Small Town Integrity in the Big City
Providing Exceptional Heating & AC Service in the Metro Atlanta area Since 1982
Bio Coming Soon
Local Reviews
Reviews powered by Nearby NowGreat service
Shane - Marietta, GA
Bo was very efficient and knowledgeable. Took time to explain some new products we might take advantage of. It’s wonderful to have somebody who does a great job and also takes time to help folks understand their systems.
Great service
Ryan - Marietta, GA
Bo thoroughly explained what needed to be done and was very pleasant.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Ryan! We are so happy to hear that you had a pleasant service experience with Bo. Thank you for trusting Bartlett Heating and Cooling to perform your semi-annual AC maintenance!
Great service
Asako - Marietta, GA
Bo was very great, he did an amazing job and kindly explained everything.
Response from Bartlett Heating & Cooling:
Thank you so much for the kind words, Asako! We are so happy that you had such a wonderful service experience with Bo. Thank you for trusting Bartlett HVAC to take care of all of your HVAC needs for the past 8 years!
Great service
Lisa - Marietta, GA
Bo was great! He was able to get to me sooner than planned & talked me through everything before he even started. Would highly recommend him for your HVAC issues!
Response from Bartlett Heating & Cooling:
Lisa, thank you for the kind words and for the 5-star review! We are happy to hear that Bo made your service experience with us a great one. Welcome to the Bartlett HVAC service agreement family and we are honored to be the company you trust to keep your home comfortable!
Amazing Service!!
Lance - Marietta, GA
Bo is absolutely an incredible technician. I felt super safe with him in my home. He explained to me what was going on and what he was doing. He is very knowledgeable and pointed things out that I was never aware of. I would love to have Bo service my house every single time.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review of Bo! We are so happy to hear that you were impressed with his expert HVAC knowledge and skills. We will mark your account to show that you would prefer Bo as your technician whenever possible. Thank you for choosing Bartlett Heating and Cooling, Lance!
Great Job!
Brendon - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett Heating and Cooling to repair your AC system! Welcome to the Bartlett HVAC service agreement family, Brendon!
Thorough and friendly
Faith - Marietta, GA
No always does a great job. He’s thorough and courteous and always does a great job of explaining any issues.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bo! We are so happy to hear you are pleased with his expert HVAC skills. Thank you for choosing Bartlett HVAC to keep your home comfortable this Spring, Faith!
Fast response, excellent work - After hours AC “emergency”
Cindy - Smyrna, GA
Most people probably do not consider their AC being broken an “emergency” in need of immediate repair. Especially on a relatively mild April day. But Bo was like a hero to me! I have an autoimmune Vegus nerve condition and must avoid getting overheated. The air conditioner keeps me from having attacks (or worse!) Of course, six p.m. on a Friday is when our AC decides to conk out! Not during business hours! And my husband who oversees that kind of stuff is out of town. So, how happy was I to learn that Bartlett would still come this evening!?!!? I *think* the after-hours work is only available to people who have a contract with them for maintenance. Which my husband smartly got two years ago when we had Bartlett put in a new system for our sixty-year-old house. They come twice a year to service it and the heater. Bo got here right away! Thank goodness! Found the problem immediately, and had the air back on in 10 - 15 minutes. I’m grateful he figured out how to run the AC right away, while he addressed the problem, so that it doesn’t happen again. It was so thoughtful. Fuse, wires, something chewing on them or something. Regardless, he thought first of my comfort, and that is the extra mile you don’t always see. I’m sorry he was on call and had to spend his Friday night behind the bushes by the unit, being borked at by my silly dog. But he was so great about it - careful to cover his shoes, explaining what he was doing, checking to see if it was time for maintenance (it was!) so he went on while he was here and did our biannual checkup and parts replacement. So thoughtful and respectful. Plus, my dog looooves Bo so was a win-win for me!
