Terence -- Technician

Got my a/c to nice and chilly from a warm toast temp yesterday . Terence solved the mystery !

Terence is courteous and thorough. He cleans up behind himself (some haven't in the past!) and even is kind to my dogs who bark for his entire visit. He explains everything to me and sends details on any other services I ask about.

Terence was very knowledge, patient and answered all our questions. He had great communication throughout our repair and made sure we were aware of what he doing the whole time. He showed up on time and completed the work in a timely manner. Thank you!

Terrence is a pro and got me back up and running quickly.

Efficient & courteous!

Terrance is great and always does a wonderful job. Very thorough and patient when presented with questions.

Always a good experience with Terrance. He was even early for today’s appointment!

Terrance has alway’s been professional. I trust his opinion regarding my HVAC. I know that any work done on my units will be to code.

Terrance is literally the best - he's so helpful, flexible, works efficiently, explains everything. I'm so glad I started using Bartlett and that HE is my technician.

Good service. Helpful information

Terence and the Bartlett team are always a pleasure to work with.

Terence is always friendly and professional. I trust his expertise and knowledge, I always feel comfortable with his suggestions. He makes Bartlett the great company it is!

Very friendly and did a great job!

Had a great visit from Terrance today. He was not only very knowledgeable about my air conditioner and furnace repair, but very professional. Answered all my questions and spent time going over options with me. He offered the family plan which I decided to take due to his great customer service. Thank you for having an employee like him.

I love that in our 5 years of being a customer of Bartlett, we have gotten outstanding service every time!

Always enjoy working with Terrance. A+ service and experience.

Terence always does an excellent and thorough job servicing our HVAC units. He’s informative and knowledgeable.

Great service!

Terrence was prompt, professional and conscientious. Highly recommend

Thank you for your knowledgeable service.

Terence is wonderful!

he always does a great and thorough job.

Terence always provides the BEST customer service experience when he comes to service my heating and air units. 🙂

Terence was great! He greeted me with a firm handshake and diagnosed my furnace and had it up and running in a few minutes. Life saver! I thought it was end of life and needed an entirely new system. Terence offered the family plan to make certain my HVAC is serviced bi-annually before I could inquire.