Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Bio Coming Soon
Local Reviews
Reviews powered by Nearby NowGreat Service Tech
Debra - Marietta, GA
He did a wonderful, thorough checkup on my systems. He is such a nice guy too!
Awesome service
Andrew - Marietta, GA
Bo is very knowledgeable, cheerful, energetic and productive. He balances the needs of the customer with the requirements of the business.
Response from Bartlett Heating & Cooling:
Thank you Andrew! We really appreciate this positive feedback on Bo and you really described him well! Thank you for trusting Bartlett Heating and Cooling for your HVAC service :-)
No 6 month service call
Vikki - Marietta, GA
Bo is personable & very knowledgeable. He goes above & beyond to explain things. Feel very comfortable with him as my service technician.
Response from Bartlett Heating & Cooling:
Thank you Vikki! Bo is a great technician and we are so proud to have him on our team. I know that your kind words about him will bring a smile to his face! Thank you for always choosing Bartlett Heating and Cooling for your HVAC maintenance :-). We appreciate you!
Great Service
Jon - Marietta, GA
Bartlett always does a great job and our service technicians are dependable and great people.
Response from Bartlett Heating & Cooling:
Thank you Jon & Molly! I am so pleased you are happy with our service. Thank you for being wonderful members of our Bartlett Heating & Cooling Service Agreement family :-)
Great customer service, friendly staff
Zach - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Zach! We are so happy to see that you consider our customer service and team to be 5 star quality :-). We will always work hard to keep it this way! Thank you for trusting Bartlett Heating and Cooling for your HVAC service and maintenance :-)
Bo is great!! I received excellent service!!!
Mariann - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Mariann! I am so glad you are pleased with Bo. We are honored that you choose Bartlett Heating and Cooling for your HVAC maintenance and service :-)
Great Service
Margaret - Marietta, GA
Bartlett's technicians are absolutely wonderful. They are knowledgeable, friendly, & efficient. I would highly recommend Bartlett.
Response from Bartlett Heating & Cooling:
Thank you for these glowing compliments about our team! We certainly are proud of them. And thank you for your willingness to recommend Bartlett Heating and Cooling. We are honored to have you as a part of our customer family :-)
Top Notch Service!!
Cortnie H - Marietta, GA
We had a great experience with Bo today, he always practiced safe social distancing. He is very thorough and a true professional. We appreciate his expertise and friendly demeanor. We look forward to working with Bo and Bartlett Heating and Cooling for all of our future HVAC needs.
Response from Bartlett Heating & Cooling:
Thank you Cortnie! We are so excited to hear about the great experience you had with Bo! We truly appreciate that you called on Bartlett Heating and Cooling for your HVAC maintenance. Welcome to our Service Agreement customer family and we look forward to providing this level of service with each visit to your home :-).
Amazing Service!!
Valerie - Marietta, GA
Each time Bo has come to check on my house he is polite, patient, informative, and above all professional!! I trust him more each time he come out which makes me trust Bartlett more too!
Response from Bartlett Heating & Cooling:
Thank you for this glowing review of Bo! Earning your trust is so important to us and we will continue to work hard to always provide this level of service. Thank you so much for the kind words and for always trusting Bartlett Heating & Cooling :-)
Above and Beyond Expectations
Al - Marietta, GA
Bo from Bartlett Heating and Cooling went above and beyond our expectations. When a simple inspection turned into a major issue he walked us through the entire process and carefully explained each step as well as all the possible steps we could take to remediate it. He was conscious of our needs and our budget when providing solutions. Could not ask for more.
Response from Bartlett Heating & Cooling:
I am so glad that you were pleased with how Bo handled this service, especially since this was your 1st time using Bartlett. Moving forward, you can expect this level of service with every visit to your home. Thank you for choosing us and WELCOME to our Bartlett Heating and Cooling Service Agreement family :-)
Bo Great!
Kelly - Marietta, GA
Bo came by today to service our HVAC units and offered me so much education about air flow and humidity. So proud of the Bartlett team for continually educating their staff. It makes a difference. Bo’s first job was with Bartlett and he still with them - that says everything. Thanks, Bo, for all of the suggestions and work.
Response from Bartlett Heating & Cooling:
Wow! This is such a great compliment to Bo and I know he will be smiling ear to ear after reading this! And yes, we do believe in continual training so our team can always provide the best advice and options for keeping your home comfortable. Thank you for always choosing Bartlett and thank you again for the "shout out" to Bo in particular. It means so much to our team!
Great service!
Andy - Kennesaw, GA
You can count on Bo!