Response from Bartlett Heating & Cooling:
WOW! Thank you for the 5-star review, Cindy! Super Bo to the rescue! We are so happy Bo was able to save they day for you. We do offer emergency appointments to everyone, but the service agreement does get you priority scheduling and a discounted trip charge. Your comfort is our top priority and we always try to go the extra mile- we would even do a 10k for you and your family (including your dog)! Reviews like this put a smile on our face and make working late on a Friday worth it. Thank you for trusting Bartlett Heating and Cooling (and Bo) to repair your AC system!
Great service!
Kim and Jacob - Marietta, GA
We always have a great experience with Bartlett. Bo usually provides the routine maintenance service and is always friendly and efficient. Thanks for the good work!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kim! We strive to always provide top notch service for every visit, even if its just a prepaid AC maintenance! Thank you for choosing Bartlett Heating and Cooling for all of your HVAC needs and for being an awesome member of our service agreement family!
Fast and Efficient
Myra - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Myra! We know time is valuable, so we strive to get the job done in a timely manner while still being thorough to ensure everything is working properly. Thank you for trusting Bartlett Heating and Cooling to keep your home cool this Spring!
Excellent Service!
Gerald - Marietta, GA
He was very professional and talented with his work!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Gerald! Bo has been on the Bartlett HVAC team for a long time and continues to impress us with his expert HVAC knowledge and service skills. Thank you for choosing Bartlett Heating and Cooling to repair your AC system and welcome to the Bartlett Heating and Cooling service agreement family!
Bo
Matt - Marietta, GA
He’s awesome, I might try to hire him out from under you!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Matt! We have a great team of 5-star technicians and Bo is one of our MVPs, plus we called dibs first! Let’s compromise- we promise to keep sending Bo as your 5-star technician as long as you promise to continue being one of our 5-star customers. It’s a win-win! Thank you for trusting Bo and Bartlett HVAC to perform your AC maintenance this Spring!
Great service, always on time!
Stacy - Marietta, GA
Bo is professional, quick and reliable.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Stacy! We take a lot of pride in being the HVAC company you can count on for anything from repairing your unit to performing maintenance. We love hearing awesome feedback from long time customers like you. Thank you for trusting Bartlett Heating and Cooling with all of your HVAC needs!
Great Service
Zach - Marietta, GA
Bo is always very friendly and professional.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Zach! We are so happy to hear that Bo continues to impress you with every visit. Thank you for trusting Bartlett Heating and Cooling to perform your semi-annual AC maintenance this Spring!
Great Service!
Vicki - Marietta, GA
Bo checked out both of our AC units and furnaces. He cleaned and checked all appropriate parts and was very knowledgeable when answering my questions. He was also very considerate of our property, wearing show covers in the house. We were very satisfied with our service call.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Vicki! We know home is where the heart is, so we will always treat your home with care! That includes not only being as thorough as possible with your HVAC, but also wearing shoe covers at every visit. Thank you for trusting Bartlett HVAC to keep your home comfortable this Spring!
Great Service
Luis - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett HVAC to keep your home comfortable, Luis!
Like Family
Warren - Marietta, GA
When Bo arrived he knew from the description of the problem I was having and fixed it right away. Not only that but no hidden fees and he took his time making sure that the system worked flawless before he left. Thank you for making me feel like family and not just a number.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Warren! We are a family owned and operated company, so we do see our clients as family! Thank you for trusting Bartlett Heating and Cooling to repair your HVAC system and welcome to the Bartlett customer family!
Annual A/C service-Bo is the best!
Kathy - Marietta, GA
Bo has been servicing my A/C and heating units ever since I switched to Bartlett a few years ago and always provides great service and makes sure everything is working perfectly before leaving. He is prompt and professional and always has a smile. Highly recommend Bartlett - great office group backing up the technicians!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Kathy! We are so proud to have a team of awesome technicians like Bo and it is easy for us to always have a smile on our face knowing we have great customers like you. Thank you for choosing Bartlett Heating and Cooling to keep your home comfortable in this crazy Georgia weather!
Great Service
Charlie - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett Heating and Cooling to maintain your AC system this Spring, Charlie!
