Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry: 5 years
Best Part of Your Job: Hearing back from customers with new systems about how much more comfortable their home is or how much money they are saving on utility bills
Favorite Product We Recommend: Carrier 19 SEER Inverter cooling system
Local Reviews
Great service
Dennis - Smyrna, GA 30080
Bartlett had always been professional, honest and efficient.
Quick, efficient, and great service
Kevin - Mableton, GA 30126
Mitchell came the same day, took his time looking over the system and when he determined the issue he repaired it and then explained it to me in a way I was able to understand. I would definitely ask for him to come back.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kevin! We are happy to know that we made a great first impression and we promise to always provide 5-star service at every visit by taking our time to ensure your system is running effectively and efficiently. Thank YOU for calling Bartlett HVAC and allowing us the opportunity to repair your furnace! Welcome to the Bartlett customer family!
Mitchell Jenkins
Judi - Marietta, GA 30060
We have been using BARTLETT for many years, They are knowledgeable caring professionals. Mitchell Jenkins was the perfect representative!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Judi! It put a big smile on our faces to know that we have consistently been providing you with a great HVAC service experience for many years. We are proud to know that Mitchell exemplified our company values. Thank you for trusting Bartlett Heating and Cooling to keep your home comfortable all year long!
Great service!!!
Paige - Marietta, GA 30060
Mitchell was on time, great attitude, and communicated with me well. Amazing customer service!!!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Paige! We are happy to know that Mitchell made a great first impression and provided you with great customer and HVAC service. Thank you for calling Bartlett Heating and Cooling!
Great regular maintenance service
LW - Marietta, GA 30064
Mitchell is always pleasant and thorough. He went through the system to determine if any issues and reports any findings. Always great service! Thanks
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Loretta! We are honored that you are a member of our Service Agreement family, so we will always thoroughly inspect your system and provide you with the best HVAC service every time we come out. Thank you for trusting Bartlett HVAC with your furnace maintenance!
Great Service
Leigh - Marietta, GA 30064
Bartlett always has great service and good prices.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Leigh! Your comfort is our top priority, so we are proud to know that we have kept both your home and wallet comfortable. Thank you for trusting Bartlett HVAC with your furnace maintenance!
Amazing Service!
Willa - Kennesaw, GA 30152
Mitchell was so great! He explained everything he did and exactly what needed to be fixed. He also double checked everything before leaving to make sure we were safe and comfortable. He was here a long time so I felt bad, but he was really thorough and made sure our system was running the correct way.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Willa! Don’t feel bad; our biggest priority is your comfort, so we will stay out for as long as necessary to get your system running efficiently and effectively! This means double-checking and explaining what we are doing throughout the repair. Thank you for trusting Bartlett HVAC to repair your furnace!
Excellent Company!
Doy - Marietta, GA 30064
Mitchell was out for our seasonal check-up and again proved to be a good communicator and excellent technician. He alerted me that a component on our second unit will need replacing in the future, but indicated it was safe to wait until we noticed it starting to go. I also appreciated the convenience of being able to get HVAC filters from him and also purchase a carbon monoxide detector as our old one had died. Bartlett HVAC is a pleasure to work with.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Mitchell! Our top priority is your comfort, so we will always send out an expert technician who will walk you through the status of your system and provide you with any needed recommendations and repairs. We also keep a fully stocked truck with every visit, just in case. Thank you for trusting Bartlett Heating and Cooling with your furnace maintenance, Doy!
Excellent service
Carmilla - Marietta, GA 30008
Mitchell was thorough and explained the issues and process clearly.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Carmilla! We are proud to know that Mitchell impressed you with his expert HVAC skills and knowledge. Thank you for calling Bartlett Heating and Cooling to replace your thermostat!
Professional, nice and knowledgeable
Carol Ann - Marietta, GA 30064
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and all the kind words, Carol Ann! We are proud to know that you trust Bartlett Heating & Cooling with all your HVAC needs!
Excellent Service
Greg - Smyrna, GA 30339
Mitchell was great explaining to me what he found during the maintenance inspection and making recommendations. I felt he was honest and trustworthy. Would highly recommend Bartlett Heating and Cooling.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Greg! We value honesty and integrity, so we are proud to know that Mitchell exemplified these traits. Thank you for trusting and recommending Bartlett HVAC!
Great Service
Vignesh - Smyrna, GA 30080
Reached out to Bartlett based on the reviews! Mitchell came out and diagnosed the problem pretty quickly. He was very detailed in his explanation on what needs to be fixed. Also very kind and answered all my questions. Thank you Mitchell & Bartlett!! I would definitely recommend their services.
