Terence

Bartlett Heating & Cooling, Inc Tech

Terence -- Technician

Years in the Industry: 10 years

Best Part of Your Job: Taking care of my customer’s needs and concerns

Favorite Product We Recommend: Carbon Monoxide Alarm

NATE CERTIFIED

Recent Jobs and Reviews

Rated 5.0 out of 5 stars based on 621 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a majority of customers expressing satisfaction with the services provided by Bartlett Heating and Air. The positive reviews frequently mention friendly, helpful, and efficient service, with technicians being described as courteous, professional, and knowledgeable. Customers appreciate the prompt arrival of technicians, the thoroughness of the inspections and maintenance, and the solutions offered to improve the efficiency of their HVAC systems. Additionally, the positive reviews highlight the positive experiences customers have had with the company's representatives, including their politeness, helpfulness, and efficiency. However, there are a few negative reviews, which primarily focus on issues such as delayed arrival times, scheduling conflicts, and dissatisfaction with the quality of the work performed. However, the negative reviews are outweighed by the positive reviews, indicating that the positive experiences of customers significantly outweigh the negative ones. In general, the reviews convey a sense of trust and satisfaction with Bartlett Heating and Air's services, with customers expressing their intention to continue using their services in the future. The recurring themes of friendly, helpful, and efficient service, along with the positive experiences customers have had with the company's representatives, are the main factors contributing to the positive sentiment expressed in the reviews.

Reviews

Excellent as always!
Terence has been coming to our home for years and always professional,efficient with a friendly attitude! Every time he comes by we chat briefly about our kids and how things are going. All around great person to have around!!
Jack - Smyrna, GA 30080
Excellent Service
Terrence always does amazing work
Chris - Smyrna, GA 30080
Excellent service and knowledgeable techs!
Terence has been my tech for years as I’m signed up for Bartlett’s maintenance plan. He’s always on time and honest when he recommends services or replacement parts for my units. Highly recommend Bartlett and Terence!
Jennifer - Smyrna, GA 30080
Great service call
Always pleased with Bartlett’s service and Terence’s work is an excellent example. Great job!
Patsy - Smyrna, GA 30082
Fantastic Service!!
Always a pleasure for Terence to come to our house. Very knowledgeable and has great character!!
Cheryl - Smyrna, GA 30080
Excellent!
A+ Service! 👍
Josephine - Smyrna, GA 30080
Terrance was excellent
Arelis Davis - Smyrna, GA 30080
Always the BEST!!
I have had Bartlett for 6 yrs! Always provide the best service and technicians. Terrance is dedicated and always explains in detail the options.
Susan - Smyrna, GA 30080
Excellent service!
Terence is always friendly, professional and detailed. He is a very good representative for Bartlett.
Gene - Smyrna, GA 30080
Excellent service!
Always great service & so nice.
Brenda - Smyrna, GA 30080
Annual Service
Terrence was polite, thorough and professional. He explained his recommendations clearly.
Vicky - Marietta, GA 30060
Best service technician
Rashaad - Smyrna, GA 30080
Great service
Raymond - Smyrna, GA 30080
He is reliable and efficient
Terence quickly went through the system and only found one problem I am hoping his catch will keep me from a new compressor If so he is a keeper!
Sally - Smyrna, GA 30080
Excellent service! Terence is great!
Susan - Smyrna, GA 30080
His middle name must be (Allstate)
Does not get any better in all areas. Thank you very much .
Stephen - Smyrna, GA 30082
Excellent service!
Terence did an AMAZING job with my service call. He was on time, courteous and professional.
Corey - Smyrna, GA 30080
Terrence is great! I personally always enjoy seeing him ! He is professional and knows his craft well!
I also like the honesty of Bartlett employees. Everyone is friendly form the girls who make the appts to the technicians! Thanks
Emily - Smyrna, GA 30080
Best service associate.
Top service advisors, very knowledgeable and thorough with all details.
Raymond - Smyrna, GA 30080
Excellent Service
Terence is the best service tech around. Bartlett is the best HVAC company. Highly recommend them to all who may need excellent service.
Billy - Smyrna, GA 30080
Excellent service
Taylor - Smyrna, GA 30080
Good service
Rochelle - Smyrna, GA 30080
Excellent Service!!
Always great work from Terence McDermott! Can’t go wrong with Bartlett Heating & Cooling!
Amanda - Smyrna, GA 30080
Great service and communication.
Clearly communicated the work that needed to be done and the service was great!
Matt - Smyrna, GA 30082
Recommend Without Reservation
Terrence, AS ALWAYS, was on time, friendly, efficient (and patient with my chatting). Has always answered questions and made recommendations for the HVAC maintenance. Thanks, Terrence!
Sue - Smyrna, GA 30080
Great service
Does a great job
Paul - Smyrna, GA 30080
Thank you!
He did a Great job and was very respectful!
Alex - Smyrna, GA 30080
Great service
Terence is always on time, professional and a pleasure to work with.
Dr Carlos Roman - Smyrna, GA 30080
Excellent service
Very knowledgeable and professional
Judi - Smyrna, GA 30080
Terrence April 17 Service
Excellent service!
Maurice - Smyrna, GA 30080
Good hands
Terrance always does a great job. We feel like we’re in good hands.
Lee - Smyrna, GA 30080
Excellent Service!
Terrance has been my guy for a long time and is very helpful and familiar with the house. Today I was essentially preoccupied all while Terrance was here. He handled himself with patience and professionalism.
Cris - Smyrna, GA 30080
Excellent service
always the professional! Couldn’t be nicer or do a better job
Valerie - Smyrna, GA 30080
Excellent Service
Terrence is the consummate service provider. He is personable, knowledgeable, professional — and just terrific!
Joan - Smyrna, GA 30080
Excellent service
Terrence is always professional, courteous, and very thorough in servicing my HVAC unit
Gina - Smyrna, GA 30080
Nailed It !
Got my a/c to nice and chilly from a warm toast temp yesterday . Terence solved the mystery !
Mac - Smyrna, GA 30080
Excellent service
Terence is courteous and thorough. He cleans up behind himself (some haven't in the past!) and even is kind to my dogs who bark for his entire visit. He explains everything to me and sends details on any other services I ask about.
Dana - Smyrna, GA 30080
Awesome as always!
Jennifer - Smyrna, GA 30080
Excellent service!
Terence was very knowledge, patient and answered all our questions. He had great communication throughout our repair and made sure we were aware of what he doing the whole time. He showed up on time and completed the work in a timely manner. Thank you!
Justinn - Smyrna, GA 30080
Excellence on all ends
Terrence is a pro and got me back up and running quickly.
John - Smyrna, GA 30080
Great service as always
Efficient & courteous!
Jennifer Spiro - Smyrna, GA 30080
Excellent Service
Terrance is great and always does a wonderful job. Very thorough and patient when presented with questions.
Mary - Smyrna, GA 30080
Terrance’s Usual Good Job
Always a good experience with Terrance. He was even early for today’s appointment!
Marti - Smyrna, GA 30080
Summer tune up
Terrance has alway’s been professional. I trust his opinion regarding my HVAC. I know that any work done on my units will be to code.
David - Smyrna, GA 30080
Excellent Service!
Terrance is literally the best - he's so helpful, flexible, works efficiently, explains everything. I'm so glad I started using Bartlett and that HE is my technician.
Lawson - Smyrna, GA 30080
Fine service
Good service. Helpful information
Noell - Smyrna, GA 30080
Always good service
Terence and the Bartlett team are always a pleasure to work with.
David - Smyrna, GA 30080
Another Great Service
Terence is always friendly and professional. I trust his expertise and knowledge, I always feel comfortable with his suggestions. He makes Bartlett the great company it is!
Nancy - Smyrna, GA 30080
Excellent Service!
Very friendly and did a great job!
Corey - Smyrna, GA 30080
Terrance
Had a great visit from Terrance today. He was not only very knowledgeable about my air conditioner and furnace repair, but very professional. Answered all my questions and spent time going over options with me. He offered the family plan which I decided to take due to his great customer service. Thank you for having an employee like him.
Maureen - Smyrna, GA 30082