Great service
Rosalind - Marietta, GA
Bo is courteous, helpful, honest and always on time.He is knowledgeable, and always explains what he’s doing and why, which I appreciate.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bo! We are so happy to hear that he exemplifies all of Bartlett’s values. We also know that your home is your happy place, so we will always let you know what and why we are doing something so that you are fully informed on your systems. Thank you, Rosalind, for choosing Bartlett Heating and Cooling to perform your Spring AC maintenance!
Great Service
Steven - Marietta, GA
Always honest and reliable service
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Steven! We pride ourselves on having small town integrity in the big city! Thank you for trusting Bartlett Heating and Cooling to repair your AC system!
The best!
Victoria - Marietta, GA
Bo was extremely friendly, professional and knowledgeable. I immediately felt comfortable with him and he provided a hassle free option for our maintenance plan. Highly recommend!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are so happy to hear that you were impressed with Bo’s service, Victoria! Thank you for choosing Bartlett HVAC to keep your home cool this Spring. Welcome to the Bartlett Customer family!
Excellent service - no issues
Craig - Marietta, GA
Great communication & service; no issues at all. Have recommended Bartlett to friends and family.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Craig and Kathy! We are honored that your trust us to keep you, your friends, and your family’s home comfortable. We are proud to have awesome customers like your family! Thank you for choosing Bartlett Heating and Cooling to keep your home cool and comfortable this Spring!
Great Company. Great Tech
Matthew - Marietta, GA
Bo was phenomenal. Super knowledgeable. Couldn’t recommend more.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Matthew! We are so happy to hear that you were impressed with our technician Bo! Thank you for choosing Bartlett Heating and Cooling for all of your HVAC needs!
Great service.
Mark - Marietta, GA
Very pleasant and knowledgeable
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for trusting Bartlett Heating and Cooling to perform your Spring AC maintenance and keep you comfortable!
This is how service should be!
Sam - Marietta, GA
Bo and Bartlett are old school: professional, friendly and highly competent. They keep you informed of exactly what they are doing and leave things tidy and clean. They set a standard that few companies will ever reach.
Response from Bartlett Heating & Cooling:
Thank you for the kind words and the 5-star review, Sam! We are family owned and operated and to us that means that our customers are our family too, so we will always send an expert HVAC technician to go above and beyond just like a family member would! Thank YOU for choosing Bartlett Heating & Cooling to perform your Spring AC maintenance!
Punctual and great service!
Pete - Marietta, GA
Bo did a fantastic job! He was on time and was extremely efficient. He answered all of my questions thoroughly. After he left I immediately knew I chose a great, honest company. Thanks Bo!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bo! We are so happy to hear that you were pleased with today’s services and that Bo exemplifies our company values of honesty and integrity. Thank YOU for choosing Bartlett Heating and Cooling to preform your AC maintenance and welcome to the Bartlett customer family, Pete!
Great service
Cecile - Marietta, GA
The service tech is very professional and keeps me well informed of that he is doing. He does a great job.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Cecile! We are always happy to share our expert HVAC knowledge. Thank you for choosing Bartlett Heating and Cooling for your AC maintenance!
Annual Spring System zchecl
Gary - Marietta, GA
Bo continues to provide great service and recommend additional system upgrades for consideration.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Gary! We are proud to have an expert technician like Bo on our team! Thank you for trusting Bartlett Heating and Cooling to preform your semi-annual HVAC maintenance!
Knowledgeable Tech
Matthew - Marietta, GA
Bo was a great service tech and provided sound recommendations on a struggling hvac unit
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Matthew! Our team trains every week to ensure our customers only get the best of the best, so we are happy to hear that you were impressed with Bo’s expert HVAC knowledge! Thank you for choosing Bartlett Heating and Cooling to repair your AC system and welcome to the Bartlett Heating and Cooling customer family!
