Mitchell

Bartlett Heating & Cooling, Inc Tech

Mitchell -- Technician

Years in the Industry: 5 years

Best Part of Your Job: Hearing back from customers with new systems about how much more comfortable their home is or how much money they are saving on utility bills

Favorite Product We Recommend: Carrier 19 SEER Inverter cooling system

NATE CERTIFIED

Recent Jobs and Reviews

Rated 5.0 out of 5 stars based on 258 customer reviews

Reviews

Awesome service as always
In my opinion Bartlett has consistently been polite, timely, helpful, and knowledgeable about the needs of our home. Communication is great and service is very professional.
Ben - Kennesaw, GA 30152
Excellent Service
Mitchell was great. Very professional and gave good advice on how to move forward with maintenance plan on my older unit.
Rodney - Marietta, GA 30060
Excellent Service
Sharon - Douglasville, GA 30134
Excellent above expectations
Mitchell our technician was polite, professional and knowledgeable with our systems
Steven - Marietta, GA 30064
Customer focused not sales focused.
Mitchell and Bartlett have been great to work with over the last year. After buying a new (older ) home last year we had issues with our AC unit that had been serviced 1 month earlier before closing. Another firm we used in the past took one look at the 18yr old unit and said replacement was the only route. We called Bartlett for second opinion . Mitchell actually did diagnostics and noted the he clogged filter with a weakening blower motor were the real problem. Replaced filter and we were up and running. That didn’t change the fact the unit is old and needs replacing sooner rather than later. But really appreciate the extra effort to truly troubleshoot the problem instead of just offering a ‘new system’ as solution.
John - Marietta, GA 30064
Awesome job!
Fantastic job! Was careful to make sure the brand new hardwoods were protected and communicated everything extremely effectively! Awesome job!
Paul - Hiram, GA 30141
Professional, skillful, trustworthy service!
Mitchell was so professional, called ahead and was prompt. He serviced our heater, as part of our annual maintenance agreement, and shared recommendations to further protect our system which we accepted. He clearly explained his recommendations and was very transparent with the costs. (The original owners of our home had placed the heater in the crawl space where it's susceptible to water. Bartlett has worked with us over the years to mitigate the risk.) I was very impressed with Mitchell and hope to see him at our next A/C inspection!
Kathy - Smyrna, GA 30082
Awesome Service!
This was my first time working with Bartlett Heating and Cooling. The experience was so quick and friendly. When I called, the customer service rep was really nice and was able to get me an appointment same day. Mitchell the technician was very communicative and was on time. He was friendly and professional. He explained the issue in a way that I could understand exactly what happened and provided a solution. Pricing was good and my heat was fixed same day.
Daniela - Marietta, GA 30008
Excellent Service!
Mitchell did an excellent job. He was courteous and very professional. Assessed my issue as soon as he looked at my furnace and had me up and running in no time. Excellent alternative to the big companies!
Travis - Marietta, GA 30064
Great Service
Friendly, courteous and efficient. Appreciate the phone call that he was about 15 minutes away
John - Acworth, GA 30101
Excellent Service!
Mitchell took time to thoroughly troubleshoot the zones in our HVAC system to determine why we were having intermittent issues with one zone being too cold and the others being too hot. Afterwards, he provided me with an easy to understand explanation, as well as a recommended fix. He had the parts needed on his truck and was able to fix the issue that day. He also noticed a non-critical issue that we will fix soon and recommended an option for preventing the drain line exiting the house from freezing up in the winter. No other company we have used ever had a resolution to prevent the line freezing! I would like to request that Mitchell be "our" Technician going forward, but I understand we are not in his normal service area. What a shame...
Chet - Marietta, GA 30008
Excellent Service!
Mitchell is always courteous and pleasant to work with with a great attitude. He's very knowledgeable and helpful when we've had him here to service our HVAC system. Highly recommend him.
Mark - Marietta, GA 30064
Very thankful for the service and kindness of the staff at Bartlett Heating and Cooling.
Gracious and courteous and skilled service. Thank you to Mitchell and Bartlett Heating and Cooling.
Stephen - Marietta, GA 30064
Professional Service
Mitchell was very helpful and professional.
Randy - Marietta, GA 30064
Great service!
Prompt with everything explained very well!
Morgan - Mableton, GA 30126
Great as always
Emily - Smyrna, GA 30082
great service
He was on time and is always very polite and thorough. We always enjoy having ho
Richard - Mableton, GA 30126
Quick and knowledgeable
Mitchell was awesome!
Josh - Smyrna, GA 30082
Thumbs up
Mitchell got to work. Was friendly, professional and efficient. Explained the issues clearly. Would recommend.
Jason - Mableton, GA 30126
Excellent service
