Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 5 years
Best Part of Your Job: Hearing back from customers with new systems about how much more comfortable their home is or how much money they are saving on utility bills
Favorite Product We Recommend: Carrier 19 SEER Inverter cooling system
Local Reviews
Reviews powered by Nearby NowThankful Thursday
Stephanie - Smyrna, GA
Professional! Awesome people skills!
Response from Bartlett Heating & Cooling:
Thankful Thursday is right, Stephanie! We are so thankful for this review and for awesome customers (like you)! We are so happy to hear that Mitchell made a great first impression at your AC maintenance and we look forward to the opportunity to continue that impression at your next maintenance appointment. Welcome to the Bartlett customer family, we are so thankful to have you!
Great Service
James - Smyrna, GA
On time, very knowledgeable and was profession the entire time.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, James! We are so happy to hear that you were impressed with Mitchell’s professionalism and HVAC skills. Thank you for trusting Bartlett HVAC to perform your AC maintenance this HOT summer!
satisfied customer
William - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and welcome to the Bartlett customer family, William! We are so happy to know that Mitchell provided you with 5-star service on your AC repair!
Prompt, Friendly Service
Jeeves' Mom - Marietta, GA
This is our first time using Bartlett Heating & Cooling, and it will not be our last. Mitchell was prompt, an excellent communicator about the issues, and a real pleasure to work with.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Doy! We are so happy to hear that Mitchell made a great first impression while fixing your AC. Thank you for calling Bartlett Heating and Cooling and welcome to the Bartlett customer family!
Knowledgeable and Effective
Greg - Acworth, GA
We appreciate how quickly that Bartlett was able to schedule a service call when we had problems with our fairly new AC (16 months). Mitchell arrived on time and possessed the knowledge needed to evaluate the problem(s). He gave reasonable advice and provided immediate service that could fix the issues discovered. We are pleased to have signed up for semi-annual maintenance checks by Bartlett staff in the future.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review! We are honored to be the company you called to repair your AC system. We are proud to know that Mitchell impressed you with his expert HVAC knowledge and skills and that he was able to repair your AC the same day. Welcome to the Bartlett service agreement family; we look forward to providing your family with 5-star services at every visit!
Great service
Melanie - Smyrna, GA
Extremely happy with Bartlett! This is the fourth HVAC company with which I have contracted and I am FINALLY happy and getting my moneys worth!
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review, Melanie. Fourth time is a charm! We are happy to hear that you were pleased with our prices and our services, but even happier to know that we have you as a loyal Bartlett HVAC client! Thank you for trusting Bartlett HVAC to repair your AC!
Great service - good bunch of technicians!
Jan - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jan! We are so happy to hear that you are happy with the HVAC services our team of experts provide. Thank you for trusting Bartlett HVAC to keep your home comfortable all year long!
Great service
Craig - Smyrna, GA
Thorough inspection. Great feedback and total professionalism
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Craig! We are so happy to hear that you were impressed with Mitchell’s expert HVAC knowledge and skills. Thank you for trusting Bartlett HVAC to keep your home cool this Summer!
Very punctual, Great service and Reasonable price
John - Marietta, GA
The technician MITCHEL came right on time, very plasent and listen to my complaint. He explained to me, what he is going to and also recommended to consider the service contract. As it was very reasonable I agreed to it and he did the needful. I am very happy that Bartlett HVAC service is above and beyond .
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Mitchell! We are so happy to hear that you were pleased with his expert HVAC knowledge and skills. Thank you for calling Bartlett HVAC to repair your system and welcome to the Bartlett service agreement family, John!
AC inspection
Juan - Marietta, GA
All systems checked. Nice, very professional technician.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Juan! We are honored and thankful to be the company you trust to keep your home comfortable throughout the year!
Great service.
Brenda - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett HVAC to perform your semi-annual AC maintenance, Brenda!
