Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
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Local Reviews
Reviews powered by Nearby NowGreat Service
Lord - Smyrna, GA
Josh Ellis
Professional and prepared
Greatrex - Atlanta, GA
Joshua came prepared, checking with our usual service person first to get the history and understand any issues. He was quiet, wore shoe covers in the house as he did the work, and gave us a recap of what he did at the end of the service visit.
Great service
Youmans - Smyrna, GA
Josh was very professional and gave a ton of great info regarding the items that needed to be addressed.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, David! We are honored you trust Bartlett Heating and Cooling to keep your home comfortable!
Joshua was awesome!
Brynn - Marietta, GA
Joshua was kind, prompt, and professional. He even took extra steps to make us feel safe in the pandemic. Joshua provided excellent service at a fantastic price! Thank you so much and we’ll recommend Joshua to all of our neighbors and friends!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are honored you trust Bartlett HVAC and Joshua to keep your home and (budget) comfortable! We truly appreciate your referral to your friends and neighbors. When they call, we will treat them with this same 5 star service! Again, thank you so much for this kind review, Brynn!
Excellent!
Bill - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Bill!
Excellent service
Thompson - Atlanta, GA
The tech was very thorough going through the entire system and made good recommendations
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Chad! When you call Bartlett HVAC, you know that you can trust our technicians to do a thorough inspection to ensure your unit is running efficiently! Thank you for being a part of our Bartlett Heating & Cooling family!
Very knowledgeable- great job!
Harris - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of our Bartlett HVAC service technician, Rebecca, and thank you even more for being a part of our Bartlett Heating and Cooling Service Agreement family!
Great Service
Akin - Atlanta, GA
Joshua was punctual, courteous and professional. He serviced our two systems and helped trouble shoot the EcoBee.
Great service and knowledge of equipment
May - Mableton, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Yvonne! We are proud to have expert technicians on the Bartlett HVAC team!
Great Service. Prompt and Professional.
Michael Taliaferro - Atlanta, GA
Josh is the best.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Michael! We know this will bring a big smile to Josh’s face!
Incredible Service!!!!!!!!!!
Setloff - Atlanta, GA
Joshua was both incredibly knowledgeable and professional. He was able to assess my heating issue and solve the problem promptly.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! You can always trust Bartlett Heating and Cooling to send out an expert technician when your heat quits working. Thank you for calling Bartlett Heating and Cooling to repair your furnace and perform your annual maintenance, Shelley!
Annual Winter Service
David Binns - Atlanta, GA
Josh was fast, efficient, and informative. I forgot he was even there most of the time during the visit. As always, the service provided was top notch and excellent.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, David and Becky! We are so happy to hear that you were impressed with Josh’s service during your winter maintenance. We know life keeps everyone busy, so we are happy to provide our service as efficiently as possible!
great technician
Sandy - Mableton, GA
very knowledgeable and friendly
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Sandy! All of the Bartlett HVAC technicians continuously train so you get the best of the best, but the smile comes from knowing we have awesome customers like you!
Great service
Chambers - Atlanta, GA
Technician arrived right on time and performed heating service quickly. Excellent job!
Response from Bartlett Heating & Cooling:
Thank YOU for this 5-star review and for being a great Bartlett HVAC customer, Wendy!
Friendly Professional Service
Cassara - Kennesaw, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Joe!
Great service
Kathy - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Kathy!
on time, courteous, professional, knowledgable
M28 - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling! We not only appreciate all the kind words, but also that you gave us a call to get your heat pump repaired and to keep the church cozy this Christmas!
Fall Service
Jackson - Sandy Springs, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Keith!
Josh was great
Celecia - Atlanta, GA
Josh did a great job. Explained everything to me and gave advice.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ken! We are glad to have Josh on the Bartlett HVAC team!
Honesy quality work
Reindl - Smyrna, GA
I made a mistake after the service tech left for the day which resulted in them needing to come back to do a diagnostic. The system was back in proper working condition in no time, with great service and beyond reasonable charges if you could even call it that. These guys are the best.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ben! We aim to be an HVAC company you know you can trust to keep your home comfortable, so we strive to always leave your home with your system running efficiently. Thank you for calling Bartlett Heating and Cooling with all your HVAC services!
