Excellent Service, Awesome Technician

Devra - Smyrna, GA
8 hours ago

Terrence & Bartlett have been my HVAC company for many years. Our family started using Bartlett since the early 80's for both my parents home and my condo. I highly recommend them. If you get Terrence as your tech - you are very lucky. Great guy. I recommend them to all my friends and coworkers.

Great Service

Monika - Smyrna, GA
2 days ago

Great Customer Service

Response from Bartlett Heating & Cooling:

Thank you for this 5 star review of Jerry and Bartlett Heating & Cooling. We are so happy that you are pleased with our service!

Great Service

Joe - Smyrna, GA
11 days ago

Jeff Benton is the model for great customer service. He is clean and professional, communicates very well and get his job done correctly.

Response from Bartlett Heating & Cooling:

Thank you Joe! We love hearing this great feedback on Jeff :-). We will make sure to give him a huge "atta boy" at our next company meeting. Thank you so much for always choosing and referring Bartlett Heating & Cooling!

Great and Thorough Service at a Good Price

Kevin - Smyrna, GA
14 days ago

Out of the gate, I felt Bartlett was honest and up front with what needed to be done. They diagnosed the problem and gave me a quote right away to replace our system. After shopping around to 2 more companies to replace our system, the price at Bartlett was the best, and I couldn’t have been happier with the choice. The installation lead walked us through everything that was done and the system is working without a hitch as of writing this review. Highly recommend!

Response from Bartlett Heating & Cooling:

Thank you Kevin for this great feedback! We are so happy to have earned your business :-). I know your new heating and cooling system will keep you and your family comfortable for years to come. We truly appreciate the trust you put in our team at Bartlett Heating and Cooling to take care of this project for you!

Installers

Wendy - Smyrna, GA
16 days ago

Was very clean and made sure floors were covered. All in all they were really great installers.

Response from Bartlett Heating & Cooling:

We are so glad to hear this Wendy! Our team works hard to ensure your home stays protected and clean while replacing your cooling system. Thank you for choosing Bartlett Heating and Cooling and for being a valued member of our Service Agreement family :-)

New HVAC installs

Leslie - Smyrna, GA
23 days ago

Brent and the team did a great job. They were all very polite and hard working.

Response from Bartlett Heating & Cooling:

Thank you Leslie! We are excited for you to have new HVAC systems, just in time for cooler weather. Thank you for choosing Bartlett Heating and Cooling to always take care of your HVAC systems :-)

New AC

Lau - Smyrna, GA
45 days ago

Awesome service would recommend to anyone who wants to be take care of with excellent service.

Response from Bartlett Heating & Cooling:

Thank you for trusting Bartlett Heating and Cooling to replace your HVAC system. We know you are really going to enjoy this new system! We truly appreciate your recommendation of our company :-)

Fast Response, Friendly, and Professional

Phil Smyrna - Smyrna, GA
46 days ago

Bartlett responded to my call quickly, and got my a/c up and running again. The technician was polite, friendly, knowledgeable, and efficient.

Response from Bartlett Heating & Cooling:

Thank you Philip! We are so glad you called on us when you AC quit working on Sunday! We welcome you to our Bartlett Heating and Cooling Service Agreement family and look forward to taking care of all of your HVAC needs :-)

Great Service and Price

Hansa - Smyrna, GA
51 days ago

Very professional and straight to the point. Very satisfied. Thanks!

Response from Bartlett Heating & Cooling:

We are so glad you are pleased with the installation of your new heating and cooling system! We know this is a big investment and we are honored you trusted our Bartlett Heating and Cooling installation team to do the job :-). Thank you!

Great service!!!

Valerie - Smyrna, GA
59 days ago

Response from Bartlett Heating & Cooling:

Thank you Valerie!