Response from Bartlett Heating & Cooling:
Thank you for adding to the 5-star review, Vignesh! It always puts a big smile on our faces to know that we made a good first impression. We are strive to get your system back up and running on the day we come out, so we are proud to know that Mitchell was able to repair your furnace and answer all of your questions. Thank YOU for calling Bartlett Heating & Cooling!
Excellent service
Dawn - Smyrna, GA 30080
Bartlett had come through for us when it counts more times than ever. Mitchell was lovely, courteous, efficient, and so helpful. We are really grateful for the amazing job he did. Thanks again!!
Response from Bartlett Heating & Cooling:
Thank YOU for the 5-star review, Dawn! We are honored that you trust Bartlett Heating & Cooling with all of your HVAC needs and are happy to be there whenever you need us! Thank you for the kind words about Mitchell, they will put a big smile on his face. Thank you, Dawn, for trusting Bartlett Heating and Cooling with your AC repair!
Great service and very knowledgeable!
Sheena - Smyrna, GA 30082
He was very efficient and knowledgeable. Great experience!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Sheena! We are happy to hear that you were impressed with Mitchell’s HVAC knowledge and had a great service experience. Thank you for trusting Bartlett HVAC with your furnace maintenance!
Consistent, Excellent Service!
Kevin - Marietta, GA 30008
Professional service from everyone! They are so easy to work with. I appreciate the text reminders and phone call from the tech letting me know they're on the way. Bartlett has really earned my trust, thanks!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kevin! We are happy to hear that you were impressed with our HVAC and customer service! We know schedules are busy, so we will always call you when our technician is on the way. We are honored to know that Bartlett HVAC has earned your trust, and we promise to provide you with the same 5-star quality service at every visit. Thank YOU, Kevin, for choosing Bartlett Heating and Cooling for your furnace maintenance.
Always a great job
Kimberly - Marietta, GA 30064
My service technician always works hard to solve my units issues. I know he knows my house and solves my problems quickly and thoroughly. I have used Bartlett for years and will continue to do so.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kimberly! We are proud to know that our technicians have continued to impress you with their HVAC knowledge, skill, and work ethic. We are honored that you trust Bartlett HVAC to keep your home comfortable throughout the year, so we promise to provide you with the best service possible. Thank you for your continued trust in Bartlett Heating & Cooling to repair your furnace!
Great Service
Donald - Smyrna, GA 30082
On Time. Great service.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Donald! We strive to always arrive within our 2 hour arrival window, because we know that schedules are hectic (especially this time of year). Thank you for trusting Bartlett HVAC to perform your furnace maintenance and keep you warm this winter!
Great Service!
Robin - Powder Springs, GA 30127
He is a great service technician!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Robin! We are proud to know that Mitchell provided you with an excellent service experience. Thank you for trusting Bartlett HVAC with your furnace maintenance!
Excellent customer service
Liz - Marietta, GA 30188
Consistently superior service!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Liz! We are proud to know that we have consistently provided you with excellent HVAC and customer service! Thank you for choosing Bartlett Heating and Cooling to perform your furnace maintenance this winter!
Great professional service.
Cheryl - Marietta, GA 30064
Came early and worked quickly and efficiently.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Cheryl! We are happy that Mitchell was able to arrive early and repair your air handler quickly. Thank you for choosing Bartlett Heating and Cooling!
GREAT
Louis - Smyrna, GA 30080
WELL SPOKEN EXCELLENT SERVICE
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Louis! We are happy to hear that Mitchell provided you with excellent service. Thank you for choosing Bartlett HVAC!
Prompt, courteous, knowlegeable
Jacqueline - Smyrna, GA 30080
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and all of the kind words, Jacqueline!
Mitchell was great!
Steve - Marietta, GA 30064
Mitchell is very thorough and very knowledgeable and professional.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Steve! We are happy to hear that Mitchell provided you with excellent service during your heat maintenance. Thank you for choosing Bartlett HVAC!
Amazing service
Ashley - Smyrna, GA 30082
Mitchell was professional, friendly and explained everything thoroughly.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ashley! We are proud to know that he provided you with amazing service! Thank you for choosing Bartlett HVAC to keep your home comfortable and welcome to the Bartlett Service Agreement family! We look forward to providing you with the same 5-star quality service at your semi-annual maintenance appointment!
Professional and courteous service!
Richard - Marietta, GA 30064
Mitchell is a great representative from Bartlett’s. Always knowledgeable, professional and goes above and beyond. Thank you!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Richard! We are so proud to know that Mitchell exemplifies all of Bartlett HVAC’s values. He is a valued member of our team! Thank you for giving us the opportunity to go above and beyond for you, we are honored to have that privilege. Thank you for choosing Bartlett Heating and Cooling with all your HVAC needs!
