Excellent installation

Marcy - Smyrna, GA
31 minutes ago

Blake and Trey were very neat and did a great job of installing my evaporator coil.

Great technician

Yolande - Smyrna, GA
1 day ago

Impressive!

Mary - Smyrna, GA
2 days ago

Luis was very knowledgeable, thorough, and professional in his assessment of my situation with a thoughtful plan for resolution. His explanations were clear and easy to understand, and I am very pleased with the overall experience!

Great service

Melanie - Smyrna, GA
3 days ago

Extremely happy with Bartlett! This is the fourth HVAC company with which I have contracted and I am FINALLY happy and getting my moneys worth!

Response from Bartlett Heating & Cooling:

Thank you for the 5 star review, Melanie. Fourth time is a charm! We are happy to hear that you were pleased with our prices and our services, but even happier to know that we have you as a loyal Bartlett HVAC client! Thank you for trusting Bartlett HVAC to repair your AC!

Great Service

Carol - Smyrna, GA
3 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Carol! We know you will love your new Carrier AC system, especially in this heat! Thank you for trusting Bartlett Heating and Cooling to replace your air conditioner!

Awesome service!

Diane - Smyrna, GA
4 days ago

Tommy was thorough and knowledgeable and quickly fixed my air conditioning problem.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Diane! We are so happy to hear that you were impressed with Tommy’s expert HVAC knowledge and that he was able to repair your AC today. Thank you for calling Bartlett Heating and Cooling!

Great, Fast, Honest Service

Mike - Smyrna, GA
4 days ago

Worked me in their busy schedule to get my A/C working ASAP. Tommy was professional, friendly, and fast.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Michael, and a big THANK YOU for trusting Bartlett HVAC to repair your AC system on a hot 100-degree day! Welcome to the Bartlett Service Agreement family; we look forward to seeing you in a couple of months for your semi-annual HVAC maintenance!

Great Service

Timothy - Smyrna, GA
9 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Timothy! It is an honor to know that you trust Bartlett HVAC to keep your home cool in this crazy Georgia heat!

Great service

Craig - Smyrna, GA
17 days ago

Thorough inspection. Great feedback and total professionalism

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Craig! We are so happy to hear that you were impressed with Mitchell’s expert HVAC knowledge and skills. Thank you for trusting Bartlett HVAC to keep your home cool this Summer!

The Best

CH - Smyrna, GA
17 days ago

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review and for choosing Bartlett HVAC to keep your home cool this Summer, C.H. We think YOU are the best!

Great

Nick - Smyrna, GA
26 days ago

Awesome

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Nick, and a big THANK YOU for trusting Bartlett Heating and Cooling to install your new Carrier AC system!

Great installation.

Tom - Smyrna, GA
34 days ago

Clean up well after completing installation. Explained everything about system thoroughly.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Tom! We are so happy to hear you were impressed with our installation crew’s expert HVAC knowledge. We take a lot of pride in getting the job done right from the moment we arrive until well after we leave, so we will always leave your home exactly as we found it. Thank you for trusting Bartlett HVAC to install your new Carrier HVAC systems!

Awesome!

Chris - Smyrna, GA
38 days ago

Great company. The job was a complex job to replace one system and repair a second one. By the end of the day, three crews had arrived to ensure the job was complete. All of the crews were professional and demonstrated excellent teamwork. I have used Bartlett for several years and will continue to do so.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review of our install crew, Chris! We take pride in doing the job right and ensuring you are 100% satisfied with the service we provide. We are proud and fortunate that we have such a great team the genuinely cares about each other and our customers! Thank you for your continued trust in Bartlett Heating and Cooling, we are honored to be the company you count on for all your HVAC needs.

Professional install team! Great service all around!

Patty - Smyrna, GA
38 days ago

Professional, excellent install team. Second new A/C / furnace unit install for our home by Bartlett. Top notch staff from the office, service and install.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Patty! We are so happy you trust us with all of your HVAC needs, including installing 2 new systems for you! We are also so happy to hear that you received 5-star service from everybody here at Bartlett. Thank you for trusting Bartlett to install your new Carrier HVAC system (again) and for being a great client!