Response from Bartlett Heating & Cooling:
Thank you Andy! And thank you for always counting on Bo and Bartlett Heating and Cooling for your HVAC maintenance and service :-).
Great service !!
Asako - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Asako! I am so glad to see that you are pleased with our service :-). Thank you for being a Bartlett Heating and Cooling Service Agreement member!
Great service!
Hannah - Mableton, GA
Bo was very on time, courteous, and did a great job answering questions and giving explanations.
Response from Bartlett Heating & Cooling:
Thank you Hannah! I am so glad you are pleased with Bo's service :-). Thank you for trusting Bartlett Heating & Cooling to repair your heating system on this very frigid day!
Excellent Service
Bob - Marietta, GA
I’ve been using Bartlett for about three years now. They have replaced both of my HVAC systems and have been performing semi-annual servicing. I couldn’t be happier them. Bo, in particular, has done most of the service calls and is outstanding. He is very knowledgeable, friendly, and explains everything he is doing very clearly. They also show up when they say they are going to.
Response from Bartlett Heating & Cooling:
Thank you Bob! It brings us so much joy to see such a detailed 5 star review like this. We thank you for trusting Bartlett Heating and Cooling to replace your HVAC system, as well as perform the maintenance to ensure it works properly. And we also thank you for the kind feedback on Bo. We are so fortunate to have him on on our team. We truly appreciate you as member of our customer family :-)
Great Service
Liz - Marietta, GA
I have used Bartlett for years! The customer service can’t be beat, and Bo is very knowledgeable and helpful. I trust his recommendations 100%. I actually look forward to his visit every six months.
Response from Bartlett Heating & Cooling:
Thank you Liz! Your review is so sweet, especially about looking forward to seeing Bo every 6 months. Our technicians actually feel the same about so many of our customers because you get to know each other, so it's like catching up with a friend! I know you have been a long time Bartlett HVAC client and we are so grateful that you always choose Bartlett Heating and Cooling :-)
Great service!
Rosalind - Marietta, GA
When I wasn’t feeling that my house was warming up sufficiently, Bo came out promptly and checked everything out. He answered all my questions, explained everything and left me feeling reassured that I was being well taken care of. He is knowledgeable, courteous and above all trustworthy. I recommend him and Bartlett Heating &Air to all my friends.
Response from Bartlett Heating & Cooling:
Thank you Rosalind! I am so glad Bo was able to take care of everything for you. We truly appreciate the kind words about his service! Thank you for always trusting Bartlett Heating and Cooling to take care of all of your HVAC service and maintenance :-)
Always great!!
Amanda - Kennesaw, GA
You guys are the best!
Response from Bartlett Heating & Cooling:
No, YOU'RE the best! We thank you so much for this 5 star review and for thinking so highly of Bartlett Heating & Cooling :-)
Great Service - we just love Bo!
Jennifer - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Jennifer! We just love Bo too and are so happy to see that he is providing such great service! Thank you for always trusting Bartlett Heating and Cooling to provide your HVAC service :-)
Great as Always!
Mike - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Mike! We appreciate this 5 star review of Bartlett HVAC and we plan to keep up this great service! Thank you for always trusting Bartlett Heating and Cooling to provide your HVAC maintenance :-)
Bo is very thorough and professional. Excellent service.
Fred - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Fred! I am so glad to see that Bo gets high marks on his service today! We thank you for always choosing Bartlett Heating & Cooling and being a member of our customer family :-)
Great service as always. Long time customer
Stephen - Kennesaw, GA
Response from Bartlett Heating & Cooling:
Thank you Stephen! We are so happy that you "took us with you" when you moved! We appreciate your loyalty to Bartlett Heating and Cooling and we will work hard to always earn a 5 star review :-).
Good experience.
Sharon - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Sharon! We are glad you are pleased with our service :-). Thank you for being a Bartlett Heating & Cooling client.
Great service
Beth - Marietta, GA
Bo was professional, well-mannered, helpful, and very knowledgeable. I would highly recommend his service.
Response from Bartlett Heating & Cooling:
Thank you Beth! I know this was your 1st time using our service and we are so pleased that you are pleased with Bo :-). Thank you for choosing Bartlett Heating and Cooling. We look forward to helping you in the future with all of your HVAC service and repairs :-)
Fantastic service....👍🏻👍🏻 5 ⭐️⭐️⭐️⭐️⭐️
Donna - Smyrna, GA
Bartlett has a great team with Bo and Gene!!! Very prompt, courteous and installed a brand new system...great price....Bartlett came very highly recommended from a friend, and I am so grateful I chose them for my install!!! ⭐️⭐️⭐️⭐️⭐️
Response from Bartlett Heating & Cooling:
Whoo hoo! We thank you for your trust in Bartlett Heating & Cooling to install your new Carrier HVAC system. And this great feedback on Bo and Gene is just the cherry on top :-). Again, thank you for choosing Bartlett Heating and Cooling!
