Your Best Choice for Heating & AC Repair in Kennesaw GA | Bartlett Heating & Cooling, Inc (5)

I can always count on and trust Jerry to do a thorough and great job in servicing my heating and air system. Always has a smile on his face, positive attitude and recommends valuable additional services and equipment without a hard sell attitude. He takes the time to explain and address my questions and allow me the opportunity to make the best decision for myself. I appreciate that about him and Bartlett. I’m a loyal customer because of Jerry!

We have no complaints whatsoever. Jerry is thorough, friendly & let's us know what he's doing each step of the way.

Jerry is professional and personable. Does an excellent job in servicing my home.

Extremely knowledgeable, trustworthy technicians and staff who are the real deal. I just had an annual AC tuneup and Jerry did some things that Casteel (my prior furnace and AC company) never did in 11 years. Such as cleaning out the AC unit, measuring the airflow, changing the damper on the duct, sealing up a gap. I am not an AC heating professional, so I just assumed the prior company knew what they were doing for all of these years. I felt very confident in Jerry’s service and would highly recommend him and Bartlett.

Jerry is always on time and provides great service!

Jerry has been servicing our home for many, many years. Each time he is prepared to perform service with the utmost professionalism.

Always goes above and beyond to deliver great service! I am out of state and he cleared a covered drain that was creating a back up. He didn't have to do that. Got wet in the process. So kind.

Jerry always does an excellent job when he does the 6 month maintenance check. It is nice to be able to trust your service technician and know that he has our best interest in mind. Thank you, Jerry.

Technician was very informative, polite and efficient!

Mitchell was so great! He explained everything he did and exactly what needed to be fixed. He also double checked everything before leaving to make sure we were safe and comfortable. He was here a long time so I felt bad, but he was really thorough and made sure our system was running the correct way.

We had another company come out and they sent a tech who diagnosed a gas control valve but didn’t spend a lot of time diagnosing the problem and called the office to get a “quote” only to say “higher” while on the phone. We decided not to use them. Jerry with Bartlett heating came out and said it was the control board after testing everything. He replaced it explaining why it was that instead of the control valve. They charge much less than the other company even if it had been the control valve. Glad we cancelled with the other company and went with Bartlett. Thanks for honest and thorough service !!

We’ve been fortunate to have Jerry Jenkins service our HVAC system for the past year. He has been extremely helpful, knowledgeable, and efficient in solving current issues and identifying potential problems for us to be aware of. As a bonus, he is a genuinely great person.

As always excellent service. Came on time, respected my house. Wore booties in the house.

Jerry was great at explaining everything to me! I appreciate the education!!

Jerry has been servicing our systems from Bartlett for quite a number of years. With this visit, like all the others, Jerry provided excellent, professional service.