Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Years in the Industry:
Best Part of Your Job:
Favorite Product We Recommend:
Local Reviews
Great service
Hawkins - Mableton, GA 30126
Joshua was very knowledgeable and willing to answer every question I had about my unit and crawl space.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, James! We are happy to hear that Joshua impressed you with his HVAC knowledge and that he was able to share some of that knowledge with you. Thank you for trusting Bartlett HVAC with your furnace maintenance!
Great service
Eugene - Mableton, GA 30126
Josh checked everything, identified the problem, fixed the problem end fully explained the issue to me.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Eugene! Your comfort is our top priority, so we will always thoroughly inspect your system and explain everything we did when we are done. We are proud to know that Joshua was able to repair your furnace on the same day that you called in. Thank you for trusting Bartlett HVAC to repair your furnace and keep your home cozy this winter!
Great service
Laura - Marietta, GA 30064
Knowledgeable, had what we needed, went the extra mile to fix wiring.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Laura & Christian! We always show up to every appointment in a fully stocked truck, so we can always ensure your system is running as efficiently and as effectively as possible! We are always happy to go the extra mile, we would even go an extra 10 miles if it means providing fantastic customers, like your family, with the best HVAC service. Thank you for trusting Bartlett Heating and Cooling!
Great service
Josh - Atlanta, GA 30318
Joshua recommended a solution to a freezing drain.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Josh & Liz! We are proud to know that Joshua provided you with 5-star HVAC service and that he was able to provide you with some recommendations to keep your system running efficiently and effectively. Thank you for calling Bartlett HVAC!
He was fine! Efficient!
Kim - Atlanta, GA 30342
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and a big THANK YOU for for being a long time member of our customer family! We couldn't do it without you, Kim!
Great service and great company!
Bill - Atlanta, GA 30318
Joshua arrived timely as promised and was thorough in our discussion of ways to improve our HVAC system and air quality without resorting to any high-pressure sales tactics. He maintained a very pleasant and business like demeanor throughout his visit and was a pleasure to deal with.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Bill! We are happy to hear that you were pleased with Joshua's timeliness and HVAC service. We strive to keep your home as comfortable as possible, so we will provide you with any recommendations to improve your systems efficiency without ever pressuring you. Thank you for trusting Bartlett HVAC with your furnace maintenance!
Excellent Service and Heating Specialist
Becky - Atlanta, GA 30318
Joshua is always a pleasure to work with, and takes the time to review the equipment status, the air quality inside the home, any developments, and optional additional treatments in a clear and succinct way.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Becky & David! We are happy to know that you are always pleased with the HVAC service Joshua provides. We take a lot of pride in doing the job right, so we promise to always thoroughly inspect your system to ensure your home is as comfortable as possible! Thank you for trusting Bartlett Heating and Cooling with your furnace maintenance.
Arrived on time, great service made some great recommendations
Jan - Atlanta, GA 30327
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jan! We are happy to hear that Joshua was able to make some recommendations to keep your furnace running efficiently and effectively. Thank you for trusting Bartlett HVAC with your furnace maintenance!
Reliable Service
Ken - Smyrna, GA 30080
Josh is very prompt for appointments and always takes the time to explain technical details about my HVAC system. I’m satisfied and believe I’m getting professional assistance from Bartlett and from Josh.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ken! We are happy to hear that you are pleased with the service that Joshua provided. Thank you for trusting Bartlett HVAC and Joshua to repair your system!
Great Service
Ryan - Smyrna, GA 30080
Always a wonderful experience with Bartlett!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ryan & Alex! We are honored to be the company you trust with all your HVAC needs. Thank you for choosing Bartlett Heating and Cooling!
Good service
Mascari - Atlanta, GA 30327
Response from Bartlett Heating & Cooling:
Thank you for the awesome review and for trusting Bartlett HVAC with your semi-annual furnace maintenance, Judith!
Great service
Miller - Smyrna, GA 30080
Great service
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett HVAC to repair your furnace, Jo!
Excellent Service
Cook - Atlanta, GA 30339
Solved the problem immediately.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, David! We are proud to know that Joshua solved your HVAC problems quickly. Thank you for trusting Bartlett HVAC!
Great service appointment
Morris - Atlanta, GA 30339
Joshua is friendly and knowledgeable. We feel we are in good hands with him.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jessica! We are happy to know that you were impressed with Joshua’s HVAC knowledge and customer service. Thank you for trusting Joshua and Bartlett HVAC with your furnace maintenance!
Josh is great!
