Great service

JUDITH - Marietta, GA
15 hours ago

Gene is always friendly and pleasant and answers all questions.

Response from Bartlett Heating & Cooling:

Thank you Judith for this feedback on Gene! And thank you even more for being a loyal Bartlett Heating & Cooling customer :-)

Service

Randy - Marietta, GA
7 days ago

Gene is great - thank you!

Response from Bartlett Heating & Cooling:

Thank you Randy! I know Gene will be pleased to hear that you are pleased with his service. Thank you for being a part of our Bartlett Heating & Cooling family!

Great service!

Belinda - Marietta, GA
9 days ago

Jerry does a great job on servicing units.

Response from Bartlett Heating & Cooling:

Thank you Belinda! We are so glad to see that you are pleased with Jerry and the service he provides. Thank you for being a member of our Bartlett Service Agreement family!

Excellent HVAC Installation

Paul - Marietta, GA
10 days ago

Contacted Bartlett to overcome ongoing issues with a recent home installation by another HVAC contractor. We saw first hand why Bartlett had so many positive reviews over many years. There was a very consistent effort and focus on meeting our needs leading to one of the finest installations we have ever experienced. They really take pride in their work and will leave you smiling. Strongly recommend Bartlett Heating and Cooling! Special thanks to Karen Hill, Dusty Davis, Mitchell Jenkins & the extraordinary Bartlett team! Thank you...

Response from Bartlett Heating & Cooling:

Thank you Paul! We are so honored that you allowed us to take care of your HVAC concerns for you. We are so proud of our team and you are right, everyone takes so much pride in their work. Your 5 star review and acknowledgement of a job well done is the best motivator! We look forward to continuing to provide this level of service with each visit to your home. Again, thank you for choosing Bartlett Heating and Cooling :-)

Good experience

Sharon - Marietta, GA
13 days ago

Response from Bartlett Heating & Cooling:

Thank you Sharon! We are glad to see that you are pleased with the installation of your new Carrier cooling system. Thank you for trusting Bartlett Heating and Cooling with this project :-)

Great Service

Paul - Marietta, GA
14 days ago

Gene did a great job diagnosing and replacing the condensate pump for our HVAC. He was very skilled and patient to answer all of my questions. Karen was very helpful to ensure we received prompt service for our issue! Thank you...

Response from Bartlett Heating & Cooling:

Thank you Paul! I'm glad Gene was able to get the condensate pump replaced quickly. We consider ourselves lucky to have great people like Gene & Karen to help take care of our great clients like you! We thank you for choosing Bartlett Heating and Cooling to take care of replacing your heating and cooling system :-) We are so happy to have you as a member of our Bartlett family!

Great Service

Dorothy - Marietta, GA
16 days ago

I have been doing business with Bartlett for sixteen years and have never had a problem with the service technicians having to do repeat work. Their work is excellent; the company is highly responsive and easy to work with.

Response from Bartlett Heating & Cooling:

Thank you Dorothy! It has always been such a pleasure to work with you :-) We appreciate these kind and encouraging words about our team at Bartlett Heating & Cooling.

Flawless Install

Jessica - Marietta, GA
21 days ago

Our HVAC installers arrived on time. I was concerned about possible damage to doors floors etc. because of the location of the HVAC but installers were extremely careful and neat. They answered all our questions. We got a full tour of the installation. Willing to spend whatever time it took. Very knowledgeable and professional.

Jackson New AC and Furnace

Jeff - Marietta, GA
57 days ago

Great install team. Very friendly and kept things clean even on a terribly rainy day.

Response from Bartlett Heating & Cooling:

Thank you! It was a very rainy day and I am glad to see that our install team still kept everything clean :-). Drop clothes & shoe covers really help! Thank you for choosing Bartlett Heating and Cooling to replace your HVAC system. We truly appreciate your trust and confidence in us :-)

Great service, but I need the white PVC drain pipe from the house on the outside to be longer to prevent water at the foundation. Both installers were

Reba - Marietta, GA
73 days ago

I like the company and its employees. From what I could tell, Mitchell & his partner did a great job. They were on time and prepared to install my entire HVAC upstairs unit. Not only were they efficient, Mitchell & his fellow installer were polite, competent, and friendly.

Great Service after Sale

Marietta HVAC Customer - Marietta, GA
75 days ago

Response from Bartlett Heating & Cooling:

Thank you Eve for placing your trust in Bartlett Heating and Cooling to replace your HVAC systems. We always strive to provide the same level of great service after the sale as we do before the sale. We are happy to have you as a member of our customer family :-).

Great service

Jim - Marietta, GA
75 days ago

Great service.Gene is fantastic, easy to deral with, and great communicator.

Response from Bartlett Heating & Cooling:

Thank you Jim! Gene is a great technician and we really appreciate this acknowledgement of his hard work. Thank you for choosing Bartlett Heating and Cooling as your HVAC company!

Great service

Justin - Marietta, GA
85 days ago

Jeff was a pleasure to work with and answered every question I had. Look forward to working you guys again.

Response from Bartlett Heating & Cooling:

Thank you Justin! I am so happy to see that you liked working with Jeff. We welcome you to our Service Agreement family and look forward to seeing you in the fall :-)

Tommy 5 star service!!

Pamela - Marietta, GA
86 days ago

Tommy was very friendly and helpful. He was great at explaining the issues with my AC unit and was able to fix it and get it cooling quickly. I highly recommend Tommy for technician of the year!

Response from Bartlett Heating & Cooling:

Thank you! We really appreciate this 5 star review of Bartlett Heating and Cooling and the BIG shout out to Tommy. Consider your nomination officially submitted :-). Thank you so much for choosing Bartlett Heating and Cooling.

Excellent Service

Robert - Marietta, GA
86 days ago

AC wasn't cooling. Tech was there on time and did a great job of analyzing and finding that the capacitor needed replacing. Bartlett had previously worked on an AC unit for us at another location. Same great service was why I called again.

Response from Bartlett Heating & Cooling:

I am so glad we were able to help you out with your no cooling situation. Thank you for the kind words about our service and our technicians. We appreciate that you are a loyal Bartlett Heating and Cooling Service Agreement member :-)

Great Service

Eileen - Marietta, GA
91 days ago

Response from Bartlett Heating & Cooling:

Thank you! We are so happy to see that you are pleased with Jeff's service. Thank you for being a great Bartlett Heating and Cooling Service Agreement customer :-)

Great Service!

Asako - Marietta, GA
96 days ago

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Bartlett Heating & Cooling!

Excellent service

Dixie - Marietta, GA
106 days ago

Jerry, as always was punctual, courteous, helpful, informative, knowledgeable, and completed our service with a smile. No worries with such a competent technician!

Response from Bartlett Heating & Cooling:

Yes! This describes Jerry so well! Thank you for these kind words -I know it will an even bigger smile to his face :-). Thank you for being a great Bartlett Heating and Cooling Service Agreement customer!

Very happy

Ashley - Marietta, GA
110 days ago

We are very happy with our new a/c and furnace and can already tell a difference in the efficiency of cooling our home. The install team was great and answered all our questions.

Response from Bartlett Heating & Cooling:

Thank you Ashley! We are so glad that you are happy with your new HVAC system. We know it will keep you comfortable to years to come :-). Thank you so much for choosing Bartlett Heating and Cooling and for these kind words about our installation team -)

Fantastic service

Bobby - Marietta, GA
124 days ago

Response from Bartlett Heating & Cooling:

Thank you Bobby! We are so glad to see that you are pleased with Bartlett Heating & Cooling :-)