Great Service!

Steven - Smyrna, GA
20 hours ago

I’ve continued to receive excellent service for several years. I appreciate the detailed inspections each time service is due. Gene is honest, trustworthy, and kind. During my most recent service Gene wore shoe covers and a mask. That shows me Bartlett cares about my families health and safety during the current pandemic. Thank you!

Response from Bartlett Heating & Cooling:

I am so glad to see that we are providing consistently excellent service! Gene is everything you described and we are so glad to have him on Team Bartlett :-). We do care about your family and we are doing everything we can to keep our customer family and our technicians safe during this pandemic. Thank you for this 5 star review on a Friday....it's a great way to end a long hot week!

Great service!

Kyla - Smyrna, GA
4 days ago

Terence was very pleasant, thorough, and knowledgeable. He did a great job servicing both our units and had great recommendations for us.

Routine Maintenance

Nito - Smyrna, GA
7 days ago

Great service. Very professional.

Response from Bartlett Heating & Cooling:

We are so pleased you are happy with our service! Thank you for taking the time to submit your thoughts and thank you even more for being part of our Bartlett Heating and Cooling Service Agreement family :-)

Great service

David - Smyrna, GA
21 days ago

No was extremely nice and professional. He went out of way to make sure we knew everything he had completed. He is a true asset to his company!

Response from Bartlett Heating & Cooling:

This 5 star review of Bo will certainly bring a smile to his face! We agree 100% that he is a true asset and we are so glad to have him on Team Bartlett :-). Thank you for being a Bartlett Heating and Cooling customer!

Great service

Bobby - Smyrna, GA
21 days ago

Response from Bartlett Heating & Cooling:

Thank you Bobby! We are so glad to see that you are pleased with our service :-). Thank you for trusting Bartlett Heating and Cooling to repair your air conditioner today.

Great Friendly Honest Service

Bruce - Smyrna, GA
24 days ago

As always, Gene was a pleasure to work with on our recent yearly AC inspection. On-time, detailed orientated service is what we have come to expect from Gene and the entire team at Bartlett Heating & Cooling.

Response from Bartlett Heating & Cooling:

I know Gene will really appreciate this great feedback on his service! Thank you so much for these compliments. Thank you even more for being a Bartlett Heating and Cooling Service Agreement customer :-).

Best in clas customer service!

Cammeye - Smyrna, GA
25 days ago

From start to finish, the process was smooth. I definitely will recommend you to all my friends.

Response from Bartlett Heating & Cooling:

Thank you Cammeye! We are honored that you choose Bartlett Heating & Cooling to replace your HVAC system. We really appreciate your willingness to recommend us :-). Enjoy your new heating and cooling system and we look forward to seeing you in the fall for the maintenance!

The best. Awesome customer service!

Gordon - Smyrna, GA
44 days ago

Bartlett HVAC has made my house comfortable again. Friendly reasonable office and professional technicians. No high pressure sales or “Let me fix this while I break something else”. High quality work, install and maintenance.

Response from Bartlett Heating & Cooling:

Thank you Gordon! We love hearing this kind of feedback! We work hard to make sure we give options and recommendations without being pushy. Thank you for being a member of our Service Agreement family :-)

Tommy was great! Very helpful

Daniel - Smyrna, GA
44 days ago

Response from Bartlett Heating & Cooling:

We are so glad you liked Tommy! We are really proud to have him on our team. Thank you so much for calling on Bartlett Heating and Cooling to provide maintenance on your cooling system :-)

Excellent every step of the way

Kay - Smyrna, GA
44 days ago

My service tech Tommy and the entire Bartlett staff is always friendly and helpful. Tommy goes the extra mile to be sure I am fully informed, thoroughly serves my HVAC system, helps set up my thermostat for wireless control, etc. I highly recommend Bartlett.