Great Service
Vicki - Marietta, GA 30064
Great attention to details and respectful of property. We appreciate the knowledge of the technicians from Bartlett.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Vicki! Home is where the heart is, so we strive to treat it with lots of care and attention to detail. We are happy to hear that Mitchell was also able to share some of his expert HVAC knowledge with you. Thank you for trusting Bartlett HVAC to perform your semi-annual heat maintenance.
Excelent service
Juan - Marietta, GA 30064
Technician arrived on time and proceeded to inspect our system in a very professional manner. He showed us the air filters and explaine how the suspended particles are capture, thus protecting our health.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for allowing Mitchell the opportunity to share his expert HVAC knowledge with you! We strive to provide thorough service while keeping you in the know the entire time since we only get to visit with you twice a year. Thank you for trusting Bartlett HVAC with your home and your health, Juan!
Great service
Arthur - Marietta, GA 30064
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Arthur! Thank you for trusting Bartlett HVAC to perform your heat maintenance and welcome to the Bartlett Service Agreement family!
Quick, efficient service
Eric - Marietta, GA 30064
Barlett Heating and Cooling provided a prompt service appointment, meticulously explained everything, and performed all my service needs quickly and with minimal fuss. I'll use this service again
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Eric! We are happy to hear that Mitchell was able to replace your thermostat and get your system running efficiently in a timely manner. Welcome to the Bartlett Service Agreement family! We are honored to know that you trust Bartlett Heating and Cooling with all of your HVAC needs and we look forward to seeing you again in a few months for your semi-annual maintenance!
Great Service
Marti - Atlanta, GA 30327
Barlett is fantastic. Mitchell and Joshua both were very knowledgeable, thorough, and prompt with appointment times. The office staff was very helpful as well. I will continue to use them and highly recommend.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Marti! We think YOU’RE fantastic! We are so proud to have a team of expert HVAC technicians and a great team of office staff who always exemplify our company values. We are happy to hear that our whole team provided you with 5-star service that you highly recommend. We would be honored to have more awesome clients like you!
Great communication, great service
Samantha - Marietta, GA 30064
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Samantha! We are happy to hear that you were impressed with both our customer service and our HVAC services. Thank you for choosing Bartlett Heating and Cooling and welcome to the Bartlett Service Agreement family!
Great service
Wilson - Smyrna, GA 30082
Mitchell was very professional and preformed great work
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Mitchell! We are proud to hear that he provided you with exceptional service. Thank you for choosing Bartlett HVAC, Wilson!
Great Service
Steven - Marietta, GA 30060
Mitchell was professional, knowledgeable and courteous, he is an excellent representative for Bartlett
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review of Mitchell! We are so proud to hear that he exemplifies Bartlett’s values. Thank you for trusting Bartlett Heating and Cooling to repair your AC and welcome to the Bartlett Service Agreement family, Steven!
Great job, convenient, and friendly!
Brett - Smyrna, GA 30080
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for calling Bartlett HVAC, Brett! Welcome to the Bartlett service agreement family!
Great Service
Rodney - Smyrna, GA 30082
Mitchell was very professional and courteous.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Mitchell! We are happy to hear that he provided you with a great service experience. Thank you for trusting Bartlett Heating and Cooling to keep your home comfortable, Rodney!
Quick Service response and great service.
Adriana - Marietta, GA 30060
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review of Bartlett HVAC, Adriana!
Fast Response
James - Marietta, GA 30064
Mitchell came out to help us with a busted AC that was overflowing water in the drip pan. He was friendly, professional, and explained everything as he went, which was greatly appreciated. It was nice to be helped by someone that felt like a neighbor. I haven't had much other AC service done to compare costs, but it seemed reasonable. I did sign up for their maintenance plan because it had some discounts, and they very nicely applied those discounts to the service we needed right then.
Response from Bartlett Heating & Cooling:
We are so happy and proud to hear that Mitchell provided you with top-notch service while repairing your AC system! We are a family-owned and operated business, and we strive to treat our customers as if they are our family as well. It puts a big smile on our faces to know that we have accomplished that. Thank you for the 5-star review and for joining our Bartlett service agreement family, James!
Thankful Thursday
Stephanie - Smyrna, GA 30080
Professional! Awesome people skills!
Response from Bartlett Heating & Cooling:
Thankful Thursday is right, Stephanie! We are so thankful for this review and for awesome customers (like you)! We are so happy to hear that Mitchell made a great first impression at your AC maintenance and we look forward to the opportunity to continue that impression at your next maintenance appointment. Welcome to the Bartlett customer family, we are so thankful to have you!
