The best. Awesome customer service!

Gordon - Smyrna, GA
19 days ago

Bartlett HVAC has made my house comfortable again. Friendly reasonable office and professional technicians. No high pressure sales or “Let me fix this while I break something else”. High quality work, install and maintenance.

Response from Bartlett Heating & Cooling:

Thank you Gordon! We love hearing this kind of feedback! We work hard to make sure we give options and recommendations without being pushy. Thank you for being a member of our Service Agreement family :-)

Tommy was great! Very helpful

Daniel - Smyrna, GA
19 days ago

Response from Bartlett Heating & Cooling:

We are so glad you liked Tommy! We are really proud to have him on our team. Thank you so much for calling on Bartlett Heating and Cooling to provide maintenance on your cooling system :-)

Excellent every step of the way

Kay - Smyrna, GA
19 days ago

My service tech Tommy and the entire Bartlett staff is always friendly and helpful. Tommy goes the extra mile to be sure I am fully informed, thoroughly serves my HVAC system, helps set up my thermostat for wireless control, etc. I highly recommend Bartlett.

Response from Bartlett Heating & Cooling:

Thank you Kay! We are so glad to see that Tommy goes the extra mile! We really appreciate these kind words about the Bartlett Team and look forward to continuing to provide this level of service. Thank you for being a great Bartlett Heating and Cooling Service Agreement member :-)

Continuous A+ Service

Deborah - Smyrna, GA
25 days ago

I have used Bartlett for approx 3 years for mtc/servicing of my HVAC units. Terence has been my service tech for all of these years and is professional, knowledgable, honest and timely. I highly recommend this company and specially Terence!

Response from Bartlett Heating & Cooling:

Thank you for recommending Bartlett Heating and Cooling and Terence! We know that we are lucky to have him on our team :-). We really appreciate this glowing review and thank you for being a wonderful Bartlett Heating and Cooling customer!

Great as usual

Steve - Smyrna, GA
26 days ago

Great service.

Response from Bartlett Heating & Cooling:

Thank you! We are glad to see that our service is consistently great, as that is certainly what we strive for! Thank you for being an important member of our Bartlett Service Agreement family :-)

Outstanding service! Great technician!!

Kay - Smyrna, GA
27 days ago

Love Bartlett! And Terrance is the absolute BEST technician! Always provides outstanding service!!

Response from Bartlett Heating & Cooling:

Thank you Kay! We are so glad you think so highly of Terence :-). Thank you for being a part of our Bartlett Heating and Cooling Service family!

new A/C

Jeanette - Smyrna, GA
28 days ago

My A/C started failing when outside temps were 88 degrees. Bartlett refilled the leaked freon and we hoped for the best until I could get on the schedule to get a new one. On a hot Saturday, I left a message that my A/C was not working. I fully expected to hear from them on that Monday. Sunday morning I got a call that I would be put on the list for the on/call person to come over. He did and replaced my thermostat so I was cooling again. This type of personal service is rare these days and I so appreciate them.

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Bartlett Heating and Cooling. I am so glad to see that we were able to keep your system running until we could get your new system installed. We know it's hot out there! Thank you for trusting Bartlett with the installation of your new cooling system. We appreciate YOU!

Great Service

Mary - Smyrna, GA
28 days ago

As always, Terence was punctual, professional, friendly, and very efficient. We appreciate the excellent service he and Bartlett provide.

Response from Bartlett Heating & Cooling:

We are glad to see that Terence is doing a great job in performing your AC maintenance. Thank you for being a valued Bartlett Heating and Cooling Service Agreement customer for over 20 years!

Amazing Service/ honest Company

Farrah - Smyrna, GA
32 days ago

We have been working with Terrance for several years now. I really value his honesty and professionalism. I would highly recommend using Bartlett Heating and air!

Response from Bartlett Heating & Cooling:

Thank you Farrah! I am so glad to see that you are pleased with Terence. We really appreciate that you recommend Bartlett Heating and Cooling. And we thank you for being a member of our Service Agreement Family :-)

Great service

Alex - Smyrna, GA
33 days ago

Mike was great, very personable, did a thorough check and provided us detailed explanation of his findings with options.

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Mikey! We are so glad to see that you are pleased with his service :-). We look forward to continuing to provide this level of service with each visit.

Great service - which reflects on the company as a whole!

Shannon - Smyrna, GA
34 days ago

Terrance is personable and does a thorough inspection. He offers recommendations to the equipment to make it run more efficiently, or aid the current equipment. He answers questions which is appreciated.

Response from Bartlett Heating & Cooling:

Thank you Shannon! We really appreciate this awesome feedback on Terence :-). We are so proud to have him on our team. Thank you for choosing Bartlett Heating and Cooling to provide your HVAC servicing!

Terence was great

Chris - Smyrna, GA
34 days ago

Response from Bartlett Heating & Cooling:

Thank you! We think Terence is pretty great too :-). We thank you for calling on Bartlett Heating and Cooling to repair your air conditioner!

Great service, very friendly and helpful

Elizabeth - Smyrna, GA
39 days ago

Terence was very friendly, polite, knowledgeable and helpful!

Response from Bartlett Heating & Cooling:

Sounds like Terence nailed it today! Rest assured that you can expect this level of service with every visit to your home. Thank you so much for this 5 star review and this "pat on the back" for Terence :-)

Great Service as always.

Margit - Smyrna, GA
39 days ago

Jerry is the most knowledgeable and helpful technician. We specifically request him for each maintenance call he is that Great!

Response from Bartlett Heating & Cooling:

I know Jerry will love seeing this awesome review! He is great and I am so glad to see that he is providing such great service for you. Thank you so much for trusting Bartlett Heating and Cooling for all of your HVAC service and installation needs :-)

Great

Janet - Smyrna, GA
40 days ago

Response from Bartlett Heating & Cooling:

Thank you! We appreciate this 5 star review of Bartlett Heating & Cooling :-)

Terrence is always a Pro!

Tanya - Smyrna, GA
40 days ago

Response from Bartlett Heating & Cooling:

Thank you Tanya! This 5 star review will make Terence smile ear to ear :-). Thank you for being a loyal Bartlett Heating and Cooling Service Agreement customer!

Great service

Kristen - Smyrna, GA
42 days ago

Response from Bartlett Heating & Cooling:

Thank you Kristen! I am so glad to see that you are pleased with your Bartlett Heating & Cooling AC maintenance. Now that you are a Bartlett Service Agreement member, you will be getting a lot more of this great service :-). Thank you for calling on Bartlett!

Helpful, polite service!

Kelly - Smyrna, GA
42 days ago

Tommy was great! He troubleshooted our problem, helped us understand the system layout and issue, and was very courteous in our home. We will ask for him every time!

Response from Bartlett Heating & Cooling:

Thank you for these kind words about Tommy! We think he is pretty great too :-). I have marked him as your preferred technician for the next time you call. Thank you for calling on Bartlett Heating & Cooling to help you out !

Great service

Shelly - Smyrna, GA
52 days ago

Nicest technicians!

Response from Bartlett Heating & Cooling:

Thank you Shelly! We appreciate your kind words :-)

Great service thanks!

Elli - Smyrna, GA
54 days ago

Response from Bartlett Heating & Cooling:

Thank YOU for choosing Bartlett Heating & Cooling to replace your HVAC system. We know you are going to enjoy your new Carrier Infinity high efficiency system. We look forward to continuing to provide you with great service :-)