Excellent Customer Service

Christopher - Kennesaw, GA
27 days ago

Jerry was very professional and provided excellent customer service. He was was quick and efficient in his work. He noticed some items that will need to be addressed in the future and provided me a list of recommendations. He was not pushy and left the decision up to me on what to take care of today. I will definitely recommend him and Bartlett to my friends and family.

Response from Bartlett Heating & Cooling:

Thank you Christopher! I know this your 1st time having Bartlett HVAC out to your home, so I am so glad to see that you were pleased with Jerry's service. Our goal is to do exactly what you mentioned: Provide recommendations while leaving the decisions up to you. We look forward to taking care of all of your future HVAC maintenance and service needs :-)

Consistently Amazing service!

David - Kennesaw, GA
66 days ago

Bartlett Heating and cooling is the best! Knowledge, expertise, and the pride taken in their work is second to none!

Great service!

Andy - Kennesaw, GA
69 days ago

You can count on Bo!

Response from Bartlett Heating & Cooling:

Thank you Andy! And thank you for always counting on Bo and Bartlett Heating and Cooling for your HVAC maintenance and service :-).

Always great!!

Amanda - Kennesaw, GA
84 days ago

You guys are the best!

Response from Bartlett Heating & Cooling:

No, YOU'RE the best! We thank you so much for this 5 star review and for thinking so highly of Bartlett Heating & Cooling :-)

Great service as always. Long time customer

Stephen - Kennesaw, GA
87 days ago

Response from Bartlett Heating & Cooling:

Thank you Stephen! We are so happy that you "took us with you" when you moved! We appreciate your loyalty to Bartlett Heating and Cooling and we will work hard to always earn a 5 star review :-).

Great Service and Price

Haley - Kennesaw, GA
259 days ago

On time, professional, didn’t try to charge us for more than we needed.

Response from Bartlett Heating & Cooling:

Thank you! I know this is your 1st time trying Bartlett Heating and Cooling and I am so glad to see that you are pleased with our service. We look forward to seeing you in the fall for your next HVAC maintenance :-)

Awesome Service

Tiffany - Kennesaw, GA
296 days ago

From beginning to end the staff made this a non-event, detailing what was involved with getting a new HVAC system, scheduling, through installation. They were very knowledgeable and answered all of my questions, making what initially felt like an overwhelming proposition into a pleasurable experience. I love my new system and it is sooo "cool"!

Response from Bartlett Heating & Cooling:

We are so glad to hear that you are loving your new HVAC system! We are also so glad that you were pleased with the process as a whole. We know it can be very overwhelming and we want to help ease that feeling as much as possible :-). Thank you for choosing Bartlett Heating and Cooling to replace your mechanical system :-) ENJOY!

Jerry’s Great!

Brian - Kennesaw, GA
309 days ago

Jerry is always friendly, knowledgeable and prompt. A great asset to your team!

Response from Bartlett Heating & Cooling:

Thank you! We are so proud to have Jerry on our team :-). We are pleased that you are happy with your Bartlett Heating and Cooling AC maintenance! Thank you for always calling on Bartlett HVAC.

Always prompt and excellent service.

Rick - Kennesaw, GA
325 days ago

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Bartlett Heating & Cooling! We are so glad you you trust us to provide your HVAC service to your family :-)

Terrance is great

Candice - Kennesaw, GA
335 days ago

I had Terrance three times now. I had him in my old home and when I moved to my new home, I requested him again because he did such a great job explaining what I needed.

Response from Bartlett Heating & Cooling:

We are so happy to see that you are so pleased with our service that you brought us along to your new home! Thank you for trusting in Bartlett Heating and Cooling to provide your AC service :-)

Outstanding service

Keith - Kennesaw, GA
342 days ago

Outstanding service, Jerry did an amazing job, we’re very happy with Bartlett Heating & Cooling company.

Response from Bartlett Heating & Cooling:

We are so appreciative of you taking the time to provide this 5 star review Bartlett Heating & Cooling and Jerry! We will definitely give Jerry a big 'shout out' at the next company meeting. We thank you for being a Bartlett HVAC Service Agreement customer :-)

Great Service! Would not use anyone else for my Heating & Air needs

Joyce - Kennesaw, GA
352 days ago

Response from Bartlett Heating & Cooling:

Yay! Are so happy to hear that you are pleased and wouldn't use anyone else :-). Thank you for being an awesome Bartlett Heating and Cooling customer!

Trustworthy

Michael - Kennesaw, GA
356 days ago

Excellent customer service, beginning with the home office, and definitely with technician Jerry.

Response from Bartlett Heating & Cooling:

Thank you! We really appreciate your kind words about Bartlett and mentioning our office, who all work really hard to provide great service. We are so fortunate to have such a great team and Technician's like Jerry, who does a great job! Thank you for being a Bartlett Heating and Cooling Service Agreement member!

Great service!

David - Kennesaw, GA
423 days ago

Bartlett heating and air is awesome! Jerry is fantastic every time he comes out

Response from Bartlett Heating & Cooling:

Thank you for giving us this 5 star review! We are so happy to hear that you are pleased with Jerry's work. Thank you for being such a great Bartlett Heating & Cooling client :-)

Regular Service

David - Kennesaw, GA
437 days ago

Jerry is great. Love having the same trusted person in my home doing my work and regular inspection/service.

Response from Bartlett Heating & Cooling:

Thank you David! Our technicians really enjoy building these relationships too! For us, a lot of times, it is like visiting a friend that you get to see a couple of times a year! We are so happy to have you as a part of our Bartlett Service Agreement family!

Love this Company

Joanne - Kennesaw, GA
500 days ago

Response from Bartlett Heating & Cooling:

Thank you Joanne! And we love our customers! We really appreciate you choosing Bartlett HVAC!

Always great! Reliable

Arlene - Kennesaw, GA
602 days ago

Bartlett has been serving my family for a few years now. They are all friendly, knowledgeable and dependable. I don’t know how they compare on pricing, but I find in most things you get what you pay for and HVAC is pretty important to my family. Nothing but good things to say about Bartlett!

Got my home air conditioner working. The best service.

Keith - Kennesaw, GA
674 days ago

Have a newborn daughter needed the house cool for her. Tommy got the air working! Now cool and comfortable for my family

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review. I am so glad Tommy was able to get your system back up and running....especially with a newborn in the house. We've gotta keep those sweet little ones nice & comfy! Thank you for trusting Bartlett HVAC to take care of this for you.

As always, great service.

Pat - Kennesaw, GA
747 days ago

Prompt and professional.

Timely, prepared, cost effective, neat!

Stephanie - Kennesaw, GA
757 days ago

Thank you to Bartlett!! Always courteous, on-time, reasonably priced! Explained everything and left their workplace neater than before!