Wonderful service.

Brenda - Smyrna, GA
18 hours ago

Very pleased with Jerry Jenkins’ professionalism & his desire to know & resolve any concerns.

Friendly and professional

Carla - Smyrna, GA
4 days ago

Arrived during expected window. Answered all questions thoroughly and was friendly and very professional. I would recommend Bartlett to anyone!

Response from Bartlett Heating & Cooling:

Thank you Carla! We truly appreciate your kind words and your willingness to recommend us. Thank you for being an awesome member of our Bartlett Heating and Cooling customer family :-)

Great Service

Bruce - Smyrna, GA
10 days ago

As always, Gebe, and the entire crew at Bartlett are easy to deal with, knowledgeable, and honest. From scheduling the appointment to the actual service you will be pleased every step of the way.

Response from Bartlett Heating & Cooling:

Thank you Bruce! The entire team will be so happy to see this review, as it is so important to all of us that every interaction you have with each person on team is 5 star worthy! We appreciate the kind words, which help keep us motivated :-)

Great customer service and cared for my pet!

Nicole - Smyrna, GA
10 days ago

Response from Bartlett Heating & Cooling:

Yes! We love our 4 legged customers too! Welcome to our Bartlett Heating and Cooling customer family :-) Thank you for taking the time to provide this review.

Homeowner

Debbie - Smyrna, GA
10 days ago

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review!

Wonderful

Fred Salati - Smyrna, GA
11 days ago

Mitchell took very good care of our two units. He also explained very clearly what is needed. He skillfully added improvements and gave good advice.

Response from Bartlett Heating & Cooling:

Thank you Fred! We are glad to see that you are pleased with Mitchell's service and that he took good care of you :-). Thank you for being a member of our Bartlett Heating and Cooling Service Agreement family!

Great Customer Service

Bob W - Smyrna, GA
12 days ago

I called your company late one day to see about getting my humidifier (installed by another company) working correctly. I asked the receptionist if I might speak with a technician or someone knowledgeable about humidifiers. She said all the technicians were out doing service calls and She would connect me with Travis in the parts department who might be able answer my questions or get me the help I needed. That turned out to be an understatement. In talking with Travis I found someone who would take the time to truly listen to what my problem was and then basically selling me on getting someone from your company with the highest level of knowledge regarding humidifiers to come on a service call and evaluate my HVAC system. He also took the time to tell me about the company itself. I was pleased to learn it was a family business with owners or relatives of owners living in my general area of Forest Park in Smyrna. The bottom line was he truly sold me on the expertise and professionalism of the company as well as the fact that it was locally owned and operated. I’m almost sure I kept him on the phone after his normal quitting time but he never seemed rushed or irritated with the extra time spent. Travis is an excellent spokesperson for your company and his manner is such that he provides a prospective customer with an example of true customer service that you then expect the rest of the organization to emulate. Travis is clearly a valuable asset to your company.

Always reliable, courteous service

Lisa - Smyrna, GA
12 days ago

Response from Bartlett Heating & Cooling:

Thank you Lisa! We know how important it is that you receive consistently reliable and courteous service from your HVAC provider and are glad to see that we are hitting the mark. Thank you for trusting Bartlett Heating and Cooling to take care of all of your HVAC service and maintenance :-)

Thank you!

Courtney - Smyrna, GA
12 days ago

Professional as always!

Response from Bartlett Heating & Cooling:

Thank you Courtney! We are so happy that you are pleased with our service. Thank you for always trusting Bartlett Heating and Cooling to provide you HVAC maintenance and service :-)

Wonderful Service Restoring Heat on Weekend Call

Jann - Smyrna, GA
14 days ago

Tommy did an excellent job finding and correcting the problem with our HVAC system when we made an emergency call on Saturday morning after it quit heating. He cleaned the furnace with chemicals and removed the dust, dirt, and fuzzy cat hair that had stopped air flow and made the furnace overheat. Then He installed an ionizing air filter to help prevent the problem from occurring again, and make much cleaner, healthier air for everyone to breathe. Thank you to Tommy and Bartlett Heating and Cooling for a job very well done! It's a delight to have you to take care of our HVAC system.

