Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 5 years
Best Part of Your Job: Hearing back from customers with new systems about how much more comfortable their home is or how much money they are saving on utility bills
Favorite Product We Recommend: Carrier 19 SEER Inverter cooling system
Local Reviews
Reviews powered by Nearby Nowgreat service!
Nancy - Sandy Springs, GA
Technicians were extremely professional!
Response from Bartlett Heating & Cooling:
Thank you Nancy! We are so glad you trusted Bartlett Heating and Cooling to install your new ductless HVAC system. We know you are really going to enjoy it!
HVAC Replacement: Couldn't be more pleased, thank you Bartlett!
Dick - Atlanta, GA
New Carrier system installed yesterday 7/6/20, replaced old faithful Lennox system that was installed when house was built 46 years ago, still doing its job, but time to upgrade. Bartlett advised, did not coerce, and I appreciate that. Plus nice discounts for customer loyalty, pay by check and Carrier rebate.
Service was great!
Sherry - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Sherry! We are so glad you choose Bartlett Heating & Cooling to replace your cooling system! We know it is going to keep your home so conformable this summer and many summers to come :-).
New ac unit install
Robert - Marietta, GA
Here we are with Covid 19 and masks and social distancing. These guys followed the appropriate measures. They did their job and did it well.
Response from Bartlett Heating & Cooling:
Thank you for these kind words. Everyone at Bartlett Heating and Cooling is working hard to provide this safe service. We appreciate your trust in us to replace your AC system :-)
The Extra Mile on Service
Andrew - Atlanta, GA
Mitchell was friendly, efficient, and went the extra mile to make sure all my needs were met. The whole process including working with the project manager was simple and easy.
Response from Bartlett Heating & Cooling:
Thank you for these kind words about Mitchell! I am so glad that you found the process to be simple and that Mitchell went the extra mile. Thank you for trusting Bartlett Heating and Cooling to install you new Carrier HVAC system for this project :-)
Great reliable service
Kayley - Smyrna, GA
We trust Bartlett with all of our HVAC needs because they are thorough and trustworthy. We appreciate their honesty and attention to detail.
Response from Bartlett Heating & Cooling:
Thank you Kayley! We truly appreciate your kind words about Bartlett. We know that replacing your HVAC system is an important investment and we are honored you trusted Bartlett Heating and Cooling :-). Enjoy your new Carrier heating and cooling system!
Great service
Joe - Atlanta, GA
Everytime I work with this company it’s easy!
Response from Bartlett Heating & Cooling:
We love hearing this and we plan to keep it this way! Thank you so much for choosing Bartlett and for taking the time to provide us with this 5 star review :-)
Timely, Thorough, Polite, Quality
Karen - Atlanta, GA
Team arrived timely, placed my full HVAC system while I worked from home without interruption. Polite, professional, and thorough. Bartlett always has high quality workmanship.
Response from Bartlett Heating & Cooling:
Thank you so much for these kind remarks. We are so happy to see that we are providing the level of service that we always strive for. We are honored that you choose Bartlett Heating and Cooling to be your HVAC contractor :-)
Excellent service. Best value.
Matthew - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Matthew! We are so glad to offer this excellent service with great value :-). We truly appreciate you choosing Bartlett Heating and Cooling and look forward to continuing to provide you with this level of service.
Provided good ducting recommendations and overall Great service at decent price!!
Jigar - Marietta, GA
Right from the quote, the technician himself provided his recommendations on exiting ducting changes with new direct returns into the plenum. Designed the overall air flow - both supply and return to ensure all parts of receptors received adequate conditioning. There is absolutely no comparison to the ones we see in the “penny saver” magazine that advertise at ridiculously low rates. Also extremely responsive in quotes with several combinations of the filter and the ionizer. Extremely detail oriented and provide a good value for my investment. Have to admit they were not the lowest in the bids (had got 4 of them). But were neither the most expensive. On the day of install, crew of 3 came over by 9, laid the floor protector, reviewed the overall plan with me and got to work. At the end of it, again walked thru the same and confirmed all operations before leaving at around 4. Would definitely recommend them to friends and family!!!
Response from Bartlett Heating & Cooling:
We cannot thank you enough for this detailed 5 star review! As you alluded to, often times a "ridiculously low rate" does not equate to a good installation. We always work diligently to not just change a box, but to design a system that will improve your indoor comfort. Thank you so much for trusting in Bartlett Heating & Cooling for this project! We truly appreciate your business :-)
New HVAC Install
Judy - Marietta, GA
This was a very easy experience! The techs who came to our home were polite, efficient, and very communicative. The office was extremely responsive to a question I had. We have been with Bartlett for a few years, but will stay with them for life! Thanks so much Shannon and Team!!
