Fast and Fantastic Service

Blair - Atlanta, GA
3 days ago

Bartlett was so helpful from the first call to AC instillation. I was very impressed and I’d recommend them to anyone!

Response from Bartlett Heating & Cooling:

This is so great to hear! We will always work hard to keep you impressed :-). And we are honored that you would recommend us-it really means the world to us. Thank you for choosing Bartlett HVAC!

Great!

Carol - Atlanta, GA
9 days ago

Gene was prompt, courteous, and knowledgeable.

Response from Bartlett Heating & Cooling:

Thank you Carol! We really appreciate these kind words about Gene :-). And thank you for choosing Bartlett HVAC.

Great Job On time and efficient

John - Atlanta, GA
15 days ago

Gene Called ahead and was early. Which worked out great for us. He did a great job and was friendly and knowledgeable.

Response from Bartlett Heating & Cooling:

Thank you for this great feedback on Gene! He is such a valuable member of our team! And thank you for choosing Bartlett HVAC :-)

great co to do bus with

Kathy - Atlanta, GA
17 days ago

always great to have you for my service

Response from Bartlett Heating & Cooling:

Thank you! And it has been great providing this service for you for the past 20+ years! Thank you for being an awesome Bartlett HVAC client!

Great service

Eileen - Atlanta, GA
27 days ago

Great explanation of problem and efficient solution!

Response from Bartlett Heating & Cooling:

This is so great to hear! Thank you for taking the time to provide this 5 star review of Bartlett and of Bo. We thank you for being a loyal Bartlett HVAC client for all these years :-)

Great Service

Nancy - Atlanta, GA
69 days ago

Dusty, Blake and Brent were all very friendly and the service was great. Dusty worked with us to arrive at a price we could afford. I would highly recommend Bartlett Heating & Cooling.

Response from Bartlett Heating & Cooling:

Thank you Nancy! I am so glad to hear that Dusty helped you to find the right system for you and Brent & Blake got it installed and up and running. They make a great team! We really appreciate you choosing Bartlett for this important investment. We look forward to taking care of your new system with this same level of service :-)

Great service

Very pleased customer - Atlanta, GA
72 days ago

Response from Bartlett Heating & Cooling:

Thank you Stacey! We appreciate this review and thank you for choosing Bartlett HVAC to replace your HVAC system :-)

Highly recommended

Gary - Atlanta, GA
88 days ago

A great company that I highly recommend. Their people are super and pricing is fair

Response from Bartlett Heating & Cooling:

We really appreciate your kind words on this 5 star review! Thank you for choosing Bartlett HVAC :-)

Great service

Peggy - Atlanta, GA
96 days ago

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Response from Bartlett Heating & Cooling:

Thank you!

Great service arrived on time

Carolyn - Atlanta, GA
98 days ago

Chris was very thorough in his explanation of what needed to be done..very professional.

Excellent - Use This Company

M Rose - Atlanta, GA
106 days ago

The most responsive, courteous, organized, competent, professional HVAC contractor I’ve ever encountered. I had a new unit put in my upstairs and asked Bartlett to return several times to fine-tune the system to my specific needs. They didn’t argue with me like so many other companies have in the past. Their goal was clearly to ensure that I was happy with the results and I felt well taken care of. If you need HVAC work, run don’t walk to your phone and call Bartlett. That said, I do have a suggestion (not criticism :-). It would be great for their technicians to become experts in the new smart technology. We had some installed and my son had to program it after they left. I’m putting this in so readers will know I’m being honest on this review. Final thought: USE BARTLETT for all your HVAC needs!

Chris is great!

Joy - Atlanta, GA
122 days ago

Response from Bartlett Heating & Cooling:

Thank you Joy! We think Chris is pretty great too :-).

Awesome service

Alfred - Atlanta, GA
138 days ago

Bartlett just changed our furnace and moved the location of our condenser. They were prompt, ahead of schedule, and very neat. They explained everything to me.

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review! It sounds like Brent and Bo did a great job replacing your furnace. Thank you for trusting Bartlett HVAC to perform this work!

Very good service!

Neil - Atlanta, GA
146 days ago

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review. And thank you for choosing Bartlett as your HVAC contractor! We appreciate your business :-)

Longtime customer

Iver - Atlanta, GA
184 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5 star review AND for being a long time customer :-)

Wonderful service

Dee - Atlanta, GA
185 days ago

Attention to detail, thorough clean up, it was an easy 2 days install of new heating/cooling system. So glad I chose Bartlett 20 years ago; they have never disappointed

Response from Bartlett Heating & Cooling:

We really appreciate this great review of Brent, Mitchell, Bo and Rony! I know you are going to love your new ducted mini split system. We are so glad you chose Bartlett 20 years ago too, and we look forward to taking care of your HVAC system for another 20 years! Thank you for your business :-)

Great service

Stein - Atlanta, GA
188 days ago

Highly recommended- quality work and excellent pricing

Gary - Atlanta, GA
190 days ago

We used a well known large HVAC co for many years. We discovered that they were recommending unnecessary repairs and their quotes for work were very high. Bartlett was recommended to us and we are very happy. 100% satisfied!

Bartlett Quality Holds

Rosemarie - Atlanta, GA
202 days ago

Team (Brent & crew) arrived on time, professional-polite-personable in dress-speech-behavior-ethics. All worked smoothly, seamlessly together, very focused, intent & polite and gave every impression of being very, very capable for my very limited knowledge of such equipment & installation. Brent & team we’re able to complete install in one very long day so perhaps it was fatigue by days end that caused Brent to be very, very hurried in trying to explain the control panels yet without any indication, any hint at all of how different in nature, sounds, sensitivity this system was than the former. Putting that aside, nevertheless, the system did not work to yield cool air especially needed upstairs. No one called to check on install effectiveness nor was I told to expect a call in a week, which Chris advised me of when I finally called in for help and spoke with ever polite, Karen. In my text reporting of the ultimate successful solution, started by Chris and totally solved by Robert with an excellent overview of the system which helped immensely, initial install defect was solved. Robert did not detail the install issue but was kind to admit it occurred and that my experience of a malfunction was correct. I know Brent & Team were laborious & well-intentioned, and a project with unpredictable variables and incalculable components skipped a beat and was made right through the complete well-oiled team! Thank you. Rosemarie Lownik. (Also I am grateful Travis has ordered new “control panels” encouraged by Chris and then Robert which should facilitate use going forward. Thank you.)

Response from Bartlett Heating & Cooling:

Thank you Rosemarie for such a thoughtful review! Looks like we had couple of "kinks in our system" and we thank you for your patience while we worked through them! Getting a new HVAC system is a big investment and everyone here at Bartlett wants you to be 100% happy and comfortable with your investment. Ducted mini split systems are very different from a "normal" HVAC system and we do make sure that we spend plenty of time going over this when we perform an installation. Again, we really appreciate this feedback-we take it to heart and will use it to do better :-). And thank you for being such a loyal Bartlett client for well over 25 years!! WOW!

Excellentl service

Levine - Atlanta, GA
206 days ago

On time , professional job