Response from Bartlett Heating & Cooling:

Thank you Kay! We are so glad to see that Tommy goes the extra mile! We really appreciate these kind words about the Bartlett Team and look forward to continuing to provide this level of service. Thank you for being a great Bartlett Heating and Cooling Service Agreement member :-)

Continuous A+ Service

Deborah - Smyrna, GA
50 days ago

I have used Bartlett for approx 3 years for mtc/servicing of my HVAC units. Terence has been my service tech for all of these years and is professional, knowledgable, honest and timely. I highly recommend this company and specially Terence!

Response from Bartlett Heating & Cooling:

Thank you for recommending Bartlett Heating and Cooling and Terence! We know that we are lucky to have him on our team :-). We really appreciate this glowing review and thank you for being a wonderful Bartlett Heating and Cooling customer!

Great as usual

Steve - Smyrna, GA
52 days ago

Great service.

Response from Bartlett Heating & Cooling:

Thank you! We are glad to see that our service is consistently great, as that is certainly what we strive for! Thank you for being an important member of our Bartlett Service Agreement family :-)

Outstanding service! Great technician!!

Kay - Smyrna, GA
52 days ago

Love Bartlett! And Terrance is the absolute BEST technician! Always provides outstanding service!!

Response from Bartlett Heating & Cooling:

Thank you Kay! We are so glad you think so highly of Terence :-). Thank you for being a part of our Bartlett Heating and Cooling Service family!

new A/C

Jeanette - Smyrna, GA
53 days ago

My A/C started failing when outside temps were 88 degrees. Bartlett refilled the leaked freon and we hoped for the best until I could get on the schedule to get a new one. On a hot Saturday, I left a message that my A/C was not working. I fully expected to hear from them on that Monday. Sunday morning I got a call that I would be put on the list for the on/call person to come over. He did and replaced my thermostat so I was cooling again. This type of personal service is rare these days and I so appreciate them.

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Bartlett Heating and Cooling. I am so glad to see that we were able to keep your system running until we could get your new system installed. We know it's hot out there! Thank you for trusting Bartlett with the installation of your new cooling system. We appreciate YOU!

Great Service

Mary - Smyrna, GA
53 days ago

As always, Terence was punctual, professional, friendly, and very efficient. We appreciate the excellent service he and Bartlett provide.

Response from Bartlett Heating & Cooling:

We are glad to see that Terence is doing a great job in performing your AC maintenance. Thank you for being a valued Bartlett Heating and Cooling Service Agreement customer for over 20 years!

Amazing Service/ honest Company

Farrah - Smyrna, GA
57 days ago

We have been working with Terrance for several years now. I really value his honesty and professionalism. I would highly recommend using Bartlett Heating and air!

Response from Bartlett Heating & Cooling:

Thank you Farrah! I am so glad to see that you are pleased with Terence. We really appreciate that you recommend Bartlett Heating and Cooling. And we thank you for being a member of our Service Agreement Family :-)

Great service

Alex - Smyrna, GA
59 days ago

Mike was great, very personable, did a thorough check and provided us detailed explanation of his findings with options.

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Mikey! We are so glad to see that you are pleased with his service :-). We look forward to continuing to provide this level of service with each visit.

Great service - which reflects on the company as a whole!

Shannon - Smyrna, GA
59 days ago

Terrance is personable and does a thorough inspection. He offers recommendations to the equipment to make it run more efficiently, or aid the current equipment. He answers questions which is appreciated.

Response from Bartlett Heating & Cooling:

Thank you Shannon! We really appreciate this awesome feedback on Terence :-). We are so proud to have him on our team. Thank you for choosing Bartlett Heating and Cooling to provide your HVAC servicing!

Terence was great

Chris - Smyrna, GA
60 days ago

Response from Bartlett Heating & Cooling:

Thank you! We think Terence is pretty great too :-). We thank you for calling on Bartlett Heating and Cooling to repair your air conditioner!

Great service, very friendly and helpful

Elizabeth - Smyrna, GA
64 days ago

Terence was very friendly, polite, knowledgeable and helpful!

Response from Bartlett Heating & Cooling:

Sounds like Terence nailed it today! Rest assured that you can expect this level of service with every visit to your home. Thank you so much for this 5 star review and this "pat on the back" for Terence :-)