Great folks providing quality service

Jim - Smyrna, GA
17 days ago

Our upstairs unit went out after hours. Within 2 hours Bartlett had it working with a temporary fix. New unit was installed in less than a week. Really happy!!

Response from Bartlett Heating & Cooling:

Thank you Jim! We truly appreciate your trust and confidence in Bartlett HVAC to provide your heating and cooling service and installation needs. And we know you are going to enjoy your new Carrier high efficiency HVAC system for many years to come :-). Again, we thank you for always choosing Bartlett Heating and Cooling to take care of your comfort systems!

Great service professional

Clement - Smyrna, GA
17 days ago

Response from Bartlett Heating & Cooling:

Thank you Clement! We know this was your 1st time giving Bartlett Heating & Cooling a call and we are so happy that you are pleased with our service! We hope you will not hesitate to call on us for all your future HVAC service and installation needs :-)

Excellent Service

Kevin - Smyrna, GA
17 days ago

Tommy was professional and resolved the issue.

Response from Bartlett Heating & Cooling:

Thank Kevin for this 5 star review of Bartlett Heating & Cooling and Tommy! Keeping your HVAC system maintained is so important and we are honored that you chose Bartlett Heating and Cooling to tackle this for you. And now that you are a member of our Service Agreement family, we'll be showing you this 5 star level of service at least twice a year :-). Thank you again for choosing Bartlett.

Very Pleased!

Mark - Smyrna, GA
25 days ago

Highly recommend this firm! Bartlett does a great job of maintaining my HVAC system and of taking care of its customers. I have been with them for almost 20 years. Tommy, my service technician, is awesome.

Grateful to Bartlett Heating for Tommy S

Jeff - Smyrna, GA
26 days ago

Bartlett’s HVAC tech not only got my AC going again, courteously, quickly, and professionally, he also noticed a small leak in our hot water heater, helping me catch and correct it before it got worse, and saving us thousands in floor replacement. Thank you, Tommy! And thank you, Bartlett Heating and Air!

Response from Bartlett Heating & Cooling:

Thank you Jeff! I am so glad Tommy noticed that leak! We are so happy to see these high marks for Tommy :-) Thank you for always calling Bartlett Heating and Cooling for your HVAC maintenance and service.

Bartlett is top of the list of one!

Nit - Smyrna, GA
31 days ago

Purchasing a new furnace and unit is stressful; however, from my experience with Josh, Jeff, Karen and Rony they made this an amazingly informative and calming process. The Bartlett team provided exceptional customer service - a rarity when dealing with an industry where client’s enter with trust issues. My experience has genuinely placed Bartlett top of list for all hearing and cooling needs.

Response from Bartlett Heating & Cooling:

Wow! Thank you so much for this great 5 star review! And Josh, Karen, Jeff and Rony will all be so pleased to see these high marks :-). We know that investing in a new HVAC system is a big deal and takes trust. We will always work hard to keep your trust! We truly appreciate you choosing Bartlett Heating and Cooling to replace your HVAC and we look forward to providing this level of service with each visit to your home.

Great crew

Ekrem - Smyrna, GA
38 days ago

The Bartlett crew who installed our new furnace were very professional, timely and helpful.

Response from Bartlett Heating & Cooling:

Thank you! We are so happy you choose Bartlett Heating and Cooling to replace your furnace. We are even happier that you are "5 star" pleased with our work! Thank you for these kind remarks. We look forward to continuing to provide this level of service for you on all future visits :-)

Great Service Technician

Bruce - Smyrna, GA
46 days ago

Once again I just experienced a great yearly check-up on my systems from my service technician Gene Kelsey at Bartlett. I couldn't be happier with his knowledge, thoroughness and promptness. A continued happy Bartlett customer.

Response from Bartlett Heating & Cooling:

Thank you Bruce! We are so happy to have you as a member of our Service Agreement family. Gene is awesome and we are so glad to have him representing our team :-). Thank you for always choosing Bartlett Heating & Cooling!

Thank You!

Daniel - Smyrna, GA
53 days ago

I really appreciate the team moving us up in the schedule. Mitchell, the Technician who came to our house, was Great! Very helpful and informative. He was a great ambassador for the Bartlett brand.

