Terence

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Small Town Integrity in the Big City

Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982

Terence -- Technician

Years in the Industry: 10 years

Best Part of Your Job: Taking care of my customer’s needs and concerns

Favorite Product We Recommend: Carbon Monoxide Alarm

Local Reviews

Bartlett Heating & Cooling Rated 5.0 out of 5 stars based on 209 customer reviews

Map of Marietta, GA

Great job!




Review of Bartlett Heating & Cooling

Terence did such an amazing job washing his truck! He is very funny, has a great personality and is a great asset to Bartlett!!


Response from Bartlett Heating & Cooling:

You are right! Terence is a GREAT truck washer!! I'm hoping he will prove what a true asset he is by washing the bosses car :-) And, we are always laughing 'ole Terence. I mean, laughing WITH him :-) ha ha!


Map of Smyrna, GA

Great Service and technician




Review of Bartlett Heating & Cooling


Response from Bartlett Heating & Cooling:

Thank you!


Map of Smyrna, GA

Terrific Service




Review of Bartlett Heating & Cooling

Terence arrived for my AC service within my service window on time. He serviced my equipment most efficiently. He also had a great attitude.


Response from Bartlett Heating & Cooling:

Thanks for the 5 star review of Terence! We appreciate your business :-)


Map of Smyrna, GA

Great Service




Review of Bartlett Heating & Cooling

Terence is great, very knowledgeable and nice I completely trust him!


Response from Bartlett Heating & Cooling:

Thank you Donna! We think Terence is great too! We appreciate your business!


Map of Smyrna, GA

Excellent, Quality Service




Review of Bartlett Heating & Cooling

The staff is knowledgeable, professional, courteous, competent. They excel at customer service and quality of work.


Response from Bartlett Heating & Cooling:

Thank you for the 5 star review! We are always working hard to make sure we are staying on point. We really appreciate your business :-)


Map of Mableton, GA

Great Service




Review of Bartlett Heating & Cooling

Great Service


Response from Bartlett Heating & Cooling:

Thank you for the 5 star review!


Map of Smyrna, GA

Amazing Service!




Review of Bartlett Heating & Cooling

Very knowledgeable technician and great customer service!


Response from Bartlett Heating & Cooling:

Thank you so much Gretchen! We appreciate this 5 start review and compliments for Terence. And we thank you for your business :-)


Map of Smyrna, GA

Awesome service




Review of Bartlett Heating & Cooling


Map of Smyrna, GA

Service




Review of Bartlett Heating & Cooling

Terrence is always professional and does exceptional work with repairs and service.


Map of Smyrna, GA

Terrance is the best!




Review of Bartlett Heating & Cooling

Great at explaining all the ins and outs


Great Service




Review of Bartlett Heating & Cooling

Terrance, our technician was pleasant, helpful and extremely knowledgeable.


Greatnesz




Review of Bartlett Heating & Cooling

It’s great


Great service




Review of Bartlett Heating & Cooling

Very professional


On Time, Courteous, Efficient and Professional




Review of Bartlett Heating & Cooling

Terence was terrific. He was friendly, knowledgeable and a consummate pro. The regular maintenance went very smoothly and was completed for a reasonable price.


Great service




Review of Bartlett Heating & Cooling


Great service and very courteous!




Review of Bartlett Heating & Cooling

Fantastic experience as always!


Terrance is the best!




Review of Bartlett Heating & Cooling

Terrance to the rescue! He knows his stuff, fixes perfectly, and doesn’t oversell. He’s personally my favorite HVAC man. Thanks, Bartlett!


Response from Bartlett Heating & Cooling:

Thank you Melanie!! We think Terence is pretty great too! We really appreciate this 5 star review!


Great service




Review of Bartlett Heating & Cooling

Professional and courteous service.


Great service.




Review of Bartlett Heating & Cooling

Highly recommend


Very satisfied, great service




Review of Bartlett Heating & Cooling

Terrance & Chevy were very thorough and professional. Great job😊


Great experience




Review of Bartlett Heating & Cooling


Excellent Service




Review of Bartlett Heating & Cooling

On time, respectful and knowledgeable.


Great service




Review of Bartlett Heating & Cooling


Excellent!




Review of Bartlett Heating & Cooling


Great. On time and checked for problems found no problems will use you and recommend you




Review of Bartlett Heating & Cooling


Always Friendly and Professional




Review of Bartlett Heating & Cooling

Terence provides great service, clearly explains all maintenance requirements and is a pleasure to work with. Thank you !!


reliable service




Review of Bartlett Heating & Cooling


Great Service




Review of Bartlett Heating & Cooling


Great service!!




