Great installation of new system

Chris - Atlanta, GA
3 days ago

The men from Bartlett did a fantastic job installing my new beautiful Amana furnace and AC unit! They were remarkably efficient and cleaned up everything well. Very friendly hard working, professional men who knew their stuff and answered all my questions. I made the right choice with Bartlett!!!

Response from Bartlett Heating & Cooling:

Hooray! Your new system IS beautiful....just wait to you see how comfortable it makes your home! We are so glad to hear that you are pleased with the system and by the team who installed it. Thank you for choosing Bartlett Heating and Cooling to install your new Amana HVAC system!

Compliment Chris Frais

John - Atlanta, GA
5 days ago

Our air conditioning unit was putting out a troubling noise but plenty of cold air. We shut it down for two days awaiting Chris. After his arrival and restarting the system, Chris immediately diagnosed the problem. It was a harmonic set off by an improperly inserted air filter. Then there was a sound coming from the opposite side of the unit. Again, Chris promptly diagnosed it as a vibration occurring at the juncture of two vent pipes. I value experience and competence. Chris had both in full measure.

Response from Bartlett Heating & Cooling:

Thank you Mr. Westney! We appreciate your kind words and confidence in Chris! Thank you for always choosing Bartlett Heating and Cooling :-)

Great service!

Ashton - Atlanta, GA
6 days ago

Brent came out to replace our furnace. He was on time, knowledgeable About the product, and installed our furnace for which we are so thankful! He walked us through how to use everything on our new thermostat and left the job site clean and tidy. Great experience! Highly recommend.

Response from Bartlett Heating & Cooling:

Thank you Ashton for this 5 star review of Brent and Bartlett Heating & Cooling! Brent is a real pro and we are so happy to hear that your experience was great! Thank you for your trust in Bartlett Heating & Cooling :-)

excellent service

Douglas - Atlanta, GA
7 days ago

Super professional. thorough maintenance, explained everything they did and any options

Response from Bartlett Heating & Cooling:

Thank you for taking the time to provide this review. It sure looks like Jeff checked off all the boxes! Thank you for choosing Bartlett Heating and Cooling :-)

Well done

Ellen - Atlanta, GA
16 days ago

Response from Bartlett Heating & Cooling:

Thank you Ellen! We appreciate this 5 star review of Bartlett Heating & Cooling :-)

Great Job

Brad - Atlanta, GA
26 days ago

Brent and his team did a great job installing 3 units in a single day. Unfortunately one of the units was broken. He was able to fix it until a replacement can be installed.

Response from Bartlett Heating & Cooling:

Thank you Brad! I hope you are enjoying your HVAC systems! I am so sorry that one of your units was damaged, but glad Brent could get it repaired until your replacement unit comes in. As soon as it does, we will be right over to swap out the unit! Our team really appreciates your understanding with this. Thank you for choosing Bartlett Heating and Cooling to replace your HVAC systems :-).

Great Service and Communication

Brad - Atlanta, GA
34 days ago

Response from Bartlett Heating & Cooling:

Thank you Brad! We are so happy to hear that you are pleased with Chris :-). Thank you for choosing Bartlett Heating and Cooling!

HVAC Replacement: Couldn't be more pleased, thank you Bartlett!

Dick - Atlanta, GA
35 days ago

New Carrier system installed yesterday 7/6/20, replaced old faithful Lennox system that was installed when house was built 46 years ago, still doing its job, but time to upgrade. Bartlett advised, did not coerce, and I appreciate that. Plus nice discounts for customer loyalty, pay by check and Carrier rebate.

Response from Bartlett Heating & Cooling:

Wow! Kudos to your 46 year old HVAC system....that is quite a run! We really appreciate you noting that we "advised, not coerced", as it is always our intent to provide the information needed so that you can make the best decisions for your home. Thank you for trusting Bartlett Heating and Cooling to install your new Carrier high efficiency HVAC system :-)

Great Service!!!!!

Mary - Atlanta, GA
40 days ago

Brent and his guys did a great job, answered questions, very neat and they were all so nice. Highly recommend them. And Karen at the office was also great to work with. Thanks so much!!!!