Roche - Atlanta, GA 30327
Josh checked our our systems today and found several solutions to problems we have been having with dust. He also made recommendations for a few other things. He gave easy explanations and answered all of my questions. Very professional and courteous.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Susan & Bill! We will always arrive in a fully stocked truck because you never know what a furnace maintenance might turn into! We are always happy to provide options and recommendations because our top priority is keeping your family and your home comfortable. Thank you for trusting Bartlett Heating and Cooling with your semi-annual furnace maintenance.
Great service. Prompt response.
Archer - Atlanta, GA 30318
Great experience with Joshua. He is precise and has good suggestions.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Josh & Liz! We are so happy to hear that you had a great service experience with Joshua. Thank you for trusting Joshua and Bartlett HVAC with your furnace repair!
Excellent service!!!price very reasonable.
Craft - Marietta, GA 30064
Joshua was very professional.had my furnace up and going in no time.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Michael! We are happy to know that Joshua made a great first impression and was able to repair your furnace quickly. Thank you for calling Bartlett Heating & Cooling and WELCOME to the customer Service Agreement family!
Great Service
Morgan - Atlanta, GA 30318
Josh came by today to perform my bi-annual service on my HVAC unit. He was friendly, and recommended an air ionizer to help with allergens and odors in the house. He was quick to answer any questions that I had, and has extensive knowledge of the system. Highly recommend Josh and Bartlett Heating and Cooling!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Morgan! We are proud to know that Joshua impressed you with his expert HVAC knowledge and recommendations! We are honored that you trust Bartlett Heating and Cooling with your bi-annual furnace maintenance. Thank you for choosing and recommending Bartlett Heating and Cooling!
Great service as always, and on short notice.
Roberts - Marietta, GA 30064
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jenny! We are honored that you called Bartlett HVAC with your furnace repair and that Joshua was able to repair your furnace on the same day that you called in. Thank you for trusting Bartlett Heating and Cooling to keep your home warm this winter!
Great service
Hartung - Mableton, GA 30126
Very thorough inspection of our heating systems
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are honored that you trust Bartlett HVAC with your semi-annual furnace maintenance, so we promise always to thoroughly inspect your systems to ensure your system is running as efficiently as possible all season long. Thank you for choosing Bartlett Heating and Cooling, Barbara, and John!
Friendly and Knowledgeable Service Again
D.Xten - Mableton, GA 30126
New to the area last spring and used Nextdoor to find a recommended HVAC service to help with issues I was having cooling my newly purchased townhome. Bartlett came up and after speaking with their super kind front office person, Josh was soon to arrive, inspect, troubleshoot, and resolve my HVAC problem. He was clean and friendly, very knowledgeable, systematic in figuring out the issue, and presented clear options on what I could and should do to resolve it. Signing up for their service plan (which I wanted to set up regardless) gave me some nice discounts on the repair. Fast forward to today when I was scheduled for my winter service, half expecting them to be running late due to all the frigid temps and emergency calls they were doing all weekend, Josh returned, was on time, and reflected the same quality service I experienced earlier in the year. I am VERY pleased with Bartlett H&C and grateful for the recommendation that pointed me to them last year. Without hesitation, I highly recommend them to anyone looking for H&C service needs. Give them a call!
Response from Bartlett Heating & Cooling:
Thank you Dennis! Thorough and thoughtful reviews such as this give our team such encouragement. We strive everyday to provide this kind of 5 star service, whether it is the 1st time or for your continuing routine maintenance. And your recommendation "with hesitation", let's us know that we are hitting the mark. Thank you again for this amazing 5 star review of Bartlett and Joshua. It means to world to us!
Got the job done!
Jim - Atlanta, GA 30319
Great service!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are honored that you trusted Bartlett HVAC to repair your furnace over the COLD weekend!
Joshua
Ezor - Atlanta, GA 30327
Joshua was knowledgeable, punctual, competent and polite in his winter service this year. Thanks to Joshua and Bartlett for keeping us warm and comfortable during this unusually cold season. Bobby and Elisa Ezor
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Bobby, and Elisa! We are honored to be the company you trust to keep you warm during this freezing weather! We are happy that Joshua was able to repair your system and keep you warm over the weekend. All of the kind words will surely warm his heart, too! Thank you for trusting Bartlett Heating & Cooling to keep you and your family warm!
Great Service
Rachna - Atlanta, GA 30306
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett Heating & Cooling with your furnace repair, Rachna!
Honest and communicative
Richman - Atlanta, GA 30327
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Dr. Richman! We take a lot of pride in performing every job with honesty and integrity. Thank you for trusting Bartlett HVAC!
Super knowledgeable!