Response from Bartlett Heating & Cooling:
We are so happy to hear this! I know the entire team will be smiling ear to ear when they see this. Honestly, it is the best compliment to know that we have a lifelong customer! Thank you so much for trusting Bartlett Heating & Cooling to be your HVAC service provider. You are really going to enjoy your new high efficiency Carrier system :-). We value you as a member of our customer family and look forward to providing this level of service with each visit to your home!
Trustworthy & Dependable
Millie - Smyrna, GA
I only go to Bartlett for my hearing/air needs! I love the family owned business aspect and the kind customer service!
Response from Bartlett Heating & Cooling:
This is great to hear Millie! Your compliments mean so much because we are so proud to be a family owned business. And of course we are so proud of our team that provides kind customer service :-). Thank you for choosing Bartlett HVAC. I know you are going to love your new HVAC system!
Awesome service!
Jacqui - Atlanta, GA
Thanks for being prompt, knowledgeable and having excellent customer service Mitchell!
Response from Bartlett Heating & Cooling:
Thank YOU for choosing Bartlett HVAC to provide your service and equipment replacement. You selected a great system and I know you are going to love it! We really appreciate the "shout out" to Mitchell...we are so happy to have him on the team :-)
Great Service. Very pleased
Catherine - Atlanta, GA
Chris, Mitchell and Robby from Bartlett all we’re extremely professional and timely with their service. We’re glad we used them.
Response from Bartlett Heating & Cooling:
Yay! We are so glad you used us too! Thank you for this great feedback on all the technicians that you dealt with. And we sure hope you are enjoying your new furnace! We really appreciate you choosing Bartlett HVAC for your service provider :-)
Great Service
Vicki - Atlanta, GA
Mitchell did a great job with our installation. Clean up was superb and explanation of our new thermostat was well done.
Response from Bartlett Heating & Cooling:
Thank you Vicki! Your feedback makes us smile ear to ear! We really appreciate you trusting Bartlett HVAC with the installation of your new heating & cooling system. And I know you're going to love your new wifi thermostat! And again, thank you for choosing Bartlett HVAC :-)
Great
Cooper - Atlanta, GA
Mitchell and his partner did a wonderful job installing our new system and explaining how to use it.
Response from Bartlett Heating & Cooling:
Thank you Cooper! We will really appreciate this 5 star review of Mitchell and Rony. Thank you for choosing Bartlett to replace your HVAC system. I know you are going to enjoy it!
Professional, and proficient. A company I could trust.
Rosalind - Marietta, GA
Mitchell and Rony did a wonderful job installing my new furnace. Mitchell explained everything throughout the process, and they cleaned up afterwards. Both men were courteous, trustworthy and thoroughly likeable.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of the replacement of your furnace by Mitchell & Rony. I am so glad to hear that you are pleased with our service! You can expect this level of service with each visit from Bartlett HVAC :-). Thank you for choosing Bartlett Heating & Cooling.
Very professional
Don - Atlanta, GA
On time, installation was great and helped us understand how to use the new thermostat. Left everything clean
Response from Bartlett Heating & Cooling:
Thank you so much Don and Patty! We know you are going to love your new system and we appreciate you choosing Bartlett Heating & Cooling to replace your HVAC system. In fact, you have been choosing Bartlett for over 19 years now! We really appreciate your trust and loyalty to us! We look forward to providing your HVAC service for the next 19 years :-)
very professional/knowledgeable
Marilyn - Marietta, GA
was very pleased with the work the guys did replacing units. They were both knowledgeable and professional. Cleaned up everything. Would definitely recommend y'all to others.
Response from Bartlett Heating & Cooling:
We really appreciate this great feedback on Mitchell and Rony! Thank you for trusting Bartlett HVAC to take care of the replacement of your heating and cooling system. And it means so much to us that you would recommend us to others :-)
Great install!
Judy - Smyrna, GA
Mitchell and his helper arrived right on time, were very neat, clean, informative and efficient in getting my new HVAC system up and running.
Response from Bartlett Heating & Cooling:
Thank you for trusting Bartlett to perform your HVAC system replacement! Mitchell and Rony are a great team and we are so happy to hear that they took such great care. I know you are going to really enjoy your new new HVAC system. Again, we thank you for trusting Bartlett with this investment :-)
Fantastic. Professionally done.