Great Service after Sale
Marietta HVAC Customer - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Eve for placing your trust in Bartlett Heating and Cooling to replace your HVAC systems. We always strive to provide the same level of great service after the sale as we do before the sale. We are happy to have you as a member of our customer family :-).
Great Service and Price
Haley - Kennesaw, GA
On time, professional, didn’t try to charge us for more than we needed.
Response from Bartlett Heating & Cooling:
Thank you! I know this is your 1st time trying Bartlett Heating and Cooling and I am so glad to see that you are pleased with our service. We look forward to seeing you in the fall for your next HVAC maintenance :-)
Great service
David - Smyrna, GA
No was extremely nice and professional. He went out of way to make sure we knew everything he had completed. He is a true asset to his company!
Response from Bartlett Heating & Cooling:
This 5 star review of Bo will certainly bring a smile to his face! We agree 100% that he is a true asset and we are so glad to have him on Team Bartlett :-). Thank you for being a Bartlett Heating and Cooling customer!
Great Service!
Asako - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bartlett Heating & Cooling!
Fantastic service
Bobby - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Bobby! We are so glad to see that you are pleased with Bartlett Heating & Cooling :-)
Amazing service
Michelle - Roswell, GA
Bo was amazing. He explained everything he was doing as well making sure that U understood his recommendation. His professionalism was over the top. Thank you for a great experience
Response from Bartlett Heating & Cooling:
We thank you Michelle for this kind feedback on Bo. It is important to us that when we do make a recommendation, we explain why, so I'm glad to see Bo hit the nail on the head :-). We look forward to always providing this level of service to you.
Great service
Elizabeth - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you Elizabeth! We are happy you are pleased with your service from Bartlett Heating and Cooling :-)
Great Service Person, and work!
Eric - Marietta, GA
Bo was great, efficient and super informative! Made the whole process as painless and easy as it could possibly be! Answered all my questions and did not try to oversell anything!
Response from Bartlett Heating & Cooling:
This review is going to make Bo's day! He is a wonderful representative of our company. Thank you for being a Bartlett Heating and Cooling customer....we truly do appreciate your business :-)
Awesome customer service
Darlene - Marietta, GA
Bo takes his job seriously and wants to ensure to give the best customer care. Thank you
Response from Bartlett Heating & Cooling:
Thank you Darlene! You are absolutely correct about Bo! Thank you so much for this feedback and thank you even more for being a valued Bartlett Service Agreement customer :-)
Excellent, friendly, knowledgeable service
Zak - Marietta, GA
Bo was out today to perform our 6 month service for our AC that was installed by Bartlett. He was on time, very friendly and extremely knowledgeable and informative on the services he performed. He left everything clean and was very thorough.
Response from Bartlett Heating & Cooling:
Thank you for this awesome feedback on Bo! We are so happy that you have chosen Bartlett Heating and cooling to replace your HVAC system and to keep it maintained. We truly appreciate your business!
Great service
Phyllis - Marietta, GA
Bo is a wonderful professional representative for Bartlett! He is sincere & thorough. We appreciate him ver much.
Response from Bartlett Heating & Cooling:
Awe, thank you! We agree and are so proud to have Bo on Team Bartlett! Thank for being a loyal Bartlett Heating and Cooling Service Agreement member. We value and appreciate your business :-)
Great service
Rosalind - Marietta, GA
Bo did a much more thorough service on my furnace and air conditioner than I’ve ever seen before with my previous HVAC company, and he explained everything along the way. I was very impressed. I also appreciated his wearing a mask and observing a distance given the current situation. I give Bo a 10!
Response from Bartlett Heating & Cooling:
Wow! Thank you for this great review of Bo! We are doing everything we can to keep everyone safe while still providing this important service. We are so happy to have you as a member of the Bartlett Heating & Cooling customer family :-)
Excellent service
Jill - Sandy Springs, GA
Bo was very knowledgeable and helpful
Response from Bartlett Heating & Cooling:
Thank you Jill! We appreciate this positive feedback on Bo. And thank you for being a great Bartlett client for the past 27 years!!! We truly appreciate you continuing to choose us :-)
Great service
Judith - Atlanta, GA
Technician was very thorough and explained all about the i-wave he installed.
Response from Bartlett Heating & Cooling:
You are going to love your new i-wave! Thank you for the kind words about Bo :-). And THANK YOU for being a Bartlett Heating & Cooling client!
