Your Best Choice for Mableton GA | Bartlett Heating & Cooling, Inc (4)

It wasn’t great news to find out our entire system needed to be replaced, but Brent made the process easy. We expected him to be here all day, but the whole thing only took about 6 hours. He did a great job explaining how to best use and maintain our new system.

On time, straightforward, professional.

Joshua was kind and helpful. He did a thorough examination of our hvac system, even withstanding the rain to service our heat pump. Unfortunately he had to deliver bad news, but he was extremely thorough and empathetic in doing so. I feel that he steered us in the right direction, even if it didn’t result in a solution on the timetable we hoped for.

Being able to have the same technician since we've lived here is great. His visits are always professional, friendly, and informative. I could not ask for a better company or technician.

Thanks as always for your excellent service and professionalism, Joshua! Much appreciated.

Very knowledgeable, professional, friendly and courteous.

While having my HVAC fail isn’t a pleasant experience per se, having the Bartlett team ready to assist and work with me on the most viable solution was seamless. The customer service of the office team, service techs, and ultimately the installation crew (Chris and his partner) were all exceptional. The removal of my old failed unit wasn’t an easy task and added a lot of time to the effort, but Chris and team stayed until the job was done, tested, operational, cleaned up, and made sure I had all my questions answered. I’ve been on a Bartlett service plan for several years and have always been happy with their service, responsiveness, and customer care. Well done Chris and the Bartlett team.

Clearly explained all procedures and issues.

Excellent job explaining the problem and solving it before leaving.

Joshua was great! Completed my regular scheduled maintenance service with no issues.

The person that answered the phone and scheduled my appointment to Josh, who came out to repair the unit, the service was fantastic. I was able to get a next day appointment and Josh was actually able to make it to my house early. he was very thorough about diagnosing the problem and double checked multiple options, to ensure we were only doing what was needed to fix the unit. He had all of the items needed for repair on his truck and was able to fix the issue very quickly!

Josh was great, took his time to make sure all units were in great working condition! Highly recommend