Excellent and Prompt Service
D - Marietta, GA
Bo is always pleasant and provides excellent and thorough service when he performs my semi-annual HVAC maintenance. He readily answers questions and provides information on products and services, without any high-pressure sales tactics. I have been a customer of Bartlett Heating & Cooling for nearly 20 years, and they have always provided outstanding service, even on holidays and weekends when an issue arose.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bo! We are proud to have a team of expert technicians and we are HONORED to be the company you trust to take care of all of your HVAC services. While we love every 5-star review, it means even more knowing that we have continued to impress you for 20 years. We truly appreciate you, Diane, and we look forward to another fantastic 20 years with you!
Hvac specaist
Dean - Marietta, GA
Knowledgeable, prompt, courteous, smart and personable. Both is the real deal... the best asset your company can have.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and all of the kind words, Dean! We are SO proud to have Bo on the Bartlett team, because he always exemplifies our core values and ethics. We are also proud to have awesome customers like you! Thank you for choosing Bartlett Heating and Cooling to keep your home cool this summer!
Very Knowledgable
Margaret - Marietta, GA
Bo did an outstanding job. Not only is he extremely knowledgeably, he's patient with answering questions & explanations.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bo! We are proud to have a team of knowledgeable technicians like him. Thank you, Margaret, for choosing Bartlett Heating and Cooling to keep your home comfortable!
Great service, performed promptly and professionally.
Don - Marietta, GA
Bo was very thorough in his inspection of the system. He found some problems and fixed them. He is very knowledgeable and made sure I understood the nature of the problems and the repairs he made.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Don! We will always send out an expert technician, like Bo, to thoroughly inspect your HVAC system in order to keep your home comfortable. Thank you for choosing Bartlett Heating and Cooling to perform your semi-annual AC maintenances!
Great service! Very professional
Lynn - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for choosing Bartlett Heating and Cooling to take care of all your HVAC needs, Lynn!
Great Service Today
Cindy - Marietta, GA
My heat totally stopped working this morning - not a pleasant thing to happen on a cold morning!. I called Bartlett for help, got an appointment and Bo came around 2:30. He discovered the problem quickly, explained it so I could understand, fixed it and I have heat again. Have used this company since I moved into this house and have been totally satisfied with the professionalism and knowledge of all the technicians.
Response from Bartlett Heating & Cooling:
Thank you for the awesome 5-star review, Cindy! We are so happy Bo was able to provide same day service and get your heat running efficiently again. Thank you for trusting Bartlett Heating and Cooling with all of your HVAC needs for the past 4 years. We are proud to be the company you know will provide you with 5-star service every time we come out!
Bo knows HVAC
Jason - Marietta, GA
We were in a severe pinch with our heat not coming on downstairs in our home. Our pre ious HVAC guy was unable to find the problem. Bo came over and was able to determine the problem as well as order the parts to get it fixed. He was extremely friendly and knowledgeable, I couldn’t recommend him enough.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Jason! We are proud to have an expert like Bo on the Bartlett HVAC team! Thank YOU for trusting Bartlett to keep your home warm this winter!
Best reliable service!
Omegabic - Marietta, GA
Bartlett has been a lifesaver for me. They have always responded quickly, especially in emergency situations but also for any services I have needed. Bo is always friendly and informative. He explains what he is doing and why. I have always been very pleased with the level of service from this company. I highly recommend Bartlett Heating and Cooling!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Omega! We are so happy to hear that you are impressed with Bo’s expert knowledge on HVAC equipment and services. Thank you again for all the kind words and please know that we couldn’t be the Bartlett Heating and Cooling you know, love, and trust without AWESOME customers like you!
Very friendly and great service!
Kim - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Kim!
