Terence

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Terence -- Technician

Years in the Industry: 10 years

Best Part of Your Job: Taking care of my customer’s needs and concerns

Favorite Product We Recommend: Carbon Monoxide Alarm

Local Reviews

Rated 5.0 out of 5 stars based on 199 customer reviews

Map of Marietta, GA

Great Service




Terrance, our technician was pleasant, helpful and extremely knowledgeable.


Map of Smyrna, GA

Greatnesz




It’s great


Map of Atlanta, GA

Great service




Very professional


Map of Marietta, GA

On Time, Courteous, Efficient and Professional




Terence was terrific. He was friendly, knowledgeable and a consummate pro. The regular maintenance went very smoothly and was completed for a reasonable price.


Map of Smyrna, GA

Great service





Map of Smyrna, GA

Great service and very courteous!




Fantastic experience as always!


Map of Smyrna, GA

Terrance is the best!




Terrance to the rescue! He knows his stuff, fixes perfectly, and doesn’t oversell. He’s personally my favorite HVAC man. Thanks, Bartlett!


Map of Smyrna, GA

Great service




Professional and courteous service.


Map of Smyrna, GA

Great service.




Highly recommend


Map of Smyrna, GA

Very satisfied, great service




Terrance & Chevy were very thorough and professional. Great job😊


Great experience





Excellent Service




On time, respectful and knowledgeable.


Great service





Excellent!





Great. On time and checked for problems found no problems will use you and recommend you





Always Friendly and Professional




Terence provides great service, clearly explains all maintenance requirements and is a pleasure to work with. Thank you !!


reliable service





Great Service





Great service!!




Terrance is always professional and friendly! He’s the BEST!


Excellent





Good




Great service


Great Service!




Awesome Service!


Great service,




Great service experience!


Great service!




Professional and reliable service. Appointment ‘windows’ are reasonable and Terrence called to say he was ahead of schedule and could arrive in 10 minutes if that is convenient for us.


Love Bartlett




Terrence is the best. Always professional, knowledgable, & curtious.


Always excellent service !!!!





Outstanding customer service, knowledgeable professionals & great price!




Terence (and Steve) arrived in the first 15 minutes of my estimated service window. They were extremely polite, courteous and professional (even wore shoe covers while in the house). They were very knowledgeable of each system from their analysis and explanation of the investigated/discovered issues with the units to their thorough and non-tech-savvy-friendly recommendation of preventative steps to take (for those of us who don’t know what a run capacitor is off the top of our heads). Once next steps were discussed and decided upon, they immediately proceeded to install each part handling everything in a reasonable amount of time. All the while, I never felt uncomfortable—as a female being alone in my house with two men—they were extremely pleasant and professional. I would recommend Bartlett Heating & Cooling, Inc. from the customer service/level of professionalism alone; but what’s more, their pricing is outstanding, and the perks (e.g. discounted off-hours service price) are a huge plus! Couldn’t be happier with the service I received today!


Great service! Nice guys!




Two service techs came out today for my annual review of the HVAC system. They informed me that my filter was in great shape and could wait to be replaced. I appreciated the honesty. I also I'm planning other ductwork where I'm going to get quotes for work that we cannot do ourselves. They were both insightful and helpful in determining what tasks we should take on our own and we're willing to divide the quotes to allow for both financial structuring. They were thoughtful, courteous and respectful. Very much appreciated in this day and time.


Very professional and great service.




Love Bartlett


Great Service. Alway's pleased with Terrance




I am very happy with Barlett's Service.


As always, amazing service.




I've been using this company for the last few years. Can't say enough about the amazing customer service, respect my home and their integrity. There just aren't enough local companies like this anymore. Proud to be a customer.


Awesome service




We've used Bartlett for 30 years and, as always, great service & terrific techs. Will never use anyone else.


Great service





November 2018 service appointment





Excellent service!




Seemed to be a good & thorough check up, but unfortunately we had to replace 3 items.


Professional and thoughtful




We’ve used Bartlett Heating And cooling for many years. There staff is always very nice and professional. They don’t push unnecessary services on you but make sure your systems are working so they will serve you for years to come


The best




This is a great company, always, always on time, friendly staff and very knowledgeable, thank you so much


Thanks For The Consistently Wonderful Service




The service is always friendly and consistent. Thank you for keeping my HVAC unit in great shape!


Great service again by this great company




What makes Bartlett so great is the quality of people that work there. This includes the people in the office and all their service tech.


Terrence does very professional work.





Fantastic service as always!





Great Service





Great service




With Bartlett, you are in reliable, expert hands.


Great service. Very helpful information.




Great job today. Arrived promptly. Very efficient. Recommendations were spot on perfect. Work was completed professionally at a reasonable cost.


Awesome




Could not ask for more


Great service




I had my HVAC serviced today and Terrance M., the technician provided great customer service and answered any questions I had. I would highly recommend everyone choose Bartlett Heating and Air for heating and cooling products and service.😊


Great service!




Terrence was efficient and detailed!


Great job all around!




Great work all around from precalls to performance. Great job guys.


great as always !




very pleasant & helpful !


Great service from the best techs!




I’m always so impressed by Bartlett. On time, fair, honest and don’t leave a mess!

24 Hour Emergency Service • Call Us Today • (770) 429-0278 • or • Fill Out Our Online Form
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
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