Job Locations

Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning systems in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning systems in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning systems in Smyrna.
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning systems in Smyrna.
Terence M.
Terence M.
HVAC cooling maintenance on Lennox heat pump systems in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Lennox heat pump systems in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Lenox air conditioning systems in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Lenox air conditioning systems in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning and Aprilaire dehumidifier in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning and Aprilaire dehumidifier in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Carrier heat pump systems in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier heat pump systems in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Rheem air conditioning system in Smyrna.
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Rheem air conditioning system in Smyrna.
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning system Smyrna
Smyrna, GA 30082
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning system Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning systems in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning systems in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning system in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning system in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning system in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning system in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning system in Smyrna.
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning system in Smyrna.
Terence M.
Terence M.
HVAC cooling maintenance on Lennox air conditioning and heat pump systems in Smyrna
Smyrna, GA 30082
Smyrna, GA - HVAC cooling maintenance on Lennox air conditioning and heat pump systems in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning systems in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning systems in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Daikin air conditioning systems in Smyrna.
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Daikin air conditioning systems in Smyrna.
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning in Marietta.
Marietta, GA 30060
Marietta, GA - HVAC cooling maintenance on Carrier air conditioning in Marietta.
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning system in Smyrna.
Smyrna, GA 30082
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning system in Smyrna.
Terence M.
Terence M.
HVAC cooling maintenance on Carrier and Lennox air conditioners and Amana heat pump system in Smyrna
Smyrna, GA 30082
Smyrna, GA - HVAC cooling maintenance on Carrier and Lennox air conditioners and Amana heat pump system in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Carrier air conditioning systems in Smyrna.
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier air conditioning systems in Smyrna.
Terence M.
Terence M.
HVAC cooling maintenance on Trane heat pump systems in Smyrna.
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Trane heat pump systems in Smyrna.
Terence M.
Terence M.
HVAC cooling maintenance on Carrier and Goodman air conditioning and heat pump systems in Smyrna.
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Carrier and Goodman air conditioning and heat pump systems in Smyrna.
Terence M.
Terence M.
HVAC cooling maintenance on Goodman air conditioning system in Smyrna
Smyrna, GA 30082
Smyrna, GA - HVAC cooling maintenance on Goodman air conditioning system in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Lennox and Payne air conditioners and Heil heat pump system in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Lennox and Payne air conditioners and Heil heat pump system in Smyrna
Terence M.
Terence M.
HVAC cooling main Goodman air conditioning system in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling main Goodman air conditioning system in Smyrna
Terence M.
Terence M.
HVAC cooling maintenance on Lennox heat pump systems in Smyrna
Smyrna, GA 30080
Smyrna, GA - HVAC cooling maintenance on Lennox heat pump systems in Smyrna