Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
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Local Reviews
Reviews powered by Nearby NowAwesome service
Gloria - Mableton, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Gloria!
Extremely Pleased
Shannon - Smyrna, GA
Our experience with Bartlett has been really great. We recently had our entire HVAC system replaced, and the team was very professional and efficient. The sales lead Jeff explained all our options and set us up for success. The crew did a great job getting everything installed, and we immediately noticed a difference once the system was running. We’ll continue to use Bartlett for our yearly service as well. Thanks, Bartlett!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC’s install crew, Shannon! We strive for our clients to have a seamless awesome experience with every call, so we are happy to hear we accomplished this! Enjoy your new Carrier heating and cooling system and we look forward to providing this level of service with each visit to your home ??!
Great Service
Adrian - Mableton, GA
On time and Professional
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Adrian!
Excellent Service !!
Barry - Marietta, GA
Bartlett s team was prompt , expedient and very personable. Great techs on the job !
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett HVAC! We are happy to hear that you were impressed with our install crew. Long time customers like you, Barry, mean the world to us so we will always provide the best service possible!
Good service. Professional.
Jake - Marietta, GA
Haven’t disappointed in 20 yrs!
Loyal Customer - Marietta, GA
Punctual. Reliable. Communicative. Karen is very involved too from the office. You’ll love her efficiency. Good follow up from Jeff, who as the Project Manager was very clear about what was and wasn’t necessary work. But of course… Subject matter experts from “the crew” Brent, Blake, Ty, and the other three!. All Easy to talk to. VERY polite. VERY conscientious. Will explain anything and everything to you and as many times as you need them to. (In my case- above and beyond). Fun crews to be around. A great experience. We had two complete HVAC systems replaced and some exploratory & restoration work from a less than reputable renovation contractor. AND.. they added dampers to my system which I didn’t know existed and would make my space so much more comfortable. It’s the little things. With regard to payments and returns. They were wonderful to me. I wanted a piece of equipment that wasn’t available at present. Bartlett adjusted the pricing no hassle. I order too many of another piece and it was delivered. Completely my fault. Bartlett adjusted the pricing. No restocking fee; no compensation fee for delivering and hauling back. Really no discussion; “can you do this?”… “yes we can”. Keep in mind this all started from Joshua. The tech that came out for the routine inspection. Of the men that worked this project, some have been techs for us before but are now leads. That says a lot! Bartlett Heating & Cooling has staying power and I plan on staying with Bartlett.
Response from Bartlett Heating & Cooling:
WOW! Thank you so much for this 5-star review! This is the experience the entire Bartlett Heating and Cooling team strives to provide. We know that getting a new HVAC system installed is an investment (no less two systems), so we aim to make the process go as smooth as possible from your first interaction to the moment we leave your driveway. Our Install Teams take great pride in their work and you can be sure we will be giving the team a very loud “ATTA BOY” at our next company meeting! We truly appreciate such a glowing and thorough review of our team….it helps us to keep our bar set high! Thank you again for choosing Bartlett HVAC to provide this installation for you.
Great service
Stephen - Smyrna, GA
I had my ancient AC system replaced and the process went very smooth, replacing both the coils and the compressor. A couple small things were left after cleanup, but overall I was highly satisfied with the work done.
Really helpful and efficient
Don - Mableton, GA
Blake and just team installed 2 units and they did it without making a mess and in a relatively short amount of time. Then they explained the systems very well. Great service.
Great Service
Tamika - Smyrna, GA
Our heat was completely out. Our system was done. We knew we were at the end of its life and needed an all new system. We received great customer service from the technician that came to check it out to the entire install team. Our older house and space restrictions made it difficult for the guys but they worked hard and didn’t complain.
Response from Bartlett Heating & Cooling:
5-star reviews mean so much to everyone at Bartlett Heating and Cooling, so thank you, Tamika, for this review and for trusting Bartlett HVAC to replace your old HVAC system with a new Carrier furnace and AC. Welcome to the Bartlett customer family and we look forward to providing this level of service with each visit to your home :)
Great thanks
Jim - Marietta, GA
Always been happy with bartlet
Response from Bartlett Heating & Cooling:
Thank you Jim for this 5 star review of Bartlett Heating & Cooling. And thank you for trusting Bartlett HVAC to replace your furnace with a new Carrier high efficiency furnace!
Good job
Jeff - Kennesaw, GA
We had a very good experience; everything was installed correctly and professionally
Response from Bartlett Heating & Cooling:
Thank you! We truly appreciate your trust in Bartlett Heating and Cooling to replace your heating and cooling systems. Your new Carrier systems are sure to provide your family with the best indoor weather for many years to come :-). Again, we thank you for allowing Bartlett Heating and Cooling to handle this important project for you .
Great service
Paige - Atlanta, GA
The guys did a great job!
Response from Bartlett Heating & Cooling:
Thank you Paige! We are so happy you chose Bartlett Heating and Cooling to replace your heating and cooling. We know you will enjoy it for years to come! Thank you for calling Bartlett Heating and Cooling for all of your HVAC service and installation needs :-)
