Years in the Industry: 5 years
Best Part of Your Job: Hearing back from customers with new systems about how much more comfortable their home is or how much money they are saving on utility bills
Favorite Product We Recommend: Carrier 19 SEER Inverter cooling system
My wife and I simply could not be happier with how everything turned out. The price was fair and in line with what most other heating and air companies around here charge for the same service and products. More importantly, from the very first phone call forward, the degree of responsiveness, friendliness, knowledgability, and willingness to serve us as customers met the highest standards I could've ever expected for a heating and air conditioning company. If you do any research about having a new air conditioning unit installed, you will quickly learn that more important than the unit you choose is the quality of the installation. This is where Bartlett really shines. Every single person we talked to and worked with at this company was a *total pro* - they were all well-versed in the best practices of the HVAC industry, they were all very knowledgeable about local codes and laws, they were extremely careful and respectful of our homeand took great pains not to soil or damage anything, and they were very familiar with the products they sold and installed. Even though this was a major financial expenditure for us, my wife and I never felt like we "paid the price" for something that we wished would not have occurred - instead, we felt like we "enjoyed the price we paid" because, due to Bartlett's uncommon level of professionalism and real value, we know we have made our home better, more livable, and more valuable, and that we have done so by supporting one of the absolute best local businesses in our community. We simply can't recommend Bartlett more highly - they are fantastic.
Mitchell and his partner were outstanding! They explained exactly what they were going to do and had everything done in a timely manner. They were very professional and informative!
My HVAC technicians were professional and thorough
We have always had great service from the crew at Bartlett.
Great job and professional service as always.
Mitchell and Bo were wonderful. Got our new AC installed quickly. They were both very professional and made sure not to leave any mess in our home. Everyone we have ever dealt with at Bartlett in the past 8 years has been very helpful and done a great job!
It was easy to find Bartlett heating and cooling using an internet search. They where kind and curtious. It did take a little while to wait on my parts to come in, but after that, they took care of everything.
They were fair on pricing, knowledgeable and honest.
Mitchell and Bo did a great job on the installation on my Air conditioner .coil and compressor. Both where highly professional courteous and executed their job in a very proficient manner.
So happy that I chose Bartlett
my flue pipe was replaced, and I was expecting it to take the better part of the day, but the job was completed in less than 3 hours. awesome!!!
Mitchell was patient, answered my many questions and made me feel secure about my new furnace installation. Good customer service can be hard to find. Thank you Mitchell and your partner for the good work. I hope Bartlett appreciates you as much as l do.
Mitchell and Bo did a great job removing the old system and getting the new one.
Bartlett HVAC and their staff are truly awesome to work with. I had a new system installed in by downstairs and the entire process couldn't have gone smoother. In particular, the lead installation tech, Mitchell Jenkins, was very polite, very knowledgeable, the team was on time, and worked straight through without stopping. I would recommend this company to anyone seeking HVAC help.
Mitchell did a great job of installing a new unit in my house recently. He was thorough, professional and patiently answered all my questions. I've been a Bartlett customer for years and never been disappointed.
Mitchell and his assistant did a great job installing our new HVAC system. They were very professional in every way. They worked hard all day and cleaned up after themselves. Mitchell is very knowledgeable and answered all my questions. Bartlett Heating and Cooling has impressed me with their friendliness and professionalism from the office staff, Travis the Project Manager and Mitchell and his assistant. Also, the pricing is better than some of their competitors. I highly recommend Bartlett Heating and Cooling!