Service Tech Chris-great service and very thorough

John Solet - Marietta, GA
3 days ago

Chris provides outstanding service and provides in-depth explanation on what problems he is trying solve.

Fantastic service as always!

Andrea - Marietta, GA
4 days ago

Great Service

Wendy - Marietta, GA
4 days ago

Awesome

Brian - Marietta, GA
5 days ago

Could not ask for more

Great service & great price

Charles - Marietta, GA
7 days ago

Right on time. Come in started working. Kept us how things were going. Cleaned everything up. Asked for new vent put and brought a vacuum in and cleaned up saw dust. Polite in all respects.

Great service

Cassandra - Marietta, GA
7 days ago

I had my HVAC serviced today and Terrance M., the technician provided great customer service and answered any questions I had. I would highly recommend everyone choose Bartlett Heating and Air for heating and cooling products and service.😊

Great service

Charles - Marietta, GA
10 days ago

Needed to have have unit serviced found out unit 16 years old and really needed to be replaced. We were showed how bad it had gotten. No pressure to buy from Bartletts but believe they give the best advice and felt not need to have anyone else to give quote. Had a choice of 3 different units within a couple of hours. Everyone we have dealt with has a smile and great advice for our needs.

Great job all around!

Brian - Marietta, GA
11 days ago

Great work all around from precalls to performance. Great job guys.

Beyond what I expected

Pam - Marietta, GA
12 days ago

Terence came out to do a routine furnace check up and I told him everything was working fine. I didn't mention this annoying sound I could hear in the master bedroom when the furnace runs. When Terence was done, he came down and said "oh by the way, I got rid of that noise in the bedroom by tightening up some of the screws". He was professional and very pleasant to work with.

Great service, no follow up

Michelle - Marietta, GA
15 days ago

The tech, Jerry, was great. He came out on a very hot holiday weekend at the last minute and took care of our needs. I was so impressed by the time and care he took to explain the issues to us and take care of our problems. He was truly a godsend. He impressed me so much, I decided to take his upsell offer on a maintenance package for my heating and cooling system. Jerry indicated they would follow up with a call and the paperwork about the maintenance, and I have heard nothing from them. We agreed that the first maintenance call would be on October or November, and they have not contacted me to schedule.

Great service

Jimmy - Marietta, GA
17 days ago

Happy with service

Darla - Marietta, GA
17 days ago

Great Service

Bowen - Marietta, GA
18 days ago

I have used Bartlett for my last several issues with my units. Jerry is extremely polite and very knowledgeable. Always able to fix the issue and a pleasure to work with. They're my "go to" company when I need my heating or a/c units worked on.

Always great service

Bill - Marietta, GA
19 days ago

Jerry Jenkins is the only face I know at Bartlett H&C ... have used Bartlett as my HVAC provider since moving here in late '14 and Jerry is the only tech that I've ever seen. (I assume a smart strategy by Bartlett to try to always have the same tech matched up with a particular customer to build a comfort level). But the service is always completed quickly, Jerry will offer proposals for system improvements (I suspect Bartlett encouraged) but never pushes, does provides alternative (even including some perhaps lesser options (even a 'do-it-yourself' option or two). He's always got the time and not rushed to leave so with answer questions or add clarity as needed. I can't really comment on Bartlett's prices as I'm not calibrated on this market" I moved from an area well down in SouthWest Georgia (I suspect a less expensive market) and had the same provider for 33 years. The only comparison that I can offer is for the optional semi-annual system checks and this is about the same in both locations. But I can comment on service and it is excellent. Even calling for an appointment is efficient and to date, the service always arrives on time for the scheduled service.

ttggfg

Nick - Marietta, GA
25 days ago

hgff

Great Service

Phil - Marietta, GA
27 days ago

Chris and the guys at Bartlett have been great from the initial estimate, through installation and even after installation when I needed them to come out and address a question I had. There were some changes to my initial order for an in duct dehumdifier that had to be made on the fly, and they made those changes to my satisfaction. After install I had an issue with condensation being piped out of the house and Chris came out the day of, and addressed the issues free of charge. These guys live up to their customer service promise.

Timely service.

Sue - Marietta, GA
35 days ago

Great Service.

Scott - Marietta, GA
46 days ago

Chris is very knowledgeable and friendly. Service with a smile!

Timely service

Carol - Marietta, GA
46 days ago

Professional and courteous

HVAC fall service. As always, great service from Jerry!

Robin - Marietta, GA
54 days ago