Great Service

Deniece - Atlanta, GA
4 days ago

Terrence was very professional and he explained the issue well. I appreciated his expertise.

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Terence! I know this was your 1st time trying Bartlett Heating & Cooling and I am glad to see you are pleased :-). We look forward to helping you in the future with all of your HVAC needs.

Honest!

Mary - Atlanta, GA
5 days ago

Chris has always provided top notch service, explained the process and what needed to be done and he doesn’t push anything, which is really appreciated. He represents your company in the highest degree and I want you to know you have a valuable employee. I’m going to give my brother-in-law the estimates that Chris gave me for the new air conditioners and ask for his guidance. He’s a building contractor and I’ve always valued his opinion.

Response from Bartlett Heating & Cooling:

Wow! Thank you so much for these kind words about Chris! We are certainly so proud to have him on the Bartlett team. We strive for each service visit to be as exactly as you described. We will make sure to give Chris a big "shout out" in our next company meeting. Thank you for being a Bartlett Heating and Cooling Service Agreement member :-).

Bartlett is the Best!

Katherine - Atlanta, GA
7 days ago

Bartlett has been servicing our heating and cooling systems for years. They are always kind, honest, professional, and fairly priced. Terence, in particular, has gone above and beyond to help me in the past... including a 2 am visit when my attic AC pump failed and water was pouring through my bedroom ceiling. You won’t find a company and employees more committed to customer service and to establishing long-term relationships with their clients.

Response from Bartlett Heating & Cooling:

Your 5 star review of Bartlett and Terence is the best kind of encouragement for our team, as this is what we are striving for! At Bartlett Heating & Cooling, we really are looking for long-term relationships with our clients. And thank you for being a Bartlett client since 1999...your loyalty means the world to us! Know that we will continue to work hard to provide this level of service :-)

The Extra Mile on Service

Andrew - Atlanta, GA
12 days ago

Mitchell was friendly, efficient, and went the extra mile to make sure all my needs were met. The whole process including working with the project manager was simple and easy.

Response from Bartlett Heating & Cooling:

Thank you for these kind words about Mitchell! I am so glad that you found the process to be simple and that Mitchell went the extra mile. Thank you for trusting Bartlett Heating and Cooling to install you new Carrier HVAC system for this project :-)

Great service as usual

Jennifer - Atlanta, GA
18 days ago

Always timely, helpful and friendly!

Response from Bartlett Heating & Cooling:

Thank you! This is definitely what we are striving for. We really appreciate you as a Bartlett Heating and Cooling Service Agreement customer :-)

Love Bartlett

Carol - Atlanta, GA
19 days ago

Response from Bartlett Heating & Cooling:

Thank you! The feeling is mural! Thank you for trusting Bartlett Heating and Cooling :-)

Great service

Rebet - Atlanta, GA
39 days ago

Always respectful and courteous. Great service!

Response from Bartlett Heating & Cooling:

Thank you! This is certainly what we strive for! We truly appreciate your business and thank you for choosing Bartlett Heating & Cooling :-)

Great service

Joe - Atlanta, GA
39 days ago

Everytime I work with this company it’s easy!

Response from Bartlett Heating & Cooling:

We love hearing this and we plan to keep it this way! Thank you so much for choosing Bartlett and for taking the time to provide us with this 5 star review :-)

Timely, Thorough, Polite, Quality

Karen - Atlanta, GA
40 days ago

Team arrived timely, placed my full HVAC system while I worked from home without interruption. Polite, professional, and thorough. Bartlett always has high quality workmanship.

Response from Bartlett Heating & Cooling:

Thank you so much for these kind remarks. We are so happy to see that we are providing the level of service that we always strive for. We are honored that you choose Bartlett Heating and Cooling to be your HVAC contractor :-)

Thank you for everything!!

Norman - Atlanta, GA
41 days ago

Response from Bartlett Heating & Cooling:

Thank YOU for everything! We know that you have been a Bartlett Heating & Cooling customer for a long time and multiple homes! We are honored that you have kept Bartlett has your HVAC go to team for all of these years :-)

Top of line service

Joe - Atlanta, GA
59 days ago

What more can I say

Response from Bartlett Heating & Cooling:

Thank you Joe! Brent, Blake and the entire Bartlett team really appreciate this 5 star review. And we all THANK YOU for choosing Bartlett Heating & Cooling to install your new cooling system :-)

Awesome service. Always super nice

Waverly - Atlanta, GA
67 days ago

Response from Bartlett Heating & Cooling:

Thank you Waverly! We will continue to work hard to always deliver this kind of awesome service :-). Thank you so much for trusting Bartlett Heating & Cooling-we appreciate you!

Great service

Fran - Atlanta, GA
68 days ago

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review Fran! We are so happy that you have chosen Bartlett Heating & Cooling as your HVAC service and installation provider. We will always strive to provide this same 5 star level of service for you :-)

GREAT service!!

Susan - Atlanta, GA
72 days ago

Polite, knowledgeable, helpful, professional, consultative, thorough!! Need i say more?

Response from Bartlett Heating & Cooling:

I think that about sums it up! Thank you for this great feedback and we couldn't agree more about Chris! Thank you for choosing Bartlett Heating & Cooling :-)

Great installation crew. Brent has excellent customer service skills.

Spalding - Atlanta, GA
80 days ago

Seamless installation with a great crew

Response from Bartlett Heating & Cooling:

Thank you for this compliment to Brent and the crew! Enjoy your new HVAC system and thank you for trusting Bartlett Heating & Cooling :-)

Great

Tammy - Atlanta, GA
87 days ago

Fast polite excellent service

Response from Bartlett Heating & Cooling:

Thank you Tammy! We appreciate you taking the time to let us know how we are doing. Thank you for choosing Bartlett Heating & Cooling :-)

Great service

Judith - Atlanta, GA
88 days ago

Technician was very thorough and explained all about the i-wave he installed.

Response from Bartlett Heating & Cooling:

You are going to love your new i-wave! Thank you for the kind words about Bo :-). And THANK YOU for being a Bartlett Heating & Cooling client!

Great service and installation crew

Sherri - Atlanta, GA
89 days ago

Awesome price..$300 less than purchase of the same secondary system 5 years ago

Response from Bartlett Heating & Cooling:

Well that doesn't happen often! But we have been running some really great deals this February! Thank you for continuing to trust in Bartlett Heating & Cooling for this project. We truly appreciate this review and appreciate your business :-)

Awesome service!

Jacqui - Atlanta, GA
97 days ago

Thanks for being prompt, knowledgeable and having excellent customer service Mitchell!

Response from Bartlett Heating & Cooling:

Thank YOU for choosing Bartlett HVAC to provide your service and equipment replacement. You selected a great system and I know you are going to love it! We really appreciate the "shout out" to Mitchell...we are so happy to have him on the team :-)

Great service!

Karen - Atlanta, GA
102 days ago

Response from Bartlett Heating & Cooling:

Thank you Karen! Great service is what we strive for! Thank you for choosing Bartlett HVAC :-)