Joshua -- Technician

Bartlett was available same day I needed service and I was up and running in a few hours. They communicated the problem with my system and provided great service. The annual plan with 2 annual visits and discounts on parts/services is the way to go!

Technician was kind, efficient and very knowledgeable. Dispatch did an excellent job of fitting us into the schedule last minute. Definitely recommend Bartlett!

Joshua was extremely professional, friendly, and helpful with his service on our AC units. He clearly explained the value of preventative maintenance and how to avoid future problems with our units.

Josh was great. On time, very courteous, and explained each aspect of the inspection, a few parts, and the state of my system.

I have used Bartlett for almost 30 years in 3 different homes in metro atlanta. Bartlett is a fabulous company. Never had an issue. Joshua was great.

Joshua was amazing. He was incredibly honest and knowledgeable. It’s nice to find Someone honest after we had a bad experience with another company who was not truthful and very pushy. Thank you Joshua!!! You are awesome!

I originally switched from my other HVAC company to Bartlett because I was unsatisfied with the other company’s explanations. I continue to be very satisfied with how clearly every technician explains what is going on, how it works, and what needs to be done. Thank you so much!

Joshua, was so professional and efficient and I even made my doctors appointment He was very pleasant and an asset to Bartlett.

Very professional. Explained what was needed to correct our systems.

After months of various different diagnoses of the problems with my HVAC system, Joshua came in and gave an extremely thorough look at my system. Although the outlook isn’t the easiest fix, he was honest about the work that needed to be done and was extremely patient in explaining the problems to me. He arrived on time and was able to schedule up a next-day follow up service. I highly recommend Joshua and greatly appreciate his professionalism!

Joshua is a knowledgeable and professional technician who always does an excellent job. Bartlett has been taking care of our systems since we moved here in 2020, and I recommend them to anyone who is looking for quality work and competitive pricing.

I HIGHLY recommend Bartlett!!! Great service, best staff and thousands less than other estimates. Quality people and a business with integrity.

On time, knowledgeable

The technician was very knowledgeable and detailed and took the time to answer my questions.

Joshua was very knowledgeable and willing to answer every question I had about my unit and crawl space.

Josh checked everything, identified the problem, fixed the problem end fully explained the issue to me.

Knowledgeable, had what we needed, went the extra mile to fix wiring.

Joshua recommended a solution to a freezing drain.

Joshua arrived timely as promised and was thorough in our discussion of ways to improve our HVAC system and air quality without resorting to any high-pressure sales tactics. He maintained a very pleasant and business like demeanor throughout his visit and was a pleasure to deal with.

Joshua is always a pleasure to work with, and takes the time to review the equipment status, the air quality inside the home, any developments, and optional additional treatments in a clear and succinct way.

Josh is very prompt for appointments and always takes the time to explain technical details about my HVAC system. I’m satisfied and believe I’m getting professional assistance from Bartlett and from Josh.

Always a wonderful experience with Bartlett!

Great service

Solved the problem immediately.

Joshua is friendly and knowledgeable. We feel we are in good hands with him.

Josh checked our our systems today and found several solutions to problems we have been having with dust. He also made recommendations for a few other things. He gave easy explanations and answered all of my questions. Very professional and courteous.

Great experience with Joshua. He is precise and has good suggestions.

Joshua was very professional.had my furnace up and going in no time.

Josh came by today to perform my bi-annual service on my HVAC unit. He was friendly, and recommended an air ionizer to help with allergens and odors in the house. He was quick to answer any questions that I had, and has extensive knowledge of the system. Highly recommend Josh and Bartlett Heating and Cooling!

Very thorough inspection of our heating systems

New to the area last spring and used Nextdoor to find a recommended HVAC service to help with issues I was having cooling my newly purchased townhome. Bartlett came up and after speaking with their super kind front office person, Josh was soon to arrive, inspect, troubleshoot, and resolve my HVAC problem. He was clean and friendly, very knowledgeable, systematic in figuring out the issue, and presented clear options on what I could and should do to resolve it. Signing up for their service plan (which I wanted to set up regardless) gave me some nice discounts on the repair. Fast forward to today when I was scheduled for my winter service, half expecting them to be running late due to all the frigid temps and emergency calls they were doing all weekend, Josh returned, was on time, and reflected the same quality service I experienced earlier in the year. I am VERY pleased with Bartlett H&C and grateful for the recommendation that pointed me to them last year. Without hesitation, I highly recommend them to anyone looking for H&C service needs. Give them a call!

Great service!

Joshua was knowledgeable, punctual, competent and polite in his winter service this year. Thanks to Joshua and Bartlett for keeping us warm and comfortable during this unusually cold season. Bobby and Elisa Ezor

Joshua was great! I have an odd unit that is a bit older, and he knew all about it and how it connects to my water heater. He provided great knowledge and was very efficient in completing my service.

Joshua E. was able to quickly isolate and fix my furnace problems. He explained everything simply and made sure I was aware of optional settings since I have 2 units. Bartlett Heating and Cooling always offers exceptional service from friendly customer service from when you call in and schedule with Holly, experience technical support as well as fair pricing. I would highly recommend them to friends and family.

Josh was very polite and answered all our questions

Josh is a straight shooter and explained everything I needed plain and simple. On time, didn’t take long on our property and I felt sure of what he explained. He even explained next steps that would improve heating and cooling of our home.

Explained and showed every problem and solution with care, knowledge, and practicality