Wonderful service

Aimee - Smyrna, GA
51 days ago

Tommy is a really good person and technician. We love when he comes to help us.

Response from Bartlett Heating & Cooling:

Thank you for the awesome 5-star review of Tommy! We are happy to know you love seeing him, because we love seeing awesome clients like you and Charles! We will make sure to note your account that you would prefer Tommy to be the technician who keeps your home comfortable. Thank you for choosing Tommy and Bartlett HVAC to repair your AC system, Aimee!

Great service!

Tara - Smyrna, GA
57 days ago

Really awesome service with super nice technician.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review! We are so happy to hear you were impressed with Luis. Thank you for choosing Bartlett Heating and Cooling to repair your AC system! Welcome to the Bartlett customer family, Tara!

Fast response, excellent work - After hours AC “emergency”

Cindy - Smyrna, GA
58 days ago

Most people probably do not consider their AC being broken an “emergency” in need of immediate repair. Especially on a relatively mild April day. But Bo was like a hero to me! I have an autoimmune Vegus nerve condition and must avoid getting overheated. The air conditioner keeps me from having attacks (or worse!) Of course, six p.m. on a Friday is when our AC decides to conk out! Not during business hours! And my husband who oversees that kind of stuff is out of town. So, how happy was I to learn that Bartlett would still come this evening!?!!? I *think* the after-hours work is only available to people who have a contract with them for maintenance. Which my husband smartly got two years ago when we had Bartlett put in a new system for our sixty-year-old house. They come twice a year to service it and the heater. Bo got here right away! Thank goodness! Found the problem immediately, and had the air back on in 10 - 15 minutes. I’m grateful he figured out how to run the AC right away, while he addressed the problem, so that it doesn’t happen again. It was so thoughtful. Fuse, wires, something chewing on them or something. Regardless, he thought first of my comfort, and that is the extra mile you don’t always see. I’m sorry he was on call and had to spend his Friday night behind the bushes by the unit, being borked at by my silly dog. But he was so great about it - careful to cover his shoes, explaining what he was doing, checking to see if it was time for maintenance (it was!) so he went on while he was here and did our biannual checkup and parts replacement. So thoughtful and respectful. Plus, my dog looooves Bo so was a win-win for me!

Response from Bartlett Heating & Cooling:

WOW! Thank you for the 5-star review, Cindy! Super Bo to the rescue! We are so happy Bo was able to save they day for you. We do offer emergency appointments to everyone, but the service agreement does get you priority scheduling and a discounted trip charge. Your comfort is our top priority and we always try to go the extra mile- we would even do a 10k for you and your family (including your dog)! Reviews like this put a smile on our face and make working late on a Friday worth it. Thank you for trusting Bartlett Heating and Cooling (and Bo) to repair your AC system!

Great Service

Sterling - Smyrna, GA
63 days ago

The guys were about business all the way!

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Sterling. We are so happy to hear you were pleased with our installation crew. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier HVAC system and we look forward to providing this type of 5 star service with each visit to your home!

Great service

Mary - Smyrna, GA
65 days ago

All technicians were friendly, explained things well & did a great job

Response from Bartlett Heating & Cooling:

Thank you for the review, Mary! We are so happy to hear that you were pleased with our install crew. Thank you for choosing Bartlett Heating and Cooling to install your new Carrier AC system!

Tommy was Great!

Bartley - Smyrna, GA
67 days ago

Tommy was very knowledgeable and pleasant to talk with. Great personality and couldn’t have had a better experience.

Response from Bartlett Heating & Cooling:

Thank you for the 5-star review, Bartley! We are so happy to hear you were pleased with Tommy’s service. Thank you for choosing Bartlett Heating and Cooling and welcome to the service agreement family!