Bo -- Technician

Bo was exceptionally thorough about his job. He truly exemplified customer service. I would definitely recommend him to customers. Thanks for your service!

Bo was very thorough and very polite. He did an excellent job and was very courteous and professional.

Bo did a great job and was very thorough! Glad he is on our team!

On time, focused, professional and southern charmer!

Professional and was thorough with the units!

Bo is a very nice professional service representative and very courteous and knows his job well.

Bo was timely, knowledgeable, and polite. He offered excellent ideas as to how to get my unit to operate more efficiently. And he even caught something that might have turned into a fire hazard! I signed up for the family plan, too.

Really enjoyed Bo and his work. Very good at describing how Bartlett can help in the short and long term. He’s the man.

Bo was patient, extremely informative, and provided a variety of options to consider both now and in the future. He addressed our immediate concern, and repaired some other issues to avoid greater problems down the road. We look forward to working with Bo and Bartlett going forward.

Bo is the man! He quickly fixed my AC problem even before my wife got home from work! He was straightforward and transparent about the process. 5 star customer service.

Bo explained everything clearly and gave a lot of insight into our systems. We are happy to see him in the fall for maintenance.

Bo was great! This was our first AC service and I was very impressed. He showed me the filthy coils on both systems and suggested another access port for drainage. We did the cleaning and will definitely continue our annual services based on the three professionals that have visited so far. Again, great job, Bo and Bartlett team.

Bo Trader is really very professional and provided the best service we had ever , he was very keen to ensure that everything is working perfectly and stayed longer for that . He also explained everything in details .

Bo did an awesome job and explained everything he did and how our unit was operating. He is such a nice young man and a pleasure to work with.

Bo was on time, professional and very knowledgeable. He took the time to explain our system to us and gave great recommendations during our service appointment. Great first experience with Bartlett, thanks Bo!

Bo was friendly and knowledgeable. I will definitely use them again in the future.

Bo was great, explained everything, went above and beyond. Arrived right on schedule. Nice, personable guy, too.

Bo was excellent at helping me learn my new thermostat, very patient for an older person. He knows my house inside & out and does his job!

Great service! I always feel comfortable with Bartlett techs in my home. Bo answered all my questions and was very kind.

Bartlett always keeps our HVAC in great shape! Great service. We have been with them through two homes for over 15 years.

Bo was professional, thorough and kind. He inspected all areas of our cooling system and gave his recommendations. He then spent a lot of time cleaning each unit. Very happy with our first experience with Bartlett. Highly recommend.

I highly recommend Bo for your HVAC repairs. He has a great attitude and goes the extra mile to resolve your issues.

Great job

Bo provided excellent service, exhibited outstanding professionalism & customer service, was very personable and took time to educate me about HVAC unit and service needs. Great job.

Bo Trader, my service technician, went above and beyond for my summer start up. He spent hours clearing a clogged line to make sure my system would run properly and efficiently. He also found some minor issues and parts that needed replacing and installed the new Carrier smart thermostat for me. I highly recommend!!

Bo is awesome. He is very knowledgeable, professional and experienced. Our unit is getting older and he was able to improve its performance with minimal expense. I look forward to working with him moving forward.

Bo was very informative and helpful and detailed out what the issue was.

Excellent service!

Bo did a great job and was very knowledgeable.

Bo visited my home yesterday and performed a six months maintenance on my system. As always, this outstanding young man did an excellent job and was an absolute pleasure to have in my home. He really exemplifies the high standards of Bartlett heating and air conditioning. As a senior citizen, it is always a great comfort to have someone taking such good care of me.

Bo is always patient and walks through what he completed and what might need to be completed in an upcoming visit. He also goes above and beyond making sure vents are clean.

Bo is always fantastic. He is on-time, professional and friendly and extremely knowledgeable. If there is a problem he explains in an easy to understand way and offers solutions. So glad we chose Bartlett.

Bo is always friendly and knowledgeable with my questions. Its nice to have a familiar smiling face on my check-ups too!

Bo is the best you have! Nice guy who does a great job.

Very thorough and polite!

He is always super friendly and does a great job. My favorite technician by far.

Bo was very knowledgeable, respectful, clear and concise. Would definitely recommend to my friends and family.

Every year I trust Bartlett for all my heating and air conditioning needs and Bo is a primary reason I continue to use Bartlett. I had 2 new AC units installed this summer based in Bo’s recommendation and, as expected, the Bartlett team was great to work with.

Bo was great! He called in advance to let me know how far away he was. I let him know I would be on a call and with no hesitation said he would wait until it was done to review everything. I would love to have him as my tech every time moving forward! Customer service is everything these days and Bo was exceptional!

Always a pleasure.

Bo is professional, kind, knowledgeable, and prompt. He has taken excellent care of our Carrier unit - and of us - for years, and we are thankful for him and his work!

Bo impresses a professional, user friendly and polite technician. Sadly this is my last service visit as I am relocating after 24 years of superior service. I will make sure the new owner, still TBD, knows about Bartlett! Wishing Bo and the entire Bartlett team all the very best.