Bo is the Best
Phil - Marietta, GA
I wanted to take a moment to give some feedback about Bo. You guys always send out great technicians, but Bo took it to another level. I had a lot of questions about the heating and cooling of different zones of my house, the age of my HVAC units, the timeline of when we should replace them and what options we will be looking at when we do. I feel like Bo would have taken all day to run through the answers if that was required. He adjusted dampers in the attic to try to redirect air flow upstairs, he got all serial numbers off our units so I now know the age of them and he gave me good options on new filters that I wasn’t aware of previously. In summary, he is a great tech and if possible I would like him to be the guy who come to service my house every time in the future.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review and for all the kind words about Bo! Your HVAC units are the biggest and usually the most expensive appliance that you own, so we are honored to know that you trust Bartlett Heating and Cooling to keep them running efficiently. We made a note on your account to show that you would like Bo as your permanent technician. Great customers like you, Phil, take Bartlett HVAC to another level. We couldn’t do it without you!
Great service
Cheryl - Marietta, GA
Bo was wonderful! Kept us updated on the issue with our heat pump and the repair cost.
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review, Cheryl, and welcome to the Service Agreement family! You gave us a warm and fuzzy feeling by trusting Bartlett Heating and Cooling to repair your heat pump, so the least we can do is make sure your home stays just as warm!
Professional and wonderful service!
Mariann - Marietta, GA
Bo is very professional and extremely honest. I had a horrible experience with another HVAC provider. I’m so glad I switched to Bartlett. You guys are the best
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! Honesty is the best policy, so we will always be honest with you at all your HVAC appointments with us. We are so glad you switched to Bartlett Heating and Cooling as well, because we couldn’t be the best if we didn’t have the best customers. So, thank You, Mariann, for helping us to be the best!
Heating maintenance
Christine - Marietta, GA
Arrived on time! Always friendly including office staff! It amazes me how they treat there customers! Thank you Holly for the top notch service, and Bo is friendly as always!! Happy Holidays to all of Bartlett!
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review! We are so happy that Bo and Holly were able to provide you top notch service. They are an asset to our team and we hope you don’t see the Bartlett Heating and Cooling team as just friendly, but as friends! Thank you for trusting Bartlett HVAC with the comfort of your home. Happy Holidays Mrs. Walker!
Great service!
Mike - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for the 5-star review of Bartlett Heating and Cooling, Mike!
Very polite, great service
Gretchen - Marietta, GA
Kind and polite
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review, Gretchen! Kind is one of our Core Values here at Bartlett Heating and Cooling, and Bo exemplifies that value. Thank you for being a valued member of our Bartlett HVAC customer family
Consistent Excellent Service
Andrew - Marietta, GA
Bo is a top notch service technician. He is courteous, knowledgeable about the business, me (customer and my home), and how to handle a myriad of questions/situations while staying focused on the objectives. He is very creative with his solutions like how to fix the plenum leak problem. I have total trust in him, therefore total trust in Bartlett. He did an excellent job today to maintain/fix my units and provide some subtle options I will be considering like an air purifier. Thanks again to Bo and Bartlett! Definite 5 stars!
Response from Bartlett Heating & Cooling:
Wow! Thank you, Andrew, for this 5-star review! We are proud to have Bo on our team, because we know we can count on him to provide service “the Bartlett way”. We are honored that you trust Bo and Bartlett Heating & Cooling with all your HVAC needs!
Great service
Karen - Marietta, GA
Bo does an excellent job!
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review, Karen! Bartlett Heating and Cooling is proud to have Bo on our team! Thank you for trusting Bartlett Heating and Cooling to do an excellent job on your annual furnace maintenance!
Great service
Marialy - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for leaving this 5-star review, Marialy, and thank you for calling on Bartlett Heating and Cooling for all of your maintenance needs!
Great job
Judith - Marietta, GA
I can always count on Bartlett H & A to handle everything.
Response from Bartlett Heating & Cooling:
Thank you for this 5 star review of Bo and Bartlett Heating and Cooling! We take a lot of pride in making sure Bartlett HVAC is a company you can count on for your HVAC services.
Good Service
Luis - Marietta, GA
Response from Bartlett Heating & Cooling:
Thank you for this 5-star review Luis! We are so glad that Bo made such a good impression that you joined the Bartlett Heating and Cooling Service Agreement member family after our first visit!