVAC install team, Teresa! We are so excited to hear that you are excited about your new Ecobee thermostat and your air purifier! We know these accessories to your new furnace are going to help make your life easier and healthier. And we are always just a phone call away if you need us!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling’s install crew! We know you will love your new Carrier heating and cooling system, Irina!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Melissa! We know you will love your new Carrier unit!
Bartlett technicians were great. Very knowledgeable and willing to share without being condescending
Our upstairs unit went out after hours. Within 2 hours Bartlett had it working with a temporary fix. New unit was installed in less than a week. Really happy!!
Response from Bartlett Heating & Cooling:
Thank you Jim! We truly appreciate your trust and confidence in Bartlett HVAC to provide your heating and cooling service and installation needs. And we know you are going to enjoy your new Carrier high efficiency HVAC system for many years to come :-). Again, we thank you for always choosing Bartlett Heating and Cooling to take care of your comfort systems!
Purchasing a new furnace and unit is stressful; however, from my experience with Josh, Jeff, Karen and Rony they made this an amazingly informative and calming process. The Bartlett team provided exceptional customer service - a rarity when dealing with an industry where client’s enter with trust issues. My experience has genuinely placed Bartlett top of list for all hearing and cooling needs.
Response from Bartlett Heating & Cooling:
Wow! Thank you so much for this great 5 star review! And Josh, Karen, Jeff and Rony will all be so pleased to see these high marks :-). We know that investing in a new HVAC system is a big deal and takes trust. We will always work hard to keep your trust! We truly appreciate you choosing Bartlett Heating and Cooling to replace your HVAC and we look forward to providing this level of service with each visit to your home.
Honest, upfront, professional company. Great to work with from start to finish.
Response from Bartlett Heating & Cooling:
Thank you Marcus! We are so glad you are pleased with the Installation of your new HVAC system. Thank you for this 5 star review of Bartlett Heating & Cooling :-)
The guys were professional and did a fabulous job installing our new unit!
Response from Bartlett Heating & Cooling:
Thank you Farrah! The team will be so happy to see these kind remarks! Thank you for always trusting Bartlett Heating & Cooling to take care of your heating and air conditioning needs :-). We appreciate you!
I couldn't be happier with choosing Bartlett. They were knowledgeable, efficient and prompt! I was nervous about diving into this necessary expense but the team at Barlett made it easy. I will definitely recommending them to others!
Response from Bartlett Heating & Cooling:
Thank you! And we couldn't be happier that you trusted Bartlett Heating & Cooling! You are right, it is a big expense, but we will pay sure the comfort and efficiency make it well worth it! And I am so glad to see that our team made it easy. We thank you for recommending Bartlett Heating & Cooling :-)
Great job
Response from Bartlett Heating & Cooling:
Thank you Dennis! I know this new Carrier high efficiency cooling and heating system is going to keep you and your family comfortable for years to come. Thank you for trusting Bartlett Heating and Cooling to replace your HVAC system :-).
Response from Bartlett Heating & Cooling:
Thank you Ola! Thank you for allowing Bartlett Heating and Cooling to replace your AC system :-)