Review of Bartlett Heating & Cooling

Terrance is always professional and friendly! He’s the BEST!


Excellent




Review of Bartlett Heating & Cooling


Good




Review of Bartlett Heating & Cooling

Great service


Great Service!




Review of Bartlett Heating & Cooling

Awesome Service!


Great service,




Review of Bartlett Heating & Cooling

Great service experience!


Great service!




Review of Bartlett Heating & Cooling

Professional and reliable service. Appointment ‘windows’ are reasonable and Terrence called to say he was ahead of schedule and could arrive in 10 minutes if that is convenient for us.


Love Bartlett




Review of Bartlett Heating & Cooling

Terrence is the best. Always professional, knowledgable, & curtious.


Always excellent service !!!!




Review of Bartlett Heating & Cooling


Outstanding customer service, knowledgeable professionals & great price!




Review of Bartlett Heating & Cooling

Terence (and Steve) arrived in the first 15 minutes of my estimated service window. They were extremely polite, courteous and professional (even wore shoe covers while in the house). They were very knowledgeable of each system from their analysis and explanation of the investigated/discovered issues with the units to their thorough and non-tech-savvy-friendly recommendation of preventative steps to take (for those of us who don’t know what a run capacitor is off the top of our heads). Once next steps were discussed and decided upon, they immediately proceeded to install each part handling everything in a reasonable amount of time. All the while, I never felt uncomfortable—as a female being alone in my house with two men—they were extremely pleasant and professional. I would recommend Bartlett Heating & Cooling, Inc. from the customer service/level of professionalism alone; but what’s more, their pricing is outstanding, and the perks (e.g. discounted off-hours service price) are a huge plus! Couldn’t be happier with the service I received today!


Great service! Nice guys!




Review of Bartlett Heating & Cooling

Two service techs came out today for my annual review of the HVAC system. They informed me that my filter was in great shape and could wait to be replaced. I appreciated the honesty. I also I'm planning other ductwork where I'm going to get quotes for work that we cannot do ourselves. They were both insightful and helpful in determining what tasks we should take on our own and we're willing to divide the quotes to allow for both financial structuring. They were thoughtful, courteous and respectful. Very much appreciated in this day and time.


Very professional and great service.




Review of Bartlett Heating & Cooling

Love Bartlett


Great Service. Alway's pleased with Terrance




Review of Bartlett Heating & Cooling

I am very happy with Barlett's Service.


As always, amazing service.




Review of Bartlett Heating & Cooling

I've been using this company for the last few years. Can't say enough about the amazing customer service, respect my home and their integrity. There just aren't enough local companies like this anymore. Proud to be a customer.


Awesome service




Review of Bartlett Heating & Cooling

We've used Bartlett for 30 years and, as always, great service & terrific techs. Will never use anyone else.


Great service




Review of Bartlett Heating & Cooling


November 2018 service appointment




Review of Bartlett Heating & Cooling


Excellent service!




Review of Bartlett Heating & Cooling

Seemed to be a good & thorough check up, but unfortunately we had to replace 3 items.


Professional and thoughtful




Review of Bartlett Heating & Cooling

We’ve used Bartlett Heating And cooling for many years. There staff is always very nice and professional. They don’t push unnecessary services on you but make sure your systems are working so they will serve you for years to come


The best




Review of Bartlett Heating & Cooling

This is a great company, always, always on time, friendly staff and very knowledgeable, thank you so much


Thanks For The Consistently Wonderful Service




Review of Bartlett Heating & Cooling

The service is always friendly and consistent. Thank you for keeping my HVAC unit in great shape!


Great service again by this great company




Review of Bartlett Heating & Cooling

What makes Bartlett so great is the quality of people that work there. This includes the people in the office and all their service tech.


Terrence does very professional work.




Review of Bartlett Heating & Cooling

24 Hour Emergency Service • Call Us Today • (770) 429-0278 • or • Fill Out Our Online Form
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Contact Information
 
Address:   972 Atlanta Road  •  Marietta, GA 30060
Phone:       (770) 429-0278
 
Payment Options
 
For Air Conditioning in Smyrna GA, we accept most major credit cards.
 
We accept cash for Cooling repair service provided in Marietta GA.
We accept check for Air Conditioner repair service provided in Atlanta GA.
 
Connect With Us
 
For Air Conditioning repair in Smyrna GA, like us on Facebook!
See what your neighbors think about our Air Conditioner service in Atlanta GA on Google Reviews.
To schedule your AC installation in Marietta GA, just email us!
For Cooling repair in Smyrna GA, follow us on Twitter!
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