Fantastic service....👍🏻👍🏻 5 ⭐️⭐️⭐️⭐️⭐️

Donna - Smyrna, GA
62 days ago

Bartlett has a great team with Bo and Gene!!! Very prompt, courteous and installed a brand new system...great price....Bartlett came very highly recommended from a friend, and I am so grateful I chose them for my install!!! ⭐️⭐️⭐️⭐️⭐️

Response from Bartlett Heating & Cooling:

Whoo hoo! We thank you for your trust in Bartlett Heating & Cooling to install your new Carrier HVAC system. And this great feedback on Bo and Gene is just the cherry on top :-). Again, thank you for choosing Bartlett Heating and Cooling!

Another great Bartlett outcome

Scott - Smyrna, GA
65 days ago

Jeff's an excellent representative for the company. He's a valuable resource for customers. He got me to spend a little more than I was expecting, but I'm sure I'll have the finest air possible! LOL.

Response from Bartlett Heating & Cooling:

yes! You DO now have the finest air and just in time for cold & flu season! Thank you for the compliment about Jeff... we are proud to have him on our team. And thank you even more for being a Bartlett Heating and Cooling client :-)

Very professional

Taylor - Smyrna, GA
79 days ago

Great experience. They installed everything quickly and according to the agreement.

Response from Bartlett Heating & Cooling:

This is great to hear! Thank you for trusting Bartlett Heating and Cooling to install your new Carrier HVAC system. We know you are going to love it :-)

Awesome service.

Nanci - Smyrna, GA
83 days ago

Live this company! Just had a new system installed in March and first service. EVERYONE is very professional, super nice and knowledgeable. So happy I chose Bartlett.

Response from Bartlett Heating & Cooling:

Thank you Nanci! WE are so glad you chose Bartlett too :-). We really appreciate these kind words and look forward to continuing to provide this level of service for years to come!

Great Service!

Steven - Smyrna, GA
84 days ago

I’ve continued to receive excellent service for several years. I appreciate the detailed inspections each time service is due. Gene is honest, trustworthy, and kind. During my most recent service Gene wore shoe covers and a mask. That shows me Bartlett cares about my families health and safety during the current pandemic. Thank you!

Response from Bartlett Heating & Cooling:

I am so glad to see that we are providing consistently excellent service! Gene is everything you described and we are so glad to have him on Team Bartlett :-). We do care about your family and we are doing everything we can to keep our customer family and our technicians safe during this pandemic. Thank you for this 5 star review on a Friday....it's a great way to end a long hot week!

Great service!

Kyla - Smyrna, GA
88 days ago

Terence was very pleasant, thorough, and knowledgeable. He did a great job servicing both our units and had great recommendations for us.

Routine Maintenance

Nito - Smyrna, GA
91 days ago

Great service. Very professional.

Response from Bartlett Heating & Cooling:

We are so pleased you are happy with our service! Thank you for taking the time to submit your thoughts and thank you even more for being part of our Bartlett Heating and Cooling Service Agreement family :-)

Great service

David - Smyrna, GA
105 days ago

No was extremely nice and professional. He went out of way to make sure we knew everything he had completed. He is a true asset to his company!

Response from Bartlett Heating & Cooling:

This 5 star review of Bo will certainly bring a smile to his face! We agree 100% that he is a true asset and we are so glad to have him on Team Bartlett :-). Thank you for being a Bartlett Heating and Cooling customer!

Great service

Bobby - Smyrna, GA
105 days ago

Response from Bartlett Heating & Cooling:

Thank you Bobby! We are so glad to see that you are pleased with our service :-). Thank you for trusting Bartlett Heating and Cooling to repair your air conditioner today.

Great Friendly Honest Service

Bruce - Smyrna, GA
108 days ago

As always, Gene was a pleasure to work with on our recent yearly AC inspection. On-time, detailed orientated service is what we have come to expect from Gene and the entire team at Bartlett Heating & Cooling.

Response from Bartlett Heating & Cooling:

I know Gene will really appreciate this great feedback on his service! Thank you so much for these compliments. Thank you even more for being a Bartlett Heating and Cooling Service Agreement customer :-).