Reliable and Trusted
Bryant - Atlanta, GA
I purchased a Carrier heater/air conditioner from Bartlett and ever since have had my cooling and heating systems under service contract with them. Over three or four years they have provided great service and always in a timely manner.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Barbara! We are honored to be the company you call for all of your HVAC services, whether it be for an install, service call, or just a routine maintenance. Thank you for being a long time Bartlett HVAC service agreement family member!
Always great service from Bartlett Heating & Air!!
Barnes - Atlanta, GA
I have been using Bartlett for almost 9 years and they never disappoint. Always great service and personable technicians.
Response from Bartlett Heating & Cooling:
Wow! Thank you for the 5-star review and for being a loyal Bartlett HVAC customer for so long! We have high standards for the quality of work we provide, because we value great customers like you Carrie. We are so happy to hear that you have trusted Bartlett HVAC to provide 5-star service for almost a decade!
Great Service by Joshua
Taliaferro - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC and Joshua, Michael!
Great service! Very knowledgeable
Dawn - Atlanta, GA
On time lots of great advice! Easy
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review of Bartlett Heating and Cooling! We are happy to hear that Josh was able to give you some advice on how to keep your system running efficiently this winter!
Fast, clean, respectful
Cheryl - Atlanta, GA
Mr Ellis has his profession down pat. He was fast, clean, and respectful in his maintenance visit. In my opinion, wish there were more ‘ j Ellis’ in the customer care industry.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! Your home is your happy place, so we will always treat it with care and respect during our visits. We are so happy to hear that Josh was able to represent all our company values during his visit. Our technicians are able to provide 5-star quality service because of great Bartlett HVAC customers like you, we couldn’t do it without you Cheryl!
Awesome maintenance service appointment!
Myers - Smyrna, GA
My technician (Joshua) for my service was prompt (actually early), polite, courteous, and very knowledgeable about his profession.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Karen! Home is where the heart is, so we are honored you trust Bartlett Heating and Cooling to take care of it. We promise to always send out an expert technician to make sure you are getting the best of the best for your home!
Thorough, knowledgeable and professional
Becky N - Atlanta, GA
Joshua Ellis identified the problem and explained in detail the options to rectify the issue.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Becky! We will always provide options and recommendations to keep your home as comfortable as possible. Welcome to the Bartlett HVAC Service Agreement family, we look forward to seeing you soon for your maintenance visit!
Great service
Dayhoff - Atlanta, GA
Arrived on time and very efficient.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Jay! We know that your time is valuable, so we will always be efficient as possible!
Outstanding!
Reindl - Smyrna, GA
I had Joshua come by the house today for my semi annual heat check. He communicated well, was timely, and answered all the questions that I had. A job well done.
Response from Bartlett Heating & Cooling:
Thank you for the 5 star review, Ben! We promise that the Bartlett HVAC team will always provide top notch service every time we come out whether it be for your semi-annual maintenance or any HVAC service you may need!
Awesome Service Technician
Bouck - Atlanta, GA
We always know we are in the best most professional hands when Jason services our 3 units.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, David and Margaret! We are honored that you trust Bartlett Heating and Cooling with all of your HVAC services!
Great service!
Joy S - Atlanta, GA
Joshua did a great job servicing my unit and identified the cause of a particular sound I was hearing and corrected it. He also took the time to help my set up my ecobee thermostat so I could use it more effectively! Great job!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett Heating and Cooling to keep you cozy this winter! We are happy that Josh was able to help you with your thermostat as well. Happy holidays, Joy!
Excellent service
Sauter - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Ted!
Great service as always!
Paolozzi - Marietta, GA
Arrived on time and did a great job.
Don - Marietta, GA
Josh was very helpful and explained the problem clearly, then did the work in a thorough and professional manner.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Don! We are so happy that Josh was able to provide you with great service and was able to get your furnace repaired today!
Awesome Service!
Fiorella - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and welcome to the Bartlett Heating and Cooling Service Agreement family, Silva!
Great service
Haley - Marietta, GA
Josh was extremely professional and super friendly. He was quick to answer any questions we had and made sure we understood everything that he was doing.
Response from Bartlett Heating & Cooling:
Thank you for the kind words about Joshua and for the 5-star review, Haley! We are honored you trust Bartlett Heating and Cooling to repair your furnace, so we aim to keep you updated every step of the way. Welcome to the Bartlett HVAC Service Agreement family!
Great Service with a really good outcome
Riepenhoff - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Charles!
Great service
Mathews - Atlanta, GA
Excellent service
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC, Sarah!