Response from Bartlett Heating & Cooling:

Thank you for this great 5 star review to kick off our Monday! We are so happy that you trusted Bartlett Heating and Cooling to repair your heating system this weekend. And like you mentioned, now your air is going to be a lot healthier, which is great timing for the allergy season we are about to enter :-). We truly appreciate your business and look forward to seeing you more often, since you are now a member of our Bartlett Heating & Cooling Service Agreement family!

Fab service

Susan - Smyrna, GA
17 days ago

Yearly maintenance agreement with Bartlett ... always professional and take great care of my units.

Response from Bartlett Heating & Cooling:

Thank you Susan! We appreciate this 5 star review and kind words. Thank you for always trusting Bartlett Heating and Cooling for your annual HVAC maintenance :-)

Great service , done quickly

Dennis - Smyrna, GA
21 days ago

Woke up with no heat. Called and they were there and had it going within a couple of hours.

Response from Bartlett Heating & Cooling:

Thank you Dennis for calling Bartlett Heating and Cooling to repair your furnace. I am so glad to see that we could restore your heating with just a couple of hours, as that is always our goal! We truly appreciate this 5 star review :-)

Great Service!

Seth - Smyrna, GA
22 days ago

Communication was great and work was excellent.

Neat and Polite

Lauri - Smyrna, GA
25 days ago

Response from Bartlett Heating & Cooling:

Thank you Lauri! Terence takes a lot of pride in his work so I know he will be happy to see this feedback. Thank you for always trusting Bartlett Heating and Cooling to provide your furnace and AC maintenance :-)

Great service!!

Luberta - Smyrna, GA
30 days ago

Terrance is kind, caring and professional. You better keep him😄

Response from Bartlett Heating & Cooling:

Thank you Luberta! We couldn't agree more about Terence AND keeping him on the team! Thank you so much for this kind feedback and for trusting Bartlett Heating and Cooling :-)

Terence is the best!

Travis - Smyrna, GA
31 days ago

Terence is extremely professional on every visit. He is thorough in his assessments of my heating and cooling systems. He takes his work seriously and hope he gets a nice sized raise this year!

Response from Bartlett Heating & Cooling:

Thanks Travis! We are so glad to see that Terence is doing such a great job for you. We'll definitely take you suggestion into account :-). Thank you so much for being a loyal Bartlett Heating and Cooling customer. We appreciate you!

Great service!

Aaron - Smyrna, GA
31 days ago

Terrance was great to work with he is as knowledgeable and performed the service quick answer efficiently. Thank you.

Response from Bartlett Heating & Cooling:

Thank you Aaron! We are so pleased that you are happy with the service Terence provided. Thank you for always trusting Bartlett Heating and Cooling to perform your HVAC maintenance :-)

Great service

Jeremy - Smyrna, GA
32 days ago

I can’t say enough about the great service from Terence at Bartlett. Our system is quite old, and when your heat goes out on one of the coldest days of the year, you want quick and honest service. We got that with Terence! He explained everything, was patient, and was able to get our system back up and running. Nice to have a warm house again!!

Response from Bartlett Heating & Cooling:

Thank you Jeremy! I am so glad we were able to get your heating system restored quickly because it is way too cold to go without heat today! Thank you for calling on Bartlett Heating and Cooling to repair your heating system.

Amazing Service!

Maggie - Smyrna, GA
32 days ago

Was great, serviced our unit and was efficient and gave us great recommendations!

Response from Bartlett Heating & Cooling:

Thank you Maggie! We are so happy to see that you are pleased with our service! Thank you for being a member of our Bartlett Heating and Cooling customer family :-)

4691 Cheviot way

James - Smyrna, GA
33 days ago

He was very professional, explained everything thoroughly and was pleasant

Response from Bartlett Heating & Cooling:

Thank you James! We are glad to see this great feedback on Terence. Thank you for being an important member of our Bartlett Heating and Cooling customer family :-)