Professional service, explained what was not working, provide solutions and the charge was respectable!

Richard - Smyrna, GA
2 days ago

I felt confident that what was being fixed was what needed to be done. And that it was done right the first time. It was satisfying to know what I was paying for was going to fix the problem.

Response from Bartlett Heating & Cooling:

Thank you Richard! We are so glad that when your AC stopping cooling, you decided to call Bartlett Heating & Cooling :-). Sounds like Mitchell got everything back up and running. Welcome to our Bartlett HVAC Service Agreement family!

Excellent Service

Erin - Smyrna, GA
8 days ago

Absolutely top notch service! Tommy has taken amazing care of my HVAC over the years and the ladies in the office are always so kind and helpful!

Response from Bartlett Heating & Cooling:

Thank you Erin! We are so happy that you are pleased with Tommy and we appreciate the "shout out" to the office team :-). Thank you for always choosing Bartlett Heating & Cooling.

Great Job

Paul - Smyrna, GA
8 days ago

Guys were neat and professional.

Response from Bartlett Heating & Cooling:

Thank you Paul! We truly appreciate your trust and confidence in Bartlett Heating & Cooling to replace your HVAC system. We know you are going to get years of comfort and energy efficiency from it! Again, we thank you for choosing Bartlett Heating and Cooling and look forward to continuing to provide your HVAC service :-)

New A/C fast and reasonably priced

BM - Smyrna, GA
14 days ago

New A/C unit was installed quickly and professionally at a reasonable price. Give them the opportunity to match the price of their competitors.

Response from Bartlett Heating & Cooling:

Thank you Bucky! We truly appreciate your trust and confidence in our team to replace your HVAC system. Thank you for choosing Bartlett Heating & Cooling :-)

Follow up needed

Mark - Smyrna, GA
15 days ago

Tech corrected the AC issue, but resulted in new issues with the thermostat. Verbally walked me through thermostat corrections, but it didn’t correct all remaining issues. On the schedule for followup call 48 hrs post to hopefully correct open items

Air Conditioner Repair

Michelle - Smyrna, GA
21 days ago

Excellent service. Very knowledgeable and personable technician.

Response from Bartlett Heating & Cooling:

Thank you Michelle for this 5 star review of Bartlett Heating & Cooling and Tommy! We are so pleased that you are pleased with our service. Welcome to the Bartlett Heating & Cooling family. We look forward to providing this level of service with each visit to your home :-)

Outstanding Quality Company

Barbara - Smyrna, GA
59 days ago

We have had Bartlett Service for a long time and Jeff has been our tech for a number of years. He is a highly qualified tech and his communication is excellent with customers in terms of explaining service issues if any. The company as a whole operates on high standards and ethics. Will not try to sell you the bridge in the desert. The key for us as customers is to keep service up on a timely basis (2X a year). Highly recommend the company. Thank you Bartlett and Jeff! All the best. Joe/Barbara Winland

Response from Bartlett Heating & Cooling:

Thank you so much for this 5 star review of Bartlett Heating & Cooling and Jeff! We truly appreciate the time you took to provide such thorough feedback as it really does help raise the bar and provide encouragement to our team. Thank you for always recommending Bartlett Heating and Cooling. We will continue to work hard for you with each visit :-)

Great HVAC Service

Jim - Smyrna, GA
59 days ago

Have used Bartlett for several years now and never disappointed. Prompt, courteous, professional service.

Response from Bartlett Heating & Cooling:

Thank you for always choosing Bartlett Heating and Cooling! We appreciate this feedback and look forward to continuing to provide this level of service :-)

Bartlett is the best

Joan - Smyrna, GA
62 days ago

I have been using Bartlett for more than 10 years. They excel at customer service and offer quality products with reasonable prices.

Response from Bartlett Heating & Cooling:

Thank you Joan! It means the world to us that you have called on Bartlett HVAC for over 10 years now. We truly appreciate your loyalty and trust in Bartlett Heating and Cooling :-)

Awesome from beginning to end

Oliver - Smyrna, GA
64 days ago

From the first reaction to the review - they did an awesome job top to bottom

Outstanding experience

Stella - Smyrna, GA
74 days ago

Jeff Benton came to our home today to give an estimate on replacing a heat pump. He is extremely knowledgeable, professional and personable. He answered all my questions with explanations that I could understand.

Response from Bartlett Heating & Cooling:

Thank you Ralph! We are proud to have Jeff are our team and are so glad you are pleased. Thank you for the opportunity to provide you with a quote to replace your HVAC system. We look forward to helping you with this project :-)

Work appears to be professional, diligent and reliable.

Joel - Smyrna, GA
79 days ago

I have used Bartlett for about 30 years and have never been disappointed.

Response from Bartlett Heating & Cooling:

Thank you Joel! We appreciate your trust and confidence in Bartlett Heating and Cooling for the past 30 years. We look forward to continuing to serve you for the next 30!

great job

Hillmon - Smyrna, GA
84 days ago

Response from Bartlett Heating & Cooling:

Thank you for trusting Bartlett Heating and Cooling to replace your HVAC with a new Carrier ultra high efficiency GreenSpeed heating and cooling system. We know you are going to enjoy it for years to come! We truly appreciate this 5 star review and appreciate even more you being a Bartlett Heating and Cooling customer :-)

Efficient Installation

Sherry - Smyrna, GA
95 days ago

Response from Bartlett Heating & Cooling:

Thank you for trusting Bartlett Heating and Cooling to replace your HVAC system. Your new Carrier system will bring years of comfort and added efficiency to your home. You have been a Bartlett Heating and Cooling client for a long time and we truly appreciate you :-)

Wonderful service.

Brenda - Smyrna, GA
97 days ago

Very pleased with Jerry Jenkins’ professionalism & his desire to know & resolve any concerns.

Response from Bartlett Heating & Cooling:

Thank Brenda! I am so pleased to see that Jerry provided such wonderful service. It is important to our team to make sure that we always resolve any concerns you may have and ensure your HVAC is working at peak performance! Thank you for being a Bartlett Heating and Cooling client :-)

Friendly and professional

Carla - Smyrna, GA
101 days ago

Arrived during expected window. Answered all questions thoroughly and was friendly and very professional. I would recommend Bartlett to anyone!

Response from Bartlett Heating & Cooling:

Thank you Carla! We truly appreciate your kind words and your willingness to recommend us. Thank you for being an awesome member of our Bartlett Heating and Cooling customer family :-)

Great Service

Bruce - Smyrna, GA
107 days ago

As always, Gebe, and the entire crew at Bartlett are easy to deal with, knowledgeable, and honest. From scheduling the appointment to the actual service you will be pleased every step of the way.

Response from Bartlett Heating & Cooling:

Thank you Bruce! The entire team will be so happy to see this review, as it is so important to all of us that every interaction you have with each person on team is 5 star worthy! We appreciate the kind words, which help keep us motivated :-)

Great customer service and cared for my pet!

Nicole - Smyrna, GA
107 days ago

Response from Bartlett Heating & Cooling:

Yes! We love our 4 legged customers too! Welcome to our Bartlett Heating and Cooling customer family :-) Thank you for taking the time to provide this review.

Homeowner

Debbie - Smyrna, GA
107 days ago

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review!

Wonderful

Fred Salati - Smyrna, GA
108 days ago

Mitchell took very good care of our two units. He also explained very clearly what is needed. He skillfully added improvements and gave good advice.

Response from Bartlett Heating & Cooling:

Thank you Fred! We are glad to see that you are pleased with Mitchell's service and that he took good care of you :-). Thank you for being a member of our Bartlett Heating and Cooling Service Agreement family!