Excellent Work - Great Service
Ddski - Marietta, GA
Mitchell came to do a routine service and check our HVAC/Heating systems for issues. We are new to Marietta. The first local company we contacted could not make time for us so we researched on the Web and found Bartlett. I am SO GLAD we did! We ended up with a regular service, some additional up front work, and an estimate for additional services we knew ahead of time we would need. Mitchell was Very thorough, answered all of my questions, addressed my concerns, and was very helpful. Bartlett will be coming back out to finish up the work. We signed up for the yearly service contract and are now a "regular". The office staff is also GREAT!! If you are looking for an HVAC company, you really need to try this one. It's a local family owned company who does great work and takes pride in what they do. The prices are also right in the ball park and if you get the service contract you get a discount! I would not hesitate to recommend them!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Doreen! Reviews like this always put a smile on our face! We are so happy to hear that you were impressed with Mitchell’s expert HVAC knowledge and skills and that he was able to answer all your questions and concerns. We are also happy to hear that you were impressed with the office staff! Welcome to Marietta and a big WELCOME to the Bartlett HVAC service agreement family. To us, being a family owned and operated company means that our customers are our family too. So we promise to always provide you with top notch 5-star service with every visit that you would expect from family. Thank you for choosing Bartlett Heating and Cooling for all your HVAC needs!
Great Service
David - Powder Springs, GA
Great service. No complaints
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, David! We are so happy to hear you were impressed with Mitchell’s service. Thank you for trusting Bartlett HVAC to keep your home cool this Spring!
Great Service!
Mark - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett Heating and Cooling to perform your semi-annual AC maintenance, Mark!
Great job. Very knowledgeable and helpful.
Aaron - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Aaron! We are so happy to hear you are impressed with Mitchell’s expert HVAC knowledge and skills. Thank you for trusting Bartlett Heating and Cooling to perform your semi-annual AC maintenance!
Great Service as Usual
Phillip - Marietta, GA
He was prompt, courteous and very professional.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Phillip! We are happy to hear that we continue to impress you with our services for the past 5 years. Thank YOU for choosing Bartlett Heating and Cooling to continue to service your HVAC systems!
Great As Always
David - Marietta, GA
Mitchell and Bartlett provides us with quality, professional maintenance at a fair price.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, David! We are pleased to hear that we continue to impress you with our HVAC services. Thank you for choosing Bartlett Heating and Cooling for your AC maintenance!
Simple and Efficient
Molly - Smyrna, GA
Mitchell was excellent and quickly but thoroughly serviced my AC unit. Only recommendation would be a quick pamphlet on the Service Program so I could’ve saved Mitchell time with all of my questions
Response from Bartlett Heating & Cooling:
Thank you for the review, Molly! While we certainly don’t mind answering questions, we agree that a pamphlet would be helpful! Thank you for the suggestion and for choosing Bartlett Heating and Cooling to repair your AC system! Welcome to the Bartlett HVAC customer family!
Great, thorough service
Natalie - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett Heating and Cooling for your AC maintenance, Natalie! Good luck on your big move!
Great service, thorough and knowledgeable.
Jimmy - Marietta, GA
Mitchell is great and will recommend his service to anyone I know in need of service.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jimmy! We can’t wait to call your friends our friends too! Thank you for choosing Bartlett for your HVAC maintenance and welcome to the Bartlett Service Agreement customer family!
Awesome customer service!
Shannon - Marietta, GA
Bartlett is always mindful of my time with service visits. They are on time or early, and make quick work of servicing my home.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Shannon! We know life is busy so we always do everything we can to make our service on time and efficient! Not only do we appreciate the review, but we appreciate you always choosing Bartlett Heating and Cooling for your AC and furnace maintenance!
Thanks for coming quickly.
Ann - Smyrna, GA
Very good !
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett HVAC to repair your furnace over the weekend!
Super thorough maintenance checks make me glad I signed up for the maintenance agreement!
Don - Marietta, GA
We've been Bartlett customers for years and have always been impressed with the company and the quality of the products and services they sell, but it wasn't until a couple of years ago that we finally signed up for their maintenance agreement. Waiting so long was a mistake. The peace of mind we have when it gets really hot or really cold is indescribable: These maintenance checks are taken so seriously and so much time is spent and so many things taken apart and really truly evaluated (conditions are described in detail on the report and even numerical values associated with various component tests are recorded)! Everything about this company and each of its people just screams total professionalism and I truly feel good every time I write a check to Bartlett because it really is money tremendously well-spent!
