Great Service - love Jerry

Susan - Smyrna, GA
3 days ago

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Jerry! And thank you for being a loyal Bartlett HVAC client for over 20 year! We truly do appreciate you :-)

Excellent service!

Talisa - Smyrna, GA
5 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5 star review Talisa! And thank you for being Bartlett HVAC client!

Jerry does a fantastic job. Very professional and always on time.

Dorothy - Smyrna, GA
5 days ago

Response from Bartlett Heating & Cooling:

Thank you Dorothy! We really appreciate this 5 star review of Jerry! And we appreciate you choosing Bartlett HVAC as your service provider!

Great Service

Ann - Smyrna, GA
11 days ago

Moved upstairs thermostat. Courteous, personable & professional. Excellent job as always. I’ve already texted Donald Fontenot whom your company recommends to repair the wall

Great service

Pam - Smyrna, GA
48 days ago

Response from Bartlett Heating & Cooling:

Thank you Pam! We appreciate this 5 star review :-)

Great

Louisa - Smyrna, GA
57 days ago

Excellent service person.

Excellent Service

Maggie - Smyrna, GA
61 days ago

Very personable and professional!!! Took great care in explaining the setup and system operation.

Great service

Mary - Smyrna, GA
68 days ago

Gene was here in a timely manner, as this was an emergency and was able to pinpoint the problem, order the part and return first thing the next morning to install the part.

Response from Bartlett Heating & Cooling:

Thank you for this great feedback on Gene! And we were so happy that we were able to get the part quickly so we could get your system working like it should be. We really appreciate you calling on Bartlett Heating & Cooling to take care of this for you :-)

Pleased

David - Smyrna, GA
88 days ago

Work was done efficiently in a timely manner.

Great install!

Judy - Smyrna, GA
90 days ago

Mitchell and his helper arrived right on time, were very neat, clean, informative and efficient in getting my new HVAC system up and running.

Response from Bartlett Heating & Cooling:

Thank you for trusting Bartlett to perform your HVAC system replacement! Mitchell and Rony are a great team and we are so happy to hear that they took such great care. I know you are going to really enjoy your new new HVAC system. Again, we thank you for trusting Bartlett with this investment :-)

Excellent as usual

Kurt - Smyrna, GA
94 days ago

Arrived on time and got the installation done in a timely and efficient manner. I like to know what's going on and they were happy to answer my questions.

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of our installation team, Brent & Blake. We appreciate your business Kurt!

Great s

Clifford - Smyrna, GA
96 days ago

Response from Bartlett Heating & Cooling:

Thank you Clifford! We know you are going to enjoy your new heating and cooling system. And by having your duct system also replaced, you should have even better indoor air quality and better savings on your utility bills! We really appreciate you choosing Bartlett Heating & Cooling :-).

Outstanding

Paul - Smyrna, GA
103 days ago

Terrance was very professional and was what I have come to expect from years of using Bartlett Heating and Air. Highly recommend

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Terence and Bartlett HVAC! You can count on us to continuing to deliver this level of service with each visit! We really appreciate the recommendation. Thank you for choosing Bartlett HVAC :-)

Professional service

Andrew - Smyrna, GA
112 days ago

From the moment I called Bartlett to have my old AC services everyone I worked with was very accommodating. I was able to get an appointment the next day and that repair price was credited towards my new unit that we had installed a month later. Dusty, the rep I worked with, listened to my needs and found a unit within my price range and did not try to pressure me into something more expensive like other companies I’ve dealt with. The installers were nice and polite and worked quickly and quietly. The installers even got done a couple hours earlier than they estimated originally. Overall a great experience.

Response from Bartlett Heating & Cooling:

We are glowing over here! Thank you for this wonderful review of the Bartlett HVAC crew! This is what we strive for every day. We really appreciate you trusting Bartlett to take care of your HVAC system replacement. We will always work hard to make sure anytime you need us, we ensure a great experience :-).

Good Service Call to Deliver Bad News

Kurt - Smyrna, GA
116 days ago

Two months ago our upstairs A/C unit froze up. It cost us $400 to apply a leak sealant kit and add refrigerant to get the unit running again. Now it froze up again and Gene found a leak in the coil that, apparently the sealant kit didn't fix. It now appears we'll have to replace the coil at a cost of $2000. Gene did a great job of finding the leak and explaining our options going forward.

Response from Bartlett Heating & Cooling:

Ugh.....I'm sorry we had to deliver some bad news today. I'm glad Gene gave you some good options to get everything back up and running. We really appreciate this 5 star review and we thank you for being a Bartlett HVAC client for over 20 years now! What an honor for us :-)

Great Service

Tami - Smyrna, GA
122 days ago

If you want a great price and great workmanship call Barlett Heating & cooling. From Karen in the front office to Mitchell and Rodney the installers, they went beyond the call of duty to insure customer satisfaction. the installation was done in a timely manor and very much to my satisfaction. I highly recommend Bartlett.

Response from Bartlett Heating & Cooling:

Thank you for choosing Bartlett HVAC to replace your HVAC system. We are so happy that are please with the installation! You are right, the entire Bartlett team wants to make sure that you are pleased with every aspect of your new system, as well as the process. We really appreciate this 5 star review of Bartlett and the kind word about Karen, Mitchell and Rony!

System replaced

James - Smyrna, GA
147 days ago

Overall very pleased

Josh - Smyrna, GA
148 days ago

I found Brent and his assistant very professional, friendly, patient with my questions, and efficient. They didn't wast time, answered all our questions, and were done with their work sooner than expected.

Great Work and Service

Bruce - Smyrna, GA
155 days ago

I had Bartlett replace one of my AC units and they handled everything from scheduling to install. The team did a great job and cleaned up after themselves. A local company you can trust to handle all of you HVAC needs.

Response from Bartlett Heating & Cooling:

Thank you Bruce for trusting Bartlett HVAC to replace your cooling system. I am so glad the team did such a great job for you! We really appreciate you choosing Bartlett HVAC and for giving us this great review.

Great Service and technician

Judy - Smyrna, GA
155 days ago

Response from Bartlett Heating & Cooling:

Thank you!