Great Service
James - Smyrna, GA 30080
On time, very knowledgeable and was profession the entire time.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, James! We are so happy to hear that you were impressed with Mitchell’s professionalism and HVAC skills. Thank you for trusting Bartlett HVAC to perform your AC maintenance this HOT summer!
satisfied customer
William - Marietta, GA 30064
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and welcome to the Bartlett customer family, William! We are so happy to know that Mitchell provided you with 5-star service on your AC repair!
Prompt, Friendly Service
Jeeves' Mom - Marietta, GA 30064
This is our first time using Bartlett Heating & Cooling, and it will not be our last. Mitchell was prompt, an excellent communicator about the issues, and a real pleasure to work with.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Doy! We are so happy to hear that Mitchell made a great first impression while fixing your AC. Thank you for calling Bartlett Heating and Cooling and welcome to the Bartlett customer family!
Knowledgeable and Effective
Greg - Acworth, GA 30101
We appreciate how quickly that Bartlett was able to schedule a service call when we had problems with our fairly new AC (16 months). Mitchell arrived on time and possessed the knowledge needed to evaluate the problem(s). He gave reasonable advice and provided immediate service that could fix the issues discovered. We are pleased to have signed up for semi-annual maintenance checks by Bartlett staff in the future.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review! We are honored to be the company you called to repair your AC system. We are proud to know that Mitchell impressed you with his expert HVAC knowledge and skills and that he was able to repair your AC the same day. Welcome to the Bartlett service agreement family; we look forward to providing your family with 5-star services at every visit!
Great service
Melanie - Smyrna, GA 30080
Extremely happy with Bartlett! This is the fourth HVAC company with which I have contracted and I am FINALLY happy and getting my moneys worth!
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review, Melanie. Fourth time is a charm! We are happy to hear that you were pleased with our prices and our services, but even happier to know that we have you as a loyal Bartlett HVAC client! Thank you for trusting Bartlett HVAC to repair your AC!
Great service - good bunch of technicians!
Jan - Marietta, GA 30064
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jan! We are so happy to hear that you are happy with the HVAC services our team of experts provide. Thank you for trusting Bartlett HVAC to keep your home comfortable all year long!
Great service
Craig - Smyrna, GA 30339
Thorough inspection. Great feedback and total professionalism
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Craig! We are so happy to hear that you were impressed with Mitchell’s expert HVAC knowledge and skills. Thank you for trusting Bartlett HVAC to keep your home cool this Summer!
Very punctual, Great service and Reasonable price
John - Marietta, GA 30008
The technician MITCHEL came right on time, very plasent and listen to my complaint. He explained to me, what he is going to and also recommended to consider the service contract. As it was very reasonable I agreed to it and he did the needful. I am very happy that Bartlett HVAC service is above and beyond .
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Mitchell! We are so happy to hear that you were pleased with his expert HVAC knowledge and skills. Thank you for calling Bartlett HVAC to repair your system and welcome to the Bartlett service agreement family, John!
AC inspection
Juan - Marietta, GA 30064
All systems checked. Nice, very professional technician.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Juan! We are honored and thankful to be the company you trust to keep your home comfortable throughout the year!
Great service.
Brenda - Marietta, GA 30008
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett HVAC to perform your semi-annual AC maintenance, Brenda!
Excellent Work - Great Service
Ddski - Marietta, GA 30064
Mitchell came to do a routine service and check our HVAC/Heating systems for issues. We are new to Marietta. The first local company we contacted could not make time for us so we researched on the Web and found Bartlett. I am SO GLAD we did! We ended up with a regular service, some additional up front work, and an estimate for additional services we knew ahead of time we would need. Mitchell was Very thorough, answered all of my questions, addressed my concerns, and was very helpful. Bartlett will be coming back out to finish up the work. We signed up for the yearly service contract and are now a "regular". The office staff is also GREAT!! If you are looking for an HVAC company, you really need to try this one. It's a local family owned company who does great work and takes pride in what they do. The prices are also right in the ball park and if you get the service contract you get a discount! I would not hesitate to recommend them!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Doreen! Reviews like this always put a smile on our face! We are so happy to hear that you were impressed with Mitchell’s expert HVAC knowledge and skills and that he was able to answer all your questions and concerns. We are also happy to hear that you were impressed with the office staff! Welcome to Marietta and a big WELCOME to the Bartlett HVAC service agreement family. To us, being a family owned and operated company means that our customers are our family too. So we promise to always provide you with top notch 5-star service with every visit that you would expect from family. Thank you for choosing Bartlett Heating and Cooling for all your HVAC needs!
Great Service
David - Powder Springs, GA 30127
Great service. No complaints
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, David! We are so happy to hear you were impressed with Mitchell’s service. Thank you for trusting Bartlett HVAC to keep your home cool this Spring!