Professional and prepared

Greatrex - Atlanta, GA
4 days ago

Joshua came prepared, checking with our usual service person first to get the history and understand any issues. He was quiet, wore shoe covers in the house as he did the work, and gave us a recap of what he did at the end of the service visit.

Luis was great- very knowledgeable and helpful

Lavinia - Atlanta, GA
16 days ago

Very good-

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Bartlett Heating and Cooling, Lavinia! We are happy to hear you are impressed with Luis’ service!

Great service!

Teresa - Atlanta, GA
17 days ago

Rony and Vasily did a great job. Very professional and patient with all my questions. So happy to be able to change my own filter with easier access. And I like being able to change thermostat from my phone. Also excited about the air purifier as I have asthma and allergies. I also enjoyed speaking with Jeff, Karen, and others at the office. My heat went out while I was having a power outage and Bartlett’s was able to come right away. Responsive and professional! I gave a lower rating for pricing as I am unemployed and it seems like a lot, but I have no experience to compare it to. But Jeff gave me 2 discounts and found a furnace $200 cheaper. Overall, very happy and hope I can figure out the Ecobee app!

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of the Bartlett HVAC install team, Teresa! We are so excited to hear that you are excited about your new Ecobee thermostat and your air purifier! We know these accessories to your new furnace are going to help make your life easier and healthier. And we are always just a phone call away if you need us!

Excellent!

Bill - Atlanta, GA
23 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Bartlett Heating and Cooling, Bill!

Excellent service

Thompson - Atlanta, GA
23 days ago

The tech was very thorough going through the entire system and made good recommendations

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Chad! When you call Bartlett HVAC, you know that you can trust our technicians to do a thorough inspection to ensure your unit is running efficiently! Thank you for being a part of our Bartlett Heating & Cooling family!

Gene

Steven - Atlanta, GA
25 days ago

Gene is our favorite technician

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Gene, Steven! We are honored to have Gene on the Bartlett Heating and Cooling team!

Very knowledgeable- great job!

Harris - Atlanta, GA
28 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of our Bartlett HVAC service technician, Rebecca, and thank you even more for being a part of our Bartlett Heating and Cooling Service Agreement family!

Great Service

Akin - Atlanta, GA
28 days ago

Joshua was punctual, courteous and professional. He serviced our two systems and helped trouble shoot the EcoBee.

Great

Kay - Atlanta, GA
28 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Bartlett HVAC, Kay!

Great Service. Prompt and Professional.

Michael Taliaferro - Atlanta, GA
29 days ago

Josh is the best.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Bartlett HVAC, Michael! We know this will bring a big smile to Josh’s face!

Incredible Service!!!!!!!!!!

Setloff - Atlanta, GA
29 days ago

Joshua was both incredibly knowledgeable and professional. He was able to assess my heating issue and solve the problem promptly.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review! You can always trust Bartlett Heating and Cooling to send out an expert technician when your heat quits working. Thank you for calling Bartlett Heating and Cooling to repair your furnace and perform your annual maintenance, Shelley!

Annual Winter Service

David Binns - Atlanta, GA
30 days ago

Josh was fast, efficient, and informative. I forgot he was even there most of the time during the visit. As always, the service provided was top notch and excellent.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, David and Becky! We are so happy to hear that you were impressed with Josh’s service during your winter maintenance. We know life keeps everyone busy, so we are happy to provide our service as efficiently as possible!

Great service

Chambers - Atlanta, GA
37 days ago

Technician arrived right on time and performed heating service quickly. Excellent job!

Response from Bartlett Heating & Cooling:

Thank YOU for this 5-star review and for being a great Bartlett HVAC customer, Wendy!

Great service

Kathy - Atlanta, GA
38 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Bartlett HVAC, Kathy!

on time, courteous, professional, knowledgable

M28 - Atlanta, GA
39 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Bartlett Heating and Cooling! We not only appreciate all the kind words, but also that you gave us a call to get your heat pump repaired and to keep the church cozy this Christmas!

Josh was great

Celecia - Atlanta, GA
42 days ago

Josh did a great job. Explained everything to me and gave advice.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Ken! We are glad to have Josh on the Bartlett HVAC team!

Great service

Denise - Atlanta, GA
43 days ago

Very friendly and informative

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Bartlett Heating and Cooling, Denise!

Reliable and Trusted

Bryant - Atlanta, GA
43 days ago

I purchased a Carrier heater/air conditioner from Bartlett and ever since have had my cooling and heating systems under service contract with them. Over three or four years they have provided great service and always in a timely manner.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Barbara! We are honored to be the company you call for all of your HVAC services, whether it be for an install, service call, or just a routine maintenance. Thank you for being a long time Bartlett HVAC service agreement family member!

Always great service from Bartlett Heating & Air!!

Barnes - Atlanta, GA
44 days ago

I have been using Bartlett for almost 9 years and they never disappoint. Always great service and personable technicians.

Response from Bartlett Heating & Cooling:

Wow! Thank you for the 5-star review and for being a loyal Bartlett HVAC customer for so long! We have high standards for the quality of work we provide, because we value great customers like you Carrie. We are so happy to hear that you have trusted Bartlett HVAC to provide 5-star service for almost a decade!

Great service

Brad - Atlanta, GA
44 days ago

Chris did a great job as always

Response from Bartlett Heating & Cooling:

Thank you, Brad, for the positive feedback on Chris! We are honored you called Bartlett Heating and Cooling to fix your furnace and to keep you and your family comfortable this winter!