Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 10 years
Best Part of Your Job: Taking care of my customer’s needs and concerns
Favorite Product We Recommend: Carbon Monoxide Alarm
Local Reviews
Reviews powered by Nearby NowGreat job!
T-McD - Marietta, GA
Terence did such an amazing job washing his truck! He is very funny, has a great personality and is a great asset to Bartlett!!
Response from Bartlett Heating & Cooling:
You are right! Terence is a GREAT truck washer!! I'm hoping he will prove what a true asset he is by washing the bosses car :-) And, we are always laughing 'ole Terence. I mean, laughing WITH him :-) ha ha!
Great Service and technician
Judy - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you!
Terrific Service
Billy - Smyrna, GA
Terence arrived for my AC service within my service window on time. He serviced my equipment most efficiently. He also had a great attitude.
Response from Bartlett Heating & Cooling:
Thanks for the 5 star review of Terence! We appreciate your business :-)
Great Service
Donna - Smyrna, GA
Terence is great, very knowledgeable and nice I completely trust him!
Response from Bartlett Heating & Cooling:
Thank you Donna! We think Terence is great too! We appreciate your business!
Excellent, Quality Service
Joan - Smyrna, GA
The staff is knowledgeable, professional, courteous, competent. They excel at customer service and quality of work.
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review! We are always working hard to make sure we are staying on point. We really appreciate your business :-)
Great Service
R - Mableton, GA
Great Service
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review!
Amazing Service!
Gretchen - Smyrna, GA
Very knowledgeable technician and great customer service!
Response from Bartlett Heating & Cooling:
Thank you so much Gretchen! We appreciate this 5 start review and compliments for Terence. And we thank you for your business :-)
Awesome service
Mark - Smyrna, GA
Service
Danny - Smyrna, GA
Terrence is always professional and does exceptional work with repairs and service.
Terrance is the best!
Peter - Smyrna, GA
Great at explaining all the ins and outs
Great Service
Cindy - Marietta, GA
Terrance, our technician was pleasant, helpful and extremely knowledgeable.
Greatnesz
Beck - Smyrna, GA
It’s great
Great service
Elizabeth - Atlanta, GA
Very professional
On Time, Courteous, Efficient and Professional
David - Marietta, GA
Terence was terrific. He was friendly, knowledgeable and a consummate pro. The regular maintenance went very smoothly and was completed for a reasonable price.
Great service
Kavita - Smyrna, GA
Great service and very courteous!
Forrest - Smyrna, GA
Fantastic experience as always!
Terrance is the best!
Melanie - Smyrna, GA
Terrance to the rescue! He knows his stuff, fixes perfectly, and doesn’t oversell. He’s personally my favorite HVAC man. Thanks, Bartlett!
Response from Bartlett Heating & Cooling:
Thank you Melanie!! We think Terence is pretty great too! We really appreciate this 5 star review!
Great service
Ryan - Smyrna, GA
Professional and courteous service.
Great service.
Linda - Smyrna, GA
Highly recommend
Very satisfied, great service
Rose - Smyrna, GA
Terrance & Chevy were very thorough and professional. Great job😊
Great experience
Jessica - Smyrna, GA
Excellent Service
Vicki - Smyrna, GA
On time, respectful and knowledgeable.
Great service
Sankar - Smyrna, GA
Excellent!
Tim - Smyrna, GA
Great. On time and checked for problems found no problems will use you and recommend you
Sandra seagraves - Smyrna, GA
Always Friendly and Professional
Patty - Smyrna, GA
Terence provides great service, clearly explains all maintenance requirements and is a pleasure to work with. Thank you !!
reliable service
Kim - Atlanta, GA
Great Service
Amy - Smyrna, GA
Great service!!
Sheryl - Smyrna, GA
Terrance is always professional and friendly! He’s the BEST!
Excellent
Free - Smyrna, GA
Good
Jack - Atlanta, GA
Great service
Great Service!
Jennifer - Smyrna, GA
Awesome Service!
Great service,
Sandra - Smyrna, GA
Great service experience!
Great service!
Barbara - Smyrna, GA
Professional and reliable service. Appointment ‘windows’ are reasonable and Terrence called to say he was ahead of schedule and could arrive in 10 minutes if that is convenient for us.
Love Bartlett
Roman - Smyrna, GA
Terrence is the best. Always professional, knowledgable, & curtious.
Always excellent service !!!!
Emily - Smyrna, GA
Outstanding customer service, knowledgeable professionals & great price!
Anonymous - Smyrna, GA
Terence (and Steve) arrived in the first 15 minutes of my estimated service window. They were extremely polite, courteous and professional (even wore shoe covers while in the house). They were very knowledgeable of each system from their analysis and explanation of the investigated/discovered issues with the units to their thorough and non-tech-savvy-friendly recommendation of preventative steps to take (for those of us who don’t know what a run capacitor is off the top of our heads). Once next steps were discussed and decided upon, they immediately proceeded to install each part handling everything in a reasonable amount of time. All the while, I never felt uncomfortable—as a female being alone in my house with two men—they were extremely pleasant and professional. I would recommend Bartlett Heating & Cooling, Inc. from the customer service/level of professionalism alone; but what’s more, their pricing is outstanding, and the perks (e.g. discounted off-hours service price) are a huge plus! Couldn’t be happier with the service I received today!
Great service! Nice guys!
Garner - Marietta, GA
Two service techs came out today for my annual review of the HVAC system. They informed me that my filter was in great shape and could wait to be replaced. I appreciated the honesty. I also I'm planning other ductwork where I'm going to get quotes for work that we cannot do ourselves. They were both insightful and helpful in determining what tasks we should take on our own and we're willing to divide the quotes to allow for both financial structuring. They were thoughtful, courteous and respectful. Very much appreciated in this day and time.
Very professional and great service.
Darlene - Atlanta, GA
Love Bartlett
Great Service. Alway's pleased with Terrance
David - Smyrna, GA
I am very happy with Barlett's Service.
As always, amazing service.
Susan - Smyrna, GA
I've been using this company for the last few years. Can't say enough about the amazing customer service, respect my home and their integrity. There just aren't enough local companies like this anymore. Proud to be a customer.
Awesome service
Devra - Smyrna, GA
We've used Bartlett for 30 years and, as always, great service & terrific techs. Will never use anyone else.
Great service
Susan - Smyrna, GA
November 2018 service appointment
Michael - Atlanta, GA
Excellent service!
Brenda - Smyrna, GA
Seemed to be a good & thorough check up, but unfortunately we had to replace 3 items.
Professional and thoughtful
Melinda - Smyrna, GA
We’ve used Bartlett Heating And cooling for many years. There staff is always very nice and professional. They don’t push unnecessary services on you but make sure your systems are working so they will serve you for years to come
The best
Monsanto - Smyrna, GA
This is a great company, always, always on time, friendly staff and very knowledgeable, thank you so much
Thanks For The Consistently Wonderful Service
Samantha - Smyrna, GA
The service is always friendly and consistent. Thank you for keeping my HVAC unit in great shape!
Great service again by this great company
Ed - Smyrna, GA
What makes Bartlett so great is the quality of people that work there. This includes the people in the office and all their service tech.
Terrence does very professional work.
David - Smyrna, GA