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review, Don! We are so pleased to hear that you value the HVAC services that we provide! We value awesome customers like you, so we are so happy to return the favor! Thank you for being a Bartlett HVAC service agreement family member, we couldn’t do it without you!
Excellent Service
Nick - Marietta, GA
Mitchell was very knowledgable and made sure all of the notes I gave were looked over. He spent time waking me through what he did to fix the immediate issues and gave me clear guidance of what is needed to get my system running better.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Nick! We take pride in our expert Bartlett HVAC technicians, so this means a lot to us! We strive to always be as thorough as possible at every service call, but especially at your semi-annual maintenance visits. Welcome to the service agreement family!
Great service as always! Mitchel and his dad are va the epitome of excellent customer service. They are friendly, knowledgeable, and proactive. Alwa
Dixie - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Dixie! We are proud to have a team 5-star technicians, but we are even more proud to know we have 5-star customers like you! Thank you for all the years of being a member of the Bartlett HVAC service agreement family!
Professional and on time
Waguih - Powder Springs, GA
The technician arrived on time, clean and masked in uniform and polite. Competent and is not pushy about possible additional upgrades.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Waguih! Your comfort and your safety are our top priority, which is why we will always send out an expert technician, in a marked uniform and truck, to take care of all of your HVAC needs!
Turned my house from a 57 ‘ degree icebox into a 75’ sauna
Mac - Smyrna, GA
Furnace fan cutting on and off every couple minutes keeping house temp in the 50’s . Bartlett came out w/in 2 hours to inspect and solved a very complicated gas valve issue after checking out the whole system including the ducts.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Paula! Keeping your home comfortable will always be our number one priority so we strive to always get an expert HVAC technician to your home as fast as we can. Thank you for trusting Bartlett Heating and Cooling to keep your home cozy this winter!
Mitchell
Liz - Marietta, GA
What a nice young man! He was very polite and knowledgable. He was very respectful, as well. He wore a mask, and put everything back the way he found them.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Liz! We know that a trust-worthy HVAC company respects both you and your home, so we will always strive to go above and beyond every time we come out to your home!
First visit
Craig - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Craig!
Outstanding service
John - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, John!
Excellent service
Pam - Marietta, GA
The technician was here at the exact time he was scheduled and gave a call 15 minutes in advance to let me know he was in his way. He was very polite and respectful if my property, worked quickly and thoroughly.
Great Service
Kaitlin - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Kaitlyn!
Great service
Leslie - Acworth, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Leslie!
Great service!
Jessica - Smyrna, GA
Called Bartlett due to no heat from the furnace. Scheduling the service visit was quick and easy. Mitchell is the tech who came out and he was professional and friendly and answered all of my questions - and I had many! Lol. Having a reputable and reliable HVAC company is a must and you can’t go wrong with Bartlett!
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review, Jessica! Your HVAC systems are one of the most important appliances you own, so we are honored you trust Bartlett Heating and Cooling to take care of them for you. We are so happy you gave us a call to get your furnace repaired, because now we have another awesome member of our Service Agreement family! Welcome and we can’t wait to see you again for your maintenances!
I have been using Bartlett for 2 years and when I call to schedule maintenance, everyone is always pleasant and helpful
Mercedes - Atlanta, GA
Mitchell Jenkins installed my HVAC He’s very professional, polite, answers any concerns I have, and also a very pleasant young man
Response from Bartlett Heating & Cooling:
Thank you, Mercedes, for this 5-star review! Our customers mean the world to us, so we look forward to talking with you. Everyone at Bartlett Heating and Cooling strives to consistently provide you with the best service possible from when you first call in until we leave your home, because we want you to look forward to talking to us as well!
Great service
Jennifer - Mableton, GA
Response from Bartlett Heating & Cooling:
Welcome to our customer family, Jennifer! We truly appreciate this 5 star review of Bartlett Heating & Cooling :)
Great service
Judy - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bartlett Heating & Cooling, Judy!
Great service
Bruce - Marietta, GA
He was very helpful.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Mitchell. We, at Bartlett Heating and Cooling, have always said it is easy to provide great service when you have great customers like you. Thank YOU for trusting us to provide great service for the past few years, Bruce!
Great service!