Excellent service starting with our first call to the friendly, helpful office staff, all the way to the knowledgeable and efficient team who maintained our system.
Inge - Smyrna, GA 30080
Reginald - Marietta, GA 30064
Excellent Service
Mitchell went beyond my expectations. He explained everything in detail and was courteous and professional!
Sharon - Smyrna, GA 30082
Exce
Mitchell was very polite explained things he did while here also a good listener.
Barbara - Marietta, GA 30064
EXCELLANT SERVICE
MITCHELL IS COMPETENT, VERY PROFESSIONAL, COURTEOUS, AND POLITE. HIS INTERACTION WITH MYSELF IS EXCELLANT. HIS EXPLANATION'S OF WHAT HE IS DOING IS OUTSTANDING.
Mike - Marietta, GA 30064
Excellent Service!
Consistent customer service is important to maintain heating/cooling. Bartlett has been my provider for years. Jerry, Mitchell and staff never fail with quality work. Excellent company!
Camilla - Marietta, GA 30064
Great Service
Mitchel did a great job. He was very professional and got straight to work. No BS and straight to the point. Needs a raise and his sprayer gun he left near the AC units. Thanks for explaining everything and doing a great job.
James - Smyrna, GA 30082
Excellent Service
Mitchell did an outstanding job while servicing my HVAC system. He was on time, called in advance to confirm his arrival & was was patient in answering my questions. Excellent employee!
King - Mableton, GA 30126
Excellent Service
Always the best most courteous service
Frances - Kennesaw, GA 30152
Excellent service
Mitchell was professional, friendly and thorough.
Kathy - Marietta, GA 30064
Prompt service, curtesy call in advance of arrival, and Mitchell was very professional and thourough! Impressive!
Mitchell was the best! He saved me $45 on the call and found caps left off by previous service. I am very pleased with Bartlett, and recommend them gladly. If you get Mitchell for your tech, you are in great hands.
Gene - Marietta, GA 30064
As always, excellent service
Margaret - Marietta, GA 30064
As Always, Prompt, First Class Service!
David Whittaker - Marietta, GA 30064
Great Service
Professional and a smooth service overall.
Kimberly - Marietta, GA 30067
Excellent service
Natalie - Marietta, GA 30064
Excellent Service
Mitchell was professional, informative, and provided great service.
Jake - Smyrna, GA 30080
Excellent service as always!
Mitchell got it done quickly and even got here early 😊
Gayle - Marietta, GA 30064
Excellent Service
Courteous and thorough service from Mitchell as usual. The prices for the annual agreement and repairs have been very fair.
Vicki - Marietta, GA 30064
Punctual and great service!
On time, friendly, helpful, no upsell. What more can I say? In today’s world, I’m glad there are still companies like Bartlett! Also, Mitchell is a great tech!
William - Marietta, GA 30064
Great service
Very professional, friendly, on time Mitchell’s the BEST!
Wilhemina - Marietta, GA 30008
Completely satisfied
Mitchell is probably the nicest technician I’ve ever had from any company. He was courteous and knowledgeable and by the time he left I felt I’d known him for years. Great rep for your organization. I was in sales and customer service industries for over forty years so I can pick out the good and the bad. You are lucky to have him.
Earl - Marietta, GA 30064
Excellent Service
Alan - Marietta, GA 30064
Excellent Service!
Mitchell was awesome! Very thorough and took the time to explain everything to me.
KF - Marietta, GA 30008
Excellent Service!!!
Mitchell is such a nice guy! I'm hopefully within a year of a remodel and he was kind enough to answer several questions that will allow me to make some good decisions when the time comes. Very much appreciated!! Thank you, Mitchell!
Jan - Marietta, GA 30064
Great service
Tyler - Marietta, GA 30008
Great Service!
We were very happy with Mitchell and he did an excellent job. We were happy he could adjust our new system so it isn't so noisy as well as do the regular scheduled maintenance.
Cheryl - Marietta, GA 30008
Outstanding Customer Service
Mitchell checked out our newly installed furnace for us. He clearly explained why the heat was not getting to all rooms and pointed out how we could change some vents in the condo to improve heating in those rooms. It was obvious he knew the system in and out. He was always courteous and patient as we went through using the new thermostat settings. We really appreciate the time spent with Mitchell. Outstanding customer service. Will be requesting him in the future. Also Bartlett responded to our call quickly. Thank you Mitchell!
Leona - Smyrna, GA 30080
Excellent service
Mitchell provided excellent service. He was helpful and thorough. He identified a potential issue and offered solutions to fix the issue. He fully explained what caused the problem and how it would impact the house. He is a really nice guy to work with.
Diane - Smyrna, GA 30080
Great Service
I have been a longtime customer and have never had anything but top notch service. Everyone from the office staff, to the technicians to the owners.
Sharon - Hiram, GA 30141
Great service
Bartlett had always been professional, honest and efficient.
Dennis - Smyrna, GA 30080
Quick, efficient, and great service
Mitchell came the same day, took his time looking over the system and when he determined the issue he repaired it and then explained it to me in a way I was able to understand. I would definitely ask for him to come back.
Kevin - Mableton, GA 30126