Response from Bartlett Heating & Cooling:

Thank YOU Daniel! We are so glad you called on Bartlett Heating and Cooling to repair your broken AC on this hot day! And Mitchell will certainly be happy to see that you were pleased with his service. Thank you for choosing Bartlett Heating & Cooling :-)

Amazing Service

Farreh - Smyrna, GA
66 days ago

The guys were professional and did a fabulous job installing our new unit!

Response from Bartlett Heating & Cooling:

Thank you Farrah! The team will be so happy to see these kind remarks! Thank you for always trusting Bartlett Heating & Cooling to take care of your heating and air conditioning needs :-). We appreciate you!

Awesome Service!

Murlean - Smyrna, GA
71 days ago

I couldn't be happier with choosing Bartlett. They were knowledgeable, efficient and prompt! I was nervous about diving into this necessary expense but the team at Barlett made it easy. I will definitely recommending them to others!

Response from Bartlett Heating & Cooling:

Thank you! And we couldn't be happier that you trusted Bartlett Heating & Cooling! You are right, it is a big expense, but we will pay sure the comfort and efficiency make it well worth it! And I am so glad to see that our team made it easy. We thank you for recommending Bartlett Heating & Cooling :-)

Great Service, Very Honest

Jeanne - Smyrna, GA
74 days ago

Bartlett works to extend the life of my systems rather than to tell me I need new ones. Very honest people, not “salesy” at all.

Response from Bartlett Heating & Cooling:

Thank you Jeanne! This is exactly why we recommend the seasonal maintenance....so that we can work to extend the life of your HVAC system! Thank you for placing your trust in Bartlett Heating and Cooling :-). We appreciate you!

New AC

Dennis - Smyrna, GA
80 days ago

Great job

Response from Bartlett Heating & Cooling:

Thank you Dennis! I know this new Carrier high efficiency cooling and heating system is going to keep you and your family comfortable for years to come. Thank you for trusting Bartlett Heating and Cooling to replace your HVAC system :-).

Friendly Service

Ola - Smyrna, GA
89 days ago

Response from Bartlett Heating & Cooling:

Thank you Ola! Thank you for allowing Bartlett Heating and Cooling to replace your AC system :-)

Great service, so helpful and knowledgeable!

Sydney - Smyrna, GA
93 days ago

Terence was so helpful and patient with all of my questions. Thanks so much for the service today!

Response from Bartlett Heating & Cooling:

Thank YOU Sydney! We are so glad you called on Bartlett Heating & Cooling to repair your AC system today. Terence will so happy to see these kind remarks :-). Welcome to the Bartlett HVAC customer family!

Super fast! Great service

Brasher - Smyrna, GA
94 days ago

Terrance was great! Quickly diagnosed and fixed the problem. Very friendly and professional.

Response from Bartlett Heating & Cooling:

Thank you! We are so glad to see that Terence got everything taken care of quickly! Thank you for choosing Bartlett Heating and Cooling and welcome to our Service Agreement family :-)

Very quick and efficient install as well as kind and professional service. Excellent job!

Feske - Smyrna, GA
94 days ago

Bartlett has continuously exceeded expectations from being early for appointments, to fitting me into the schedule sooner than promised, as well as beating competitors pricing. Would absolutely recommend to friends!

Response from Bartlett Heating & Cooling:

Thank you Sarah! We are so happy to see that our team earned this 5 star review! AND that we were able to get your cooling system replaced quickly! Thank you for the recommendation and for choosing Bartlett Heating and Cooling :-)

Great Service

Xiomara - Smyrna, GA
96 days ago

Response from Bartlett Heating & Cooling:

Thank you! We truly appreciate this 5 star review of our service!

Professional service, explained what was not working, provide solutions and the charge was respectable!

Richard - Smyrna, GA
101 days ago

I felt confident that what was being fixed was what needed to be done. And that it was done right the first time. It was satisfying to know what I was paying for was going to fix the problem.

Response from Bartlett Heating & Cooling:

Thank you Richard! We are so glad that when your AC stopping cooling, you decided to call Bartlett Heating & Cooling :-). Sounds like Mitchell got everything back up and running. Welcome to our Bartlett HVAC Service Agreement family!

Excellent Service

Erin - Smyrna, GA
108 days ago

Absolutely top notch service! Tommy has taken amazing care of my HVAC over the years and the ladies in the office are always so kind and helpful!

Response from Bartlett Heating & Cooling:

Thank you Erin! We are so happy that you are pleased with Tommy and we appreciate the "shout out" to the office team :-). Thank you for always choosing Bartlett Heating & Cooling.