Kelle - Marietta, GA
Always a pleasure working with this company
Response from Bartlett Heating & Cooling:
Thank you Kelle! This 5-star review of Bartlett Heating and Cooling means so much to us! We strive to always provide great service for all of your HVAC needs.
Super service.
Vicki - Marietta, GA
Professional and knowledgeable
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review of Mitchell! Even more so, thank you for being a part of the Bartlett Heating and Cooling family for so many years.
Mitchell is GREAT!!!
Hilda - Marietta, GA
Response from Bartlett Heating & Cooling:
Thanks Hilda! We think you are pretty great too :-). Thank you for this 5 star review of Mitchell. And thank you even more for being a member of our Bartlett Heating and Cooling Service Agreement family :-)
Great Service
Gracie - Marietta, GA
A very friendly and kind gentleman with great knowledge about the heat and cooling system, and the services
Response from Bartlett Heating & Cooling:
Thank you Gracie! We are so happy to see that you are 5 star pleased with Bartlett Heating & Cooling and Mitchell. We appreciate you!
A-1 service
Phillip - Marietta, GA
Mitchell is top notch.
Response from Bartlett Heating & Cooling:
Thank you Phillip! We think you are to notch too :-). Thank you for choosing Bartlett Heating and Cooling.
Great Service
Larry - Atlanta, GA
I couldn’t have been more impressed with Mitchell. He was so helpful to us.
Response from Bartlett Heating & Cooling:
Thank you Larry! We are so happy that you are so pleased with Mitchell! We feel so fortunate to have him on Team Bartlett :-). Welcome to our Bartlett Heating & Cooling Service Agreement family! We look forward to taking care of all of your HVAC needs.
Thank You!
Daniel - Smyrna, GA
I really appreciate the team moving us up in the schedule. Mitchell, the Technician who came to our house, was Great! Very helpful and informative. He was a great ambassador for the Bartlett brand.
Response from Bartlett Heating & Cooling:
Thank YOU Daniel! We are so glad you called on Bartlett Heating and Cooling to repair your broken AC on this hot day! And Mitchell will certainly be happy to see that you were pleased with his service. Thank you for choosing Bartlett Heating & Cooling :-)
Great service!
Josephine - Atlanta, GA
My AC had quit cooling, and I was frantic! Mitchell was so professional, thorough, and steady. He repaired the unit and explained everything to me about the process and what to expect. Thanks for what you do, Mitchell!
Response from Bartlett Heating & Cooling:
Thank you! I am so glad Mitchell helped on this hot and steamy day! We will make sure he see's this 5 star review and I know it will bring a smile to his face :-). Thank you for always trusting Bartlett Heating & Cooling for your AC repairs and maintenance.
Great Service, Very Honest
Jeanne - Smyrna, GA
Bartlett works to extend the life of my systems rather than to tell me I need new ones. Very honest people, not “salesy” at all.
Response from Bartlett Heating & Cooling:
Thank you Jeanne! This is exactly why we recommend the seasonal maintenance....so that we can work to extend the life of your HVAC system! Thank you for placing your trust in Bartlett Heating and Cooling :-). We appreciate you!
Mitchell is AWESOME!
Joy - Atlanta, GA
Subsequent to new system install, I lost power to my home. Mitchell was sent out by after hours service and was able to identify the problem. He went above and beyond to repair the found damage and ensured all equipment was operating at proper voltages and safety levels once power was restored, leaving me feeling safe and confident that my problem was properly identified and resolved!
Response from Bartlett Heating & Cooling:
Thank you Joy! Yes! You can always have confidence in our Bartlett Heating and Cooling team to make sure any problems are resolved quickly! We truly appreciate these kind words about Mitchell and know that it will bring a smile to his face :-)
Great Service, Quick and Timely
Jennifer - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you Jennifer! We are glad to see that we earned this 5 star review :-). Thank you for always choosing Bartlett Heating & Cooling.
Great technician and great service
Laura - Atlanta, GA
Mitchell arrived exactly when he said he would. He was efficient, polite and very very competent. It was a pleasure to have him in my home servicing my unit. Thank you so much.
Response from Bartlett Heating & Cooling:
Thank you Laura! We are so glad to see that Mitchell did such a great job today :-). We are certainly proud to have him on our team. Thank you for being a part of our Bartlett Heating & Cooling customer family :-)