Terence -- Technician

Terrence is always great and answers any questions I have.

Terrance has been out Bartley service man for several years. He always does a very thorough job checking our HVAC systems, and preparing them for the upcoming season. These seasonal checkups give us peace of mind.

Everyone is very professional and kind. They deserve more than a 5 star rating

Bartlett heating and air is the best! Terrence performs maintenance checks every six months and he makes the process seamless. He is such a great technician and is very friendly and thorough. He always make sure to ask if I have any questions and never pushes products. I feel 100% at ease having Terrence & Bartlett maintain my heating and air.

I had my routine maintenance check done on my HVAC system. Terence was my technician. He was prompt, conscientious and very thorough. I will definitely ask for him again.

When I get that heads up phone call saying Terrance is on his way, I know my HVAC system will be working top notch when he leaves. He’s knowledgeable, professional, and so personable. Always!

Very knowledgeable and above excellent customer service

Great service on time very polite

Very friendly, great communications skills.

Terence is always on time and is knowledgeable about his work. He often explains things so I can understand technical aspects of the service. Very friendly.

Bartlett is the only heating and air service we would use and Terrence is the one person we always want to come to our house!!

Terence was great as usual. It is great knowing that Terence was here again to do my maintenance check up. He was in and out with no issues.

Terance was friendly, knowledgeable, and conscientious. Couldn’t ask for a better experience.

Terence was timely, professional, and honest!

Great service as always. Same person who knows our house and systems. Highly recommend!!

Terrence is awesome. He is very thorough, professional, and friendly. A great representative of Bartlett.

Great personable tech. Thanks for always giving me options and explaining them.

After many visits, Terence knows us and our home. He’s very thorough and knowledgeable. He is respectful and never pushy. We are very satisfied with Bartlett and their employee, Terence!

Terence McDermott is an exceptional representative Bartlett’s Heating & Air who is always dependable, personable and professional. He has a great work ethic and continues to take his time to ensure my HVAC is in too-top condition! He’s the “real deal.” ⭐️⭐️⭐️⭐️⭐️

Terrence is always on time, so friendly and takes wonderful care of my HVAC system! I used three other HVAC companies before Bartlett. I never got service like this from the other companies! Bartlett is so dependable. Worth every penny for the annual maintenance plan.

Always great service! Terence is always great; friendly and professional. The support provided by Terence and all of the Bartlett employees continues to be a reminder of the great choice I made in choosing Bartlett for my hearing and cooling needs. Thank you!!

On time, very professional

Terence is super friendly and takes great care of our HVAC systems. We have been super satisfied with Bartlett so far.

Terrance walked us through each of our three systems as well as our whole-home dehumidifier. He was courteous, informative, and offered suggestions.

On our street, there are 3 of us that LOVE Terrance! Great skill set, great personality! Most exciting part is cleaning out ac water pvc thingys!

Always a pleasure to have Terence visit for my HVAC service ⭐️ ⭐️⭐️⭐️⭐️

Been working with them now for over 3 years. They’re honest, professional, do great work, and reasonably priced.

Terence is always prompt, professional, patient, focused on service provided, and excellent at communicating the conditions of my furnace and HVAC.

Terrence is very professional, explains what he’s doing with the service. Honest about pricing. Showed up at the start of the “window” and got right to work on the heating system. Friendly and polite. Doesn’t complain about the music I play.

Terence is the man! After moving into a new home, I waited for an opening so HE could do my inspection. He’s like family and I’m comfortable and confident with his assessment and suggestions for optimizing my HVAC.

Terence has been servicing my HVAC for years and has been professional, knowledgeable, and explains things thoroughly. And if I have an emergency they always try to address quickly!! Thank you!!

All went well and Terrance did a great job.

Terrence always provides excellent service. He is very thorough, professional, and respectful of the home. He points out parts that will require replacement in the near future. He makes sure that the units are working as intended.

As usual, Terence is knowledgeable, helpful and friendly.

Always the best.

Terence and Bartlett Heating and Cooling have been servicing our home for 3 years now. We have found Bartlett to be an extremely professional and ethical company. Terence, our technician is efficient, knowledgeable and patient with any questions we may have during a service visit. It’s not easy to come by quality service at a fair price these days. We highly recommend Bartlett!

Great service and gave me very helpful explanations. There was an issue with one of our vents that we couldn’t figure out. Terence trouble shot it and realized the damper had gotten caught on a screw. Upon fixing that, it made a huge difference.

Thanks for being on time, in uniform, professional, and informative!