Years in the Industry: 10 years
Best Part of Your Job: Taking care of my customer’s needs and concerns
Favorite Product We Recommend: Carbon Monoxide Alarm
With Bartlett, you are in reliable, expert hands.
Great job today. Arrived promptly. Very efficient. Recommendations were spot on perfect. Work was completed professionally at a reasonable cost.
Could not ask for more
I had my HVAC serviced today and Terrance M., the technician provided great customer service and answered any questions I had. I would highly recommend everyone choose Bartlett Heating and Air for heating and cooling products and service.😊
Terrence was efficient and detailed!
Great work all around from precalls to performance. Great job guys.
very pleasant & helpful !
I’m always so impressed by Bartlett. On time, fair, honest and don’t leave a mess!
Terrence is great to deal with. He is very friendly, knowledgeable, and does a thorough job.
Terence came out to do a routine furnace check up and I told him everything was working fine. I didn't mention this annoying sound I could hear in the master bedroom when the furnace runs. When Terence was done, he came down and said "oh by the way, I got rid of that noise in the bedroom by tightening up some of the screws". He was professional and very pleasant to work with.
Very good service. Terrence knowes what he's doing
Bartlett is on time, professional and honest!
Gentleman on time explained everything that needed to b done would recommend to friends
Terrance is always on time, friendly and professional. Gets the job done with minimal disruption to my day.
I just returned from vacation and noticed that upstairs AC unit was not running. I called Bartlett Heating & Cooling and they walked through a few trouble shooting steps, but the unit still would not turn on. The operator was able to route a service truck to me the same day. Terence was able to quickly diagnose that outside blower wiring had been damaged. Terence quickly replaced the faulty wiring, and my AC unit started to run again. I have been a long time customer of Bartlett Heating & Cooling and will continue to be because they provide outstanding customer care.
First class tech for a first class company.
Very quick to schedule, timely, and the tech was very knowledgeable and friendly. Make sure you send him again!
Terrance is honest, gentlemanly and professional. Bartlett comes through every time.
Bartlett Heating and Air always does great maintenance work on my HVAC Unit. Terence is an excellent tech and always does a wonderful job.
Great Customer Service
This is a great company, straightforward, honest, and great techs
Terrence is great ! Seriously can’t say enough good things about him and the service he provides. Definitely an asset to your company!
The entire Bartlett team is customer friendly, honest, and accommodating. Keep us cool in the hot summer and warm in the winter. Thanks much!
Terrance was straightforward, personable and a great tech. I was very pleased.
Terence has provided great service over the last few years. He is professional, friendly and knowledgeable. He lets me know what needs to be done but doesn’t aggressively ‘sell’ these to me which I greatly appreciate. He gives me a few moments to call my brother to consult and then I go ahead with services I can afford in my budget. He is a great asset to Bartlett!
Bartlett is my HVAC provider and I have referred you to my friends. My A/C service was excellent. Have not yet received that e-mail confirming my payment. thanks. Jutta Hansen
thx for fixing my problem within 26 hours
Terrence is always great, and very helpful. They came out same day to fix our AC that decided to stop putting out cool air on the hottest day of the year thus far. Fixed in a two hour service visit. Bartlett has always been super professional and performed excellent service.
Terrance was sweet and polite....he explained everything he did well. Have to say all your techs have been quality fellows.
Very prompt, throurgh and great communication.
Same as always, on time and very profess.
With Terence’s servicing my heating/cooling system, I can rest assured i’m in a good hand.