Andrew - Marietta, GA
Very happy and satisfied with the work by them Mitchell and Rony. They do the job the right way. Job well done.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bartlett HVAC and Mitchell & Rony in particular! They make a great team! Thank you for choosing Bartlett (again) to replace your HVAC system. We truly appreciate your trust & confidence in us :-)
Professional service
Andrew - Smyrna, GA
From the moment I called Bartlett to have my old AC services everyone I worked with was very accommodating. I was able to get an appointment the next day and that repair price was credited towards my new unit that we had installed a month later. Dusty, the rep I worked with, listened to my needs and found a unit within my price range and did not try to pressure me into something more expensive like other companies I’ve dealt with. The installers were nice and polite and worked quickly and quietly. The installers even got done a couple hours earlier than they estimated originally. Overall a great experience.
Response from Bartlett Heating & Cooling:
We are glowing over here! Thank you for this wonderful review of the Bartlett HVAC crew! This is what we strive for every day. We really appreciate you trusting Bartlett to take care of your HVAC system replacement. We will always work hard to make sure anytime you need us, we ensure a great experience :-).
Great Service
Tami - Smyrna, GA
If you want a great price and great workmanship call Barlett Heating & cooling. From Karen in the front office to Mitchell and Rodney the installers, they went beyond the call of duty to insure customer satisfaction. the installation was done in a timely manor and very much to my satisfaction. I highly recommend Bartlett.
Response from Bartlett Heating & Cooling:
Thank you for choosing Bartlett HVAC to replace your HVAC system. We are so happy that are please with the installation! You are right, the entire Bartlett team wants to make sure that you are pleased with every aspect of your new system, as well as the process. We really appreciate this 5 star review of Bartlett and the kind word about Karen, Mitchell and Rony!
Great Experience
Robert - Powder Springs, GA
Great Service and people
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review! I know you are really going to enjoy your new HVAC system :-). We thank you for choosing Bartlett HVAC!
Quick and efficient work
Sam - Marietta, GA
Mitchell and team came in, completed their work, and were done. They arrived on time, finished earlier than expected, and cleaned up after the job was finished.
Great service today!
Belinda - Acworth, GA
Mitchel and Ronnie were very thorough! Thank you for paying attention to all the details.
Great Work and Service
Bruce - Smyrna, GA
I had Bartlett replace one of my AC units and they handled everything from scheduling to install. The team did a great job and cleaned up after themselves. A local company you can trust to handle all of you HVAC needs.
Response from Bartlett Heating & Cooling:
Thank you Bruce for trusting Bartlett HVAC to replace your cooling system. I am so glad the team did such a great job for you! We really appreciate you choosing Bartlett HVAC and for giving us this great review.
Great service
Scott - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review! And thank you for choosing Bartlett HVAC to install your heating and cooling system. We look forward to taking care of your HVAC systems for years to come :-)
Great service!
Pat - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you Pat!
Great job!
Kay - Marietta, GA
Mitchell and Ronny did a great job! With all the tear out required and new to install, they took care of everything and nicely cleaned up a pretty big mess. Now, a little over a month with my new Carrier, I'm very pleased to see that my first power bill shows I used half the kWh than this time last year. Thanks, Bartlett!
Response from Bartlett Heating & Cooling:
Wow! I am so glad to hear that your kWh have been cut in 1/2! That is music to our ears! And thank you for the compliments about Mitchell and Rony! We are lucky to have such a great team. And to have great customers like you :-). We really appreciate the review and appreciate your business. Thank you for choosing Bartlett.
Great service
Peggy - Atlanta, GA
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Response from Bartlett Heating & Cooling:
Thank you!
Gentlemanly service
Miss Chris - Smyrna, GA
Today’s installation of my new HVAC was painless. Two young gentlemen greeted me with smiles and excellent non intrusive work. They were quietly efficient and left me with a cool home again! Thanks, Bartlett for employing men with character.
Great service. They were here on time, very polite and diligent.
Mary - Smyrna, GA
Great installation and service.
John - Acworth, GA
We are very satisfied with the new installation. Great job annd great installers
Very good service!