Good job!
Lib - Atlanta, GA
Josh did a nice job, was very thorough
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Lib! We are happy to hear that you were impressed with Josh at your heat maintenance!
Excellent, efficient service.
Noelle - Smyrna, GA
Thank you for the excellent service. The service technician was pleasant, he communicated clearly about the work he would be doing and the work was done efficiently. Thank you so much!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Noelle! We are so happy to hear this great feedback on Joshua and know it will bring a smile to his face. Thank YOU so much for trusting Bartlett Heating and Cooling to take care of your HVAC systems!
Joshua Ellis, a Credit to Bartlett Heating & Cooling
Daley - Atlanta, GA
From a friendly greeting, to donning protective "booties," to thoroughly checking all tghe elements of our home heating & cooling system, service was delivered with maximum professionalism. It is well worth the annual fee for the peace of mind that comes with semi-annual inspection and maintenance.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Richard! This review means a lot to us, since you have been a member of the Bartlett HVAC service agreement family for so long! We are honored that you trust Bartlett Heating and Cooling to keep your home comfortable, so we will always wear our shoe covers and provide thorough HVAC services. We are proud to have Joshua on our team, but we are even more proud to say that we have great customers like you!
Friendly Service
Alex - Atlanta, GA
Great guy to talk to and answered all of my questions no matter how simple they were! Would highly recommend
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Alex! We see all of our Bartlett Heating and Cooling customers as our friends, so we are happy to hear you enjoyed talking with Joshua!
Exceptional Service; very knowledgeable
Charles - Atlanta, GA
Joshua, the service technician, made the annual inspection of my furnace. He did a thorough job with the furnace, and he also inspected my smoke detectors and tested the batteries. He suggested that the condominium association have the smoke detector alert system checked out.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Joshua, Charles! We are honored you have trusted Bartlett Heating and Cooling with your HVAC systems for so long, so we are pleased to hear that we continue to impress you after all these years!
Josh was very professional
Nancy - Mableton, GA
reat attitude - clearly he likes his work
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review, Nancy! We like our work, but we LOVE our Bartlett Heating and Cooling customers. Thank you for trusting Bartlett HVAC to keep your systems running efficiently!
Polite and efficient
Lowe - Mableton, GA
Josh did a great job inspecting and cleaning and communicating issues
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Doug! We are honored you trust Bartlett Heating and Cooling with your HVAC systems, so we strive to be as thorough as possible during your AC and heat maintenances.
Excellent service as aways!
Sheffield - Atlanta, GA
We've used Barlett Heating and Cooling for a few years now and they are amazing. Their customer service is top notch and the quality of their work and products has been great! Highly recommend them!
Response from Bartlett Heating & Cooling:
Wow! Thank you for this 5-star review, Lauren! We are honored you think so highly of Bartlett Heating and Cooling, so we want you to know we think you are amazing, excellent, and top notch too. We promise to always provide excellent HVAC services as long as we continue to have customers like you!
Great service
Meg - Atlanta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, but most importantly thank YOU for being a long-time member of the Bartlett Heating and Cooling Service Agreement family, Meg!
Great service and very quick
Rachna - Atlanta, GA
Bartlett has been amazing. We have been with them for 2 years now and have had nothing but awesome experience with them. They are quick, easy with reasonable prices. The technicians are experienced and explain everything in detail. Best company for your home’s heating and cooling needs.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Rachna! We are honored to know that you say Bartlett Heating and Cooling is the best company for HVAC needs! Our team is able to be awesome, because we have awesome customers like you!
Great after hours response and service!
Fricker - Marietta, GA
Very thorough and resolved our problem 100%
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review, Scott! We know that the cold weather doesn’t wait for Bartlett HVAC’s hours, so we are glad Joshua was able to repair your furnace and make sure you had a warm weekend!
Excellent service ona Saturday night
Peggy - Atlanta, GA
Joshua called and said he could come by to fix our thermostat on Saturday night on his way home rather than making us wait til Sunday in the cold. He was very personable and professional. Excellent service. Thank you Joshua.
Response from Bartlett Heating & Cooling:
Thank YOU for this 5-star review, Peggy! We are so glad Joshua was able to fix your thermostat early, especially since it was so cold this weekend. You are a member of the Bartlett Heating and Cooling Service Agreement family, so we will always do our best to ensure your home is comfortable!