Response from Bartlett Heating & Cooling:

Thank you for this kind review and for recommending Bartlett Heating and Cooling! We know having your HVAC systems is a big undertaking and I'm glad to see the team took such great care. We are so happy to have you as a member of our customer family and look forward to always taking care of all of your HVAC needs. Thank you for trusting Bartlett Heating and Cooling :-)

Always great service

Hunter - Atlanta, GA
48 days ago

I’ve used y’all for years and have never had anything but superior service.

Response from Bartlett Heating & Cooling:

Thank you for always choosing Bartlett Heating & Cooling to service and install your HVAC systems. We are so glad to see that we have provided superior service each time! Thank you for taking the time to provide us with this feedback :-)

Well done

Eric - Atlanta, GA
50 days ago

Timely, pleasant and beat a competitor’s price.

Response from Bartlett Heating & Cooling:

Thank you Eric! We appreciate this feedback from your heating and cooling system replacement. Thank you for choosing Bartlett Heating & Cooling :-)

Great service

Paty - Atlanta, GA
56 days ago

Always on time and very professional

Response from Bartlett Heating & Cooling:

Thank you! We appreciate this 5 star review of Bartlett Heating & Cooling! Thank you for always choosing Bartlett HVAC :-)

Great Service

Deniece - Atlanta, GA
82 days ago

Terrence was very professional and he explained the issue well. I appreciated his expertise.

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Terence! I know this was your 1st time trying Bartlett Heating & Cooling and I am glad to see you are pleased :-). We look forward to helping you in the future with all of your HVAC needs.

Honest!

Mary - Atlanta, GA
84 days ago

Chris has always provided top notch service, explained the process and what needed to be done and he doesn’t push anything, which is really appreciated. He represents your company in the highest degree and I want you to know you have a valuable employee. I’m going to give my brother-in-law the estimates that Chris gave me for the new air conditioners and ask for his guidance. He’s a building contractor and I’ve always valued his opinion.

Response from Bartlett Heating & Cooling:

Wow! Thank you so much for these kind words about Chris! We are certainly so proud to have him on the Bartlett team. We strive for each service visit to be as exactly as you described. We will make sure to give Chris a big "shout out" in our next company meeting. Thank you for being a Bartlett Heating and Cooling Service Agreement member :-).

Bartlett is the Best!

Katherine - Atlanta, GA
85 days ago

Bartlett has been servicing our heating and cooling systems for years. They are always kind, honest, professional, and fairly priced. Terence, in particular, has gone above and beyond to help me in the past... including a 2 am visit when my attic AC pump failed and water was pouring through my bedroom ceiling. You won’t find a company and employees more committed to customer service and to establishing long-term relationships with their clients.

Response from Bartlett Heating & Cooling:

Your 5 star review of Bartlett and Terence is the best kind of encouragement for our team, as this is what we are striving for! At Bartlett Heating & Cooling, we really are looking for long-term relationships with our clients. And thank you for being a Bartlett client since 1999...your loyalty means the world to us! Know that we will continue to work hard to provide this level of service :-)

The Extra Mile on Service

Andrew - Atlanta, GA
91 days ago

Mitchell was friendly, efficient, and went the extra mile to make sure all my needs were met. The whole process including working with the project manager was simple and easy.

Response from Bartlett Heating & Cooling:

Thank you for these kind words about Mitchell! I am so glad that you found the process to be simple and that Mitchell went the extra mile. Thank you for trusting Bartlett Heating and Cooling to install you new Carrier HVAC system for this project :-)

Great service as usual

Jennifer - Atlanta, GA
96 days ago

Always timely, helpful and friendly!

Response from Bartlett Heating & Cooling:

Thank you! This is definitely what we are striving for. We really appreciate you as a Bartlett Heating and Cooling Service Agreement customer :-)

Love Bartlett

Carol - Atlanta, GA
97 days ago

Response from Bartlett Heating & Cooling:

Thank you! The feeling is mural! Thank you for trusting Bartlett Heating and Cooling :-)

Great service

Rebet - Atlanta, GA
117 days ago

Always respectful and courteous. Great service!

Response from Bartlett Heating & Cooling:

Thank you! This is certainly what we strive for! We truly appreciate your business and thank you for choosing Bartlett Heating & Cooling :-)

Great service

Joe - Atlanta, GA
117 days ago

Everytime I work with this company it’s easy!

Response from Bartlett Heating & Cooling:

We love hearing this and we plan to keep it this way! Thank you so much for choosing Bartlett and for taking the time to provide us with this 5 star review :-)