Neil - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review. And thank you for choosing Bartlett as your HVAC contractor! We appreciate your business :-)
Two young men, very hard workers and polite. Were here st 8:30 and worked straight through until job finished. About 5:30
Shirley - Marietta, GA
Appears everything working fine.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Mitchell & Rony! I know this new duct system will help improve your indoor air quality and make your home more comfortable. Thank you for trusting Bartlett to take care of this for you :-)
Excellent service
Mercedes - Smyrna, GA
Very professional and polite ,
Response from Bartlett Heating & Cooling:
Thank you for these kind words Mercedes! We really appreciate your business and look forward to seeing you in the future :-)
Great Service
Maggie - Mableton, GA
Very satisfied with the quality of work performed.
Response from Bartlett Heating & Cooling:
We really appreciate this review! I am glad you are pleased with our service :-). Thank you for choosing Bartlett HVAC.
Highly Recommended
Dean - Smyrna, GA
Bartlett came by and provided me a fair estimate for a new AC unit. They are also very knowledgeable on AC efficiency. They were able to identify gaps in my airflow and recommend how to fix the issues. My upstairs is much cooler now and the air flow is noticeably better.
Response from Bartlett Heating & Cooling:
Thank you for this great review Dean! And thank you for trusting Bartlett to perform the cooling system replacement in your home. I am so glad we could help solve the airflow concerns! This new system is going to help keep your family nice and cool during the hot Atlanta summers! Again, thank you for your business :-)
Highly recommended- quality work and excellent pricing
Gary - Atlanta, GA
We used a well known large HVAC co for many years. We discovered that they were recommending unnecessary repairs and their quotes for work were very high. Bartlett was recommended to us and we are very happy. 100% satisfied!
GREAT INSTALLMENT
Robert - Smyrna, GA
THE TEAM CAME IN AND EXPLAINED IN SIMPLE TERMS HOW THEY WERE GOING TO CUT THE FLOORS AND INSTALL THE VENTS AND WHERE TO PLACE EACH VENT NEXT TO OUTSIDE WALLS FOR CIRCULATION. THEY DID A GREAT JOB IN TWO DAYS. EVERYTHING WORKS PERFECT.
Installation of new furnace and A/C
Yael - Marietta, GA
Quality pRofessional service and excellent customer care. Thank you Mitchell
Another great job.
Bob - Atlanta, GA
Just had my second complete HVAC system installed by Bartlett. They again were very professional, took the steps to ensure the system would function optimally, and left the work site clean.
Great job installing our new system
Jesse - Marietta, GA
Mitchell and his team did a great job installing our new system. Very respectful of us and our home. Made sure we understood everything before they left.
GREAT JOB!
Joel - Smyrna, GA
IT WAS A GREAT JOB FROM START TO FINISH. I HAVE USED BARTLETT FOR YEARS AND THEY DO A GREAT JOB. THEY OFFER A FAIR PRICE AND GREAT SERVICE. CUSTOMER SERVICE ALWAYS DOES A GREAT JOB. JERRY JENKINS IS AN AWESOME SERVICE TECH!
Superior Team and Price
Stan - Smyrna, GA
It was time to replace the 1997 Bartlett HVAC unit in the house (that was installed 21 years ago) with a brand spanking new Carrier HVAC unit from the same dependable folks whom I have come to trust and rely on over the years. The incredible installation team (Mitchell, Bo, Ronny and another) were professional and worked diligently to remove the old unit from a tight crawl space in the basement to install this new unit. There are only a few businesses I have come to rely on and trust over the years but Bartletts Heating & Cooling is the best. Reliable. Efficient. Professional. Family Owned. Thanks again Bartletts for keeping us our family cool/warm but mostly for being such a pleasure to do business with over the years. Great teamwork!
Everything went as expected.
Doug - Marietta, GA
Everything went as expected.
HVAC install went great, good price, great service. Nice and courteous install guys.
Randy - Marietta, GA
These guys were great. Walked us thru everything including quote, install and operations. They were on time which is a pet peeve of mine.
Great Service & Great Customer Service
Cassandra - Marietta, GA
I’m so happy with the service I received. I went without Heating & Cooling for almost 3 years and I finally found a company that was willing to work with me to get the service I needed. Today I am happy I used this company. The installation went smoothly and the installers did a great job and they were very friendly and professional. I would highly recommend Bartlett Heating and Cooling Service. Thanks guys😊😊😊
New AC System
Kristy - Acworth, GA
Everyone did a great job! George came and gave the quote. Was very thorough and very detailed with all the information he gathered. Mitchell & Bo installed the new AC system and they did a great job. They arrived on time and never stopped once they got here! I work from home & was still able to take all of my conference calls, they were very quiet considering they were changing out the furnace in the attic. I was very impressed! And they were very polite, good manners :) Excellent service!