Job Locations

Mitchell J.
Mitchell J.
Restored system Heat on Rheem Furnace / Performed Heat Maintenance
Marietta, GA 30060
Marietta, GA - Restored system Heat on Rheem Furnace / Performed Heat Maintenance
Mitchell J.
Mitchell J.
Performed 6 month 2 system Heat Maintenance
Marietta, GA 30064
Marietta, GA - Performed 6 month 2 system Heat Maintenance
Mitchell J.
Mitchell J.
Performed 6 month Heat Maintenance on 2-systems
Marietta, GA 30064
Marietta, GA - Performed 6 month Heat Maintenance on 2-systems
Mitchell J.
Mitchell J.
Replace furnace flue vent and installed (2) hvac surge protectors
Kennesaw, GA 30152
Kennesaw, GA - Replace furnace flue vent and installed (2) hvac surge protectors
Mitchell J.
Mitchell J.
Performed 6 month 2- system Heat Maintenance
Marietta, GA 30064
Mitchell J.
Mitchell J.
Performed Single System Heat Maintenance
Marietta, GA 30008
Mitchell J.
Mitchell J.
Performed single system Heat maintenance
Douglasville, GA 30134
Douglasville, GA - Performed single system Heat maintenance
Mitchell J.
Mitchell J.
Heat Maintenance on 2-Hvac Systems
Marietta, GA 30064
Marietta, GA - Heat Maintenance on 2-Hvac Systems
Mitchell J.
Mitchell J.
Heat Maintenance on single system with zone system
Marietta, GA 30064
Marietta, GA - Heat Maintenance on single system with zone system
Mitchell J.
Mitchell J.
Restored system Heat on Carrier Furnace
Marietta, GA 30067
Mitchell J.
Mitchell J.
Performed 2-System Heat Maintenance on Carrier Equipment
Marietta, GA 30064
Marietta, GA - Performed 2-System Heat Maintenance on Carrier Equipment
Mitchell J.
Mitchell J.
Hvac Heat Maintenance on Goodman Gas Furnace
Marietta, GA 30064
Marietta, GA - Hvac Heat Maintenance on Goodman Gas Furnace
Mitchell J.
Mitchell J.
3 system Heat Maintenance
Marietta, GA 30064
Marietta, GA - 3 system Heat Maintenance
Mitchell J.
Mitchell J.
Performed 3 system Heating Maintenance
Marietta, GA 30008
Mitchell J.
Mitchell J.
Performed 6 month (2) system Heat Maintenance on Gas Furnaces
Marietta, GA 30064
Marietta, GA - Performed 6 month (2) system Heat Maintenance on Gas Furnaces
Mitchell J.
Mitchell J.
Performed (2) system Heat maintenance
Marietta, GA 30064
Marietta, GA - Performed (2) system Heat maintenance
Mitchell J.
Mitchell J.
Performed 2System Heat Maintenance
Marietta, GA 30064
Marietta, GA - Performed 2System Heat Maintenance
Mitchell J.
Mitchell J.
Performed 6 month 1 system heat maintenance
Marietta, GA 30064
Mitchell J.
Mitchell J.
Performed single system heat maintenance
Marietta, GA 30064
Mitchell J.
Mitchell J.
Installed (2) Aprilaire filtration cabinets, (2) NuShield air purifiers and performed 2-system Maintenance
Hiram, GA 30141
Hiram, GA - Installed (2) Aprilaire filtration cabinets, (2) NuShield air purifiers and performed 2-system Maintenance
Mitchell J.
Mitchell J.
Performed 2 system Heat Maintenance
Smyrna, GA 30080
Smyrna, GA - Performed 2 system Heat Maintenance
Mitchell J.
Mitchell J.
Performed 2-system Heat Maintenance
Marietta, GA 30066
Mitchell J.
Mitchell J.
Performed single system Heat maintenance
Marietta, GA 30060
Mitchell J.
Mitchell J.
Performed 1-system Heat Maintenance
Marietta, GA 30064
Mitchell J.
Mitchell J.
Single hvac system heating maintenance
Powder Springs, GA 30127
Powder Springs, GA - Single hvac system heating maintenance