Corinnekellyb - Atlanta, GA 30318
Joshua was great! I have an odd unit that is a bit older, and he knew all about it and how it connects to my water heater. He provided great knowledge and was very efficient in completing my service.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Corinne! We are proud to have Joshua's expert HVAC skills and knowledge as a valued addition to our team. Our technicians love to share their HVAC knowledge, so thank you for allowing us that opportunity. We take a lot of pride in providing the best service possible and we are happy to hear that Joshua provided that for you. Thank you for trusting Joshua and Bartlett HVAC with your furnace maintenance!
Outstanding Service and Support
Cook - Atlanta, GA 30319
Joshua E. was able to quickly isolate and fix my furnace problems. He explained everything simply and made sure I was aware of optional settings since I have 2 units. Bartlett Heating and Cooling always offers exceptional service from friendly customer service from when you call in and schedule with Holly, experience technical support as well as fair pricing. I would highly recommend them to friends and family.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and all of the kind words, Kelly! We are proud to know that Joshua was able to quickly repair your furnace and that he was able to provide some of his expert insight on your system. It puts a big smile on our face to know that you had a pleasant experience with Bartlett Heating and Cooling from the moment you called in until Joshua left your house! Thank you for recommending Bartlett HVAC, we are honored to have awesome members of the Bartlett HVAC customer family, like you! Thank you for trusting Bartlett Heating & Cooling to keep your home as warm and cozy as possible this cold winter!
Great Service
Sanders - Atlanta, GA 30342
Josh was very polite and answered all our questions
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jimmy, and Jewell! We are always happy to share our expert HVAC knowledge with you. Thank you for trusting Bartlett Heating & Cooling with your furnace maintenance.
Thankful!
Taylor - Atlanta, GA 30318
Josh is a straight shooter and explained everything I needed plain and simple. On time, didn’t take long on our property and I felt sure of what he explained. He even explained next steps that would improve heating and cooling of our home.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Melody! Our technicians love to get to share their expert HVAC knowledge and we are thankful that you allowed Josh that opportunity! Home is where the heart is, so we are always happy to share our tips and tricks as well to keep your systems working effectively and your home comfortable. Thank you for trusting Bartlett HVAC and Josh to perform your furnace maintenance this winter!
Thorough
Pinner - Atlanta, GA 30306
Explained and showed every problem and solution with care, knowledge, and practicality
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are always happy to walk you through everything we do and share our expert HVAC knowledge. Home is where the heart is, so we will always service your system with care. Thank you for choosing Bartlett HVAC!
Unique
Ross - Atlanta, GA 30306
Full of info.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are happy to hear that you were impressed with Joshua’s expert HVAC knowledge. Thank you for choosing Bartlett HVAC!
Professional Service
Ackermann - Mableton, GA 30126
Excellent
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Tabitha! We are honored to be the company you trust to provide you with 5-star service. Thank you for choosing Bartlett HVAC!
Honest and professional!
Hovind - Atlanta, GA 30318
I've used Bartlett for years because they have always been honest with me and do good work. My HVAC unit is over 17 years old and they keep it running well! I highly recommend Bartlett. Joshua was friendly and knows his stuff!! He was happy to answer my questions and offered a clear explanation of the repair work he was performing.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Anna! Our motto is “Small town integrity in the big city,” so we value honesty and promise always to provide you with our honest recommendations and facts about the status of your HVAC system. We are so honored that you have trusted Bartlett Heating & Cooling to keep your system running efficiently for the past 17 years! We know that Joshua loved sharing his expert HVAC knowledge with you while performing the repair. Thank you for being an awesome Bartlett HVAC client, Anna! We are lucky to have great customers like you, so we appreciate the recommendation!
Always great service!
Barnes - Atlanta, GA 30318
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are proud to know that we always provide you with great 5-star service. Thank you for choosing Bartlett HVAC, Carrie!
Great, Quick Service, Awesome communication
Smith - Mableton, GA 30126
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and thank you for trusting Bartlett HVAC to repair your system quickly, Cedrick!
Great service
Cook - Marietta, GA 30060
Do a great job with scheduling, consultation and explaining things simply. Highly recommend their services!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kelly! We are proud to know that we provided you with great service from the moment you called in until we left your home after completing your semi-annual heat maintenance. Thank you for choosing and recommending Bartlett HVAC. We would be honored to have more clients like you!
