Bo -- Technician

Service from the office & technician continues to be excellent; notably, response time from business office and the expertise of our technician Bo.

Thoughtful, experienced, and always willing to help me make my home feel just a little more comfortable every time.

Bo did an excellent job communicating the process, his findings, what to expect going forward. Thank you!!

Bo did a great job and very knowledgeable about the system and offers

Bo was very well informed with what about the next steps to having an efficient unit. He cleaned and vacuumed the outside of my unit. Which has not ever been done by any technician before. He showed me pictures of the dirty in the motor. He also talked me through the deep cleaning process of the unit and what that would entail. He really has great people skills and has an easy way of stating what needs to be done first. He will be back to clean the unit after October 1st since I have an electrician coming to do some work next week. Thank you for an outstanding job Bo.

I &have been a Bartlett customer for many years, and the service has always been professional and dependable. That was continued today by Bo, who serviced my systems quickly and efficiently and now I am ready for Winter. Thank you Bo! And thank you Bartlett!

Bo was professional, friendly and willing to take time to explain the status of my home HVAC system. Highly recommend and look forward to working with him again.

Bo was very helpful. He was patient and educated me on exactly what was happening with the system and laid out all the options for how to proceed.

Bo is an excellent and professional representation of the company he works for. He deserves 100 stars, not only five.

Bo did a great job on the unit at my house, very personable and did the work in an efficient manner. Look forward to continually working with him.

Bo was very upfront about the process and consultative in his approach. He laid out my options and put the decision in my hands. Great guy!

Bo came out and did the service! I really liked his attitude and thought what a great asset he is to the Bartlett organization! His kind is rare today! Please pass on my thanks and appreciation!

Bo was the technician who did our preventative maintenance service today. He arrived on time and was very courteous, professional and thorough in his work. He took the time to answer our questions and did an excellent job.

Great service from Bo! Very friendly, knowledgeable and honest. Bo answered my questions patiently and fully. You have a gem in Bo!

Bo Trader was very professional and made me aware of different outcomes and costs ahead of time and ways he could help manage the costs. I definitely recommend him and Bartlett and their semi-annual program.

Bo did a great job! He arrived on time and immediately identified an issue with AC water pump and fixed it at minimal cost and cleaned the drainage lines. Very happy with his service

Bo was very informative, personable and was very professional!

Bo came by to service our system. Very professional, clearly explained what he needed to do and then carried on executing. A total pleasure to deal with.

Efficient and courteous.

Bo explained everything thoroughly. Stayed to ensure system is cooling.

Bo provided great service and took the time to explain the details

Bo did an excellent job with our unit. Very informative and detailed. He was efficient and let us know exactly what to expect with our service. Would recommend to anyone.

So grateful for Bartlett and how quickly they were able to get someone to service my AC in the middle of this heat wave! Bo was prompt, friendly and knowledgeable! Fixed the issue quickly and was so personable during it all!

Bo went above and beyond resolving and troubleshooting my HVAC. He is a very professional, knowledgeable and respectful person who absolutely took his time ensuring all the issues were resolved and my system was up and running. I highly recommend Bo and hope to have him again when needed

Barrett is always A++ in my book. Bo came out on a Sunday for emergency services (I couldn't take the noise any longer!) He was on time, courteous, and finished in a timely manner. Bo explained everything, gave an honest quote. Just knowing that the "AC guy" is coming by can make anyone nervous, but I feel that Bartlett is a reputable company that strives to provide reasonable and fair pricing.

Our technician Mo was super friendly and helpful. He was able to diagnose the problem and fix it right away. We had our AC back up and running in no time and at a reasonable price.

Absolutely love Bartlett! They were able to fit me in same day when my AC went out. My technican, Bo, is absolutely wonderful, helpful, and a delight to be around.

Everything was perfect. Bo was friendly and prompt, and saved us from melting even though I called at the last minute. Highly recommend.

Bo was super detailed and great at explaining the various abilities of our system. By adjusting fan speed, dehumidifying ability/percentage he was able to clear up some water we had in the duct work. He also went above and beyond to add more straps to the duct work in the crawl space as well as trimmed part of the bushes around the outside unit while he was cleaning it. I am thoroughly impressed and it was great to see this kind of customer service in today’s world.

Bo is always great. Every aspect of dealing with him and Bartlett is great.

Bonus great. Extremely nice and knowledgeable young man. Thank you!

I greatly appreciated the customer service and technical expertise of Bo, and am glad to have discovered this new HVAC company. I hope Bo can return for all my service plan scheduled visits.

Bo did an excellent job servicing my HVAC system!

We’ve had 3 techs come out so far from Bartlett. Bo was by far the most exceptional. He was extremely clean, extremely professional, extremely knowledgeable and went above and beyond for us and even recommended products to help our baby with her asthma. This guy should really be promoted or train other technicians. Thank you for Bo

Great service with great explanation!

Quick, clear, and helpful service

Bo was fantastic! He was extremely respectful, professional, knowledgeable and most importantly, honest. We let him know our baby was napping and he made sure to be as quiet as possible while during our service as well. We look forward to working with him for years to come!

Bo has been my go to at Bartlett for a number of years now he’s extremely polite. Excellent at informing me exactly what is being done he does it quickly and perfectly. I have absolutely never had a problem with anything Beau has done. He’s fantastic a great asset to your agency

I appreciate how Bo took time to explain his findings and options

Bo was great, polite and professional. He walked me through what the issue was and next steps to repair.

Very knowledgeable and professional.

Bo was so nice and knowledgeable. He arrived on time and was mindful about wearing shoe covers to protect our carpet. He explained things that needed fixing in a manner that we could understand and was extremely professional. Highly recommend Bartlett and Bo!

Bo was exceptionally thorough about his job. He truly exemplified customer service. I would definitely recommend him to customers. Thanks for your service!

Bo was very thorough and very polite. He did an excellent job and was very courteous and professional.

Bo did a great job and was very thorough! Glad he is on our team!

On time, focused, professional and southern charmer!