Amazing Service!

Willa - Kennesaw, GA 30152
25 days ago

Mitchell was so great! He explained everything he did and exactly what needed to be fixed. He also double checked everything before leaving to make sure we were safe and comfortable. He was here a long time so I felt bad, but he was really thorough and made sure our system was running the correct way.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Willa! Don’t feel bad; our biggest priority is your comfort, so we will stay out for as long as necessary to get your system running efficiently and effectively! This means double-checking and explaining what we are doing throughout the repair. Thank you for trusting Bartlett HVAC to repair your furnace!

Great experience!

Bill and June C. - Kennesaw, GA 30152
40 days ago

We had another company come out and they sent a tech who diagnosed a gas control valve but didn’t spend a lot of time diagnosing the problem and called the office to get a “quote” only to say “higher” while on the phone. We decided not to use them. Jerry with Bartlett heating came out and said it was the control board after testing everything. He replaced it explaining why it was that instead of the control valve. They charge much less than the other company even if it had been the control valve. Glad we cancelled with the other company and went with Bartlett. Thanks for honest and thorough service !!

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, June! It always puts a big smile on our faces to know that we made such a great first impression. Our motto is “Small town integrity in the big city,” and we are proud to know that Jerry exemplified those values of honesty and integrity. Our goal is to keep you comfortable year-round, whether that be your HVAC systems or your wallet. Thank YOU for trusting Bartlett HVAC with your furnace repair this COLD winter! We are glad you called us, too!

Jerry is the Best!

Austin - Kennesaw, GA 30152
61 days ago

We’ve been fortunate to have Jerry Jenkins service our HVAC system for the past year. He has been extremely helpful, knowledgeable, and efficient in solving current issues and identifying potential problems for us to be aware of. As a bonus, he is a genuinely great person.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review and all of the kind words about Jerry! We are so proud to have him on our team of expert technicians. We promise to always provide the same 5-star quality service that Jerry has provided you with for the past year. Thank you for trusting Jerry and Bartlett with all your HVAC needs. We are honored to have great clients like you and your family!

Semi -Annual service on heating system

Bob - Kennesaw, GA 30144
78 days ago

As always excellent service. Came on time, respected my house. Wore booties in the house.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Bob! Home is where the heart is, so it is important to us that we treat it with care from wearing booties in your home, ensuring your system is working efficiently and cleaning up when we are done. Thank you for trusting Bartlett Heating and Cooling!

Great educator

Jessie - Kennesaw, GA 30152
85 days ago

Jerry was great at explaining everything to me! I appreciate the education!!

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Jessie! We are proud to have expert technicians like Jerry on our team who love to share their knowledge! Thank you for trusting Bartlett Heating and Cooling to perform your semi-annual heat maintenance.

Always the best!

Brian - Kennesaw, GA 30144
92 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Jerry! We think You’re the best and we are honored to be the company you trust with all of your HVAC needs, Brian!

EXCELLENT SERVICE

Allan - Kennesaw, GA 30152
92 days ago

Jerry has been servicing our systems from Bartlett for quite a number of years. With this visit, like all the others, Jerry provided excellent, professional service.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Alan! We strive to provide top-notch service at every visit, so we are proud to know that Jerry always delivers! Thank you for trusting Bartlett Heating and Cooling with all of your HVAC needs for so many years!

Consistently excellent

Michael - Kennesaw, GA 30144
96 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Michael and Pat! We are happy to hear that Jerry always provides your family with excellent service. Thank you for choosing Bartlett Heating and Cooling!

Great service

Derek - Kennesaw, GA 30152
97 days ago

Response from Bartlett Heating & Cooling:

Thank you for the great review, Derek, and thank you for choosing Bartlett HVAC!

Jerry is always efficient and thorough.

Debra - Kennesaw, GA 30152
98 days ago

Great experience

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Debra! We are happy to hear that Jerry always provides you with exceptional HVAC services and that you had a great experience! Thank you for choosing Bartlett HVAC to keep your home warm this Fall.

Always courteous, friendly, thorough, honest

Diane - Kennesaw, GA 30144
112 days ago

Great service

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review and all of the kind words, Diane! We are happy to hear that Jerry exemplifies all our core values. Thank you for choosing Bartlett Heating and Cooling!

HVAC Maintenance

Scott - Kennesaw, GA 30144
118 days ago

Jerry has always been top notch.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of Jerry! We are happy to know that he always provides you with top-notch service. Thank you for choosing Bartlett Heating and Cooling to perform your semi-annual heating maintenance!

Extraordinary service

Jeff - Kennesaw, GA 30152
175 days ago

I just bought a new house and the first day my furnace went out. That evening I choose a furnace and next day it was installed. Bartlett also let me use a temporary spot cooler to keep us comfortable that first night. Brent and Thomas were my heroes who came the next day. To say they were excellent is an understatement. The team was prompt, clean, professional, and did an amazing install. Brent was very respectful and explained everything to my wife. There’s no better HVAC company out there. I highly recommend Bartlett heating and cooling. Great job Bartlett and thank for taking such great care of my family and I.

Response from Bartlett Heating & Cooling:

This put a big smile on our faces, Jeff! Thank you for the 5-star review and all the kind words about Bartlett HVAC and our installation team, Brent and Thomas! We are proud that they provided you with an extraordinary installation experience. We take great pride in doing the job right, and we are happy to hear that Brent and Thomas exemplified our values. Thank you for choosing Bartlett Heating and Cooling, and congratulations on the new house and system!

Great Service

Frances - Kennesaw, GA 30152
186 days ago

Its always a pleasure to see Jerry. He takes very good care of us.

Response from Bartlett Heating & Cooling:

Thank you for all the kind words about Jerry! We are so happy to hear that he has continued to impress you for all these years. Thank you for the 5-star review and thank you for being awesome members of the Bartlett customer family, Chris and Frances!

Great service!

Veronica - Kennesaw, GA 30152
189 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review and for trusting Bartlett HVAC to perform your AC maintenance this HOT summer, Veronica!

Great service!

Sunny - Kennesaw, GA 30152
260 days ago

We had continued exceptional service provided by Jerry from Bartlett heating and air. Grateful for his thorough work!

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review! We are so happy to hear you were impressed with Jerry’s exceptional HVAC knowledge and skills. Thank you for trusting Bartlett Heating and Cooling to keep your home cool this Spring, Sunny!

Love Bartlett

Cyndi - Kennesaw, GA 30152
263 days ago

Response from Bartlett Heating & Cooling:

We love you too, Cyndi! Thank you for the 5-star review and for trusting Bartlett HVAC to keep your home comfortable for so many years!

EXCELLENT SERVICE

KennesawA - Kennesaw, GA 30152
264 days ago

I have been using Bartlett for over 20 years and they continually provide excellent service.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Alan! We are honored to be the company you trust for all your HVAC services for over 20 years. It always puts a smile on our face to know we have awesome clients, like you, as members of our Bartlett customer family!

Great service

Michael - Kennesaw, GA 30144
270 days ago

These guys worked efficiently to get us up and running quickly.

Response from Bartlett Heating & Cooling:

Thank you for the awesome 5-star review of Brent and our install crew! We are so happy to hear that you were impressed with our team. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system, Michael!

As always, great service.

Par - Kennesaw, GA 30144
279 days ago

We true you guys. That says it all.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Pat! We promise to always provide great service, because we have GREAT clients like you and your family! Thank you for trusting Bartlett HVAC to perform your AC maintenance!