Very Professional and Friendly
Bob - Marietta, GA
I have been using Bartlett for a few years now. They have replaced both of my systems and have been servicing them since. They are always very professional, friendly, and most of all they know what they are doing. I have complete trust in them. The last couple of service visits have been done by Bo. He is exceptionally knowledgeable and very friendly.
Response from Bartlett Heating & Cooling:
Thank you Bob for this 5 star review! We truly appreciate your trust in us! We know there are a lot of choices out there for HVAC contractors and we are so happy that you choose Bartlett HVAC. We will always work hard to provide this level of service :-)
Excellent Service!
Keith - Marietta, GA
Bartlett provides excellent service at reasonable rates. Staff and techs are very knowledgeable, professional and responsive to customers needs.
Response from Bartlett Heating & Cooling:
Thank you for this review! This is certainly what we strive for! Thank you for choosing Bartlett HVAC for over 20 years now. We are honored to have you as a member of our Service Agreement family :-)
Continued great service!
Joe - Smyrna, GA
Bo was a pleasure to work with and was very thorough and complete in his routine winter maintenance call. He made several service recommendations and worked with his project manager to give alternative solutions/options. Great asset to your team! Thanks.
Response from Bartlett Heating & Cooling:
Thank you for this feedback on Bo. I am so glad to hear that he provided you with plenty of solutions, as that is what we always want to do! And we couldn't agree more about Bo being a great asset to the team :-). Thank you again for taking the time to provide this review and thank you even more for being a Bartlett HVAC client!
Excellent Customer Service, Professional, and Thorough
R. G. - Smyrna, GA
Response from Bartlett Heating & Cooling:
Thank you! We appreciate these kind words about Bo and Bartlett! Thank you for choosing Bartlett Heating & Cooling!
Exceptional service!
EvanKarst - Marietta, GA
Bo was nothing but professional and courteous—taking the time to explain to my wife and I exactly what we need to know about our HVAC system.
Response from Bartlett Heating & Cooling:
Bo is going to be smiling from ear to ear when he hears about this review! Bo and the rest of the Bartlett team want this to be the experience you have with us each and every time we provide your HVAC service. Thank you so much for this 5 star review and for being a Bartlett Service Agreement client...we truly do appreciate you!
Great as always
Marcea - Marietta, GA
as always Bo called when on his way - showed up on time , put on his booties when entering our home, was very thorough on his inspection and cleaning. gave some recommendations and informed me of the condition of all of the components and everything was done in a timely manner - Thank You Bo.
Response from Bartlett Heating & Cooling:
Thank you Marcea! We really appreciate these kind words about Bo. I know it will bring a smile to his face! Thank you for choosing Bartlett HVAC to take care of all of your HVAC needs...we really appreciate you!
Excellent Service, as always!
Liz - Marietta, GA
Response from Bartlett Heating & Cooling:
Just what we were hoping to hear! Thank you Liz for the great feedback! And thank you for choosing Bartlett HVAC :-)
Great service
Eileen - Atlanta, GA
Great explanation of problem and efficient solution!
Response from Bartlett Heating & Cooling:
This is so great to hear! Thank you for taking the time to provide this 5 star review of Bartlett and of Bo. We thank you for being a loyal Bartlett HVAC client for all these years :-)
Great Service!
Susanne - Roswell, GA
Bo was great. He answered all of my questions and his responses made sense.
The Best | I’m never using another company
Rachel - Smyrna, GA
Barltett Heating & Cooling is the epitome of knowledgeable professionals, exemplary customer service and thorough solution-ing. Additionally, the respectful character of the serviceman is a direct correlation to the company’s service—reputable & reliable. Consistently, they strive to and deliver beyond my expectations. Best of all, my power bill has significantly decreased because of their suggested repairs solution to maximize my AC/Heat Pump efficiency. WORTH. EVERY. PENNY!
Response from Bartlett Heating & Cooling:
Wow Rachel! We can't thank you enough for this review. Honestly, everything you have written here is exactly what we strive for each day. And to get a review like this just encourages and motivates the entire team so much! Thank you so much for these kind words and THANK YOU for being a Bartlett HVAC client :-)
Semi annual service
Mark - Smyrna, GA
Bo was outstanding. Far exceeded our expectations. Bartlett is a pleasure to work with
Response from Bartlett Heating & Cooling:
Wow! What a wonderful compliment to Bo! He really is a great guy! Thank you for this 5 star review and thank you for choosing Bartlett HVAC to take care of your HVAC servicing and installation :-)