Great Service
Strickland - Sandy Springs, GA 30342
Joshua was incredible. Came out on very short notice and had our heat working within minutes of arriving. Always dependable which is much appreciated when heating/air isn’t working properly
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Will and Taylor! We are proud to know that Joshua provided you with incredible HVAC service and was able to repair your furnace so quickly! It is getting cold outside, so we are proud to know that you depend on Bartlett HVAC to keep your home warm. Thank you for choosing Bartlett Heating and Cooling for all your HVAC needs!
Very knowledgeable
Smith - Smyrna, GA 30082
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Carlyle! We are proud to have a team of expert HVAC technicians who love to share their knowledge. Thank you for choosing Bartlett HVAC!
Always amazing service
Lambert - Atlanta, GA 30327
Josh is the best. I trust him completely
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Beau! We are proud to know that Joshua always provides you with amazing service! Thank you for trusting Bartlett HVAC and Joshua with all your HVAC needs. We think YOU’RE the best!
Great service
Becky - Atlanta, GA 30318
Josh is great! Quick to find the issue we were having and quick to fix it!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Becky! We are happy to hear that Joshua was able to quickly repair your thermostat. Thank you for trusting Bartlett HVAC to get your system back up and running efficiently!
Really great , thanks Josh!!
Little Charles - Powder Springs, GA 30127
Yahoo
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett HVAC to repair your system! We are happy to hear that Joshua provided "Yahoo" worthy service!
Joshua is the best
Joe - Smyrna, GA 30082
Not only was Joshua able to take care of all our needs, he was courteous and prompt and able to suggest a few things to make our system run more efficiently in the future. 10/10. We will be asking for him for all future visits.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review of Joshua! We are proud to know that he exemplified our company values and provided you with excellent service. We made sure to mark your account to ensure that Joshua will be your technician from now on. Thank you for trusting Bartlett HVAC and Joshua with all of your HVAC needs. We think you and your family are the best!
Great service!
Neel - Atlanta, GA 30327
Joshua did a great job identifying the problem with our furnace and making recommendations on how to protect it. He went above and beyond in helping me with a fireplace issue as well. I really appreciated his help.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Sara! We are happy to hear that Joshua provided you with top-notch service while repairing your furnace and was even able to help you with any other issues! Home is where the heart is, so we take a lot of pride in ensuring your home is comfortable all year long. Thank you for choosing Bartlett Heating and Cooling!
Pro Service
Dave - Smyrna, GA 30082
quick, professional, experienced. Would recommend.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Dave! We are happy to hear that Joshua provided you with excellent professional service while repairing your system. Thank you for trusting and recommending Bartlett Heating and Cooling!
Great service!
Cohn - Smyrna, GA 30082
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Brad and Elizabeth, and thank you for trusting Bartlett Heating and Cooling to repair your furnace!
Great Service
Jones - Mableton, GA 30126
Joshua is very professional, knowledgeable and efficient.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Joshua! We know these kind words will put a big smile on his face. Thank you for choosing Bartlett HVAC!
Great service & very detailed
Derrick - Smyrna, GA 30082
Joshua was thorough and patient. I appreciate him being honest with me and walking me through each thing he saw
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Joshua! We are proud to hear that he impressed you with his HVAC service skills and his customer service. Thank you for choosing Bartlett Heating and Cooling, Scott!
Great service, Technician very patient with explanations
Wolfe - Powder Springs, GA 30127
Did the job well, explained what he was doing and WHY. Efficient in doing the job. A pleasure to talk with.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We take a lot of pride in providing our customers with exceptional service, so we are always happy to walk you through everything we do. Thank you for choosing Bartlett HVAC to repair your AC system, Dale!
Another Awesome Experience
The Matthews - Smyrna, GA 30082
We called Barlett out to handle another piece of the puzzle with our HVAC system... I'm very happy to say it all came together (not surprised) this time it was Joshua! This was truly another example of someone who not only knows what they are doing but gives honest and direct (no shades of gray) recommendations and suggestions!!!! Since I'm very hands - on Joshua, invited me into the attic to discuss what he found after inspecting, and it all made perfect sense. He explained the advantage of getting the Service Agreement, and so I purchased it without hesitation. I thank Joshua for the job well done and more ... A++++
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Joshua! We are always happy to show you all of our work and walk you through exactly what we recommend and why. We are so proud to have great technicians like Joshua on our team. Thank you for trusting Bartlett HVAC to repair your AC system!
Great Service
Michelle - Smyrna, GA 30080
My AC went out on Sunday and my home became hot and humid quickly. I called Bartlett early Monday morning and Joshua came out within the hour. Everything was fixed by 10am. Thanks!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Michelle, and thank you for choosing Bartlett HVAC to repair your AC! We love our clients, so we strive to provide same-day service when your system isn’t working as it should!