Joshua -- Technician

Our AC was not cooling. I called Bartlett Friday morning and we had a technician out same day around noon. As a new customer, that's impressive. Joshua was professional and knowledgeable. Unfortunately, our situation was not fixable with a part so more to come but appreciate the first experience with Bartlett.

Josh installed warranty replacement fan motor. He arrived on time and quickly had the unit back up and running once the part was available. AC is running like new! I'm very satisfied with the service from Josh and Bartlett HVAC.

I am thrilled to be a Bartlett customer. Everyone, from the office to the technicians, is superb!

Knowledgeable, reliable and friendly service!

Joshua is great. Always on time, professional, and thorough.

Josh did a great job! Very thorough and efficient. Also, always knowledgeable about the different units and gives great advice.

Josh is very efficient and conscientious.

Tech (Josh is great!!) explained everything so well and I trust he was not suggesting I do anything unnecessary. I won't use any other hvac company!

Problem found quickly

Excellent service.

Josh advised that moisture and pollen were continually getting into our house through the fireplace damper. This situation was due to a “damper lock” that we could remove. No one has pointed that out to us in 15 years of living in this house! He also thoroughly serviced our systems and explained how they could be set up to perform even better.

Knowledgeable and experienced! Very thorough!

Joshua is a personable and capable technician. Does good work. Highly recommend him.

You are very lucky to have Josh working for you. He is so knowledgeable and explains everything. Also very professional. I have told all my friends about him.

Wonderful job for investigating the issue woth our AC unit not working.

Joshua did a great job in determining the problem and fixing it. (coolant all leaked out from connection at outside wall). We were quickly taken care of by the office and he was out within an hour. Pleased, because we had three new units replaced by Bartlett in October of last year and so far had run well.

Excellent Service!!

Josh arrived on time andcc vs was very efficient during our bi-annual maintenance check up. He identified one potential long term issue and provided an estimate to solve it. He was thorough and friendly.

Excellent Service!!

Josh checked everything and replaced the furnace filter. Great service as always and everything is working fine!

Joshua was very patient showing me how to use the Next thermostat. I appreciated his thoroughness.

I feel i was talked up, purchasing something i did not really need.

Josh is great always very professional and explains everything clearly

Great job

Bartlett has been providing excellent service for my home since 1999. Very dependable and professional.

Josh is the best!

Great technician! Very personable and knowledgeable

He represented your company very well He deserves a raise

Great job Joshua. Thanks for taking such great care of our equipment.

Very knowledgeable technician.

Very communicative and reliable company. Josh has continued to be great for the 5 years we have had his services. He continues to do professional work, educate us, and give solid feedback. I appreciate his candor, attention to detail, along with his strong work ethic.

Knowledgeable, experienced , friendly, problem solver, customer focused, quality job!

Joshua was prompt and explained the new air purifier.

Josh was fantastic! Very knowledgeable, and patient with all of my questions. Speedy service was very appreciated. He explained the benefits of the annual Family Plan, and I bought in!